Customer Reviews for U-Haul Storage of Gulfport

5,019 comentarios

1132 Pass Rd   Gulfport, MS 39501
(Apx two miles east of Hwy 49)

(228) 864-6672

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(228) 864-6672

1132 Pass Rd
Gulfport, MS 39501
(Apx two miles east of Hwy 49)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Overall the staff was very friendly and helpful. I will be using this location again and I recommend it to everyone

david A. 
Clasificación:
5.0

El cliente no dejó un comentario.

alan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan N. 
Clasificación:
1.0

This place lied to me about returning the unit and what time to return the unit and that was unfair because they did not allow me time to make a correct decision in which it cost me money and the manager was very disrespectful Jonathan Barnnet l will not rent from Uhaul again

Spince W. 
Clasificación:
5.0

The only problem I had was that the trailer didn't have a jack to jack it up and unhook it from my truck.

Britt D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph W. 
Clasificación:
5.0

Kenny was an absolute life saver!!! My day derailed after having to wait 2.5 hours for roadside after the batter in my 15 ft truck died at the gas station 0.9 miles away from the uhaul facility. By the time roadside came and jumped me off, I was frazzled. I was offloading into two u-boxes on-site, which were parking in an area I was having trouble accessing. Kenny helped me maneuver my truck in a way that allowed my to access my u-boxes with my truck ramp that made it SO much easier to offload as a female working solo. Kenny also moved a utility trailer BY HAND to give me more space. I cannot say enough about Kenny! He literally went above and beyond and I am forever grateful. He deserves a raise and employee recognition!!!

Hope M. 
Clasificación:
1.0

I was charged for the gas after putting gas back in the tank. Which was odd.

Gerrit N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James F. 
Clasificación:
5.0

I just wanted to give Kudos to the staff!! Excellent customer service!! Which is very rare these days!! The store was clean and had everything imaginable for moving and hauling!!

debby B. 
Clasificación:
5.0

The staff was very kind and helpful.

Cathi G. 
Clasificación:
5.0

No everyone was nice and service was professional

Niana C. 
Clasificación:
5.0

❤️❤️❤️

Frances R. 
Clasificación:
4.0

Burnt out bulb in one clearance lamp and a short in a second clearance lamp. Floor was dirty . Could have been wiped out better. Staff was amazing at both sites; pick up and drop off

Wendy G. 
Clasificación:
1.0

I returned my trailer but I had car problems and the charged me more money and never said a word about it and it's bullshit

Jamison A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tina F. 
Clasificación:
5.0

El cliente no dejó un comentario.

clarence L. 
Clasificación:
3.0

El cliente no dejó un comentario.

David P. 
Clasificación:
5.0

Nada

Jessica B. 
Clasificación:
4.0

Travis provided excellent service.

Rob H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fred W. 
Clasificación:
4.0

Fairly fast pickup and fast drop off. Great people to work with.

Todd R. 
Clasificación:
5.0

The people are friendly and very efficient. They took care to return my equipment and give me a receipt right away.

Timothy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andy W. 
Clasificación:
5.0

I have 3 units but had to cancel this one. staff always eager to help but the hall was too narrow to fit the sofa. I would have moved stuff from my other units but it wouildnt have fit in those either. Its not a huge couch so I don't understand this. I know Cheyann tried very hard to make it work. Dana and her Assistant was very helpful getting things reversed. They made it quick and easy and I was grateful. online is very convenient but took two days having to re enter constantly over and over til finally went thru. if it does that because someone has it reserved, please just say "you can try later" but having to keep entering info over and over was frustrating. Eventhough I like U haul and prefer to have my storage here.

Kristin H.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

Very nice the best U-Haul fast and efficient very courteous and great employees. Thanks.

Janice C. 
Clasificación:
5.0

It was after hours but the business looked well maintained.

