Customer Reviews for U-Haul Storage of Northern Lights
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

147 comentarios

3850 Cleveland Ave   Columbus, OH 43224
(next to Clinton Township office)

(614) 471-8888

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(614) 471-8888

3850 Cleveland Ave
Columbus, OH 43224
(next to Clinton Township office)

Servicios en esta ubicación:

Horarios de la ubicación

Siempre abiertos en tu smartphone

¿Qué es 24/7?

Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

Price for monthly storage too high.

MARTHA B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRISTOPHER H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kisha D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarai C.  |  Overall Experience 
Clasificación:
1.0

My storage was tampered with and I had mice droppings all through my storage. I would never recommend Uhaul storage to any of my loved ones..

Othello B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY H.  |  First Impressions 
Clasificación:
4.0

I had to drive to another U-Haul location to move in. I would not have known that if not for a nice person in the parking lot.

Brandon B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose Miguel Z.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Larry C.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Tina B.  |  Overall Experience 
Clasificación:
5.0

Everyone was always helpful they was very pleasant Thank so much for your service if need in future we will surely contact you and recommend others to you. Gracias

Roosevelt W.  |  Overall Experience 
Clasificación:
4.0

N/C

Shanelle O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kseniya A.  |  Overall Experience 
Clasificación:
2.0

The Staff At 2980 Morse Road, Columbus, Ohio 43231 was very nice, and informative. The problem was the communitication. When I was given one location for a storage unit (3850 Cleveland Ave) and not informed by customer service rep That I would have to check in at one location, (Morse Rd) then I would have to come back to Morse Rd to return Truck and Trailer. Alot of confusion, frustration, and information on the procedure not communication.

Linda W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose Miguel Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHANIE K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah J.  |  Online Move In 
Clasificación:
1.0

The access code does not open the building only the front gate and I am unable to access my square unit

KENYONDA S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
1.0

I reserve a Uhaul only to show up at 7am and the 25/7 share service line dropped two time . A representative finally called me back and helped me set up an account and the code on the lock did not work after 1 hour I wanted to change locations to the one on Morse . This was an inconvenience and I will never rent a Uhaul unless I am able to check in with a representative in person .

India M. 
Clasificación:
5.0

We're amazed how larged and roomy my unit was .I never had a inside storage unit and my son kept saying he was going to be upset if it wasn't large enough to store my winter and xtra house hlod goods.

Rochelle D.  |  First Impressions 
Clasificación:
3.0

they lied and said i had damage to my truck charged me triple and i never even did anything i literally driove it to where my stuff was dropped it off only after calling saying they couldn't find the truck someone in there is crooked af!!

BRANDI S. 
Clasificación:
3.0

No problem with unit or access. I am a return customer w/old info on file. New info I provided wasn't entered. Old address, unknown work # on new contract. Noticed later, called, had both corrected.

Jennifer H.  |  First Impressions 
Clasificación:
3.0

Make them happy some times for Discount those who rent every month if it possible tnks

ATIF Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles U. 
Clasificación:
4.0

El cliente no dejó un comentario.

Debbie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ramesh Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

Douglas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Devonne C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex N. 
Clasificación:
4.0

Yes, Jordan Mills along with the young lady Tish and the other young man, did a great job in helping.

FATIMA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

todd N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clasificación:
5.0

El cliente no dejó un comentario.

Kassidey F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee H. 
Clasificación:
5.0

More trucks

dujuan marvin D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tia S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheena W. 
Clasificación:
5.0

The people who worked with me at pickup and drop-off were extremely friendly and helpful, and the truck I borrowed was in very good condition! The location was also convenient. It seemed like customer parking was limited, but maybe I was expected to park somewhere else?

Matthew S. 
Clasificación:
5.0

Super friendly and helpful staff. Equipment was ready when needed and the turnin process could not of been more simple. My hats off to both staff members who assisted me!

Brian R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caren M. 
Clasificación:
5.0

Manager was very nice.

Rebecca C. 
Clasificación:
2.0

A truck that gave me had a bad gear shaft everytime I try to switch the gears it was stick it was hard to put in park

Latosha R. 
Clasificación:
3.0

The location requires you to go into the office and retrieve the key and ask where the truck is parked behind locked gate...very inconvenient.

Will F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT W. 
Clasificación:
5.0

The man that was working at the time (I can't remember his name) was AWESOME. He was very courteous and helpful, and I overheard him working with a couple of other customers also. I was totally impressed by how respectful he was of everyone.

