Customer Reviews for U-Haul Storage of Ferndale

1,688 reviews

5484 Barrett Rd   Ferndale, WA 98248
(E Of I-5 Ext 262)

(360) 733-5555

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(360) 733-5555

5484 Barrett Rd
Ferndale, WA 98248
(E Of I-5 Ext 262)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Levi Z 
Rating:
5.0

Shannon was awesome, service was fast and very affordable for a local move. Uhaul is the best

JEAN L 
Rating:
5.0

It was all great, great service, great trailer, all good 😊

Peter S 
Rating:
5.0

Savannah, the manager, is fabulous. Great customer service and very efficient!

Denise B 
Rating:
5.0

Fantastic, someone on site to make everything smooth and fast. 👍🏻

Mark S 
Rating:
5.0

Customer did not leave a comment.

Craig A 
Rating:
5.0

Customer did not leave a comment.

Ralph E 
Rating:
4.0

This has nothing to do with the service location but our biggest issue with the truck was it leaked while driving in the rain and ruined several boxes. Fortunately our goods in those boxes were not fragile and no damage was done to our property. After the trip we read your warning that the truck was “water resistant “ not water proof and that we should use water proof containers? Question - why do you sell cardboard boxes to your customers? And why is this warning a small sticker on the inside of your truck? Seems to me you should water proof your trucks.

Doug S 
Rating:
5.0

I rent here often and Savannah is always so helpful and make the process easy and simple.

Anna J 
Rating:
5.0

Service was terrific at Ferndale Uhaul. Everything went smoothly.

Mark B 
Rating:
5.0

Customer did not leave a comment.

William B 
Rating:
5.0

All staff has been exceptional. It's always a pleasure to see Savannah. She always knows exactly what I need.

CYNTHIA H  |  First Impressions 
Rating:
5.0

The staff, Carson and Savannah were LOVELY to work with… Highly recommend

Joshua P 
Rating:
2.0

Rate increases happened to often and availability for smaller units nonexistent

John W  |  Overall Experience 
Rating:
5.0

This is an easily accessible location next to I-5. Service was professional and pleasant. I highly recommend renting from this location.

Jill Y 
Rating:
5.0

Savannah continues to be a great manager at this location! She got us in and out efficiently and was very helpful.

James H 
Rating:
5.0

Savannah was friendly, helpful, informative and kind!

James H 
Rating:
5.0

Second time using this location for a one day rental and both times were wonderful experiences. Helpful, friendly, clean, and an easy to use experience both times.

Alyssa G 
Rating:
5.0

Customer did not leave a comment.

Rajwinder S 
Rating:
4.0

Customer did not leave a comment.

Kenneth D 
Rating:
5.0

Excellent!

Yuan L 
Rating:
5.0

Great service and very friendly. Made everything a great experience.

William K 
Rating:
5.0

Customer did not leave a comment.

Bill W 
Rating:
5.0

Easy to rent and Savannah was very helpfull.

George F 
Rating:
5.0

Customer did not leave a comment.

Robert S 
Rating:
2.0

First off the guy working was great. I felt mislead as when you get a utility trailer 6 x 12 you would think you could put drive something that size in the trailer. The picture does not show the back and we just backed up and attached the trailer. Went pick up a UTV and it did not fit. The back of the Trailer narrows and makes it less than 5 foot opening. Came back within a hour to return it cause it would not work. Still charged me 50 dollars I originally rented for a day, Kinda feels like false advertising as you can not load anything 6ft in it and it would have to be under 5 ft wide. Learned the hard way that they have funky utility trailers be ware.

scott a 
Rating:
5.0

I changed my pickup location and that was no problem. I sent my movers to pickup the truck, and again no problem. I can’t think of any improvement.

Ellen R 
Rating:
5.0

Savannah is always fast, efficient and professional. A real tribute to the U-Haul company. I was prepared to buy a car-hauler trailer but I'd rather just continue to rent from U-Haul when I need. I am guaranteed a well-maintained trailer, free from care.

Samuel H 
Rating:
5.0

Awesome customer service!

Jessica H 
Rating:
5.0

Customer did not leave a comment.

KATHRYN C 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JEFFERY U 
Rating:
5.0

The lady that helped me was exceptional! Professional and friendly.

Brian N 
Rating:
5.0

Great customer service by Savannah!

Robert m 
Rating:
5.0

Get truck lots of power , geat service.