JerryD W. 
Clasificación:
5.0

Quick nice and easy

Ross T. 
Clasificación:
4.0

My overall experience was very good, however when i picked the truck i was told multiple times by the representative at the pick up location that i needed to refuel the truck with 27.6 gallons of fuel (3/4 fuel) when i returned the truck. I was only to put 26 gallons of fuel in the truck. I started the engine and discovered the the tank was full. the representatives at the drop off location were less than concerned that i had completely filled the truck up even though i only needed to returned it to 3/4 full. Please have someone contact concerning this matter.

Sam O. 
Clasificación:
3.0

Have a better overnight return policy because apparently I was charged a extra day because they couldn't locate the keys need a better Dropbox only the employees can get in

micheal M. 
Clasificación:
3.0

We took pictures but there was an empty beer can, a marijuana vape, and some sort of crack pipe in the U-Haul I was rented. If we had been pulled over there would have been no explanation I would have gone to jail first and had to pay a lot of money and positive I would have lost my job because uhaul didn't check their vehicle before they rented it to a new person. I let the store know but have not heard anything from Mrs Dana. Thank God I wasn't pulled over and nothing happened but if it had that would have fell fully on me because they carelessly rented out a U-Haul without checking it. It would have been an uphill battle if not impossible to prove to a police officer that those items were not mine. Thanks cherish Coleman phone number 9855036680

Cherish C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nigel M. 
Clasificación:
5.0

Nothing. Very helpful and informative

Brandi S. 
Clasificación:
5.0

This location is always very courteous and quick to help with anything you may need….

Richard D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sandra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffery W. 
Clasificación:
5.0

The truck needed to be serviced. It needed an alignment and the right window needed to be fix. This is the first time that I have struggled to keep the truck on the road. I have driven many uhauls, but that uhaul has problems.

Dejunava C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bradley B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert A. 
Clasificación:
1.0

El cliente no dejó un comentario.

ANDREW J. 
Clasificación:
5.0

Everything was great!!

Jolene J. 
Clasificación:
5.0

Worked to fix lighting issue that I didn't know about. Took a few minutes and we were on our way!

Richard D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel R. 
Clasificación:
5.0

Ninguno

Claude V. 
Clasificación:
1.0

Line way to long, holding unnecessary conversation with customers prolonging the wait time. Not one dolly available for customer usage, just poor service. Couldn't believe what I was told. Never will I rent from U-Haul again, I'll rather pay more at another company. Thanks but no thanks

Stephanie B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Laura B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edna H. 
Clasificación:
5.0

Easy to rent and return.

Grant B. 
Clasificación:
5.0

Employees here were friendly and helpful, and made picking up my rental easy and enjoyable.

Bruce M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodney S. 
Clasificación:
4.0

The truck was dirty on the inside and smelled horrible. We had to get bleach wipes and air freshener just to be able to drive it.

Kelly P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda C. 
Clasificación:
1.0

Customer service sucks, training was not good due to miscommunication and misinformation, never had an experience like this!

keyasha S. 
Clasificación:
1.0

We were charged for 2 rental days eventhough we returned the rental 2 hrs early. The truck was barely running. We paid way more than online price gave us. When we reserved a specific uhaul it said our reservation was guaranteed or we would receive 50 dollars, ut we was given a different uhaul than we reserved. Overall very poorservice. I do not recommend this place or any of the other locations to anybody. Uhaul is a joke. You have more stress from them than you do with moving.

Calvin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Audra S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR O. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL S. 
Clasificación:
5.0

Wonderful service from Ken renting the U-Haul trailer. Fast and efficient. Weather delayed us so i called and extended the rental one day with no problem Rashad took out return very effienct helpful and courteous. Very pleasant experience this u haul is the best. Thank you for great service 5 stars all around.

Janice C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eloise C. 
Clasificación:
1.0

I dropped off on the safe day that I picked it up before closing and received a late drop off fee of $21.40. They show I dropped in off on Sunday. It was dropped off on Saturday Afternoon, I have time date stamped photos and a witness. I want a refund.