Brandon M. 
Clasificación:
4.0

El cliente no dejó un comentario.

AHMED A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leah L. 
Clasificación:
5.0

Jordan was very helpful and professional.

MARCEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Theresa N. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK M. 
Clasificación:
3.0

The vehicle smelled of smoke and shuddered when driving. The on site worker was pleasant during our interactions, however, he stood outside smoking as we were checking in.

Kristy S. 
Clasificación:
5.0

“What can we do to improve for the next customer?” I am at a loss to suggest anything, Fast courteous service, everything worked great and no problems. Rented a 15' truck for 24 hrs and spent 19 of those hours moving... Dropped off the truck and was out of there and heading home in less than 2 min.

David R. 
Clasificación:
5.0

Great experience! The guy behind the counter was very friendly and answered all my questions. Will definitely use this location again. I recommend this U-Haul location to anyone.

laura P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Continue the great customer service

JOAQUIN Q. 
Clasificación:
5.0

Continue the great customer service

Joaquin Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raghavendra K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Malaika H. 
Clasificación:
5.0

The manager at this location should get a raise because he's so kind,friendly and respectful. When returning the truck he had a line big enough for a football field but he managed it very professional and got everybody served and happy. I will always use this location. Thanks so much Gloria Copeland

GLORIA C. 
Clasificación:
5.0

Been using this location for many years several times a year. Always had a fine experience. Thanks for keeping me as a customer!

colleen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur D. 
Clasificación:
4.0

Not a full service location, so I could not rent pads, but the truck was clean and ready to go, and ran well. The people here were very friendly and polite.

JOHN N. 
Clasificación:
5.0

I can't find anything that would have made this a better experience than it was. The people were friendly and efficient and seemed to be grateful for my business... which not guaranteed these days. Be proud of this facility.

charles T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan F. 
Clasificación:
5.0

Customer service rep that assisted me was very friendly and helpful but having to deal with a rental that was infested with roaches was very horrible...!!!

Brittany B. 
Clasificación:
4.0

El cliente no dejó un comentario.

LEE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gustavo R. 
Clasificación:
5.0

Dax is great

Paul B. 
Clasificación:
3.0

The service was fast and friendly.

Teri G. 
Clasificación:
5.0

The attendant was excellent. Very efficient, professional, and personable.

thomas S. 
Clasificación:
5.0

Jamie is great!

LATRICE B. 
Clasificación:
3.0

They did not adjust the price to reflect the amount of miles I actually drove. I was overcharged.

Kristen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott B. 
Clasificación:
5.0

After many hours of driving and unloading, the woman that took our return was warm and friendly. Great job!

Gary C. 
Clasificación:
5.0

The woman who helped me was extremely nice and helpful.

Wendee N. 
Clasificación:
5.0

Great experience. U-Haul representative was very helpful and friendly!

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marchel T. 
Clasificación:
5.0

Thank you to Elizabeth for being friendly and helpful and also making this simple for us. Thank you thank you thank you

briana H. 
Clasificación:
5.0

The woman working on the day of my experience was an absolute delight! She was incredibly sweet, positive, and always smiling... and when I returned the truck, she was assisting an elderly couple in moving items into their locker... she helped make my Uhaul experience incredible

Martin S. 
Clasificación:
5.0

The movers were on time professional and efficient. Highly recommended.

Chris M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ivy B. 
Clasificación:
2.0

The representative helping me was busy talking to other people in the lobby and not focused on my transaction. They ended up putting the miles in wrong which almost created a hassle for me on the return. Prior to picking the truck up, I called to confirm my order, since I was called and told my original location did not have the equipment I needed for my move. The first representative seemed like she was drunk or just overall had no care for her job as she struggled to greet, then couldn't answer my questions/failed to attempt to answer my questions, then hung up with me when she seemed the conversation was over without saying goodbye or confirming my order. The second representative hung up on me while trying to research the questions I had, and it wasn't until the third representative helped me that everything was settled, and she wasn't even from this location! I am glad I will never have to experience this location as this interaction made me want to cancel my order altogether and makes me even doubt that I will use uhaul for any future moves. This was one of the worst experiences to an already hectic and stressful week.

Michael T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELETTE N. 
Clasificación:
5.0

Very helpful and friendly.

Eric E. 
No se han enviado comentarios para esta ubicación.

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