The pick up was smooth and the attendant was very friendly. When I arrived for drop-off 30 minutes prior to closing, the attendant had locked the doors and told me they were closed. The posted hours were 7am-7pm ... it was 6:30pm when I arrived. After some negotiating through the locked door he finally came out. Of my many experiences with U-Haul, this experience seems on-brand. Each time I rent from them, I swear to myself it will be my last time.JOHN A.
Customer Reviews for U-Haul Storage of North Jackson
Jackson, MS 39206
(N Of Meadowbrook Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Angela B. | First Impressions
El cliente no dejó un comentario.IFTEKHAR R.
El cliente no dejó un comentario.Sharon C.
El cliente no dejó un comentario.ANGELA B.
Make sure equipment is in the vehicle and verify that the unit is clean.Kenyattia B.
El cliente no dejó un comentario.LAUREN S.
I booked online for a 10ft truck but when I made it to the location the personnel told me I would have to use a 15ft truck instead. I was hesitant about driving a truck of this size that's why I didn't book it, but for that to be my only option when I get to the location is so unacceptable after booking 3 weeks prior. I wish that Uhaul streamlines it's online process/system.KACHELLE P.
The lady at the desk was rude and downgraded my truck after I upgraded it to a 15 foot truck. Poor customer servicePassion W.
No improvementdollie C.
El cliente no dejó un comentario.REGINALD T.
Everything is just fine as is....HENRY A.
El cliente no dejó un comentario.CALEB M.
Amber was professional and personable and quite helpful. And the movers' help was outstanding. Those gentlemen were on time, professional, personable, patient and understanding. They far exceeded what we paid. It was an overall great experience.JO B.
Everything was excellent thank you all very muchMITCHELL D.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.NATASHA G.
El cliente no dejó un comentario.IRIS B.
I asked for 6 pads an only had 4GEORGE C.
El cliente no dejó un comentario.SIMEON S.
El cliente no dejó un comentario.CHARDAREO V.
El cliente no dejó un comentario.GREG W.
Truck I reserved was not there when I arrived at pick up time, tried to put me in a bigger truck. Had to rent smaller local use truck and cost twice as much. Truck drivers window was loose and shook the whole way, will never use haul again!!CHRISTY W.
This was my 2nd time doing business here @ this location, I will be back agin when needed. The staff here was really professional & nice..HEATHER A.
El cliente no dejó un comentario.KAHMILAH C.
El cliente no dejó un comentario.GIDEON C.
El cliente no dejó un comentario.TONY M.
El cliente no dejó un comentario.FORREST G.
El cliente no dejó un comentario.FONZO A.
El cliente no dejó un comentario.SARAH M.
El cliente no dejó un comentario.TORY S.
Check the vehicles, maintain them and then offer reasonable solutions when a problem arisesJESSICKA L.
2 ðŸ‘RONNIE M.
El cliente no dejó un comentario.SAMUEL T.
Customer service was rude and took over 20 minutes to ask me my name. The truck was not on half full and the pads were all in the back. Lack of staff and just horrible experience.Michael M.
El cliente no dejó un comentario.Karen T.
The manager Amy at the Jackson, MS location on Northview Drive was horrible and unprofessional!ANN J.
The people at this location are very helpful, efficient, and friendly. Highly recommend them.Cooper M.
Enjoyed the service.Jamal J.
El cliente no dejó un comentario.T W.
It was only one person working and she was new. I think more training is needed before leaving someone by themselves before being fully trained. I had to wait over an hour before being waited on. It wasn't her fault. She was doing the best she could.JIMMY C.
El cliente no dejó un comentario.ELIZABETH C.
El cliente no dejó un comentario.JONATTA J. | First Impressions
El cliente no dejó un comentario.JAMES T.
NA. Experience was fine.AISHA M.
The staff wasn't pleasant and I'm keen on customer service. The equipment had chicken bones in the cup holder, earrings on the floor. It was not cleaned and you would think so with Covid. Hours are convenient.FARINA K.
El cliente no dejó un comentario.MUNA Z.
They tried to over charge me on miles we had a little argument and she said we can go see for your self go out and it turns out I was right she didn't even apologize for the inconvenience I said that was just a lot of money I can't throw away she said I did what the app said but you previously told me you look at it on the truck but your story changed something just wasn't right never coming here again!BRITTANY J.
El cliente no dejó un comentario.OLLIE C.
El cliente no dejó un comentario.JEFFREY H.