Charles S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B.  |  First Impressions 
Clasificación:
1.0

Everything needs to be reworked at this location. We purchased a trailer hitch and install and it was the biggest debacle I've ever had to deal with. No respect for customers, and they almost made us lose our bumper cause they left out one bolt and didn't tighten a second. NEVER GO HERE FOR TRAILER HITCHES!!!

ELIZABETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven L. 
Clasificación:
3.0

No comment

Damara G. 
Clasificación:
5.0

There aren't any improves. Staff was professional, Prompt and ensured the best representation of the company as a hole.

Leonard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

bryant L. 
Clasificación:
3.0

Pay attention to the customers driving in. When someone is on a smoke break, out of sight, customers cannot see them and literally sit waiting indefinitely.

Juanita L. 
Clasificación:
4.0

El cliente no dejó un comentario.

LILLIE M.  |  Overall Experience 
Clasificación:
3.0

Lots of equipment. Staff seemed indifferent.

Kevin G. 
Clasificación:
5.0

Good job

tanera A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nathan M. 
Clasificación:
1.0

The storage unit available was on the second floor which was also split level making it a 2.5 level with stairs and a ramp only to load and unload items. No elevator available. The facility was not climate controlled and it was extremely sweltering hot while moving items in and out. I found a dead rat in my unit upon moving out. All of my belongings smelled like a dead rat in my car. I have to air out and clean my belongings before placing inside my home. There was a large cut out hole in the wall in the unit observed when moving in. I tried to cover it with a suitcase but I guess that didn't help. 2 rat traps were also in the unit. For future movers, an elevator and climate control or air conditioning would be beneficial. Thanks.

Natosha N.  |  Overall Experience 
Clasificación:
5.0

Pulling the auto transport was a smooth ride.

Anita H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda G. 
Clasificación:
4.0

Very pleased with this experience. Staff was very good, as was the equipment.

Michael L. 
Clasificación:
2.0

To answer the the phone when a customer calls regarding a rental. I called about 13 times about trying to extend my rental and nobody ever answered.

Kelcey C. 
Clasificación:
1.0

El cliente no dejó un comentario.

JAMES R. 
Clasificación:
5.0

Nothing. The people that work here are always cheerful, service oriented, and a pleasure to do business with.

GARY Y. 
Clasificación:
4.0

Need more employees at the front desk

Rosey M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
3.0

I was told it was a$100 cash deposit but ended up being a $60 deposit.my online price was only $150 but in store was over $200,I did but a ball, hitch plug adapter and a on set that was reasonably priced do that's an update but total price was $ 260.88 which was over $100 more than the online price which I was not ready to pay as I was on a tight budget to move across the country.

Michael M. 
Clasificación:
5.0

Staff was incredibly helpful and accommodating.

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tiffany P. 
Clasificación:
3.0

El cliente no dejó un comentario.

VIRGINIA N.  |  First Impressions 
Clasificación:
5.0

The person was very friendly, and sympathetic to our morning frustration.

Gayle H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie S. 
Clasificación:
5.0

Great customer service and friendly staff, keep up the good work guy's.

Michael B. 
Clasificación:
4.0

El cliente no dejó un comentario.

William F.  |  Overall Experience 
Clasificación:
3.0

My access code still doesn't work after changing it 5 times. The box for the access code is illegible. I'll buy you a new one for Christmas.

Jerry M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanisa F. 
Clasificación:
5.0

The GM Dana was so friendly and helpful. While helping me a naval officer came in, waited less than 5 minutes (there was a line!) then proceeded to yell at and belittle the GM and the CS rep who's been helping other customers. He waited until everyone left the store except me and my sister. Dana handled the situation with professionalism and care.