Ken A 
Rating:
5.0

Have rented at this location previously. Savannah and one other employee at this location have been wonderful to work with. Quick, efficient, friendly, experts in their field. I look forward to the next opportunity to rent at this location. We live in Mt. Vernon but our son lives in Custer, which is why this U-Haul location works best when helping him.

Brian A 
Rating:
3.0

recent rent raises too often

THORE E  |  Overall Experience 
Rating:
5.0

The chevy truck was prepped and ready for us although we were early. Truck was clean and good to drive. It did have a echoing tinny sound while driving which could have been road noise or an echo of some type. But overall not a problem, mentioned the noise to the on duty attendant

David n 
Rating:
5.0

The gal who works there, I think it’s Savanna… she’s a fantastic asset to your operation. She’s helpful, friendly, hardworking and accountable. Before I sold my business I always looked for someone like her to hire. Don’t overlook her value. She’s rare in the world of employees.

Jeff T 
Rating:
5.0

Good gal working there in Savannah. She is on it! Knows her stuff and very helpful. She needs a raise for sure. Tried to help me upsize and I initially disagreed. Then I realized she was correct. Make adjustments and saved my bacon! She rocks!

DAVID M 
Rating:
5.0

Customer did not leave a comment.

Santos G 
Rating:
5.0

Customer did not leave a comment.

Kendra S 
Rating:
4.0

Customer did not leave a comment.

Micah B 
Rating:
5.0

Savanna was great to work with and very helpful. I wish more businesses were this easy to work with.

Fred K 
Rating:
5.0

Excellent drop off assistance.

barry b 
Rating:
4.0

Customer did not leave a comment.

Wesley G 
Rating:
5.0

Customer did not leave a comment.

Douglas W 
Rating:
5.0

Customer did not leave a comment.

Nichol T 
Rating:
5.0

Customer did not leave a comment.

Kristi J 
Rating:
5.0

This is a smaller location for equipment but it has a large assortment of storage rooms. Savanna was a delight to work with. She hooked up my trailer and made sure that all things were good to go. Return was a breeze. The only down side was that I originally wanted a 4X8 trailer and this location did not have one. They did have a 5X8 that worked just as well. I was able to complete my task.

John P 
Rating:
5.0

Customer did not leave a comment.

Mark B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy B 
Rating:
5.0

Customer did not leave a comment.

Dana E 
Rating:
5.0

The gal who helped us was very personable and professional. Great asset to your company

Stephanie P 
Rating:
5.0

Very helpful and nice

TAUNI D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mike G 
Rating:
5.0

The on site Manager had everything covered and my wife was impressed with how fast the Manager had us in and out

Bill G 
Rating:
4.0

The parking lot of the location could use some expanding. Other than that, everything was great.

Chris W 
Rating:
5.0

SAMANTHA THE MANAGER IS AWESOME.

David G 
Rating:
5.0

Customer did not leave a comment.

Mike G 
Rating:
3.0

The staff were friendly and helpful. Online reservations were easy. Access to the unit with a trailer is not possible due to a very large pile of leaves and debris on one corner as well as other trailers being stored on the other building corners. My particular unit is also in a location that isn't visible to the office or roadway and is poorly lit. A flashlight is required to unlock the unit.

Gina M  |  Online Move In 
Rating:
5.0

So far so good

Dean P  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

James T  |  Overall Experience 
Rating:
5.0

Savannah was quick and explained everything to get me on the road.

David W 
Rating:
4.0

Customer did not leave a comment.

Wayne H 
Rating:
5.0

Good!

Carl W 
Rating:
5.0

Savannah, GM, and Carson are a joy to interact with! Each are professional, cordial, efficient and customer-service-focused. Sally & I very much appreciate their friendly positive helpfulness. What an awesome customer experience we've had every time. They are the reason we come back to U-Haul Storage of Ferndale on Barrett Rd again and again. We won't go anywhere else. Thank you! Steve W. Blaine, WA

Steve a 
Rating:
2.0

It was a bad experience. Fuel was not 1/2 tank was dirty and no explanation given

Robert W 
Rating:
5.0

One person I staff is not sufficient when there are several people waiting . When we book trucks we are likely on a time frame . Savannah was excellent in handling but I had to wait a long time for intake and then to book out. I hope you pay her well

Christine R 
Rating:
4.0

we really liked the people in charge , they were working hard, but support from the corporation was very poor and hurts the hard working local employees. the truck had such bad front end alignment that I thought my Husband could get a DUI driving it. Your local people saved our experience.

