Customer Reviews for U-Haul Storage of Hillsboro

8,749 comentarios

2380 NE Cornell Rd   Hillsboro, OR 97123
(By The Hillsboro Airport)

(503) 640-4666

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(503) 640-4666

2380 NE Cornell Rd
Hillsboro, OR 97123
(By The Hillsboro Airport)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

jerry D. 
Clasificación:
5.0

These guys were amazing, helpful and prompt. I had a slight issue with some charges and the locations personnel was helped resolve the issue before I left the site. These guys were friendly and professional. Gracias

Ken M. 
Clasificación:
5.0

You guys have really turned this place around since their major debacle last year and I'm glad to see it.

JEROME M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua W. 
Clasificación:
5.0

El cliente no dejó un comentario.

barbra A. 
Clasificación:
5.0

I always appreciate the help and friendly people at this location

phyllis H. 
Clasificación:
5.0

Customer service was AWSOME, very efficient, very helpful, and they were happy to serve you and answered all my questions!!

Tamara C. 
Clasificación:
5.0

El cliente no dejó un comentario.

monica J. 
Clasificación:
5.0

I rented an 12' x 6' closed trailer. Everything went smoothly getting on the road. No rain when we loaded but the mattress was quite wet when we unloaded. Evidence inside the trailer of prior caulking repair near where the wetness was. I thought the service and price were fair but the outcome was disappointing.

jack J. 
Clasificación:
5.0

Chloe was an excellent, friendly employee who checked us in quickly and explained everything very well for first time U-Haul renters!

Andrew L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim M. 
Clasificación:
5.0

Great support by the team

Ron M. 
Clasificación:
4.0

The check in line took 30 mins.

troy M. 
Clasificación:
4.0

When I arrived I informed them of the inoperable lights. They were shocked that I had been allowed to tow that trailer from Lodi, Ca to Hillsboro, OR. They assured me that they were not supposed to let faulty equipment off the lots...yet there I was.

Jose G. 
Clasificación:
1.0

Garbage service. The person on the phone hung up on me and ended up charging me for 2 days and an enormous unnecessary fuel fee

Madisyn M. 
Clasificación:
5.0

Nothing to improve, amazing visit

Steven K. 
Clasificación:
5.0

Great rental thank you

Paul N. 
Clasificación:
4.0

The cargo van needed an exterior wash and the interior smelled strongly of tobacco smoke

Brad R. 
Clasificación:
2.0

Muy costoso

jose P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nevaeh B. 
Clasificación:
5.0

Nothing, all the employees were great. The service was excellent. Not a long wait time. Return was smooth and efficient!

PATRICK MICHAEL C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Valerie O. 
Clasificación:
5.0

Very straight forward rental process. Very friendly dude at the counter who helped me. Definitely rent again at this location.

yung P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James D. 
Clasificación:
5.0

I have always used uhaul for my needs . I am very happy with the service. The only suggestion I have is to install a second driveway at the back of the storage areas for dropping off the trucks so we don't block other customers coming in Or out. Gracias

Barbara N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan C. 
Clasificación:
5.0

Nothing really.

Katie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorene K. 
Clasificación:
5.0

I Really had a great time dealing with James Cypert.I thought he was funny polite and respectful towards me.I however didn't like the way he called my emergency contact.He didn't state that he worked for uhaul just told my sister some confusing information as a joke,like your not the emergency contact ok bye…. and my sister is like what is going on.My sister was just confused about the situation.I think he is a great employee above all and very helpful just thought I'd let you know kinda what happened.emergency contacts should be only in case of emergency….. or tell the person I'm so and so with uhaul I have a customer trying to rent a truck is this a good number for emergency

William O. 
Clasificación:
4.0

El cliente no dejó un comentario.

NICHOLAS T. 
Clasificación:
5.0

Customer service was outstanding. Return process was simple.

Martin C. 
Clasificación:
5.0

U Haul customer service in Oregon and California is excellent all around. Every employee I interacted with in person and on the phone was helpful, professional and courteous.

Lewis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David C.  |  First Impressions 
Clasificación:
3.0

The app for after hours drop off sucks it just stops working at step 3 of five steps, it was a problem both times I rented a vehicle at two separate locations! I just had to say screw it and put the key in the drop box both times!