April B. 
Clasificación:
4.0

I rent from uHaul often for my business. Typically it's clean with no issues. The can I received this time was infested with tiny roaches. I was not able to get a new vehicle as there were none available at my destination. It's a shame that people can't take care of other peoples belongings. I was disappointed.

Jessica S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David T. 
Clasificación:
1.0

Waited for over 30 minutes to return truck while the manager was having a conversation about tattoos. 4 people waited for over 30 minutes for services to buy boxes and packing material. Will never rent from uhaul again. General Manger should be fired for being rude when I asked about the wait times.

brian S. 
Clasificación:
5.0

The engine cut off while the truck was going

hanna G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dorothy M.  |  Overall Experience 
Clasificación:
5.0

Great customer service.

ROGER B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B.  |  Overall Experience 
Clasificación:
5.0

Well done

Brian B.  |  First Impressions 
Clasificación:
3.0

I rented this unit not knowing that there was not an elevator to help me get my things up to the second floor. I had no way to carry all of my things up the stairs by myself, and therefore this storage unit was useless to me and I never even used it to store any of my stuff. It would have been helpful to know this ahead of time, instead of wasting my money on a storage unit that I couldn't use.

Kimberly M.  |  Overall Experience 
Clasificación:
5.0

Staff was extremely friendly and helpful. Great experience!!

ROGER B.  |  First Impressions 
Clasificación:
3.0

Mice over ran our storage. All they did was put a trap that didn't work. Other than that, the storage is good.

Marcel W.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

samantha g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany R.  |  Overall Experience 
Clasificación:
2.0

not knowledgeable

Terrell L.  |  First Impressions 
Clasificación:
2.0

The facility was not what I expected from my previous experience with a different Uhaul storage facility in Hawaii. It wasn't as clean as I expected it to be and there is a very musty smell that concerns me will transfer to the fabric of the sofa, and will also be absorbed by the wood in the table and dresser. They also did not have the size that I had actually reserved online. I ended up with a smaller unit, and although the movers made it work for a sofa, dresser (standing upright), and round dining table (laying on its side), it is not ideal and will make it difficult getting things out without strong movers to do so when it's time to vacate. It also doesn't leave very much space for boxes. The other inconvenience is that there is no elevator. The furniture needed to be carried up the stairs, then up ramps to get to the unit on the second floor. Unfortunately, with the timing I had no other option as I couldn't keep the movers running around to different facilities or units. If I had known these things I would have looked for something better and closer to Bay St Louis or Picayune. Although every other place that I made inquiries with only had very big units which were too big for what I needed stored. What I had reserved was an 8x8 unit and that would have been perfect. What I ended up with was a 6x6 unit. On another note, I was impressed with the selection of packing supplies for sale at the facility.

Kalena C.  |  First Impressions 
Clasificación:
4.0

The staff was super friendly and helpful. We unfortunately ended up having a leak in our outdoor unit that resulted in some items being water damaged and moldy. The staff were incredibly helpful when that happened and quickly got us the information for the insurance we purchased so we could claim things.

Becky H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAUDIA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert B.  |  First Impressions 
Clasificación:
4.0

Muy buen servicio en general

Raul I.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron Z.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Carol F.  |  Overall Experience 
Clasificación:
4.0

The staff was very helpful and friendly. The only complaint is the prices of them tiny little storage areas and while I didn't use much mileage $.79/mile. Come on I'll let you know how my experience goes storing stuff with them.

Emily P.  |  First Impressions 
Clasificación:
5.0

Very helpful and friendly service!

Ronald B.  |  First Impressions 
Clasificación:
1.0

All of my stuff was meadow

Johnetta G.  |  Overall Experience 
Clasificación:
1.0

Never answers phone for help or for payment

kecia m.  |  Overall Experience 
Clasificación:
1.0

So I had some problems with the paper work and calculations which could have been explained , but after the tenth time it was not . I was told to call the manager so I did . When I called the manager and explained it to her she basically told me I woke her up out her sleep and when I asked can I stop by tomorrow and resolve this what time will she be in she told me again I woke her up out her sleep in she was in a fog and did not know ! On the card that was giving to me it did not say what time to call the (manager) which I think was unprofessional and poor on management as well !!! I must say Travis helped me get in the unit which took about 20 minutes because it wasent working and he to had to keep calling inside for help so it just was not me !!!!! I appreciate Travis !! I finally just canceled !!!