Martha B 
Rating:
4.0

I called but no answer but the guy working called me back right away, very polite. The pickup and return went well.

Collon P 
Rating:
5.0

Customer did not leave a comment.

CINDY C  |  Overall Experience 
Rating:
5.0

Savannah, the Manager is pleasant, professional, empathetic and clearly experienced and great at what she does. Carson, the evening shift guy is awesome too! I have a very pleasant experience every time I rent from this location--which is why I'm an ongoing, repeat customer here. Thank you. Cheers!

Steve a 
Rating:
4.0

rental was great. Pick up was a little delayed. Had problem returning as I got stuck in mud, however, U-haul worked with us and everything was great.

James S 
Rating:
5.0

Customer did not leave a comment.

Bradford B 
Rating:
5.0

The manager is always so helpful and on top of things. She keeps the place running smoothly and clean. Very NICE!!!!!!!

DAVID G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carrie T 
Rating:
5.0

Customer did not leave a comment.

DAVID C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID C 
Rating:
5.0

Customer did not leave a comment.

Alex D 
Rating:
5.0

Customer did not leave a comment.

HEIDI L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall A 
Rating:
5.0

Savana was so friendly and helpful

Sara S 
Rating:
5.0

Friendly staff. Made moving couches a painless process. Thank you.

Elsbeth C 
Rating:
5.0

Customer did not leave a comment.

Saran S  |  Online Move In 
Rating:
5.0

Savannah is friendly and professional. This location is convenient and accessible. I am very happy with U-Haul, it may be time to sell my truck.

John I 
Rating:
5.0

Very professional, fast, and friendly!

Ian F 
Rating:
5.0

This has nothing to do with the ferndale location

MAry M 
Rating:
5.0

Customer did not leave a comment.

Sami E 
Rating:
5.0

The manager there was second to nine very competent and explained everything so I understood it all no questions she covered everything and you should really think about possible regional manager for her. Anyway thank you

Matt M  |  Overall Experience 
Rating:
5.0

What an excellent team you have there at that facility a manager is so on top of her game. She made everything so simple. Easy to understand. I felt really comfortable and had no problems at all and these days that’s kind of rare, so yes you don’t want to let her go matter fact, I’d give her a raise.

Matt M  |  First Impressions 
Rating:
5.0

Manager is efficient and knowledgable.

Max H 
Rating:
5.0

Everything went smoothly

Paul L 
Rating:
5.0

The young lady who helped me was amazing! I think her name was Savanah, or something like that? Thank you! :-)

Clint V 
Rating:
4.0

Customer did not leave a comment.

Emmanuel P 
Rating:
5.0

Customer did not leave a comment.

Andrew S 
Rating:
5.0

Savannah is always super knowledgeable and efficient.

Max H 
Rating:
5.0

Customer did not leave a comment.

Blair W 
Rating:
5.0

Savannah was excellent.

Brian O 
Rating:
5.0

Customer did not leave a comment.

Jose P 
Rating:
5.0

Customer did not leave a comment.

James T  |  First Impressions 
Rating:
5.0

Your manager, Ms. Savannah Yazzolino is very capable and professional. Service is always prompt and efficient. I won’t go else where and recommend the location to friends and family. Samuel Hinds

Samuel H 
Rating:
5.0

Both customer service representatives that helped me were very friendly.

Matt O 
Rating:
5.0

Staff is great!

JEFF Z 
Rating:
5.0

Great experience

PAUL L  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

James R 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Customer did not leave a comment.

Richard C 
Rating:
5.0

Customer did not leave a comment.

Mark B  |  Overall Experience 
Rating:
5.0

Excellent service, thank you!

Juan E 
Rating:
5.0

Customer did not leave a comment.

Stephanie S 
Rating:
2.0

Customer did not leave a comment.

BRENDA R 
Rating:
5.0

Savannah Is an amazing GM of this U-Haul storage facility. She makes the process of renting, setting up, and using the storage facility very easy. Plus, she makes sure that it is a top rate facility.