Sharon A. 
Clasificación:
3.0

Dear sirs: I was reviewing my bank account and noticed a pending charge of $99.00 ! My account was settled when I returned the moving truck !! I need you to remove this charge from account. Respectfully yours N. Garcia

NOEY G G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Siva Bhaskar Red T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason R. 
Clasificación:
5.0

Just keep up with the good service!

Martin M. 
Clasificación:
1.0

Tank was 1/4 full, I was charged for returning it less

Farielle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Venis T. 
Clasificación:
4.0

Things were quick and efficient. The vehicle had a lot of miles on it and showed its age. But all went well and the return was super easy.

Robert S. 
Clasificación:
5.0

No need for improvement. You guys are awesome and the whole process was easy and simple. Just how I like it. I give a thumbs up and a five star rating.

Michelle M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EYAD MOHAMMED H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mayuresh D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marjorie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anita B. 
Clasificación:
5.0

Have been renting equipment at this location for a couple of years. Very often I would drive across town just to rent from them. Customer service is just part of it. They have variety of equipment and almost everything in stock.

vlad L. 
Clasificación:
3.0

The staff were friendly and accommodating, but this was about where the good part of my experience ended. I got out in the rain to the truck to find the windshield covered in ice and had to come back in to get an ice scraper, while scraping the windshield an employee walked by and said he thought the ice would have been melted by the time I picked up the truck. I also rented an appliance dolly, the one given to me had a bent handle and the wheels did not roll well. I noticed a small roof leak in the cargo area but thought it was due to the snow and ice melting, as the rain continued the leak got worse to where the entire driver side left corner of the floor would pool up with water causing major issues for putting items in boxes into the truck, and reported this issue upon drop off, which was a major pain that took over 30 mins with the app to accomplish, and have yet to have anybody contact me regarding this issue. I need to make another move soon and am more likely to look into other options since uhaul does not seem to care about feedback left by their customers.

Matt W. 
Clasificación:
5.0

El cliente no dejó un comentario.

michal C. 
Clasificación:
2.0

Watch the charges....they will slide in cleaning fees after they tell you everything looks great. Should have looked at the invoice closer. That's bad business!

James A. 
Clasificación:
5.0

El cliente no dejó un comentario.

susan B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mykhailo O. 
Clasificación:
5.0

Nothing. It was great and everyone was excellent. Chloe helped me but the gentlemen who worked at the front counter as well & the gentleman who received the truck back were also super helpful and kind.

Kaitlin M. 
Clasificación:
5.0

Trailers wrap around axle safety chains were broken and I had to use my own straps to supplement.

Jeremy E. 
Clasificación:
5.0

I spoke to a customer service representative two times on the phone, his was Shay. I felt he deserves some recognition for his customer service skills. He was very professional and extremely helpful 

darci B. 
Clasificación:
1.0

I had a very poor move out experience at this facility. First, I was notified 30 minutes prior to renting a truck at this facility that it would not be available. I had to drive 7 miles in the opposite direction to pick up the truck and then return to this facility to clean out my storage unit. This costed me time and money because of the extra mileage. Second, when I arrived at the facility, there were to trailers blocking access to my unit. When I asked an employee if he could help me move them, he refused at first. I explained that my truck would be blocking the alley and it would be very difficult to move large items out of the unit with those trailers in front. He then asked ME if I would be comfortable lifting and moving them. I told him I could attempt that if he was okay with the liability of me getting injured in the process. He finally agreed to walk out with a tool to move one trailer out of my way. Finally, and most importantly, we discovered our unit had been infested by rats. Some items shredded to pieces and feces and urine everywhere. We will have to have some pieces of furniture cleaned professionally due to health and safety concerns. We are planning a move to Colorado this summer and have decided that Uhaul is no longer a company we want to do business with due to repeating issues. I am hoping that you will take this review seriously and address the staff and cleanliness issues. Please know that your unit has costed us hundreds of dollars in damages.

Andrew D.  |  Overall Experience 
Clasificación:
5.0

Gracias

shelley T. 
Clasificación:
5.0

El cliente no dejó un comentario.

bob E. 
Clasificación:
5.0

I think if you'd give a short heads up how to return would be nice. Cuz I didn't know I can just part and leave  it's perfect other that's that I just had my first time experience with you folks

Yaroslav S. 
Clasificación:
5.0

The staff was very helpful and friendly.

