Customer Reviews for U-Haul Storage of Meridian

3,666 reviews

334 N Frontage Rd   Meridian, MS 39301
(Off I-20 & I-59)

(601) 482-5188

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(601) 482-5188

334 N Frontage Rd
Meridian, MS 39301
(Off I-20 & I-59)

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

ANTHONY T. 
Rating:
5.0

Customer did not leave a comment.

BRENDA b.  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

Caleb B. 
Rating:
5.0

Your staff made the process an excellent experience. Thank you.

Tonya F.  |  Overall Experience 
Rating:
5.0

Everything was excellent.

Deborah S. 
Rating:
4.0

The staff member working when I returned the vehicle, Canton Williams, was outstanding. His attitude and customer service are fantastic and he singlehandedly made my experience top-notch. Keep up the great work!

Jacob M. 
Rating:
5.0

Very prompt, eager and willingly to assist

Courtney A. 
Rating:
1.0

The truck I requested-not available. Appliance Dolly-not available. Mike at this location need some customer service training. Very rude and nasty😡🤬😡🤬😡

Gina R. 
Rating:
5.0

I had great service. Mr. Bennett has always been friendly.

Christine G. 
Rating:
2.0

2nd time I have rented a truck and dolly and there was no dolly. I had to buy one each time. How can this continue to happen. If you don't have them don't rent them!!!!!

David K. 
Rating:
3.0

Never received a receipt. I would like one emailed to me.

Russell K. 
Rating:
5.0

Customer did not leave a comment.

Pam B. 
Rating:
5.0

I can't thank of anything

Lester B. 
Rating:
4.0

The customer service was great when receiving and returning the trailer. Thanks for a wonderful experience!

regina L. 
Rating:
5.0

The manager mike and staff are very friendly and professional.

Jody G. 
Rating:
5.0

Customer did not leave a comment.

Rama K. 
Rating:
5.0

Customer did not leave a comment.

Rama K. 
Rating:
5.0

Customer did not leave a comment.

Pamela G. 
Rating:
5.0

Micheal and the other personal working at the u-haul center were very helpful and professional. A-plus!

tony F. 
Rating:
5.0

Can't think of anything.

James S. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey S. 
Rating:
5.0

Everything went smoothly

Sonya R. 
Rating:
5.0

Customer did not leave a comment.

Justin F. 
Rating:
5.0

Customer did not leave a comment.

Kenneth L. 
Rating:
5.0

Excellent staff and support. Thanks

Thomas T. 
Rating:
5.0

Courteous and professional customer service. I am a repeat customer and the service has always been good.

Earlean R. 
Rating:
5.0

Customer did not leave a comment.

Paul D. 
Rating:
5.0

They also were very professional and fast to return of the truck.

Roger L. 
Rating:
5.0

Customer did not leave a comment.

Demetria P. 
Rating:
5.0

A+ Service

Quenton G. 
Rating:
5.0

Customer did not leave a comment.

Lewis L. 
Rating:
2.0

No help hooking up the tow dolly we rented. Thank goodness my boyfriend knew what he was doing or we never would have made it off the lot.

Shelby P. 
Rating:
5.0

Customer did not leave a comment.

Christopher L. 
Rating:
3.0

Customer did not leave a comment.

Althea P.  |  Overall Experience 
Rating:
4.0

Clean lobby area and move some boxes, etc to storage. Had to wind through large stacks of boxes to get to desk that had very limited open counter space.

Samuel A. 
Rating:
5.0

Customer did not leave a comment.

Kimberly B. 
Rating:
5.0

Customer did not leave a comment.

Adam R. 
Rating:
5.0

Customer did not leave a comment.

Tyler S. 
Rating:
5.0

Friendly staff, nice clean equipment

Deanna R. 
Rating:
5.0

Customer did not leave a comment.

Gregory B. 
Rating:
5.0

Customer did not leave a comment.

DONALD N. 
Rating:
5.0

Service is top notch at this location. Michael and his team doing an outstanding job. Uhaul is very fortunate to you have someone concerned and helpful to the customer.

KELLY H. 
Rating:
3.0

Customer did not leave a comment.

