Larger storage units
lonnie S.Customer Reviews for U-Haul Storage of Meridian
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The two gentlemen who helped to finalize my rental return were both very well mannered and friendly. I would recommend this location.
Trilogy H.Service is always good
Tyrone N.The price was way too much.
Brian S.Not much - deal with Michael and all is always well!
SAMUEL G.My trailer fell off of my vehicle not even a mile up the road. I'm still very disappointed about this. I asked if it was on correctly and was told yes. My car has scratches from this incident and I'll be filing a claim but still very disappointing
TaneshA M.Nothing it was great
Nate W.Everyone was so nice and helpful. Thank you
Mary R.I plan to rent again. Thanks for everything!
Daniel E.I was very pleased with everything
betty F.Staff was friendly,nice and knowledgeable will recommend
Timeka B.The staff and Mr. Mike is outstanding !
carmen c. | Overall ExperienceThe associates that help me have great customer service. Meridian, Ms 10/30/23, 10/31/23
LAKESHIA K.The Meridian U-HAUL in my opinion is great. The management and workers are so very helpful and are there to help the customer in every way possible. I have had to use this facility several times in the past three years and found professional and caring people at each visit. Thank you, Meridian U-HAUL.
Deborah A. | Overall ExperienceThey will love to use a U-Haul there are very friendly
Alexis H.Superb
Larry H.Busy site. Courteous staff. Quick and efficient drop off.
Scott M.Very professional manager and his team. Love my new hitch.
tami Q.Bad shimmy in front end which went away after driving for a while. Misunderstanding about equipment required was not discovered until arrived @ the house meant wrestling appliances without a dolly. Agent didn't really seem to be paying attention to details.
Peter C.Quickly meet me a the trailer and asked me if everything was okay. Removed the trailer in just a few minutes and I was on my way.
Robbin H.The visor on the driver's side was broken kept falling into drivers line of vision.
Alman J.Michael was great. He's friendly and always have a smile
Beverli P.Improve customer service friendly employees would help
Mildred C.Service the equipment breaks go all the way to floor to stop but it was clean
cedric N.Great service
STEPHEN G.Staff was great fast, and friendly thanks 😊
dorothy M.Employees are helpful and accommodating, sure do love the new Fords.
Garry E.Nothing
Demayah W.Keep Michael B. ahead of your facility and you guys will remain the greatest! Calvin very professional as well.
Kamyah J.Very friendly staff
ema J.Don't know of anything. Very good service.
ray H.So far so good
Arianna M.As always, a quick, hassle-free transaction at this location.
Joseph D.I had to go out my route to get truck not nearly enough miles
Sammy S.Good job 👏
Reginald s. | Overall ExperienceIt was a great overall experience
Greg S.Nothing, everyone I interacted with were really excellent
Virginia B.This U-Haul business is an outstanding operation with the utmost professionalism that anyone could ask for while at the same time always putting the customer's needs first!!! The only reason I moved out was due to be hospitalized for 25 days and then needed to retire from the antique business and sell everything I had in my storage unit. Mr. Mike and his staff have been extremely helpful over the years that I have been with U-Haul. I highly recommend Mr. Mike and this U-Haul Center!!!
Richard B. | Overall ExperienceGreat customer service the whole team was great. I really appreciate the effort my rep gave . He definitely gave a five star experience
Shaun B.The original pickup location had no knowledge of the rental. I had to drive an additional 45 miles one way. So I wasted precious time getting what I scheduled a week in advance
Michael G.The young man that took care of me was super nice and effecient!!!compared to customer service I have received at other businesses. He deserve a pay rise a n d you could do well to hire ten more like him
Joseph G.Micheal was excellent and got me taken care, amazing customer service and extremely knowledgeable! Thanks again Micheal and well done to the staff at the Meridian, MS Frontage Road location I will recommend you guys to everyone!
TONY R.Everything was great and the staff were great as well!
Todd V.Service was awesome and the staff was great I loved the costumer service you guys provided. I will used Uhaul meridian again in the future. Thanks, Tony J.
Tony J.My unit did not get swept out before I moved in. Otherwise 5 stars. Great staff. Excellent facility.