Justin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kirra K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffery C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAUL M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

jay Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL T.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

Customer care was above expectations!. I recommend this specific location to any of need.

Chad P. 
Clasificación:
5.0

We love this location! There is a closer Uhaul, but we drive farther to use this site. The staff is very helpful and friendly. The Beaverton location is not!

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

NEIL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane O. 
Clasificación:
4.0

Y'all were great thanks for making the move a smooth transaction.

JOSHUA S. 
Clasificación:
5.0

It was very good. the two guys that helped me were very helpful and courteous thank you

Timothy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Quentin S. 
Clasificación:
5.0

Quick easy and very helpful even check the lights before i left

DARRELL C. 
Clasificación:
4.0

Although the employee's were friendly, communication wasn't the best. While picking up the Truck, when asking some questions, the employee appeared to not understand the relevance and would just stare at me. There's not enough space in this forum to explain in detail, what the employee concerns were. The biggest problem was with the Truck. The problems were not apparent until on the highway. First off, the steering wheel pulled to the right and required that I kept the wheel turned to about the "10 o'clock" position to keep it traveling straight. Second, the right headlight was extremely loose in it's mount, and pointed about 10 feet in front of the truck, and toward the fog line. Too late to turn back at that point. Upon inspection at the drop off U-Haul store, it was found that the headlight assembly was broken free from it's mount and appears to have occurred when the previously documented damage to the right front bumper & fender. Point being, it is very likely that the pulling of the steering wheel, and the damage to the light occurred when the previously documented damage occurred. Seems pretty negligent to send a vehicle out for service that is not in serviceable condition.

kennneth A. 
Clasificación:
5.0

El cliente no dejó un comentario.

robin G. 
Clasificación:
4.0

The pickup was a challenge. I had signed up for an 8:00 am pickup and when I arrived at the location to pickup(contactless) I was notified I would have to wait for the store to open as they did not offer contactless. The app should not have let me book it in the first place then. That was frustrating, the rest was great.

Mark M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nagabushan N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick P. 
Clasificación:
5.0

Very nice man I am thank you

Mawlood H. 
Clasificación:
4.0

My only complaint is that the interior windows were so smudged that it was hard to see in the dark

AISLINN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

SUSAN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
3.0

The trailer that I rented was not available at my scheduled pickup time. They gave me a larger sized trailer which made my gas mileage plummet. They confirmed two days before my rental that the smaller size I requested would be available, so it was frustrating that I had to get a larger trailer than I needed. Gas is so expensive right now.

Trevor F. 
Clasificación:
4.0

Truck cabin smells like an ashtray. Someone for sure was chain smoking in that thing. It Was really rough for my asthma, especially after the physical labor of loading and unloading.

Melody F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D. 
Clasificación:
5.0

Don't know, it went smoothly

douglas J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kelly S. 
Clasificación:
5.0

You're doing great 👍

MARIA D. 
Clasificación:
5.0

Please do something to fix the U-haul phone app!! It doesn't work properly on the iPhone 14. The Cornell Road Hillsboro, Oregon location is very nice. The staff were friendly and helpful.

Mitzi L. 
Clasificación:
1.0

Over charged for miles and had the truck back within 4 hours yet the employees said I didn't return until the next day even left a message asking me when I was going to be returning their truck. Will not rent from this location again

ASTRID N. 
Clasificación:
4.0

Checkin and return service was quick and efficient today. Nice new 9' GMC van with just under 6000 miles on the odometer. Just one thing - at the check in counter on the floor were two bags of moving blankets. Shouldn't that space be clear for the customer to stand?

Francis H. 
Clasificación:
2.0

Better professionalism. Conversation with each other instead of focusing on service. Banter about what was done on their weekend, plans for Christmas, activities with color guard and spending time with their brother got in the way of me getting the information I needed to operate the vehicle and took time away from what I intended to do that day.

Annalisa G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce W. 
Clasificación:
4.0

El cliente no dejó un comentario.

angie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Tara s.  |  First Impressions 
Clasificación:
5.0

The owner and man who helped me was very nice and accommodating. He even backed my trailer and truck up for me.

