Customer Reviews for U-Haul Storage of North Jackson

2,758 comentarios

4181 Northview Dr   Jackson, MS 39206
(N Of Meadowbrook Rd)

(601) 368-9323

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(601) 368-9323

4181 Northview Dr
Jackson, MS 39206
(N Of Meadowbrook Rd)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
3.0

El cliente no dejó un comentario.

Dawn F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ebony L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Heather P. 
Clasificación:
2.0

They was not friendly at all

Marquettia M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Clarire M. 
Clasificación:
5.0

No comments

OLLIE C. 
Clasificación:
5.0

The rental agent in store, was so lovely & professional. By far, best uhaul location in our area.

Kaylob C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Willie C. 
Clasificación:
5.0

Give Robin a raise. She was so professional, polite, and helpful. She seemed to be the only one there but she was fast, efficient and hooked us up and had us on the road in no time. When we returned, she unhooked us, asked if we had any problems, thanked us for using UHaul and said they'd be glad to help us in the future. She provided, showed and exhibited exceptional customer service throughout our visit. Thank you. John Parker

John P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHH T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jarvis L. 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

A very easy pick up and the kind employee at the counter was more than helpful.

Emma K. 
Clasificación:
5.0

I just like to say that they was very helpful. And helping me to get started. With everything. Ms.Cain is truly a blessing to the people in north jackson U-Haul.

James W.  |  Overall Experience 
Clasificación:
2.0

Send a mystery shopper/worker in to buy something or rent a U-Haul themselves just to see what some customers see and go through! The uhaul I rented had a strong gas smell! Wasn't sure if the truck was just raggedy or if it was leaking gas but I was checking often for a gas leak! Yall need new trucks and since when do u have to rent a dolly? Online say a free dolly comes with truck rental. Likewise hire people who kinda gives a fuxck next go round. Just 1 worker kinda rubbed me the wrong way.

Nicole B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Olivia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim R. 
Clasificación:
5.0

Didn't have the equipment I needed to move.

erica H. 
Clasificación:
3.0

Coffee-small amount spilled on dash board and the camera app to take pictures didn't work but the lady inside this time was very kind, helpful and polite which matters the most to me.

Cleola T. 
Clasificación:
5.0

Extremely easy process from beginning to end! Also the young lady in the office was very pleasant & professional. Great job U-Haul!!

Marc O. 
Clasificación:
5.0

Great service

TONY M. 
Clasificación:
1.0

The gas tank had a hole in it and was leaking gas

Rosie B. 
Clasificación:
5.0

Adrian was a great help! Courtesy and grace! She wears both very well.

PATrICE L. 
Clasificación:
5.0

Returning truck and having to use app was very frustrating. Should not have took 30 mins

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sharon j.  |  Overall Experience 
Clasificación:
5.0

More appliance dollies on site

ATOLLA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diana B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spencer J. 
Clasificación:
3.0

El cliente no dejó un comentario.

brian H. 
Clasificación:
5.0

Very smooth process.

Alexus W. 
Clasificación:
1.0

Not make it an inconvenience for your clients who reserve vehicles on line an get there to pick up and find out the vehicle was overbooked then make you drive way out of your range or mileage only to be disappointed there due to the charge of miles and on top of all that to be put behind schedule cause of an error you all caused so yes my day started off late but we made it work an was able to get another truck to move so Thanks for the frustration 🤗

Tanya M. 
Clasificación:
5.0

The employees are friendly and helpful

Jasmine R. 
Clasificación:
5.0

The young lady was nice fast and knew her job I was great full for her the last experience u had with uhaul in pearl.ms was very terrible this youg lady @ northview was extremely well

CHRISTOPHER S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keelan S. 
Clasificación:
3.0

This location needs more space for customers to park

Jeff D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew W. 
Clasificación:
3.0

The link for taking photos of the truck did not work and I was not able to enter the accurate milage. Also, somehow, the truck used 2 gallons of fuel for 6 miles which means there is a leak in the tank.

Rose K. 
Clasificación:
3.0

Parking area to congested

eddie J. 
Clasificación:
3.0

Two 10' trucks each had a tire that was half of the PSI they were supposed to be and one of which was losing air as you drove it. One truck had a missing gas cap. The employees were friendly and helped me get a new truck.

