customer service was great.Kevin K.
Customer Reviews for U-Haul Storage of Milwaukie
Milwaukie, OR 97267
(Near Oak Grove Blvd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Convenient location, good selection of trailers and trucks, friendly staff.Ron N.
I walked in last minute to see if there was a truck I could rent for a few hours. Both the clerk and the gentleman working outside were extremely kind, helpful and professional. I was able to get my truck right away! I have rented here a few times before and have always had excellent service.TRACY G.
Rentals are always a bit of a stress but they do all they can at this location to make it a pleasant experience.Robert G.
El cliente no dejó un comentario.Allen B.
El cliente no dejó un comentario.James E.
All U-Haul staff provided excellent service.MINH QUANG T.
El cliente no dejó un comentario.michael B.
The truck was really old. It got me where I needed to go but the engine was working hard!!! Not very gas efficient.Carole H.
El cliente no dejó un comentario.CAROLYN F.
The customer service at this location is great. Gracias.Greg M.
45 minute wait to turn in a trailer wity just 3 customers ahead of me. Way under staffed. And online self turn in wasn't working.MICHAEL G.
El cliente no dejó un comentario.Linda H.
El cliente no dejó un comentario.Scott R.
i have used this location before and it usually goes very well.Frankie K.
El cliente no dejó un comentario.Michelle C.
El cliente no dejó un comentario.Jonathan D.
Great crew. Hard working and getting it done.John B.
Nothing. Our Manaer hi exam are great.Greg M.
El cliente no dejó un comentario.Cristian A.
El cliente no dejó un comentario.Dave S.
Coffee? Always free coffee!!! Lol. Nah, your staff is awesome. Gracias.Dave H.
El cliente no dejó un comentario.Jaime C.
The workers behind the counter did an excellent job checking me in. ThanksCHRISTOPHER CHAR S.
El cliente no dejó un comentario.Mercedes N.
El cliente no dejó un comentario.John D.
More front desk employees. Every time we come here there's only one employee working the front desk.CHELSEA P.
El cliente no dejó un comentario.roberta B.
El cliente no dejó un comentario.David R.
This Uhaul location was clean and efficient. The Uhaul employee was quick, friendly and professional.Jasmine Z.
El cliente no dejó un comentario.jasmine Z.
El cliente no dejó un comentario.Karl H.
Always great staff, very friendly and helpful..DONNA D.
Nice people. Well run.John B.
El cliente no dejó un comentario.Karen O.
El cliente no dejó un comentario.Levi W.
Long wait to checkin as there was only one person behind the counter.Tracy R.
El cliente no dejó un comentario.Tyrone L.
First, we got the uhaul and it was so dirty, it had blankets out, crumbs throughout the back and a pizza box. Second, they got our order wrong and had to go back and wait an extra 20 minutes to get our stuff we ordered online which made us late and behind in our move. The only good thing about this experience is that the people were nice. So, I would make sure the order is right and the trucks are clean before customers come and get it; that's what needs to be improved.Paul G.
There was a gal in the office working that was new she won above and beyond being helpful to me I did not get her name but I gave her 10 stars for her effort and help me in solving my problemsbenny F.
Better communication. My pickup and drop off location were changed without notifying me. The locations themselves were okay, but the system and the service was terrible.Duncan R.
Very helpful customer courtesy excellent. Would recommend family and friends to this location. Thank You.TONY M.
El cliente no dejó un comentario.CHRISTOPHER B.
El cliente no dejó un comentario.Mike H.
store personnel were friendly and helpful. Thanks!Michael P.
I was fine with how they charged me the initial charge, but a couple hours later, I was charged another $3 and some change for what I have no idea. I put way to much gas back in the vehicle and I told the associate, she said oh I see what I can do, then charged me more $ without me authorizing it. Not happy.lorraine V.
Your attendant was valiantly trying his best to manage the Saturday morning crowd despite being the only person on staff. Not sure of his name, but he did a great job (McLoughlin Blvd location in Milwaukie, OR)Brian R.
This location needs more help. The wait times to check in took over a half an hour. They were too busy when I dropped off to assist me so I unhooked the trailer myself. I avoid this location if at all possible.Garry V.
Go back to the previous tape manufacturer. The old tape stuck much better to boxes and to itselfStephan F.
