Customer Reviews for U-Haul Storage of North Jackson

2,471 comentarios

4181 Northview Dr   Jackson, MS 39206
(N Of Meadowbrook Rd)

(601) 368-9323

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(601) 368-9323

4181 Northview Dr
Jackson, MS 39206
(N Of Meadowbrook Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

FORREST G. 
Clasificación:
5.0

El cliente no dejó un comentario.

FONZO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TORY S. 
Clasificación:
1.0

Check the vehicles, maintain them and then offer reasonable solutions when a problem arises

JESSICKA L. 
Clasificación:
5.0

2 👍

RONNIE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

SAMUEL T. 
Clasificación:
1.0

Customer service was rude and took over 20 minutes to ask me my name. The truck was not on half full and the pads were all in the back. Lack of staff and just horrible experience.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Karen T. 
Clasificación:
1.0

The manager Amy at the Jackson, MS location on Northview Drive was horrible and unprofessional!

ANN J. 
Clasificación:
5.0

The people at this location are very helpful, efficient, and friendly. Highly recommend them.

Cooper M. 
Clasificación:
5.0

Enjoyed the service.

Jamal J. 
Clasificación:
5.0

El cliente no dejó un comentario.

T W. 
Clasificación:
2.0

It was only one person working and she was new. I think more training is needed before leaving someone by themselves before being fully trained. I had to wait over an hour before being waited on. It wasn't her fault. She was doing the best she could.

JIMMY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH C. 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATTA J.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES T. 
Clasificación:
3.0

NA. Experience was fine.

AISHA M. 
Clasificación:
3.0

The staff wasn't pleasant and I'm keen on customer service. The equipment had chicken bones in the cup holder, earrings on the floor. It was not cleaned and you would think so with Covid. Hours are convenient.

FARINA K. 
Clasificación:
3.0

El cliente no dejó un comentario.

MUNA Z. 
Clasificación:
1.0

They tried to over charge me on miles we had a little argument and she said we can go see for your self go out and it turns out I was right she didn't even apologize for the inconvenience I said that was just a lot of money I can't throw away she said I did what the app said but you previously told me you look at it on the truck but your story changed something just wasn't right never coming here again!

BRITTANY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

OLLIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
4.0

The employee was very helpful. Much more than my last experience in Memphis, TN.

MARCUS B. 
Clasificación:
3.0

El cliente no dejó un comentario.

JAMES H. 
Clasificación:
3.0

El cliente no dejó un comentario.

PORTIA E. 
Clasificación:
5.0

When I arrive back with the U-Haul the boy did was trade it out with the girl that gave me the U-Haul he was very rude and say hey how are you doing he was on his phone constantly

JADE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY F. 
Clasificación:
5.0

Kodeshia was real attentive and helpful as well when we dropped the u-haul off. She was very polite. She didn't waste any time and capped off and already pleasant experience. ¡Gracias!

ALAN T. 
Clasificación:
3.0

Walk up to counter cashier on phone texting while I'm standing there. Don't get my dolly cause no one put it on the truck

TESS M. 
Clasificación:
5.0

Nothing cause y'all the best I came 09-04-21 and the lady and man was very respectful and kind took they time and really help me out a lot thank y'all I will highly recommend y'all

LANCE M. 
Clasificación:
4.0

The ladies at this location do a great job

BOBBY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOYCE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNETTE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUANA B. 
Clasificación:
5.0

I was pleased with everything

BETTIE C. 
Clasificación:
1.0

Need a refund for the equipment

TREMAYNE K. 
Clasificación:
5.0

I can't think of anything that needs approving.

Larry H. 
Clasificación:
3.0

When I picked up the service lady was rude and had her kids locking and un locking the door. She gave me the key to the wrong truck and I had to go back in and let her know. Then she got an attitude and walked off to bring me a van that was damaged and not clean and was empty. However when I returned the van, a different service lady was very nice. The first lady should really be fired.

Bridget Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquell M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ingrid O. 
Clasificación:
1.0

El cliente no dejó un comentario.

edith H. 
Clasificación:
2.0

Have accurate reservations especially when email states guaranteed. Ensure all trucks are properly serviced

JOCELYN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

YOLANDA C. 
Clasificación:
1.0

Not charge for 2 days when ask for one and won't refund the second day!! I didn't even have the truck 7 hours the first day!!! I was charged for 205 miles but I only did 189!! All the response I got was it's a set price and I only asked for one day!!

Shanika C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott W. 
Clasificación:
5.0

El cliente no dejó un comentario.

angela W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK B. 
Clasificación:
5.0

Have the truck already clean

JACQUALINE E. 
Clasificación:
4.0

El cliente no dejó un comentario.

OLLIE C. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIARA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sandra T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anne L. 
Clasificación:
3.0

I feel this is questionable location based on safety

Michael M. 
Clasificación:
3.0

My rental return was attended to promptly by friendly staff. Was nice to be able to drop off in another town and not have to drive an empty van all the way home. The service bay door was open when I pulled up and it looked like it could use some tidying up; that's why I rated the location as average overall.

James K. 
Clasificación:
3.0

El cliente no dejó un comentario.