Michael P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack B. 
Clasificación:
5.0

Very helpful and friendly

ROBERT W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer M. 
Clasificación:
1.0

Hire new people cause the ladies you have there are unprofessional and rude on their phones and have nasty attitude I have a issue with my truck and they practically said I was on with a broken down truck which was a matience issue in.which roadside assistance did help me thanks to the lady for assistance cause it was hot and I was broke on yesterday and calling the place where I got the truck was a waist of time 😳🥺😡😠

Joyce C. 
Clasificación:
3.0

El cliente no dejó un comentario.

George C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wayne G. 
Clasificación:
5.0

The young lady on duty was very nice and professional.

Rhemalyn L. 
Clasificación:
5.0

excellent customer service

Niya M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

arthur B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daqunita N. 
Clasificación:
5.0

Water leak unit 300

canetria p.  |  Overall Experience 
Clasificación:
5.0

Everything way perfect

Daqunita N. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMARCUS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

bessie O. 
Clasificación:
5.0

N/C

CHRISTOPHER L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tralecia R. 
Clasificación:
5.0

The passenger side rear tire had 12 psig in it when the other 3 had 65. Added air and made my trip to Birmingham.

William L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guzel D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacque W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony K. 
Clasificación:
4.0

Assisted with unhooking trailer. Easy to work with.

Gregory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jermaine H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Oluwazoyin O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Meagan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tommie C. 
Clasificación:
5.0

The staff was great and respectful.. the building and trucks were clean and fresh . Thank for the great service. I will definitely be using this place again

Jeremy L. 
Clasificación:
1.0

lost my receipt and over charged me & the manger of the place act like she doesn't know anything

deanna S. 
Clasificación:
2.0

Have equipment available

Jennifer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Irina I. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
3.0

I would not recommend this location simply because when I dropped the truck ok the representative only took the key it was 4 hours later when I logged into my uhaul account and it was not updated that the truck had been returned. Therefore I had to contact them to see what was going on. I had an additional charge of $13.56 I think that I don't even no why but that's ok. But from the inconvenience of rescheduling my pickup point I will definitely think twice about using uhaul again because it never stated in my reservation that my location could be altered

Justin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Canetria P. 
Clasificación:
5.0

Drop off was quick and efficient.

Keith N. 
Clasificación:
5.0

In and out. Excellent service.

christy J. 
Clasificación:
1.0

El cliente no dejó un comentario.

Eric W. 
Clasificación:
2.0

Maintenace of vehicle. Front end of truck needed alignment and replacement truck had extremely poor gas mileage.

Willie B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Emillia V. 
Clasificación:
3.0

Tires were suspect. Added 89 miles to my trip. I know closer locations were available.

John S. 
Clasificación:
3.0

This company could improve by throughly checking the uhaul trucks. My truck had 2 holes in the fuel tank. I wasted money on gas and reached my destination later than expected.

Dhakiya Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta W. 
Clasificación:
1.0

Just get that Penske, because they are PREDATORY! Long review alert: I booked to move a couch from Jackson to Oxford. There was a deal offered that made it cheaper to just bring the Uhaul back to Jackson, so that's what I did. I specifically asked the employee at the desk how much it would be per EXTRA mile I used because I knew my trip would require more than that. She tells me 20 cents very emphatically! First of all, the Uhaul had less than a quarter tank of gas in it and we had to put $90 worth of gas in it and had put an additional $30 in to return it and were STILL charged a gas fee! Anyway, I do my moving, drop off the UHaul, and receive a receipt with an ADDITIONAL charge of $198! I'm floored to see that it is actually $1/mile over the allotted miles! I call the location the next day to figure it out and get forwarded to the regional office. I speak to another person that morning and they say it was 20 cents and were going to give me a refund until they see the contract said $1, so she just files it with the general manager and forwards me to her phone. I tell the general manager the situation after my fiance spoke with her and got nowhere (he was frustrated because she was adamant that her employee would never say that because she was never even taught that???). I call to see if there is something she could do (she's being short and rude but I try to keep my temperament) as we are college students and $200 is a big financial hit. I am also, at this point, just trying to figure out why her employee would tell me this if it's not true. She essentially tries to say the same thing… that her employee didn't say that because she wasn't taught that. The employee DID tell me this so I simply say ask her. The employee gets on the phone and LIES and says she didn't say that. I ask her what did she say then because she definitely did not tell me $1. She says she doesn't even remember me!!! HOW DON'T YOU REMEMBER ME AND REMEMBER YOU DIDN'T TELL ME AN AMOUNT?????? The manager is basically yelling at me and going back and forth with me to say that her employee didn't say that. I tell her she's yelling and she goes to correct her tone (I believe because she knows the call is recorded). At this point I just want to talk to the person I spoke with at the regional office. When I finally get them on the phone, it is very obvious they spoke with the GM as when I tell the situation they say the supervisor spoke with her and it's $1 now even though someone said something completely different earlier before I spoke with the GM. Okay so who was it that I spoke with? Where is this 20 cent figure coming from? I say I want to report this employee then because she has told me something completely false, and they just forward me to the GM again!! I feel extremely gaslit and conspired against just to boost up ridiculous charges! It makes no sense where this 20 cent figure has come from and they're acting like it came out of thin air!!! Someone needs to be reported or reprimanded or something. These people are scam artists.