I was told the truck had a full tank. Upon gassing up across the street from the uhaul location just before I returned the truck I put in 13.57 gallons. Based on the 99 miles that I drove that comes out to 7.3 miles per gallon. Or the tank wasn't really full. Additionally I'm not happy about the cost overall. The come on price of $29.95 gets a customer in but the $1.59 per mile is out of hand and makes me not want to repeat this. Your product is good. Your pricing is unreasonable.Steve H.
can't good enoughBrian G.
That location is very understaffed.Stuart W.
Nothing, I had Great customer service!! Picking up, and returning. GraciasBrian S.
Lots of options to rent. Friendly and efficient service.Ron N.
Very friendlyceleste R.
El cliente no dejó un comentario.Reta S.
A few more employees would help.Harvey H.
When you rent a trailer, make sure you know how wide the opening is. The Website (not the dealer) up sold me a trailer with a ramp when I made my reservation. This complicated my experience as I could not get the object I needed to haul, in the trailer, despite the trailer dimensions being adequate. Wasted some time but the dealer swapped out the trailer and the rest of the experience was excellent.Thomas P.
El cliente no dejó un comentario.Dorothy F.
El cliente no dejó un comentario.Ellis H.
Equipment ready and waiting, friendly serviceStephan F.
The experience was pretty good over allAllen C.
Someone had been smoking meth in the trailer but it was the only one they had available.KIMBERLY S.
These is a well organized u haul. You have nothing to do except tell your people good jobCatherine N.
Ron the manager is the BEST!Gilmer B.
El cliente no dejó un comentario.Frank M.
Again, super friendly folks here too.Loren B.
Nice people, well cared for, easy access. Thank you for all you did for our move across country.Greg M. | First Impressions
El cliente no dejó un comentario.Renae S.
I set up my rental online but when I arrived and attempted to complete the rental process online, the website never gave me the option to finish the transaction. I had to go inside and wait in line in an under staffed office with grumpy customers who had the same experience. People order their truck rental online to avoid this situationâ€¦Steve B.
El cliente no dejó un comentario.Christina H.
The gentleman at the counter was rude and condescending. Not happy I had to drive the truck all the way back. The service from start to finish was shit!Charity K.
El cliente no dejó un comentario.Kevin B.
No commentCarol B.
El cliente no dejó un comentario.Andrew S.
The guy that rented me the car trailer was great and went over hooking everything up. Very thankful to him.David M.
Only 1 person working who had to move boxes with forklift and pallet jack, help customers, check in and out vehicles. My check out process should have been quick and took almost 45 minutes. You are going to lose employees if you leave them on an island like this. Terrible management approach to staffing that will negatively effect employee well being and customer experience all for saving small amount on direct labor. Treat your people better, please.Justin W.
Lack of staff means 40 minute line wait times WITH reservations....Vincent P.
The only thing was it took $20 worth of gas to fill the tank and we only went about 12 miles so I don't think the tank was topped off completely when we picked it up.Dawn L.
Extremely good customer Service.Thank you much for all you do.INGA SIEGLINDE G. | First Impressions
The manager Ron was outstanding. A young man and lady working behind the desk on a Sunday could learn to stop constantly using the filler word that starts with f_ _ _ very unprofessional.sandra M.
They were so kind in here. I was dreading going but will use them again.Robert W.
El cliente no dejó un comentario.Justin C.
El cliente no dejó un comentario.Amy P.
El cliente no dejó un comentario.John V.
El cliente no dejó un comentario.STEVEN S.
El cliente no dejó un comentario.Tracy H.
The return process was very confusing and difficult. The website wasn't working at the time of drop off. There were multiple people who pulled in behind us experiencing the same issue.Tyler L.
El cliente no dejó un comentario.William H.
El cliente no dejó un comentario.kyla H.
El cliente no dejó un comentario.Steve S.
They told me the truck came with 6 blankets. But I didn't find out till I picked it up today that there was a change for them. The steering was quite sloppy.Valentine Z.
El cliente no dejó un comentario.RAUL G.
El cliente no dejó un comentario.RAUL G.
El cliente no dejó un comentario.ROGER LUVERNE C.
GREAT TEAM, VERY HELPFULROBERT I.
Great owner and employees!Doug B.
It is advertised as being 29.95 for a 15 ft.-I understand $14. for extra insurance and mileage, but we went 68 miles (round trip) to pick up a canopy bed-went to fill up and it was $60. I was charged $127.94. Outrageous!! It obviously wasn't full to begin with. The lady at the counter was super rude, shrugged her shoulders and said gas is expensive-did you take a photo of the gas gauge? What a racket!Paige B.
