For past 7 years My climate controlled unit has always been regulated and dry. My furniture did not warp, nor split!! Staff has always been friendly and helpful , answering all concerns when I had moved across country keeping my items safe during Hurricane Harvey!
SUSAN b. | Overall ExperienceCustomer Reviews for U-Haul Storage of League City
Testimonials From Recent Customers
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Man don't ever change brotha! The gentleman who assisted me I felt like I was getting help from 5 different people, very versatile and extremely efficient
SYLVESTER K.¡Gracias!
Bret A. | Overall ExperienceJust a 1-2-3 process
LEONARDO S.Enjoyed my storage stay there. Just wish they had the equipment I needed when I moved. Had to rent from another location and drive to storage to get my things out.
Laura T. | Overall ExperienceN/C
DORION D.Helpful, friendly. Gave me a sweet u-haul truck bank. U-Haul got me through college as my employer. Will be placing the bank in my office as a reminder of where I began.
JESSE R.Don was very professional and helpful.
MARC S.The staff was expecting me and had everything ready for pick up. They even hitched the trailer for me and ensured everything was secured and in working order.
MICHAEL S.The staff there is remarkably friendly and helpful. Facilities are clean and well maintained.
Misti N. | First ImpressionsGreat place. Will use this location again.
Ericka N.Recommend fixing the pot holes - especially at the gate on Landing Blvd.
george B. | Overall ExperienceHelpful staff and wonderful customer care. Relocations are better with Brian and Leo who helped me with everything from storage, packing and moving to new location during the COVID-19 pandemic! Truly appreciate your care during this difficult year. Thankful
Gwen F. | Overall ExperienceIt was a great help when we needed it, and very close to our home . The man at the front desk is great . Very helpful and very friendly. Gracias
Glenda H. | Overall ExperienceA great place to do business.
LARRY H. | First ImpressionsAlways great service.
Warner S. | First ImpressionsThis is hands down the BEST U-Haul location we have ever had the pleasure of dealing with. The location is clean and organized. The staff is professional and very accommodating. The equipment was flawless. Very very well done by these guys. Kudos to this location and the folks that own and operate it!
ANDRE L.Friendly and helpful staff
clifton R.Brian & his Staff are very Professional...
DALE D. | First ImpressionsThis location worked with traffic patiently, close to closing time, waiting an hour to even talk to someone, to get the mistakes made by the origin location and the UHaul customer service corrected. He made sure our account was correct and that our trailer was in good condition, unlike the first location that allowed our trailer to leave the lot with bald tires for a 1300 miles trip! This location did a great job helping us. Moreover, he cared that things were correct and safe.
Edward P.Thankfully he caught that I ordered an appliance dolly but the truck I rented didn't have a ramp. They secured me a truck with a ramp and I was all set. ¡Gracias!
Nicholas D.I don't have any ideas for improvement, but I wanted to say this was a really nice experience. The owner checked me in and got me safely into the van. It was a brand new van, so it was very comfortable. It took less than 5 minutes to return it.
Jennifer H.Very friendly staff
paige p. | Overall ExperienceLeo is awesome! Very friendly and helpful
ALEXANDER M.Uhaul provided us with a clean, fairly new truck and we enjoyed a relatively stress-free possession relocation. I would recommend them for sure!
MICHAEL H.Leo was awesome today! Really appreciate how easy he made pick up/ drop off!
CARMEN I.The guy in the front was awesome and very helpful but it was a couple throughout the yard that was very unpleasant. But will definitely be back it was nice and easy to get in and out with the 30' camper.
paul a. | Overall ExperienceOverall you're system is ok . Just need to add a little bit more detail about your equipment. I wanted a 6x12 cargo trailer with a ramp and spent a lot of wasted time and energy finding one. I ended up getting a car hauler trailer because the ramp on the cargo trailer isn't a full 6 foot wide. This caused me to repack materials in truck and I was late for an appointment. Very disappointing.
MICHAEL B.The dolly and bag of blankets were in the way of us moving very wide items into and out if the truck. I wish I could have relocated them to a more convenient location.
LAWRENCE M.Very helpful with everything
MARK Y.The staff is awesome! This is my second time coming here!
theresa w. | Overall ExperienceNo issues or concerns, the associate who helped me out (both with rental and checking in) was great! I will be back to this location for future van rental needs.
MICHAEL W.The men worker were helpful and polite!
VIRGIL M.Brian and his staff were always very helpful and friendly. They were quick to accommodate when I needed additional space and gracious when I went back down to just one unit. I always felt safe when I was there alone.
JACQUELINE F. | Overall ExperienceVery friendly
DIANNA L.Your system is broken you lost one of our bin the shipment was late. We could never get s straight answer. You scheduled a time and day and just did not show up. Several times in this. You equipment or truck was always in the shop broken. It was the worst experience. I would not recommend this company for moving to anyone. We would call in and be told a time for pick up and then check and the time was different. Then told we were not scheduled at all. Too much more to mention. The services were graded at The lowest can be. Unreliable unresponsive and can't believe anything told.