Darrienne M. 
Clasificación:
1.0

Put a uhaul location outside of west jackson. The most crime ridden part of Mississippi besides clarksdale. Put one in Madison or on Lakeland dr or better yet on the east side of Northside drive. All of the locations are in super super bad area of jackson. If I was a smart corporation that wanted to make a lot more money I would put uhaul in high density college areas that are not in west jackson, meaning north east jackson or Madison people would still go without the risk of something bad happening

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruby D. 
Clasificación:
3.0

El cliente no dejó un comentario.

kodesia b.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Tommie C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon H.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

jaylynn D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cassandra W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dorothy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jean T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa A. 
Clasificación:
4.0

Ok

Johnny R. 
Clasificación:
3.0

No suggestions at this time

Tommy N. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daphne C. 
Clasificación:
1.0

The truck was so louddd it was missing a part too it and they rented it but the Manger she made my Exsperience better she came up with a so that got me to my event and back ....I will use uhaul again because of that factor she got the job did

Ebony C. 
Clasificación:
1.0

The van we reserved was not there. We wound up having to rent from the counter a truck at a higher price. Bait and switch.

Steven W. 
Clasificación:
4.0

I think it is horrendous that I had to pay for mileage AND gas. I traveled over 200 miles. It was very inconvenient that I couldn't return the truck back to another location at my destination. I had to drive it 100 miles back to the pick up location.

Kendra C. 
Clasificación:
1.0

El cliente no dejó un comentario.

Kenneth S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELANOR H. 
Clasificación:
3.0

Nothing at this time

Marcie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Savannah Y.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JONATTA J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Thabi M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren C.  |  Overall Experience 
Clasificación:
3.0

The reason I wouldn't recommend this location is that it is too small causing a lot of congestion. I had to wait about 15 minutes to enter the parking lot to get to the storage because of the many cars blocking the entrance. I had to wait another 5 or 10 minutes upon leaving for the same reason.

ANGELA T.  |  Overall Experience 
Clasificación:
5.0

Customer service was great

Almetrius B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Warren C.  |  First Impressions 
Clasificación:
3.0

The manager was very rude and nasty.

Karissa L.  |  Overall Experience 
Clasificación:
5.0

The young lady was very helpful and knowledgeable about the facility. Customer service is very important to me and she was very professional and kind.

Almetrius B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Iman M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Thelma D.  |  Overall Experience 
Clasificación:
5.0

Love the team at this location! Bathroom is unexpectedly nice and always clean! GREAT PLACE!

Andy C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT S.  |  Overall Experience 
Clasificación:
5.0

Extremely helpful and excellent customer service! If I ever need storage again in the area there will be no guess to where I'm going.

Henry M.  |  Overall Experience 
Clasificación:
5.0

Very happy with the service!

Henry M.  |  First Impressions 
Clasificación:
2.0

They lost my reservation twice..so I didnt get it right until the 3rd time.

latasha t.  |  First Impressions 
Clasificación:
5.0

Very helpful and professional

David B.  |  First Impressions 
Clasificación:
5.0

I've used several different u-haul locations. the manager and staff here are AWESOME! Their personalities made me feel appreciated and if the need arises they will be my "Go-to" people.

Andy C.  |  Overall Experience 
Clasificación:
5.0

Thanks for the prompt and courteous service.

Yeong K.  |  Overall Experience 
Clasificación:
5.0

Love the manager!

Andy C.  |  First Impressions 
Clasificación:
5.0

Love the manager!

Andy C.  |  Overall Experience 
Clasificación:
5.0

Loved MRS Jobert and her team!

Andy C.  |  First Impressions 
Clasificación:
5.0

Very nice employees. Both employees I met were helpful, informative and courteous.

keyandra p.  |  First Impressions 
Clasificación:
5.0

Excellent customer service

Reba J. | Reservación
Clasificación:
1.0

This was the worst moving experience I've had in my life. From the storage and the truck. You have some of t worse reps in that store. Never again. Nobody would even try to help me.

dorothy h.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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