The employee was very helpful. Much more than my last experience in Memphis, TN.MARCUS B.
El cliente no dejó un comentario.JAMES H.
El cliente no dejó un comentario.PORTIA E.
When I arrive back with the U-Haul the boy did was trade it out with the girl that gave me the U-Haul he was very rude and say hey how are you doing he was on his phone constantlyJADE R.
El cliente no dejó un comentario.MARY F.
Kodeshia was real attentive and helpful as well when we dropped the u-haul off. She was very polite. She didn't waste any time and capped off and already pleasant experience. ¡Gracias!ALAN T.
Walk up to counter cashier on phone texting while I'm standing there. Don't get my dolly cause no one put it on the truckTESS M.
Nothing cause y'all the best I came 09-04-21 and the lady and man was very respectful and kind took they time and really help me out a lot thank y'all I will highly recommend y'allLANCE M.
The ladies at this location do a great jobBOBBY W.
El cliente no dejó un comentario.JOYCE D.
El cliente no dejó un comentario.BERNETTE B.
El cliente no dejó un comentario.JUANA B.
I was pleased with everythingBETTIE C.
Need a refund for the equipmentTREMAYNE K.
I can't think of anything that needs approving.Larry H.
When I picked up the service lady was rude and had her kids locking and un locking the door. She gave me the key to the wrong truck and I had to go back in and let her know. Then she got an attitude and walked off to bring me a van that was damaged and not clean and was empty. However when I returned the van, a different service lady was very nice. The first lady should really be fired.Bridget Y.
El cliente no dejó un comentario.Marquell M.
El cliente no dejó un comentario.Ingrid O.
El cliente no dejó un comentario.edith H.
Have accurate reservations especially when email states guaranteed. Ensure all trucks are properly servicedJOCELYN S.
El cliente no dejó un comentario.YOLANDA C.
Not charge for 2 days when ask for one and won't refund the second day!! I didn't even have the truck 7 hours the first day!!! I was charged for 205 miles but I only did 189!! All the response I got was it's a set price and I only asked for one day!!Shanika C.
El cliente no dejó un comentario.Scott W.
El cliente no dejó un comentario.angela W.
El cliente no dejó un comentario.DEREK B.
Have the truck already cleanJACQUALINE E.
El cliente no dejó un comentario.OLLIE C.
El cliente no dejó un comentario.GARY D.
El cliente no dejó un comentario.TIARA J.
El cliente no dejó un comentario.Sandra T.
El cliente no dejó un comentario.Anne L.
I feel this is questionable location based on safetyMichael M.
My rental return was attended to promptly by friendly staff. Was nice to be able to drop off in another town and not have to drive an empty van all the way home. The service bay door was open when I pulled up and it looked like it could use some tidying up; that's why I rated the location as average overall.James K.
El cliente no dejó un comentario.KYRA D.
El cliente no dejó un comentario.LASHEA D.
El cliente no dejó un comentario.latasha M.
Equipment was clean and in good shape. The people were friendly and very helpful. I will rent from this location again when moving.RUSSELL S.
No commentOtis T.
El cliente no dejó un comentario.JANICE W.
Your manger and the check in lady provided excellent customer serviceWALTER Y.
El cliente no dejó un comentario.Daniel B.
El cliente no dejó un comentario.William W.
Staff was friendly and helpfulRICHARD L.
The customer services representative was great.She was very very polite and knowledgeableCHARLENE B.
Service and customer orientation needs to be taught and emphasized. I don't want to hear excuses. And I don't want to be told to drive 3hrs away to pick up my truck when I am packed up and people are at my house to move me! They were fixing to turn off my utilities and it was 105 degrees heat index. I am elderly and this caused me a great deal of stress. I finally received a call two hours before I was to pick up the truck that it would be there.Mary J.
El cliente no dejó un comentario.RAYMOND F.
I have used this location for years however the gas left in vehicle used to be full but now only a quarter tank was available during start and starting at a low fuel doesn't alow a person to get the job done without putting fuel in the tankLARRY H.
El cliente no dejó un comentario.Jacob I.
El cliente no dejó un comentario.EDDIE W.
El cliente no dejó un comentario.Bernie A.
I was charged and extra day after returning time I reserved vehicle for. Person who helped just said call back next day for manager and was no assistance.Jasper L.
El cliente no dejó un comentario.Brittany G.
El cliente no dejó un comentario.Thabi M. | First Impressions
El cliente no dejó un comentario.Sara S. | First Impressions
Servicios adicionales en esta ubicación
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