Michella M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany R.  |  First Impressions 
Clasificación:
5.0

Diana was very friendly and helped me with a slight issue with the rental unit..

PARIS C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Cullen R.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Keith A.  |  Overall Experience 
Clasificación:
1.0

Wouldn't use it again

SIDNEY F.  |  Overall Experience 
Clasificación:
1.0

Small storage

SIDNEY F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vince M.  |  Overall Experience 
Clasificación:
5.0

Shout-out to the staff for being helpful throughout our rental experience -- from move-in to move-out.

Kristie A.  |  Overall Experience 
Clasificación:
2.0

The size of the unit for the price, combined with the fact that there was no lighting inside the unit and they had to put out traps far rats/roaches was quite disappointing. Combine this with the fact that uhaul's website would never work when I set up an automated payment made for a less than stellar experience.

Justin M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jane J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM J.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathern G.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Rebecca S.  |  First Impressions 
Clasificación:
4.0

My unit leaked some water and I had a lot of mildew

Lori M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS G.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Kelly W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

P J H.  |  Online Move In 
Clasificación:
4.0

Never had any issues, place is clean and secure.

Adolf W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kieth E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHANTI O.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry P.  |  First Impressions 
Clasificación:
5.0

Best service and management I've had. Will definitely recommend and use again!

KAVAJI B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori L.  |  Overall Experience 
Clasificación:
4.0

A little disorganized but everyone was helpful and friendly.

Melissa K.  |  First Impressions 
Clasificación:
5.0

Everyone I spoke to handled everything quick and made my life easy. Especially the associates who checked us in and got our storage together.

Liteshia M.  |  First Impressions 
Clasificación:
3.0

They keep a cone propped in the sliding door which allows anyone to have access to the inside. I have seen people off the street shaving in the bathroom.

Stacy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chiquita C.  |  First Impressions 
Clasificación:
4.0

My issues stem from being in the military and only having a certain time frame to be able to complete certain tasks... i.e. midnight.. so I usually had to live without some of my gear due to not being able to access it or storing that elsewhere.

Paul V.  |  Overall Experience 
Clasificación:
5.0

They were so clean I could have eaten off them. .

Frank F.  |  Overall Experience 
Clasificación:
5.0

All employees were very kind and helpful. Will definitely get my return business if needed.

Susan R.  |  First Impressions 
Clasificación:
5.0

The Manager of this store was incredibly understanding and knowledgeable of all aspects of moving. I was given the best service I have ever had through u-haul and recommend his store to anyone needing moving assistance! 5 STAR SERVICE!!

Steven S.  |  First Impressions 
Clasificación:
3.0

Facility is great except no elevator so moving heavy stuff upstairs is rough. Staff is excellent.

Melissa W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly H.  |  Overall Experience 
Clasificación:
2.0

Despite being told when I rented that anytime less than a month would prorated , when I questioned staff they were indignant and stated" i don't think so , we don't do that." The staff seemed reluctant to actually work and each process was incredibly slow. They had rude tones and attitudes with all customers. I was very disappointed to observe the lack of customer service.

Kimberly T.  |  Overall Experience 
Clasificación:
4.0

The staff was always helpful. My items we're secure and stayed in great shape.