Rand L  |  Overall Experience 
Rating:
5.0

Savannah Is amazing! I have worked with her for the past two years as we have sold our property near her location and prepared for our move to Phoenix. We started with a local truck rentals as we prepared our house for sale. Then we added a large storage unit for some of our household goods, then another large unit to hold more furniture. She recommended the moving crew that we used and of course multiple U-Haul truck rentals. She guided me in which truck (26’) and auto carrier to use and even suggested your U-Haul boxes (3) for the extrz capacity that we needed in the end. We loaded everything yesterday and leave with our loaded truck an Teslsa on the trailer this morning. Savannah has been amazing throughout this whole extended process. She has been very professional, knowledgable, and helpful. And, always with a smile. We were business owners for over 30 years employing over 50 people so we know when we see an outproformer like Savanna. If we hadn't already sold our business, we would have tried to hire her!

Rand L 
Rating:
4.0

Customer did not leave a comment.

Mark B  |  Online Move In 
Rating:
5.0

The gal that runs the front desk is so kind and knowledgeable.

Joanna H 
Rating:
5.0

Customer did not leave a comment.

Grant G 
Rating:
5.0

Customer did not leave a comment.

Nathan T 
Rating:
5.0

Secure and easy to navigate facility. Savannah was super efficient and helpful. Equipment was ready to go and in good condition. Best u-haul experience I’ve had.

Max H 
Rating:
5.0

The manager Savannah Yazzolino was excellent. She assisted us with our checking in, guided us in decisions for the size of our storage unit and the insurance. She even checked in on how we were doing loading our stuff into the storage & made more suggestions.

Paul L  |  First Impressions 
Rating:
5.0

The manager Savannah Yazzolino was excellent. She assisted us with our checking in, guided us in decisions for the size of our storage unit and the insurance. She even checked in on how we were doing loading our stuff into the storage & made more suggestions.

Paul L 
Rating:
5.0

Staff attendant was very helpful.

Bob F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW G 
Rating:
5.0

Savannah was very helpful and nice, crew was always so friendly too

Edna B  |  Overall Experience 
Rating:
5.0

Savannah is amazing. She is always helpful and available to answer any questions I had about my storage space and truck rentals. Savannah was courteous and professional during our interactions and is an excellent representative of U-Haul in Ferndale.

Kathy K  |  Overall Experience 
Rating:
5.0

Uhaul storage staff person, Savannah, is amazing. She has always been professional, knowledgeable, and available whenever I have dropped by to access my unit. I feel so fortunate I choose to store my things with UHaul at this location.

Kathy K  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daniil T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roy S  |  Overall Experience 
Rating:
5.0

Thank you Savannah for being so helpful, I appreciate you!!

Edna B  |  First Impressions 
Rating:
3.0

I was told there would be a disc lock included with the unit rental It was very difficult as I expected the lock to be in the unit and the facility was closed when i moved in I was very disappointed as I had to leave without locking the unit

Pascal S  |  Online Move In 
Rating:
5.0

Savannah was the greatest. She's amazing

Nicole N  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

DON M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANGIE R  |  Overall Experience 
Rating:
5.0

The U-haul staff are very friendly and helpful.

PEIMING H  |  Overall Experience 
Rating:
5.0

Savannah Yazzolino was great to work with. She is efficient, professional, knowledgeable, and friendly. I've had a few experiences with U-Haul that made me wary of renting from this company. My experience with Savannah changed my mind. I especially appreciate working with someone who does what they say they will do, so that I don't have to try and figure out what did or didn't happen. I'm glad Savannah was the manager during my storage rental at Barrett Road U-Haul.

Judith N  |  Overall Experience 
Rating:
5.0

We both have a dachshund.....nuff said.

Brandy T  |  First Impressions 
Rating:
5.0

They where nice and helpful

Donald L  |  Overall Experience 
Rating:
5.0

Savannah was great on every level. Knowledgeable, kind, professional. Impressive levels of multi-tasking; handling MULTIPLE customers, while being courteous and maintaining customer service levels. She is an asset. She knew how to manage the computer, the app, etc. !!!! She should be a trainer for your organization. H

Holly H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Gladys S  |  Overall Experience 
Rating:
5.0

Great Customer Service!!! Savannah has GREAT customer service!!!!

NICHOLAS D  |  Overall Experience 
Rating:
5.0

Savannah was super, and provided clear directions and options. I have talked w Uhaul corporate and more for almost two decades regarding company and personal moves. As a bio-defense company working with the military, clear plans and availability are crucial. I would count on Savannah to manage anywhere. She even understood being “called in” the last week. We will be back to this facility specifically because of her. Our civilian unit is being relocated in the area, all have been directed to call her for storage and rental needs. Fantastic individual and professional to meet - We hope Uhaul facilitates her path for further success and professional development. We will act as a government/contractor based reference.