Sherri F.Everything was perfect.
William O.Leo was great, was professional and helpful during the entire process!
ALEXANDER M.Thank you for your professional assistance and patience during this exhaustive move! U-HAUL personnel know their business at this location! I'm sincerely thankful for their loyalty to customers. Gwen Fugman
GWENDOLYN F.Extraordinario servicio al cliente
WILLIAM D.Haven’t moved in yet so don’t want to misjudge
paul a. | First ImpressionsYou were much higher than other competitors but the attendant at desk is the reason why I went with U-Haul. Leo was Helpful, Courteous and a Professional. That's the only reason I went with U-Haul. Leo was above Excellent.
dennis b. | First ImpressionsBrian and Leo were AWESOME! Always pleasant and polite! They'll have my business as long as I'm around.
KATTRENA S.Great and professional service!
LESTER G.N/C
KERMIT M.We enjoyed the experience with this location. He was very helpful, kind & overall great.
KIMBERLY R.very friendly and helpful staff
Ed T.Only issue was it was difficult to reach anyone onsite by phone.
ROLAND G. | Overall ExperienceThe young man managing the desk on pick up day was exceptional. Not just to me but they way he handled telephone inquiries really impressed me. Good ambassador for company.
ROBERT L.Everyone we have talked to at location has been extremely nice and helpful.
Stacia F. | First ImpressionsFrank was a huge help in getting me situated with a storage unit and getting the truck and trailer taken in!
MARCUS V. | First ImpressionsEasy and convenient access to our stored travel trailer.
JOHN S. | Overall ExperienceStaff was very helpful and amazing customer service!
Heather S. | Online Move InThe overhead structural steel for the outdoor covered parking was very rusty and caused a significant amount of rust flakes to fall from the roof onto peoples stored items. If not caught quickly this will cause rust stains on peoples belongings, especially boats. The wash down stations available onsite do not work so it is a big inconvenience to try and store a boat here without somewhere to easily flush the motor or do a quick rinse. Other than that everything was as advertised.
Kyle C. | Overall ExperienceGreat customer service.!!
JUAN H. | First ImpressionsBrand NEW uhaul van with only 1880 miles on it when I rented it. Best I have ever gotten!!
Jon S.quick and painless return
RONALD G.The employees at this location were so helpful and courteous! Had a little trouble when trying to check the truck in for drop off so I called Bryan at the location I picked the truck up at and he was so nice and understanding! He didn't act upset that I had to keep calling him for help! Such a gentleman! Thank you Bryan!
PAMELA B.Great team !!!!!! Third time renting there!
Preston D. | First ImpressionsExcellent service.
susan S.Simple, clean, easy, All Good.
JOSEPH A. | Overall ExperienceI have rented trucks from this location before and this time I decided to use the online check in process which went pretty smoothly. The problem I encountered was that the engine light and the oil light came on about 40 miles into a 2 day move. My husband is a mechanic, thankfully, and was able to determine nothing to be wrong. Upon returning the truck there was a question about the truck in the return process, but no where to document "what was wrong" with the truck so that the next customer gets a flawless experience. No bad feelings, I just wanted to save someone's time.
Pete M.did great.
RONALD S.The people at this facility are awesome. They were so nice and helpful! I highly recommend this Uhaul store/facility!
CHRISTAN H. | Overall ExperienceGreat guys and service
PATRICK S.This is a very well run facility. The staff is very helpful and friendly. Pride in this business is evident!
Melissa H. | Overall ExperienceLeo was super helpful.
Carrying hope houston G. | First ImpressionsEveryone very nice and helpful.
latonya k. | Overall Experienceperfect business with that hometown feel.
LEONARDO S.You totally suck because you keep sending me contracts and crap that is not mine. Get your shit together and stop bothering me
Julie L.Dan and Brian was great! The equipment was very clean.
CHRISTOPHER R.Great staff. I would not think twice about using this facility if I ever need a storage site again.
FRANK G. | Overall ExperienceBest U-Haul location I've ever used! Great staff, great equipment!
NATHANAEL S.The service was very accommodating to my need. Gracias.
ARLENE B.I've used this location several times over the last 20 years & it has held up to the times. Brian Thorpe runs a class operation. You may be able to find something a lil cheaper, but it won't have Mr. Brian and the great customer service.
Wanya S. | Overall ExperienceGreat service, very responsive.
Hannah C. | Overall ExperienceMoving to Brenham. Been a pleasure to do business with Brian and Leo!
Larry F. | Overall ExperienceThe employees were all very wonderful. The phone agents were a delightful surprise and so was the facility personnel. Finally, the rented equipment performed so well that I was very happy with our entire experience. We were making a big move across Texas so we were stressed but you all made it a great experience, Uhaul! Thank you very much!
Seth M. | First ImpressionsI was happy n they work with you. Excellent 👌
ALMA P. | Overall ExperienceThe staff was always friendly and helpful both on the phone and in person.