Haley H. 
Rating:
4.0

Customer did not leave a comment.

Ty'Mikka C. 
Rating:
5.0

Customer did not leave a comment.

Charles M. 
Rating:
5.0

Customer did not leave a comment.

KENDALL M. 
Rating:
4.0

Customer did not leave a comment.

FRANCESCO R. 
Rating:
5.0

Customer did not leave a comment.

DOROTHY H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

ollie g.  |  Overall Experience 
Rating:
5.0

The owner/manager is always excellent in customer service, provide helpful information about the equipment and he never attempts to upsale products. He even recommended that I open a location in a nearby area which would compete against his business. This was done to better serve the area. Great equipment and reasonable price. Jeffery Artis

Jeffery A. 
Rating:
4.0

Maintenance of the Trucks for long distance Trips more often. I have the worst 800 mile Trip ever , With hart stress every mile I have driven , Stirring was shacking too hard and out of alignment.

Talat H. 
Rating:
5.0

Customer did not leave a comment.

Joseph G. 
Rating:
3.0

Was not able to get the truck I wanted at the time I need to get it and had to get a smaller truck in order to stay on schedule

James H. 
Rating:
5.0

I just love Uhaul , but mostly I love the employees!! Mike the manager and April ! They are very polite and helpful!

Sue C. 
Rating:
3.0

I called to inform them I was going to be late because the moving help people were two hours late. I was assured I would be fine but was charged the late day. Little irritated.

CORY A. 
Rating:
5.0

Fantastic service

Richard B. 
Rating:
5.0

Customer did not leave a comment.

homer G. 
Rating:
5.0

Michael and his staff are always professional, helpful and just plain great people. I have used them for over 20 years.

Richard B.  |  First Impressions 
Rating:
5.0

Very kind and curtious

Clinton G. 
Rating:
5.0

Customer did not leave a comment.

Corey R. 
Rating:
5.0

A service well provided Thank you UHaul.

Freddie E.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary A. 
Rating:
5.0

Customer did not leave a comment.

Tommy E. 
Rating:
5.0

The truck was well kept. The gas per mile was horrible. I've never use an automobile that used so much fuel.

Jessie H. 
Rating:
5.0

The gentleman who helped me was awesome. As a retail manager I recognize great customer service skills. I will definitely use this location for my future moves.

Joanne M. 
Rating:
5.0

Customer did not leave a comment.

Felica W. 
Rating:
5.0

Customer did not leave a comment.

Casey D. 
Rating:
3.0

I had to drive a extra 60 miles just to get a truck to rent it even though I rented it in advance. Wish it wasn't like that. Z

Kelvin S. 
Rating:
3.0

Customer did not leave a comment.

victoria E. 
Rating:
5.0

Only wish non corporate stores were half as professional

Neal C. 
Rating:
5.0

Customer did not leave a comment.

KEVIN L. 
Rating:
3.0

I didn't receive where to drop off They couldn't tell me where because it was just a number of stor I never asked for a dolly And was charged for dropping wrong location I even left with more gas than it had Rediculous

SUZZUANNE H. 
Rating:
5.0

The agent, Michael was very friendly and helpful!

David H. 
Rating:
5.0

The Truck would ran fine to my Home and we Loaded the First Load and Headed out to Unload. The Truck begin to slow down going up Hills and would not go over 20 miles a Hour. I tried to call the local # and They did not Pick-up and U-Haul picked up and referred me to Roadside and I was on Hold for 30 minutes and they Never picked up with a Loaded Truck. I loaded my Next Load and Called Uhaul again and this time the Local # picked up told them I would be back when the Truck arrived at 20 miles a Hour! I have used U Haul and Driven across Country to California by Myself, Driven to Milwaukee and Never had a Problem with a Truck I rent one for 4 hours Local and it will not run😡😩It was a Waste of My Day and $80 I was not offered any Discount or Another Truck to Complete the Job that did not get Done! Very Disappointed ☹️

Catherine M. 
Rating:
5.0

Da Staff Is So Friendly And They Really Know There Job! Thanks!

