Customer Reviews for U-Haul Storage of North Dorchester

2,692 comentarios

8222 Dorchester Rd   North Charleston, SC 29418
(Between Leisure Depot and Bosch)

(843) 552-3361

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(843) 552-3361

8222 Dorchester Rd
North Charleston, SC 29418
(Between Leisure Depot and Bosch)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

She was kind of very professional she's a five star

TROY K. 
Clasificación:
5.0

No improvement is needed.

WANDA M. 
Clasificación:
4.0

El cliente no dejó un comentario.

TIMOTHY D. 
Clasificación:
5.0

N/C

KIM G. 
Clasificación:
5.0

Original location refused the drop off / sent me to another location that did not take trailers. Had to call customer service to find a location that was 25 miles away. The amount of time and additional fuel I had to expend because of the refusals was ludicrous. I am not happy nor satisfied and will seek completion for my next trailer need.

BRIANPATRICK C. 
Clasificación:
4.0

There was an issue in communication…that could possibly affect finances. When it was brought to the managers attention… she handled it professionally and proficiently…and with a smile. She extended apologies. I am grateful for the interaction.

MONIQUE G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Wendy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHLEY M. 
Clasificación:
5.0

Brittany was very friendly and helpful. A+

DOUGLAS L. 
Clasificación:
3.0

El cliente no dejó un comentario.

GUERIN H. 
Clasificación:
3.0

Only problem. I never got a code to enter into the storage area. Had to wait until office was open to get them to buzz me in...

LaMarcus H.  |  Overall Experience 
Clasificación:
5.0

Make sure you give Bethany a raise so she will never leave. She is awesome, knowledgeable and very polite. She is the reason I keep coming back.

NATALEE N. 
Clasificación:
5.0

El cliente no dejó un comentario.

BOB B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher L. 
Clasificación:
5.0

nothing. Very professional staff and assistants. Always treated with RESPECT. I will continue to come!!!

GEORGE R. 
Clasificación:
5.0

The phone time is long when making a reservation. Takes a while most of the time before someone answers.

Lorraine J. 
Clasificación:
4.0

Thanks and very good service.

PRISCILLA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marquita R.  |  First Impressions 
Clasificación:
4.0

I thought it was expensive for the time we had it

DAVID M. 
Clasificación:
5.0

Excellent staff, very friendly and professional. I'd definitely recommend to my friend and family!

REGINALD S. 
Clasificación:
5.0

Make the check out online (after hours) a little more user friendly! I had to start over 3-4 times before I could complete the process 😳

CONNIE B. 
Clasificación:
1.0

I need someone to contact me because the 26” truck we had yesterday December 17th so maintenance issues the brakes were squeaking very loud also driving it, it vibrates a lot could not complete our move.

BERNARD H. 
Clasificación:
5.0

Although, this wasn't my normal site that I use. It was referred from another U-haul site. The personnel at 8222 Dorchester Rd were phenomenal and very courteous to assist and professional in every aspect. I will be going back to that site in the future. Thanks very much.

GEORGE R. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHERYL T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Charlene S. 
Clasificación:
3.0

Better explanation of after hours pick up

Michael D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CLAYTON H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CORETTA B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet P. 
Clasificación:
4.0

Being that the location is under construction they should be more directional signs

PAUL C. 
Clasificación:
4.0

I feel if your local should be unlimited miles. Especially when you are moving. Yall already cost alot. Have specials or something that have used yall multiple times.

Debroah T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan N.  |  First Impressions 
Clasificación:
5.0

Bethany was very helpful and professional. She came out to show where to park rentals and answered all questions. She had my request for storage ready and I was done very quickly. A+ customer service. I will be back when my new place is ready to move into. Thank you, Tom from MN

THOMAS G.  |  First Impressions 
Clasificación:
5.0

The site manger at the time of pickup was well knowledge of the equipment and very helpful .I would use this location again in the future Keep up the good work !

BRUCE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANK S. 
Clasificación:
5.0

NOTHING

CLARA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DALE C. 
Clasificación:
5.0

Bethany was very helpful with finding us the best solution for our moving needs.