Andrea B.  |  First Impressions 
Clasificación:
3.0

Storage unit door is broken

RONALD D.  |  First Impressions 
Clasificación:
5.0

Shay was so helpful and went above and beyond for us. We will use again .

SPENCER G.  |  Overall Experience 
Clasificación:
5.0

I intended for my rental to be for a fewmonths but ended up being 9 years! L

JOELLEN J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B.  |  First Impressions 
Clasificación:
2.0

It was inconvenient to have trailers parked in front of my unit. Most of the time.

Angela a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W.  |  First Impressions 
Clasificación:
5.0

The location the access the size is just absolutely incredible makes such a difficult thing like moving easier.

Christina S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANNA H.  |  Overall Experience 
Clasificación:
5.0

Shay at the Hillsboro Uhaul was extremely helpful. Went above and beyond for us and made the move very easy. We will be using this facility again.

SPENCER G.  |  First Impressions 
Clasificación:
5.0

Clean and easy to get set up.

MARK M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Maria J.  |  First Impressions 
Clasificación:
4.0

The monthly fee is just too high

MICHAEL ALLEN Q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

savanah s.  |  First Impressions 
Clasificación:
3.0

We reserved a big truck for the same place as our unit, when we moved out, we had to drive 45 min away to pick up a truck, because at this facility they only had big trucks for in town, we needed one way. We did get $50 off. And was told I would get some money back when we moved out, then was told no Uhaul don't give money back, I would have waited for the end of the month, I feel I have been on time with auto pay, and now Uhaul gets money for me moving out... I don't think that is right

Lori P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

gerald p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERRIE M.  |  First Impressions 
Clasificación:
4.0

It is not right that funds are not returned to the customer if they empty the unit before the next payment is due. Had the unit for over 5 years and emptied 10 days before next payment was due and should have received back funds for unused days.

tina s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy W.  |  First Impressions 
Clasificación:
5.0

Staff was awesome, place was clean, and both renting a storage unit and returning our truck was painless.

THOMAS CHRISTOPH A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Homero C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl B.  |  Overall Experience 
Clasificación:
5.0

Great, Helpful staff! Will highly recommend it. Do not go anywhere else for this kind of service, before you check these guys! AMAZING!

Milan R.  |  Overall Experience 
Clasificación:
5.0

Did not answer #3 & 5 because they did not apply.. Okay, so forces to answer even if I did not use the service. Survey is badly flawed.

John C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

MATTHEW W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha K.  |  First Impressions 
Clasificación:
5.0

Nice friendly staff, professional and knowledgeable.

Milan R.  |  First Impressions 
Clasificación:
5.0

The manager Jenny at the Hillsboro location is above and beyond absolutely amazing! She always took the time to talk with me work with me and make sure that my experience was great I work for a very big customer service company and people like her are an asset to any business she is amazing and deserves kudos for it

NATALYA C.  |  Overall Experience 
Clasificación:
3.0

The only problem is that they waited two days to check in the uhaul. We left the uhaul with them the day we moved into storage.They charged 68 dollars. I believe this was an error on their part. Everything else was fine.

Christopher M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven P.  |  First Impressions 
Clasificación:
5.0

Jenni and her team give excellent customer service! Both my wife and I have been in there several times over last two months preparing for selling a house and an out of state move. We've bought moving supplies, rented a storage unit, rented trucks on different occasions and have used the UBOX service as well.They are a extremely busy location and often have a line of customers. They always greet each person and make sure to let you know they see you and will be with you shortly. Jenni is an asset to your company and manages her store and trains her employees well. Dan Wilcox

Daniel W.  |  Overall Experience 
Clasificación:
5.0

Always such a fantastical crew. Love going in here.

Sara R.  |  Overall Experience 
Clasificación:
5.0

Above and Beyond. Love the crew.

Sara R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

melissa M.  |  First Impressions 
Clasificación:
5.0

Fantastic job both in Texas where I started and Hillsboro Oregon where I landed. Big appreciation for it…moving is hard and having something be easy is huge.