Mildred A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Roman C S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis C.  |  Overall Experience 
Clasificación:
2.0

I was to get a single large storage unit. I call a few times to confirm this. When I arrived they gave me two small units that was less storage space than the single large unit I had reserved. It was extremely difficult to get my stuff in. I'm very dissatisfied!

doyle b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan N.  |  Overall Experience 
Clasificación:
2.0

When we got the storage I wasn't asked bout the insurance. I came back from working out of town and all my stuff was wet and molded. The ceiling had done fell in and wet all my things. So when I went to the front they say they can't do anything cause of the insurance. Well as I reported it to the front come to find out the lady ain't send it in to the boss nor noted it in the computer

Frederick M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

chris n.  |  First Impressions 
Clasificación:
5.0

Dana was extremely knowledgeable in her facility and its options, selecting appropriate size unit for me, covering all aspects during our discussion. Other staff members extremely helpful getting me moved in, into the facility to my unit, how to access via my code, and adjusting the code when the system detected a duplicated code Only intending a short stay a i am attempting to purchase a home in the Gulfport area but am highly pleased with the situation.

Rob L.  |  First Impressions 
Clasificación:
4.0

They were very helpful and nice

Harold C.  |  Overall Experience 
Clasificación:
1.0

Things had black mold rained in unit damaged alot of my things

Crystal C.  |  Overall Experience 
Clasificación:
5.0

I had no problems and will use Uhaul again.

Kimberly H.  |  First Impressions 
Clasificación:
5.0

They were very helpful to us in a bad situation and was very nice and we got first month free on a storage unit. I give them a big thumbs up.

Harold C.  |  First Impressions 
Clasificación:
5.0

I only needed storage for two weeks. The staff was very accommodating, friendly and customer service oriented. If I am ever in that area again and need storage they will be my go to people. Excellent!

ROGER B.  |  Overall Experience 
Clasificación:
5.0

I had a good experience with the agent that checked me in and the guy who checked in my truck. Both of them where helpful and updated me on things I should know. Both employeees were great team player

Stacy S.  |  First Impressions 
Clasificación:
3.0

Uhaul as a whole seems very disorganized. We had problems making arrangements that were most convenient but also not having the facilities present at the location and times that were a arranged.

NATHAN JACOB P.  |  Overall Experience 
Clasificación:
5.0

Enjoyed using UHAUL !!

Roderick H.  |  Overall Experience 
Clasificación:
1.0

It was rats in my storage, the manager has the nastiest attitude, did not try to accommodate my belongings by offering to move to a different unit or reducing the rent price, was paying to house rats!

Nekesha L.  |  Overall Experience 
Clasificación:
2.0

Terrible service! Overcharged me and it took over a month to clear up!

John E.  |  Overall Experience 
Clasificación:
4.0

Everything was superficial wen receiving my service somehow my property was destroyed from inside the truck i don't know if i was from traveling while staying at various hotels while i was on my vacat

Andrea C.  |  First Impressions 
Clasificación:
5.0

Love the Staff very helpful and caring

ANGELA H.  |  Overall Experience 
Clasificación:
4.0

Affordable price! Great customer service!

Regina E.  |  Overall Experience 
Clasificación:
5.0

The people are awesome

Denise S.  |  First Impressions 
Clasificación:
5.0

The manager Raulston was very accommodating. The facility was not the right fit for us long term (as for storage unit prices), but I would definitely rent trucks from this location again!

Ginger L.  |  Overall Experience 
Clasificación:
5.0

Great service! Went above and beyond...thanks so much!

John E.  |  First Impressions 
Clasificación:
5.0

This facility is blessed with a great and friendly staff. I will recommend this facility to anyone requiring their services. You guys ROCK!

David C.  |  Overall Experience 
Clasificación:
4.0

Na

Whitley A.  |  Overall Experience 
Clasificación:
5.0

I received an excellent service and they tried to help me the best they could.They are a gerat team.

Luis C.  |  First Impressions 
Clasificación:
5.0

Great location and friendly staff. Dana and James provided the services we needed in a customer oriented manner. I will be using this location again soon as we try to complete our move to Gulfport.