The young man greeted me before I even got out of my car. Was In & out in minutes. Great service!Lisa K.
El cliente no dejó un comentario.Alex P.
El cliente no dejó un comentario.Dustin C.
Great People did me right Thank You!!!SANDRA M. | First Impressions
I could not be happier with their service!! I am grateful for all they did to help me.DIANE H. | First Impressions
El cliente no dejó un comentario.Troy M. | Overall Experience
El cliente no dejó un comentario.dan m. | First Impressions
Very easyGina C. | First Impressions
El cliente no dejó un comentario.TODD DUANE A. | First Impressions
El cliente no dejó un comentario.Adam H. | Overall Experience
El cliente no dejó un comentario.Mitchell W. | First Impressions
El cliente no dejó un comentario.MARK K. | First Impressions
El cliente no dejó un comentario.Richard W. | Overall Experience
El cliente no dejó un comentario.Carol R. | First Impressions
Staff was extremely helpful!!!!Lura B. | First Impressions
Very helpful staff and easy move in processSerina F. | First Impressions
El cliente no dejó un comentario.brenda k. | Overall Experience
Clean, friendly and secure. The Manager Ronald Raemaker was always super friendly and helpful. This particular location of Milwaukie will always have my business.Juan T. | Overall Experience
Great people here, very willing to help and very understanding.Adam H. | First Impressions
They was well-managed they had great customer service skills……Troy M. | First Impressions
Thank you for all your kindness and assistance.jeanne b. | First Impressions
The staff was flexible with our schedule and went out of their way to make sure we got what we needed and not overspend on something we didn’t need Thank youJason H. | First Impressions
El cliente no dejó un comentario.Luke G. | First Impressions
Everyone there is nice and very helpful, even when i keep messing up my keycardvto get in half a dozen times.Beverly B. | First Impressions
El cliente no dejó un comentario.Antonio P. | Overall Experience
Work with Ron on best way to help a family member moving out state. We also got a trailer hitch install later in the week. He spent the time with us to look at multiple way to do the move.DANIEL N. | First Impressions
El cliente no dejó un comentario.ric b. | Overall Experience
El cliente no dejó un comentario.Tim T. | Overall Experience
Ron the onsight manager was always welcoming. And was a exemplary Reprsenitive of Uhaul. Always had a smile on his face and knew me by name. Thank you Ron!Rodney W. | Overall Experience
El cliente no dejó un comentario.Seth J. | First Impressions
El cliente no dejó un comentario.tiffany j. | Overall Experience
El cliente no dejó un comentario.Hanna B. | Overall Experience
2 out of 3 clerks were very helpful and kind;. Overall.experience. Renting storage unit from Zachery was very pleasant. He was professionally patient, helpfu,l and kind. Props to him!!Kary K. | First Impressions
Good morning Ron I have a safety issue as I came in Sunday to put stuff into my unit. However wasn't able to as there has been an additional lock put on for some unknow reason? I chose your storage facilities because of safety reasons! I cant have surprises like that when I come as I have been being Stocked & Harassed since September. When you have time to reply to me regarding this matter please text me with communications if possible. Thank You Marcie Thorson Have a Blessed day Show quoted textmarcy t. | First Impressions
El cliente no dejó un comentario.Nanci M. | Overall Experience
El cliente no dejó un comentario.Jason R. | Overall Experience
El cliente no dejó un comentario.MATTHEW DAVID A. | First Impressions
El cliente no dejó un comentario.rci a. | Overall Experience
!!!great customer service!!!michael d. | First Impressions
Mgr. Ron is the best uhaul manager of any site in any city across the United States and back home to Oregon once again.Janis V. | Overall Experience
We got a 2 or 3 bedroom space in storage got to our destination and the 2 and 3 bedroom storages are all up 3 landings not exactly the easy way of moving would have been nice to know before getting my hopes up in Salem Oregon to my over hour journey 3 storages later not fun I ended up going to 3 separate uhaul storage places . Let people know the large storage places are gonna be on 3rd landing right off the bat .Thanks ,Other than that my experience was a good oneLouann F. | First Impressions
Awesome as usual! From a customer of many years for rentals across the USA and back. Plus years of storage lockers use. My favourite place to rent trucks and storage. Janis L. Vigil 757-266-2781Janis V. | Overall Experience
El cliente no dejó un comentario.MATTHEW NICHOLAS P. | First Impressions
It would not had happened if not for Store manager Ron. Very good rep.Tim T. | First Impressions
El cliente no dejó un comentario.jay y. | Overall Experience
The people at the desk were so friendly!Michaela C. | First Impressions