JOSEPH P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle R.  |  Online Move In 
Clasificación:
2.0

Upon arrival I was told the storage unit I had reserved wasn't available. I was offered a size larger, however told I'd have to pay the difference. This was the third issue I had with U-Haul while moving this weekend. Eventually the staff ended up giving two months free instead of the 1 month free I received with my truck to help make up the difference. However, we waited over an hour while they were trying to figure out what was available. I ended up in a 10x10x6, which was more expensive and smaller than the 10x8x9 I had reserved. I wouldn't recommend U-Haul in the future.

tony j.  |  First Impressions 
Clasificación:
3.0

If I had to pay for the month then it would be a lower rating. Nobody answers the phones and the poor staff are always trying to run around to try to keep up with whatever is happening. Consider better pay / incentives to hopefully have better staff morale and better work ethic. I loathe anytime I have to use uhaul because the staff are never on the same page between days or locations. I don't understand why I couldn't finish my rental online or over the phone even though my unit was empty and I had taken the lock.

Max P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ISRAEL E.  |  First Impressions 
Clasificación:
4.0

When opened storage unit found to large puddles on my car hints also 3 different occasions 2 of which we were unable to get to storage unit due to returns parked 5 feet apart the opening was smaller than our vehicle and Sunday I had to guid driver through space that was when I left

Mmeighan H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Marshall P.  |  Overall Experience 
Clasificación:
1.0

Too expensive! Period.

ROSEANNE L.  |  Overall Experience 
Clasificación:
1.0

Still waiting for Uhaul support regarding a claim for having to transfer trucks by myself as well as reimbursement for hotel due to broken down truck.

Cheryl B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron C.  |  Overall Experience 
Clasificación:
4.0

It was a great facility and made a difference that the staff was so nice - even the "New kid " Casey. The place was just far to conJested with numerous other rental equipment- trucks, trailers, containers. We moved out in spite of planning to stay on a few more months. Too crazy- busy there even though great staff willing to move things around - too hot to stand and wait!

teresa k.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

douglas w.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Kauser P.  |  Overall Experience 
Clasificación:
4.0

Only thing stopping this facility from being better is a few extra employees on a shift. Maybe someone that only deals with customers at the desk.

Cameron C.  |  First Impressions 
Clasificación:
5.0

Great Job! Stephen and his team were excellent to work with. Simple, Smooth and Special-made it quick easy and I will recommend to everyone!

Robb M.  |  First Impressions 
Clasificación:
5.0

Very helpful staff, clean facility, easy transactions

Paul M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell V.  |  Overall Experience 
Clasificación:
2.0

The person at the desk did not tell me how to use the alarm system, so it set off. Then when I went back to the office to ask about it, she didn't seem to have any concern that one went off, which seems like the whole reason for the alarms. I also was not told during my reservation that I had an odd shaped unit, I did not find out until I arrived and was handed a map.

Elizabeth S.  |  First Impressions 
Clasificación:
5.0

Staff was helpful and friendly. The storage unit was easily accessible and clean

Adrienne S.  |  First Impressions 
Clasificación:
5.0

There wasn't a light in the 10×10 storage unit :(

Cynthia A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mitchell V.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Jean B.  |  Overall Experience 
Clasificación:
4.0

Even though I had problems with some things she was very patient and helpful. I am very impressed as to how I was treated. She explained to me why I was charged and was patient until it clicked into my head so thank you for all your help I look forward to seeing you in the coming days as I have a storage unit to work on.

Kathy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole S.  |  Overall Experience 
Clasificación:
5.0

Exceptional service/facilities Cheers Jeffrey Baxter Onegoodcarpenter.com

Jeffrey B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tiffany s.  |  Overall Experience 
Clasificación:
5.0

This is my first storage unit experience. My only real problem was at checkout. The only person working was out doing something with propane. There should be a number to call or a sign or something to contact whoever is working. I waited over 10 minutes, 4 other customers showed up behind me, one of them left. It took less than a minute for my checkout. If you created an easy checkout online or something that would be good.

ken b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

tiffany s.  |  First Impressions 
Clasificación:
5.0

Honestly? Staff is super nice and helpful!

Lissa A.  |  Overall Experience 
Clasificación:
5.0

Hands down this was the best storage unit place we have ever used. I will be returning when I need a uhaul or storage

Camille E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Camille E.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Kristal H.  |  Overall Experience 
Clasificación:
5.0

This storage facility is easily accessible and conveniently situated for quick loading and unloading. I Love the keyless security check in and check out. The Attendants where all pleasant to speak with, helpful and knowledgeable.