HEATHER M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA L. 
Clasificación:
2.0

YIKES - the construction traffic was horrible - both at pickup and at delivery/drop off.

TERESA C. 
Clasificación:
5.0

Extraordinario servicio al cliente

COLIN L. 
Clasificación:
5.0

The guy who helped me out deserves a raise

CARRINGTON G. 
Clasificación:
1.0

All of my stuff was ruined. Everything was water damaged. Worst place I've ever had storage anywhere

Kristen C.  |  Overall Experience 
Clasificación:
5.0

I had ZERO issues. Quick, great equipment, & great customer service.

Thomas O. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon d.  |  First Impressions 
Clasificación:
5.0

been here multiple times always welcomed

STEPHEN H. 
Clasificación:
5.0

Quick easy pickup and return

BRADLEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTWAN P. 
Clasificación:
5.0

Bethany was very helpful and friendly, and most importantly, efficient!

KELLY W. 
Clasificación:
5.0

Very helpful and friendly service

DANIEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Belisario B. 
Clasificación:
5.0

The girl at the place was super sweet and helpful. I will be renting from you guys again.

Juan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVERICK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

darlene g.  |  Overall Experience 
Clasificación:
1.0

Rude they were scary I'm not sure what kind of business they conduct there did not have the truck we ordered but it's in something else that was so loud you could not hear anything had to drive that thing for plus hours never go back there

RICHARD B. 
Clasificación:
5.0

El cliente no dejó un comentario.

cheryl g.  |  First Impressions 
Clasificación:
5.0

Great customer service!

SHELIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELL S. 
Clasificación:
5.0

Think for everything you have done for me

clyde w.  |  Overall Experience 
Clasificación:
4.0

The girl who helped me was awesome!

SEAN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

PAUL C. 
Clasificación:
1.0

I think this company needs to be more transparent I chose to rent the truck for $19.99 a day for two days I returned it's in less than 24 hours forgot to put in gas I was told it would be $42 in change however I then chose to go to the gas station and put in $25 worth of gas which now is more gas than what was in the vehicle when I received it when I returned and was told my total for one day what is $100 and something dollars I was floored I can't believe it so improve for the next customer is being transparent and try to get employees that more professional and customer friendly because the gentleman that checked me out definitely did not have any of those skills

Denise C. 
Clasificación:
5.0

The young man that helped me in the office was very nice. I believe his nane is Anthony Howard. He came from a location in Georgia to help out this location. Very helpful and very polite. It is hard to find good customer service most days but this young man was full of energy and smiles. Great job!

RUTH B. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KALIA R. 
Clasificación:
5.0

The sales person was awesome and very helpful nature

DHAVAL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLIFTON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anna H. 
Clasificación:
5.0

I realize you are in the middle of construction for your facility upgrades, but I would recommend adding signs to more clearly tell customers where they can and should park. Your staff was great!

JAMES M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie W. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK H. 
Clasificación:
5.0

Fast and easy service

DUSTIN D. 
Clasificación:
4.0

Everything is just what customers ant.

DAVID C. 
Clasificación:
5.0

Ninguno

JORGE B. 
Clasificación:
5.0

Thanks for everything Gabriel Abkarian have a bless weekend

Gabriel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

HERBERT P. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY K. 
Clasificación:
5.0

Keep up the good work

HERMINE H. 
Clasificación:
5.0

I love this location. The personnel is great and the equipment is always available. Thank you so much.

GEORGINA Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUTHDIN C. 
Clasificación:
5.0

Best uhaul store in our area thanks again

DANNY T. 
Clasificación:
5.0

This location was phenomenal. The 2 gentleman that were working were extremely helpful.

Matthew B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMIE N. 
Clasificación:
2.0

The young lady that checked me in was very nice. However, when I arrived there was a sign stating customers were required to remove their personal vehicle from the property while renting equipment due to construction on the property. Picking up was the first I'd seen or heard of this as there was nothing on the website while booking, or an email with any kind of warning. I didn't have another licensed driver with me so I was informed that I should park a couple blocks away at a Gold's Gym parking lot and then walk back down a very busy 4 lane road back to the property. I don't even mind the walk but I just found it hard to believe that this was the only real solution for the given problem. There was plenty of room for customer cars and no active construction going on that day. There was zero effort to improve or help with a situation completely brought on by the business and the “solution” of walking through a construction zone and down a busy street seems to put more customers in harm's way…just a sign saying, “sorry for the inconvenience”. Sorry but that just doesn't help anyone given the position they've put customers in. Highly likely I'll make sure to use anyone but Uhaul moving forward.

