It was not made clear that my free lock would be inside the unit and it did not make it clear that I would need a knife or scissors to break the ziplock tie that was on the storage unit before I could get into it. Other than that, it was clean and easy to get into.Cherie H. | Online Move In
Customer Reviews for U-Haul Storage of Saint Joseph
U-Haul Truck Share 24/7© Location
Saint Joseph, MO 64506
Services at this Location:
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Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Someone had parked their massive UHAUL truck blocking both of the doors to the drive in area. I had to park outside and deal with the cold to get moved in. Luckily I was just putting my lock on it and wasn't bringing in boxes. I will wait until another time when there isn't someone very rudely blocking the doors. There was no one to be found, the truck seemed abandoned but then later when I drove by it was gone. Please put. up signs or something so people know not to block those garage doors.Emily B. | Online Move In
The facility was very nice both inside and out. I would wholly recommend it to anyone needing to store their precious items. Thanks for a very good experience.John G. | Overall Experience
Had great assistance in getting what I needed. Shown sizes of storage unit. Visual so much better. Easy location for office & unit. I was so very tired, but staff was so helpful. I so appreciate all of you. Thx, Ricky, Anna, and Joseph.Kathy E. | First Impressions
Everything was well organized and well kept. All of the people at U-Hall were very helpful. A pleasant experience overall.John G. | First Impressions
Ricky made the whole process fast and easy. He really cares about customer satisfaction.Gary P. | First Impressions
I had previously left a negative review for this facility, but Ricky reached out to me and made it right. I would not hesitate to use this facility again.Cliff C. | Overall Experience
Customer did not leave a comment.Larry S. | Online Move In
Customer did not leave a comment.Sandy O. | Overall Experience
The storage facility is extremely clean and secure. It's quite a walk to my unit, but I appreciate the use of the free push carts. I did experience an huge problem while trying to access my unit through the online check in. The people that I spoke with on the phone weren't helpful at all. I sat in front of the storage facility for an hour on the phone, trying to get help checking in to my unit. I was paying my movers $100 an hour, as they sat in the parking lot waiting with me. I literally, had to drive to the local UHaul truck rental facility on north Belt in St. Joseph, MO to ask for help. A young lady named Joanie Higgins was an enormous help. She knew exactly how to get me checked in to my storage unit. She was kind and very efficient.Sandy O. | First Impressions
Also the uhaul location on the north belt hwy in St joseph Mo was great to work with outletmike v. | First Impressions
Customer did not leave a comment.Jennifer C. | First Impressions
Ricky has been fantastic, and I highly recommend both the storage facility as well as the truck rental and supplies ! GREAT Experience !Michael W. | First Impressions