STEVE D. | Overall ExperienceThe staff is all great to work with. Facilities are always in top shape and clean.
BILLY JAY E. | Overall ExperienceBrian was Awesome! He helped me even though I booked online. I had trouble logging on but Brian helped me and registered me in the office. This was the best service I have ever had even though I only had the uhaul for an hour lol! Brian is really good at his job. I never met him until that day. Great customer service. Trucks are clean and even smell clean. Five stars for great customer service and a great location.
MARIA L.The best husband and wife team. They definitely work with you through difficult times. Mr Brian and his wife. They are the perfect model that should be followed.
Altini Y. | Overall ExperienceBrian Thorp the center manager performed his duties with a sense of urgency, he was pleasant and communicated well. I was very impressed with his demeanor and will use this facility for future needs.
GERALD P.Brian was very courteous and customer focused. It was a pleasure doing business with him.
Randy J. | First Impressionsi always have great service whether in person or over the phone. Thanks to Leo for all his help!! Keep it up. And thanks always to Brian for being a dedicated owner-operator over all these years. Regards, Anthony
BOOKKEEPING UNLIMITED B. | First ImpressionsVery convenient and well maintained facility.
Nata C. | Online Move InVery recommended!!! So easy to set up initially & get started. Always easy access with remote entry. Automatic debit from bank was easy and efficient. Very clean around grounds with Excellent friendly Service & professional staff. THANK YOU UHAUL 518 West Main League City!!!
caroline s. | Overall ExperienceGreat storage location! Highly recommend.
Krystoff H. | Overall ExperienceAs usual, our closing date was extended. Uhaul employees were understanding and helpful. Feb. 15h. We will close on 2 homes. The move was made easier.
Connie P.the old school personality great customers talk to customers and joke with customers was such a pleasant experience..
LEO S. | First ImpressionsBest U Haul store in the area Keep it up!
Allan R.Service with a smile. In and out in less then 15 minutes.
Eloy B.Consider some type of add on ramp to the 10ft trucks
EDWARD M.Best U-haul EVAAAAAA
MORGAN D.Great customer service. Clean space. The team was very helpful.
Sidney D. | Online Move InWHY THE HELL AREN'T THESE EMPLOYEES WEARING MASKS??? Owner and one employee BOTH ignoring basic pandemic safety guidelines. No interest in protecting customers, apparently. For the record, both the owner and his employee were very nice, very cordial. That's never been an issue. But they courtesy stops at protecting customers during a pandemic, apparently. Equipment was in working order, although steering components were badly worn, causing truck to drift both directions (with tremendous amounts of loose play in the steering wheel). This a very common experience in UHaul trucks for me...most I've ever rented are in dire need of suspension work, which is why I usually rent from a competitor (they were sold out). But really...we are experiencing an uptick in COVID-19 cases here in Houston. Why in the world would a business disregard the safety of its patrons so blatantly? I won't be back.
Barry W.The gentleman I worked with was absolutely amazing! He was very thorough and explained everything about the truck. He even checked to make sure I was getting the best rate for what I needed the truck for. Great customer service.
Scherry H.This storage facility is "Top notch" in my Military-minded rating. General Manager Brian Thorp has been super friendly, courteous, very helpful in so many ways. Brian gives you the feeling like your "family" and he will help you in every way possible. The staff there are always willing to help you with whatever your needs are. Boats, Campers, RV's, Tractor trailer rigs, any type or size of storage you need, they have it! This is a 5-star facility and I will continue to be a customer for years to come!
BARRY E. | First ImpressionsThe staff at U-Haul has always been very helpful and polite. They are great people to work with.
JAMES D. | Overall ExperiencePhenomenal staff and great facilities. I would definitely recommend
karla j. | Overall ExperienceBrian is awesome !!
Alan D. | First ImpressionsLeo was very efficient in helping us with our storage needs.
TRACY S. | First ImpressionsBrian was extremely helpful and easy to work with. We will definitely be utilizing this location for RV storage and any further storage needs.
Amanda L. | First ImpressionsGreat customer service!
Solomon L. | First ImpressionsBrian is great. Every business needs a Brian.
john b. | First ImpressionsGreat people! Friendly and Very Helpful!!!
JASON L. | First ImpressionsDaniel was very nice and engaging. Although we chatted up a storm (which I LOVE to do).. he still got me out in record time. As a matter of fact, everyone who works there from the owner to the storage assistants, always give each customer a very welcoming and pleasant experience.
Wanya S. | First ImpressionsRented here many times nice people fair price
Herman M. | First ImpressionsEveryone had great customer service!
Fermin V. | First ImpressionsMary was excellent! Very pleasant & good advice when we asked for it. She was great to work with and we signed up to rent an RV storage spot
Joe F. | First ImpressionsThere was a misunderstanding on my account and U-Haul storage area handled it quickly and resolved everything to my complete satisfaction I'm very happy with my rate of $59.95 per month
TROY H. | First Impressions