KYRA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHEA D. 
Clasificación:
3.0

El cliente no dejó un comentario.

latasha M. 
Clasificación:
5.0

Equipment was clean and in good shape. The people were friendly and very helpful. I will rent from this location again when moving.

RUSSELL S. 
Clasificación:
5.0

No comment

Otis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE W. 
Clasificación:
5.0

Your manger and the check in lady provided excellent customer service

WALTER Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel B. 
Clasificación:
3.0

El cliente no dejó un comentario.

William W. 
Clasificación:
5.0

Staff was friendly and helpful

RICHARD L. 
Clasificación:
3.0

The customer services representative was great.She was very very polite and knowledgeable

CHARLENE B. 
Clasificación:
2.0

Service and customer orientation needs to be taught and emphasized. I don't want to hear excuses. And I don't want to be told to drive 3hrs away to pick up my truck when I am packed up and people are at my house to move me! They were fixing to turn off my utilities and it was 105 degrees heat index. I am elderly and this caused me a great deal of stress. I finally received a call two hours before I was to pick up the truck that it would be there.

Mary J. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAYMOND F. 
Clasificación:
3.0

I have used this location for years however the gas left in vehicle used to be full but now only a quarter tank was available during start and starting at a low fuel doesn't alow a person to get the job done without putting fuel in the tank

LARRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob I. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDDIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bernie A. 
Clasificación:
1.0

I was charged and extra day after returning time I reserved vehicle for. Person who helped just said call back next day for manager and was no assistance.

Jasper L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brittany G. 
Clasificación:
5.0

I had great customer service, process was smooth and easy.

ZAHRA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIC L. 
Clasificación:
3.0

El cliente no dejó un comentario.

gulshan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

VANESSA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MONISH RAJA S. 
Clasificación:
5.0

This location was great. However, my experience with Uhaul online reservations was not. It was horrible.

ROBERT H. 
Clasificación:
3.0

Cost more than I thought it would

MARCUS S. 
Clasificación:
1.0

Customer service personnel was rude. Truck was not available and we had to wait an hour for it to get back to store. Representative did not offer any suggestion on what to do if vehicle didn't come back without us pressing her for a solution. Even with us waiting an hour for the truck, She did not want to honor our 24 hour reservation and said the truck had to be back at original reservation time or we would be charged extra.

SUSAN D. 
Clasificación:
5.0

The staff was quick to get the truck inspected, cleaned, and serviced. The customer service was awesome; very nice people. Give the staff a raise and the next customers would be even more happier.

Lashinda W. 
Clasificación:
5.0

El cliente no dejó un comentario.

WARREN C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Camille R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SUSAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
5.0

Everything was good

SANTANA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherri V. 
Clasificación:
4.0

In the age of COVID, I think it is super important to sanitize your rental vehicles between each use. Upon entering the vehicle, I was equipped with Clorox wipes in preparation for sanitizing the vehicle in case it had not been prior to my usage. It was obvious that the vehicle had not been sanitized. There was visible dirt on the wipes that were used to clean. I wiped down the door handles, steering wheel, seatbelt, center console, armrests, signal switches, etc. I understand that it would take extra effort for an employee to add this task to their workflow, but I think if Uhaul added this courtesy, it would be an added value to the company and overall success in the area of customer service.

THABI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thabi M.  |  First Impressions 
Clasificación:
5.0

Nothing everyone was so professional and courtesy thank's again U-haul.

BARRETT R. 
Clasificación:
5.0

Friendly and accommodating people.

RANDY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lloyd H. 
Clasificación:
4.0

El cliente no dejó un comentario.

MAURICE H. 
Clasificación:
5.0

Friendly, easy to work with, rates are excellent!

JONATHAN V. 
Clasificación:
5.0

Great service from attendant, equipment was a great truck to drive, the previous renter had not cleaned the cargo area very well.

JOSEPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren C.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

ANDREW R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATRINA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

ARETHA S. 
Clasificación:
2.0

There was only one person working at the site, she was great and very helpful. The problem is she was trying to juggle five customers at once and the drop off line backed up into the street creating a traffic hazard. Overall this whole uhaul experience has been my worst customer service experience in my lifetime. As I stated above I will never do business with uhaul again and warn others to evaluate your options before you take a chance with Uhaul.

Mark P. 
Clasificación:
3.0

The reason I wouldn't recommend this location is that it is too small causing a lot of congestion. I had to wait about 15 minutes to enter the parking lot to get to the storage because of the many cars blocking the entrance. I had to wait another 5 or 10 minutes upon leaving for the same reason.

ANGELA T.  |  Overall Experience 
Clasificación:
5.0

Customer service was great

Almetrius B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren C.  |  First Impressions 
Clasificación:
3.0

The manager was very rude and nasty.

Karissa L.  |  Overall Experience 
Clasificación:
5.0

The young lady was very helpful and knowledgeable about the facility. Customer service is very important to me and she was very professional and kind.

Almetrius B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Iman M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara S.  |  First Impressions 
Clasificación:
2.0

They lost my reservation twice..so I didnt get it right until the 3rd time.

latasha t.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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    Propane service delivered straight to your door!

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