David C.  |  First Impressions 
Clasificación:
4.0

Could be a little better organized. But still great service.

torrence h.  |  First Impressions 
Clasificación:
4.0

Great customer service and efficient. Answer all my questions. Great team members! Keep up the good work

Regina E.  |  First Impressions 
Clasificación:
4.0

Thank you for the truck storage locker. I will tell my friends to go to you.

HAL S.  |  Overall Experience 
Clasificación:
5.0

They did a good job.

GARY P.  |  Overall Experience 
Clasificación:
3.0

Gulfport was ok.. friendly people ..the truck tho was horrible terrible gas mileage filled up 3 times at 65.00 dollars, the truck seem to be hard to take off.. it didnt get good gas mileage at all...

IRISH R.  |  First Impressions 
Clasificación:
5.0

Very helpful

michael a.  |  Overall Experience 
Clasificación:
5.0

Great assistance at this site.. Very knowledge of what I was in need of, went way beyond expectation,

Billie A.  |  First Impressions 
Clasificación:
5.0

The people working at this U-Haul facility on Pass Rd in Gulfport,MS were a pleasure to deal with. Very very helpful and friendly. I would highly recommend them to anyone needing storage or a truck.

Robert A.  |  Overall Experience 
Clasificación:
5.0

Very nice and friendly.

lisa d.  |  First Impressions 
Clasificación:
5.0

Excellent staff and location

Daniel B.  |  Overall Experience 
Clasificación:
5.0

While the entire experience was chaotic on my part, the Pass Rd Uhaul staff were always so helpful and accommodating when my plans changed, last minute. Kenny and Rolston went above and beyond!

Christine S.  |  Overall Experience 
Clasificación:
5.0

Very well run facility.

Natalie H.  |  Overall Experience 
Clasificación:
4.0

..........

XERXES B.  |  Overall Experience 
Clasificación:
5.0

My reservation was on on time, and delivered to the uHaul to the nearest location to my home. My uHaul truck and trailer was safe to drive my distance to Gulf Port, and I didn't exceed my miles.

gennie p. | Reservación
Clasificación:
3.0

The representative at pass road Gulfport miss was very helpful . But the truck I rented wasn't at location as promised. Also the unit I reserved wasn't available. The rep A&J auto market was rude!

Angela W. | Reservación
Clasificación:
5.0

Everything went smoothly with no hassles. The representative was courteous and knowledgeable.

Jessie W. | Reservación
Clasificación:
5.0

Everytime I called about my payment the person I spoke with was very courteous and helpful. If I have 2 us another storage facility in the future it'll b a Uhaul Storage.

Carolyn C.  |  Overall Experience 
Clasificación:
1.0

The overlook of the place look clean well maintained but my unit got rain in it and my brand new couch got ruined and my TV will not power on now and my pictures and trays has mildew from rain on it.

Allecia K.  |  Overall Experience 
Clasificación:
4.0

Hannah and Chris was extremely helpful in assisting me with selecting the right storage unit on 9/1. The person that assisted me on 8/31 couldn’t show me the unit and gave me the wrong size.

Allecia K. | Reservación
Clasificación:
3.0

No elevator for second floor storage.... not accessible 24hr unless you pay extra

Booker J.  |  Overall Experience 
Clasificación:
4.0

The General manager was great to work with and had everything ready when we arrived. Sean is a great GM!!!

Natalie H.  |  Overall Experience 
Clasificación:
4.0

They told me they had a elevator when I called the 1800 # .. when I got to the storage I was informed they didn't...my unit was on The second floor.

Booker J. | Reservación
Clasificación:
2.0

The wait was to long and I'm a,pretty patient person they need more staff please and thank you and where is the darn elevator! !for the the storage area

Katina J. | Reservación
Clasificación:
5.0

It was fast service, the representative was sweet, keep a smile on his face at all time.

Daquone C. | Reservación
Clasificación:
4.0

Great customer service.

Nyra l.  |  Overall Experience