Davis L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

manda s  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JASON T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathryn B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Cathryn B  |  Online Move In 
Rating:
4.0

There were some communication issues (phone issues I think) but once I got there Savannah was a great help with the process of moving my belongings from the u-boxes to a self storage unit. She’s great!

Terri M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angela S  |  Overall Experience 
Rating:
5.0

Friendly staff, excellent service!

ROBERT L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hank N  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Judy W  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

rebecka w  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Elizabeth M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

William H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John L  |  Overall Experience 
Rating:
5.0

Savannah was great. Very customer service oriented, friendly, knowledgeable and a pleasure to work with. Employees are what make companies successful and Savannah is an asset for your company.

Gabriele C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy M  |  Overall Experience 
Rating:
5.0

Thank you to Vanessa. Great customer service, knowledgeable and friendly.

Angela S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gladys S  |  First Impressions 
Rating:
5.0

Savannah was very helpful with our needs. She even called to verify that we were ready to check out of out unit & Ubox.

Paul L  |  Overall Experience 
Rating:
5.0

Savannah is amazing. Friendly yet professional. Informative and anticipated my needs. Impressed by her ability to manage great customer service when it got suddenly busy AND while she was assisting an especially needy customer.

CYNTHIA H  |  First Impressions 
Rating:
5.0

Savanna Was so helpful & kind with our moveing in needs. Thanks

Paul L  |  First Impressions 
Rating:
3.0

Several items were missing when I was in the larger storage. I moved to a smaller storage. And things were okay. I moved to another storage closer to my home. I will miss Vannesa

Linda H  |  Overall Experience 
Rating:
5.0

I have been here for 10 years and worked at this location. I believe it is safe to assume I really like this particular facility. I am here by choice not lack of options.

Diana C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jim B  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Katrina S  |  Overall Experience 
Rating:
5.0

Amazing. They helped me get into a storage fast.

Donald L  |  First Impressions 
Rating:
5.0

I have been a customer here for 10years. I am always satisfied with the customer service I receive from the U-Haul employees.

DIANA C  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JASON T  |  First Impressions 
Rating:
5.0

The gal that was working was great very professional and helpful and ;loved her hair

Dawn A  |  First Impressions 
Rating:
5.0

The storage unit was very clean with easy access and great staff. They were very quick with their responses with any questions we had. We would definitely recommend them!!! And plan to use their services again in the future. Thank you!

Sola C  |  Overall Experience 
Rating:
5.0

I can highly recommend UHaul Ferndale. Staff is friendly, helpful and efficient and the site is clean, organized and safe.

Susan L  |  Overall Experience 
Rating:
5.0

.My expience at your facility in fern dale was excellent. The person l talked to was really friendly and accommodating . I would use your facility again and recommend it to anyone requiring a storage unit. Thank you for making things as easy as possible. Sincerely. Karen Kramer

DONALD K  |  Overall Experience 
Rating:
5.0

Good service and clean. Thank you for the service.

LINDA M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Josh H  |  Overall Experience 
Rating:
5.0

Friendly and professional service.

Rolando R  |  Overall Experience 
Rating:
5.0

Uhaul’s automated systems are really problematic, but at this individual location, Marcus was extremely helpful; he went above and beyond to make sure that the transaction went smoothly in the face of many technical challenges.

AnneClaire M  |  First Impressions 
Rating:
4.0

I had a good experience at this location. The only thing I wasn't totally happy with was that I checked out of my unit but my unit was not prorated for time I was there. I paid a full month but moved out 3 weeks early. I didn't think it was fair to not have my money returned, especially since most storage units in the area are unavailable and this would be rented out quickly.

Alyssa M  |  Overall Experience 
Rating:
4.0

Vennesa Welcomed me with a smile!! She was very sweet and joyful even after a long hot day. She made sure I had everything ( lock and key, boxes etc. ) before I left. This place also was the cheapest in town that I could find and with availability ( won't last long) . Am a happy renter. Thanks uhaul!

Kelsey D  |  First Impressions 
Rating:
5.0

Helpful, friendly staff!