Buck B. 
Clasificación:
5.0

Everyone there was so helpful and it was ok

ANGELA E. 
Clasificación:
5.0

The original pickup location that I reserved was not available. I could not find the location at the address given. I could not find the building. No one answered the phone. I found a lot full of U-Haul vehicles and trailers, but there was no 6X12 trailer on site, so I went elsewhere across town. The new pickup location is wonderful and the GM is very helpful and professional.

THOMAS C. 
Clasificación:
3.0

Staff was excellent.

PATRICK T. 
Clasificación:
4.0

The young man working at this location was totally overwhelmed as they had not enough staff. He still remained calm and was very helpful. The 24/7 pick up online didn't work but after a 30 min hold time on the phone the customer support person made good on the guarantee for the after hours pick up and return and gave me a refund for the deposit. They clearly don't have enough help but my rental was good albeit frustrating.

RENEE C. 
Clasificación:
3.0

Dog hair was all in thru it‼️Broken seat‼️

Clinton M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek E. 
Clasificación:
5.0

My 17' foot truck had a slight vibration when driving 45 mph and above and steering wheel was not straight when driving forward. Also the steering would wander constantly from left to right like there was play in the steering box or linkage. Not safe when driving.

Brian E. 
Clasificación:
5.0

The vehicle I was issued had a burned out rat brake light, the horn did not work, and the drivers tow mirror was about to fall off. Also, when returning the vehicle, the attendant was very rude and unprofessional. It was as though I was inconveniencing him by returning the bucket 5 minutes before closing.

BRIAN S. 
Clasificación:
5.0

The employees are awesome and professional

TYRONE P. 
Clasificación:
4.0

Young lady working that locations was extremely nice and professional and hard working.

JEFFREY D. 
Clasificación:
5.0

Overall, great experience. The GM who help me was great. The only bummer was that I couldn't park my car on the site due to tree cutting, but otherwise it was a great transaction. UHAUL came through on my moving day! Many thanks! -JT

JASON T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Margarita B. 
Clasificación:
5.0

The staff was very good. Even in the pouring rain she had us in and out of there in 5 minutes.

George C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD B. 
Clasificación:
5.0

Everything went smoothly and will recommend this location to everyone.

Concetta S. 
Clasificación:
5.0

Manager was extremely helpful

Edmonds B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel U. 
Clasificación:
5.0

I love this location. The manager is very nice and knowledgeable.

KAREN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

windal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin W. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARSHA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaMarcus H.  |  First Impressions 
Clasificación:
5.0

Lock was not in unit I had to go back and pick it up but other than that it was great

Gloria B.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

katrina m.  |  First Impressions 
Clasificación:
5.0

Chris took great care of us. We had actually arranged to drop off our trailer and rented a 10x10 storage locker at the other Dorchester UHaul location but on arrival they did not have storage facility available so they referred us to this location. I believe that UHaul Corp. needs to update their computer system so that online reservations match real time availability of units. Despite the set back, Chris did a good job.

Rod H.  |  First Impressions 
Clasificación:
5.0

Great Customer Service

Davina S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ALLENETTE J.  |  First Impressions 
Clasificación:
5.0

Extraordinario servicio al cliente

BENJAMIN D.  |  First Impressions 
Clasificación:
5.0

Quick and respectful service was in out happy and content.

Omar A.  |  First Impressions 
Clasificación:
5.0

They were great.

Angela C.  |  First Impressions 
Clasificación:
5.0

Every person who works here, who I met, was extremely helpful, and each person seemed genuinely concerned that I have the best self-storage experience possible. Really great!

Mark M. | Reservación
No se han enviado comentarios para esta ubicación.

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