Arthur W. 
Rating:
5.0

Customer did not leave a comment.

Bianca B. 
Rating:
5.0

Excellent job by Michael and his staff in Meridian. Only person we go for our truck needs

Tony S. 
Rating:
5.0

Customer did not leave a comment.

Althea P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CLEVELAND J. 
Rating:
5.0

Customer did not leave a comment.

Juliet P. 
Rating:
5.0

Customer did not leave a comment.

ERIC LELAND R. 
Rating:
4.0

Replace windshield wipers.more often. Staff was good. Improve the telephone service. Wait time too long.at U Haul main number.

George T. 
Rating:
5.0

Michael, the store manager, was absolutely outstanding. Customer service is amazing.

Jeremy C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

N/A—I always get great customer service at this location!

BRADLEY D. 
Rating:
3.0

Customer did not leave a comment.

JEFFERY C. 
Rating:
4.0

Customer did not leave a comment.

Adryll M. 
Rating:
5.0

The employees were excellent. Very helpful. No issues or complaints.

Drew S. 
Rating:
5.0

Customer did not leave a comment.

Makoa N. 
Rating:
3.0

rented dolly. Not available so I had to purchase one. No walk around inspection before taking truck. two hours down road realized hood was not secured.

David K. 
Rating:
5.0

Customer did not leave a comment.

Anthony A. 
Rating:
5.0

Customer did not leave a comment.

travis B. 
Rating:
5.0

Customer did not leave a comment.

JUDITH P. 
Rating:
5.0

Service was great overall; thanks!

Betty B. 
Rating:
5.0

Customer did not leave a comment.

Jimmie L. 
Rating:
1.0

I tried to be proactive and do everything online. I reserved an auto transport and truck through this location and ended up having the auto transport location changed TWICE (once while on the way to pick it up. This took up considerable and valuable limited time I had taken off to make this move because I had to run around the area and get the transport and somewhere else to get the truck which backtracked me by about 50 miles round trip. On top of that, UHaul took it upon themselves to change my original pick up time for the truck and then called when I wasn't there because I was trying to get the auto transport first because THAT particular office was closing before the other. The website was very confusing and several things I entered (price, mileage, etc) did not match what the contract said in the end.

Kim P. 
Rating:
4.0

The staff was very friendly and helpful.

Christina H. 
Rating:
5.0

Customer did not leave a comment.

Delvin J. 
Rating:
5.0

The Owner and his employees were very knowledgeable and address all my issues. One major concern was the fact my vehicle was hooked on the incorrect equipment , nor was my vehicle in the appropriate gear, and I was not informed. Therefore causing my transmission to go out. Needless to say the were very helpful. Thank you, Katrina Trussell

Katrina T.  |  First Impressions 
Rating:
4.0

professional and helpful

Dylan W. 
Rating:
5.0

Customer did not leave a comment.

Brian A. 
Rating:
5.0

Customer did not leave a comment.

Paul L. 
Rating:
5.0

Customer did not leave a comment.

MILO T. 
Rating:
3.0

Clean Inside trucks better!

Eddie B. 
Rating:
5.0

Nothing- great experience!

VIRGINIA T. 
Rating:
4.0

Customer did not leave a comment.

Henry R. 
Rating:
5.0

Customer did not leave a comment.

Breanna H. 
Rating:
1.0

My husband and I use uhaul several times a year for our business. We have been over charged several times and the last 3 reservations we had got canceled due to scheduling when we booked days in advance. And were called the day of to tell us we could not have the truck for the amount of time we had scheduled. It was not the locations fault more of a website availability issue.

WILLIE C. 
Rating:
5.0

This was a great experience, the customer service was outstanding.

Larry R. 
Rating:
5.0

Outstanding management great staff. It's the only place we use for our rental trucks

Tony S. 
Rating:
5.0

Wonderful experience

Preston B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joshua C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CONNIE H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRENDA b.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARCELINO G.  |  First Impressions 
Rating:
5.0

Made my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo Plain but clean.my truck replaced my gas so where the extra $40 go

Rhonda T.  |  First Impressions 
No reviews have been submitted for this location.

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