There are people smoking drugs and living inside at least two units at this location. You can smell chemical odors when you drive by their open units, that appear never to close, only to get tarped closed. They also jump out and scream at you randomly while visiting your own unit. This went on for 4+ months. I attempted to message you via your website but got cut off multiple times. As a busy person with a business, it took me some time to find another option. But I'm thankful I did. As we were leaving another homeless person with a large full shopping cart was moving into the storage unit down the hall. Our lock looked like it had been tampered with and the unit door looked like it had been bent at the bottom. I've always had good service by you folks at other locations. This location is just horrible and needs to be rebought by corporate. The employees are unfriendly and unhelpful. I feel like they owe me for at least half of my rent back, due to negligence. I was paying for my things to be safe and they were not.joe s. | Overall Experience
I have not yet received my refund for the difference of my storage unit being canceled early as I was advised it would be refunded, but the gal couldn't tell me how much or when.Nyaira D. | Overall Experience
Someone was able to get in the unit and make off with a lot of electronics.colleen j. | Overall Experience
We got this storage because of the wildfires. They were really wonderful to have 30 days free to store our stuff while we evacuated hoping our home would be safe.Carl R. | Overall Experience
General manager let's people live in there storage units! They are homeless people! When I talked to Ron he was very Rude and not wanting to do anything about it! I was told that he has a lot of Nice homeless people living there!!! The facility is not a home to live in. The whole place is filthy with used needles and garbage all over! I had to move out the next day. I was talked to horrible from Ron. I was also told that I should go look at other storage places they have the same thing going on there! Every time I went there I had to go to the office and report a problem. Mostly talking to Ron. I never felt that my stuff was secure there. Really all I have to say it WAS THEY WORST EXPERIENCE I HAVE EVER HAD WITH A UHAUL! Thank goodness the 3 people I talked to on October 3rd 2020 were very helpful and understanding on what is happening there. Also Ron I did get a refund for a whole month there because of you! I am looking forward to talking to his boss soon and I am not going to hold anything back from him. I will never tell anyone to go to this location because of the general manager there. I have never been so disrespected from any MAN as I was with RON!! I could go on and on but I will be definitely not going to let this go till I get to the top person of uhaul!Lisa S. | Overall Experience
El cliente no dejó un comentario.don b. | Overall Experience
I made all of the arrangements online. Then I called to clarify a few things. Kyle was extremely helpful and answered all of my questions. Im looking forward to my move in next month.sylvia r. | First Impressions
This past winter, when my mom had to move to a nursing home, we chose this location purely for it's proximity to out home. We were so fortunate. We needed to rent a truck and get storage in a major hurry. The staff were super helpful, and the manager even helped us out with locks, because we didn't have the right ones, or the money to buy them right then. I am impressed with the security of the facility, the ease of access and the professionalism of the staff. I highly recommend this U-haul location for truck rental and for storage.Penny W. | Overall Experience
manager was very helpfullwallace s. | First Impressions
Extremely helpful staff. And the unit was exactly what I needed. I would and have recommended this facility.Jim C. | Overall Experience
Oak Grove U Haul is awesome! Ron the manager has been our go to contact for over 11 yrs. for truck rentals and storage. Awesome!! firstname.lastname@example.org.Janis V. | Overall Experience
Great Service! Thank you!russ l. | Overall Experience
At first there was a big line in the store. But its the last day of the month, which its moving time. Getting the uhual went well. I was satisfied for their customer service.Anastasiya M. | First Impressions
Very nice, friendly staff.Barbara h. | Overall Experience
Staff were efficient with paperwork. They were patient when I had trouble with the electronic access locks. Very satisfied.Elisabeth G. | Overall Experience
They were friendly but this location had no elevator. The sliding door was not working 1/2 the time but I love UHaulmichelle m. | Overall Experience
Best U-haul experience I've ever had! Great friendly, helpful people. I will definitely use them again!Barbara h. | First Impressions