JAMES W. | Overall ExperienceStaff was exceptional and very professional
Vanessa A.A1 service !!! Give them guys a raise !!!
guy M.No tail lights on car hauler
chuck M.I have no suggestions, but I would like to commend the employees for their polite service and professional work.
Johnny C.Excellent service from Mr. Bennett. Knowledge, friendly, and professional.
chris P.No improvements needed. Keep up the good work.
James W.Nice location with friendly and prompt personnel.
RAY ALLEN W.U-Haul is a great storage facility. The staff is helpful, friendly and very knowledgeable. I would recommend U-Haul to my friends.
minnie m. | Overall ExperienceExcellent customer service and very friendly and helpful.
MICHAEL T. | First ImpressionsPricey
William M. | Overall ExperienceThe 2 men (1 skinny darkskin man & 1 heavy set light skin man) were very nice and helpful. Made the process super fast and easy. Made me feel taken care of!
Mckenzie R. | First ImpressionsSalesman very professional and courteous
debra w. | First ImpressionsSome new employees just learning. Everyone really did the best they could and owner was right there to help them. I am pleased.
JAMES W. | First ImpressionsReally helpful and understanding
Tony L. | First ImpressionsU-Haul of Meridian has always been a blessing to me never lost anything nor anything was damaged. Always able to access it any time. Great people.
Freddie E. | Overall ExperienceMike and his staff were very helpful, courtesy and professional.
Gerald J. | Overall ExperienceOverall a great place for storage. Convenient access. Only issue was a little mice feces after a year of being stored there.
Caleb B. | Overall ExperienceRental rate was entirely too high.
gerald J. | Overall ExperienceWe had our stuff in storage for approx. 3 weeks. Upon pick up, we discovered mice poop was all over the unit including our belongings. I notified the manager but nothing was done. Upon unpacking our belongings we found mouse poop on most of our stuff. I have to wash all our clothing, linen, and kitchenware articles. Food items had to be disposed of. I called U-Haul and filed a formal complaint.
Dawn h. | Overall ExperienceBest costumer service ever. Great job. Easy to work with.
Michael F. | Overall ExperienceI live in Charleston SC and storage was in Meridian MS. U-Haul took good care of my personal item. They assured me more than I thought was possible. Also rent a truck to transport my furniture that was road ready. Very clean. It was a pleasure using U-Haul facility in Meridian. 👍🏼👍🏼
jim b. | Overall ExperienceMicheal and crew are good peoples to work with understand and very helpful. You can’t find a better Uhaul for the caring and friendliness. Thanks to all at Uhaul of Meridian. Nothing ever came up missing or damaged. What a pleasant experience. God Bless Uhaul Freddie Evans
Freddie E. | Overall ExperienceMike does a great job with his leadership. Honestly, he is the best employee (Manager/Owner) at the site. The only issue I had with my entire service throughout my rental time was at the end. I reserved well in advance a 20’ uhaul truck to get back to Nebraska. I was given a TWENTY SIX FEET truck. I am traumatized. It was a horrible experience. As a female, driving alone over 800 miles this was a horrifying experience. Backing up, parking, etc. I RESERVED a 20’ truck but was “upgraded” to one of the biggest trucks on the lot. The worst drive I’ve ever had. I wish I could’ve gotten my money back. Other than this, I loved uhaul of Meridian on Frontage Rd.
Natasha M. | Overall ExperienceGreat staff.. very friendly I flew in from Texas to meridian uhaul and the staff and manager went way above standards
Miles J. | First ImpressionsU-Haul is always convenient when you need storage space.
daniel b. | First ImpressionsI am always go deall with uhaul, I did it for a while at my business
Charles T. | Overall ExperienceFacility has rats or mice ate a big hole in one of my mattresses and eight flowers and everything else of my stuff
CYNTHIA G. | Overall ExperienceMr. Mike and his staff were very knowledgeable of their craft. The front end staff was approachable and courteous. Mr. Presswood made sure the unit was maintained and offered to assist with loading the truck.
Katrina T. | Overall ExperienceMicheal is a very people and helpful type person and that gives UHaul that friendly type feeling making you feel as if they care about you as a valued customer.
Freddie E. | First ImpressionsThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs. The facilty is very well maintained, lighted and secure.