Patti N.  |  Overall Experience 
Clasificación:
5.0

This UHAUL storage facility is by far the best I've experienced in the Beaverton/Hillsboro area, and I've used 3 other facilities in the area. They are professional, knowledgeable and helpful in every way you can think of. Their supplies are always well stock and their prices are competitive if not better than the other stores that offer moving supplies...HD...I enjoyed doing business with them and would HIGHLY recommend this store to anyone! I'll even stand out front with the sandwich board or flags to tell everyone to come on in!!! Thanks everyone at U-Haul Storage of Hillsboro.

John D.  |  Overall Experience 
Clasificación:
5.0

The staff was amazing! Seriously, we genuinely appreciate how friendly and helpful the lady at the front was who helped us. Thank you!!!!

dale w.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandy H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rebecca A.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Tami K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

juli f.  |  Overall Experience 
Clasificación:
5.0

Great customer service at this location, always helpful. Would definitely recommend this facility

Arlene G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES D.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

Ashley D.  |  Overall Experience 
Clasificación:
5.0

Jacob from Uhaul located deveral 10x10 outside axcess units @ your location Jared - welcomed me and secured a unit Our standing support by everone Cheers Jeffrey Baxter Onegoodcarpenter.com

Jeffrey B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

CHRIS S.  |  Overall Experience 
Clasificación:
3.0

I chose average instead of excellent due to the wait time in line and on the phone.

Naomi R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray F.  |  First Impressions 
Clasificación:
5.0

Staff were very friendly and helpful

Jennifer H.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Bob S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory M.  |  First Impressions 
Clasificación:
5.0

We worked with Jared Ruffell, he was very friendly and helpful. Made the whole process so easy.

Arlene G.  |  First Impressions 
Clasificación:
5.0

I was in several times during the week and all staff were friendly and helpful. The GM was great to work with.

Brandon L.  |  First Impressions 
Clasificación:
5.0

Great service as always!!

JUSTIN A.  |  First Impressions 
Clasificación:
5.0

Honestly, nicest people EVER! They helped us through our move and storage unit. They helped us drive the uhaul truck to the storage unit. Amber was really nice. Everyone was awesome! THANK YOU GUYS!

Lissa A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lourdes O.  |  Overall Experience 
Clasificación:
5.0

The staff here is amazing! I made a move from another town and the staff made everything smooth, from truck rental to convenient storage options and accessibility The only reason for moving out is that I finally have room in my new place to keep everything here.

Robert R.  |  Overall Experience 
Clasificación:
4.0

Very friendly, Jarrod went out his way to help me out.

landon M.  |  First Impressions 
Clasificación:
5.0

no complaints

Sandra L.  |  Overall Experience 
Clasificación:
5.0

Great customer service! Thanks

Anita B.  |  First Impressions 
Clasificación:
4.0

Everything was great, very helpful with my concerns. Just a lil pricey was the negative.

Julio M.  |  Overall Experience 
Clasificación:
5.0

The staff was super helpful.

Elizabeth D.  |  Overall Experience 
Clasificación:
5.0

I had a storage unit for three years. Every staff member I was in contact with was very friendly and professional.

Julie H.  |  Overall Experience 
Clasificación:
5.0

The process went very smooth. The Storage unit was clean and ready for move-in. All personnel were helpful and went as quickly as they could to process paperwork and get us started. Very Pleased.

Robert R.  |  First Impressions 
Clasificación:
5.0

Very clean storage and great staff! I will definitely recommend UHaul!

Michelle B.  |  Overall Experience 
Clasificación:
4.0

Everything was great, except I was told that the storage closed at 9 and when I arrived with my movers to load the unit up ( at 730 ) they were locking up the big automatic door.

Brian H.  |  First Impressions 
Clasificación:
5.0

Stephen the manager is a rock star !!! Very professional and dedicated to great customer service. 

Robert F.  |  Overall Experience 
Clasificación:
5.0

Awesome Harrison, delightful pregnant girl & the excellen short haired young lady gave amazing & consistent cust service while being understaffed. Jared was not awesome at all, Harrison saved it all!

Melissa S.  |  Overall Experience 
Clasificación:
5.0

Great

Shijil M.  |  First Impressions