The staff was very nice and helpful. I've been to some seedy uhaul locations but this one was clean, organized, and the employees seemed to be proud to work there which made me feel welcome.jason L. | Overall Experience
U-Haul Storage can't and won't find a better Manager and person than Ronald Ramaeker. He was always there to answer questions and find solutions to any problem or concern that came up. Five Stars!Brad M. | Overall Experience
Very friendly and helpful. Thank you.Jayne H. | First Impressions
Staff did not know how to use the computer system. Ended up locking my card thru my bank bc they ran my card so many times.Staff was answering their personal cell ph.Worst experience.Go somewhere elseSerina S. | Overall Experience
Very good serivceChristopher S. | Overall Experience
Great experienceaaron p. | Overall Experience
Good job!Gene B. | First Impressions
.frank c. | First Impressions
Clean facility but units are not accessible outside of uhaul business hours.Patrick H. | Overall Experience
People were helpfulnatasha a. | First Impressions
I had problems often being blocked from my unit by other customers cars. If there is signage to instruct people to park on the right next to the curb every one can get through.LINN T. | Overall Experience
There were a couple times that it was pretty busy and getting help took a while. Seems like they could use an extra hand there. But the employees I spoke with were always helpful and friendly.Shanyn D. | Overall Experience
It was nice doing business with you .Juliet M. | Overall Experience
My delivery driver was wonderful, Trevor was very helpful. However, there were a few people who were misinformed about what was going on. Communication between the AK site and PDX was not very clearapril r. | Overall Experience
A good experience.Michael K. | Overall Experience
My driver was awesomeJessica C. | Overall Experience
I have used this location a number of times for storage space and truck/van rentals. The management has always been courteous, professional and has worked with me to solve storage challenges. ¡Gracias!jannet r. | Overall Experience
naLois G. | Overall Experience
Great people to wirk withBuzz W. | Reservación
staff was kind and courteous even though i was crabby from 2 days on the road :)Lois G. | Reservación
Friendly staff, clean well maintained equipmentGARY S. | Reservación
The staff is kinda lazy and snarky/rude. You people couldn't prorate me and I had to pay another month when my stuff was only gonna be there for 4 days! It's not that hard to prorate your just cheap!corie i. | Overall Experience
Always clean and the people were always nice.. okay but it's not well lighted, it is well lit. The area was well lit. Lighted is not a word, or at least not used correctly in the survey.Avery B. | Overall Experience
Arrived to pick up truck and secure storage reservation. Upon arrival sent to 88th street. No 26' truck 20' only one available. Not a 24 hour as we were promised. Truck had returned at 7am. No storMiriam p. | Reservación
Our poor experience was related to personal moving and schedule. Thaw staff was helpful and made things work for us and our issues that arose.Erika F. | Overall Experience
I had to walk through a hallway before the one I needed and realized someone is living in it. I told guys at desk, they heard about it same day and said they didn't know what to do. Uneasy! Unsafe!Christina P. | Overall Experience
Thank you for a place to keep my stuff.markitta w. | Overall Experience
I have forgotten the employee's name who helped us that day, but he was so awesome! So friendly and kept checking back in on us as we unloaded the U-Boxes.Renee A. | Overall Experience
The General Manager, Ron was excellent at getting my U-Boxes loaded onto a trailer the night before. I was in and out within 30-mins. 180 degree difference from the Victorville CA store. Thank you RonSteve J. | Overall Experience
Always helpfulLAYNIE R. | Overall Experience
The manager here is amazing. He was super friendly and helpful. The four or five times I came by during the month to get things out of storage he remembered and greeted me by name- excellent service!Kevin S. | Overall Experience
Friendly and well maintainedbriana k. | Overall Experience
GraciasRoberta D. | Overall Experience
Thank you for working with me on my late payments.dianna d. | Overall Experience
Personal amablePatrick F. | Overall Experience
Best storage location in SE PortlandMichael P. | Overall Experience
Staff was always friendly and helpful. Definitely would use them againLEE A. | Overall Experience
Great manager! Ver attentive, always worked with me.don d. | Overall Experience
The worst crew I have ever worked with so so RUDE THE BOYS, they get in the u haul truck and BURN THE TIRES NOT THERE TRUCK , YOURS U HAUL. THE DOORS ARE NEVER OPENED You HAVE TO CHASE Someone DOWN!!Tony P. | Overall Experience
See aboveralph h. | Overall Experience
Servicios adicionales en esta ubicación
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