Richard B. | Overall ExperienceThese folks are extremely professional and customer friendly!!! They go the extra mile to make everything as easy as possible. I highly recommend using them for any rental and/or storage needs.
Richard B. | First ImpressionsGreat service and very friendly
Joel W. | First ImpressionsYour staff made the process an excellent experience. Thank you.
Tonya F. | Overall ExperienceMichael and his staff are always professional, helpful and just plain great people. I have used them for over 20 years.
Richard B. | First ImpressionsA service well provided Thank you UHaul.
Freddie E. | Overall ExperienceMichael, the store manager, was absolutely outstanding. Customer service is amazing.
Jeremy C. | First ImpressionsThe Owner and his employees were very knowledgeable and address all my issues. One major concern was the fact my vehicle was hooked on the incorrect equipment , nor was my vehicle in the appropriate gear, and I was not informed. Therefore causing my transmission to go out. Needless to say the were very helpful. Thank you, Katrina Trussell
Katrina T. | First ImpressionsWonderful experience
Preston B. | First ImpressionsMy furniture was in the storage 6/2-6/7 the rats started eating on a area rug which was leaning against the wall, and I had a love seat ( small couch) it was on top of the big couch they had started eating on the back of it everything else was good and that's the only reason I wouldn't recommend it to no one else
Kenneth S. | Overall ExperienceI was very satisfied with my service.
Mia G. | Overall ExperienceMichael was super in working with him and communicating! Very professional!
Carl D. | Overall ExperienceThe staff is top notch!
CARL D. | Overall ExperienceMade my moving too easy as moving is headache enough then then month storage help a great deal because one less thing to worry about only issue was charged $40 more than more then my quote and $40 more than my contract dont know what this was for and nobody can exo Plain but clean.my truck replaced my gas so where the extra $40 go
Rhonda T. | First ImpressionsI always go to U-haul, whether it's storage, usage of the trucks or trailer hitch. I Strongly Recommend U-haul to Everyone Thumbs Up
tina g. | Overall ExperienceIf I ever need to use a moving truck, U-haul in Meridian, MS will be the company I use. Great service and great people.
Kenneth w. | Overall ExperienceAwesome services
suarez d. | Overall ExperienceStaff went above and beyond to make this experience easy and efficient.
Nancy G. | Overall ExperienceMike and his staff have great customer service. Anytime I need them they were able to assist me with my needs.
Monica M. | Overall ExperienceMichael Campbell is such an asset to UHaul. He can be so very busy but will still make you feel like you are the most important customer. He’s patient, very professional and knowledgeable. He will assist you from start to finish with whatever UHaul service you are seeking. He has made me a forever UHaul customer and I have in return encouraged family and friends to switch to UHaul and they too are forevers!! Micheal Campbell, thank you for such a pleasant UHaul experience!
Kita F. | Overall ExperienceVery helpful personnel
Virginia S. | Overall ExperienceGreat
Keyundria M. | First ImpressionsWas friendly and courteous. Answered all my questions
Rodney S. | First ImpressionsSuper friendly staff
Joseph R. | First ImpressionsEmployees were nice and handled a mistake on their end quickly at the pick up location. Employees were outstanding at drop off location.
LATASHIA B. | First ImpressionsGreat customer service! A special thank you to Mike who was always there for us and his outstanding work ethic! Would rent again in a heartbeat!
stephen s. | Overall ExperienceFairly clean , definitely a couple spiders and bugs in the unit. Overall staff was helpful and easy to work with !
Jude A. | Overall ExperienceThe office personal are very friendly and helpful
glenn r. | Overall ExperienceExcellent service time after time as I use them quite a bit.
Richard B. | Overall ExperienceThey really did take care of me through an already hard move they just made it easier on me. Thanks!
Alexandria H. | First ImpressionsGreat friendly staff. The storage unit was free from the elements of the weather. My stuff was well protected. Thanks!!
rebecca w. | Overall ExperienceGreat and friendly service in a timely manner.
rebecca w. | First ImpressionsThank You
tina g. | Overall ExperienceThe over experience was great
shawanda p. | Overall ExperienceWe greatly appreciated the friendly, professional service. I highly recommend U Haul of Meridian.
William M. | Overall Experience