Elizabeth M  |  Online Move In 
Rating:
5.0

The staff was alway friendly and willing to work with me if I had a problem. Aimee was amazing!! Thank you Errin

Errin B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Todd W  |  First Impressions 
Rating:
5.0

The staff was very helpful in making suggestions on how to handle our storage needs. We are moving from out of state and need temporary storage during the process of settling in. We have been able to down size from a large storage unit to a U-Box while we wait for our booksheves to arrive. We were happy that the staff was able to accommodate our needs so quickly.

Camille K  |  Overall Experience 
Rating:
5.0

Thank you Amy You truly have awesome customer service skills!! Its so appreciated in these trying times ♡ thank you again

MELINDA B  |  First Impressions 
Rating:
4.0

As a customer seeking access to my former drive-up 10×20 storage unit (232), I found that the linear area along side the building (approximately 3-4 feet out from the doors/wall) is in need of attention. Due to the topography of the driveline, it is where water and, ultimately, soil and mud accumulate rendering clean and challenging access to those units.

Edgar S  |  Overall Experience 
Rating:
5.0

Tabatha and Amy were helpful, friendly, professional, and great to work with. I'm glad I chose this particular location!

Judith N  |  First Impressions 
Rating:
5.0

AsAs As I said before your staff is primo. They are the best I have seen I plan to go back when my apartment iscavailable

Marilyn P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER B  |  First Impressions 
Rating:
4.0

Easy to use

John W  |  Overall Experience 
Rating:
5.0

Andrew was excellent, well prepared, great customer service.

Elizabeth S  |  Overall Experience 
Rating:
5.0

Andrew is very professional, fast and efficient, you are lucky to have him- he is a blessing.

CHERI M  |  First Impressions 
Rating:
5.0

Very clean and well maintained facility. Andrew was super helpful and went above and beyond in assisting me.

JILL T  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tanner F  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael K  |  First Impressions 
Rating:
5.0

The only thing I do not like is your slide mechanisms to lock and unlock your doors. They are very difficult to work especially when they get old and stick from corrosion. I prefer the kind like my storage has on Orcas Island better. They are simpler and they do not stick. A loop type of slide just lines up with a fixed hole and is easy maintenance as well easy to lock and unlock.

Marilyn P  |  First Impressions 
Rating:
5.0

I would definitely recommend this storage facility. Prices are decent and I love the fact that it was a heated storage unit.

JULIA W  |  Overall Experience 
Rating:
5.0

One of the most friendly storage facilities that I have ever been to. Everything was clean and well taken care of. I liked it so much that I rented a locker while I was there. Jeff

JEFFERY K  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

sandy h  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony G  |  First Impressions 
Rating:
5.0

My husband & I had a very positive experience working with Aimee. We have had to move several times & as tired & wary travelers …Aimee made us feel welcomed. She is genuine in nature & warm in personality & went above & beyond in answering our questions & in addressing any concerns that we had. We would only hope that she knew that her attention to details & small acts of kindness made a Huge Impact on us wary travelers. -Happy Holidays To You All- Kind regards, Steve & Lena

Steve S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jeannie S  |  Overall Experience 
Rating:
5.0

Felt like family..

Sasha H  |  First Impressions 
Rating:
5.0

24 Hour gate access would have been nice. The owner of the facility was very professional.

Cody P  |  Overall Experience 
Rating:
5.0

The staff is incredibly friendly, super nice, and very helpful. Furthermore, the facilities were excellently maintained beyond my expectations. I would highly recommend their services.

Matt M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tammy V  |  First Impressions 
Rating:
5.0

The customer service at this location is impeccable -- over and above what i have found at so many places lately.

Abigail S  |  First Impressions 
Rating:
5.0

The staff was very helpful. They answered any questions we had and even let us use a broom to clean the truck before turning it in. I would recommend them to anyone that needs to rent a U-Haul or needs a storage unit.

Johanna D  |  First Impressions 
Rating:
5.0

This is the best run storage facility I have ever had experience with, and I have been using storage facilities since 1989 because of my business. Thank you.

Marilyn P  |  First Impressions 
Rating:
5.0

Andrew was very helpful and friendly! I highly recommend this U-Haul faculty and the staff. Safe and clean

Kenny K  |  Overall Experience 
Rating:
5.0

The facility is very clean and well maintained. Love that you have so many carts, made move in and move out so easy. Thank you!

Teri M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Joshua K  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

keith j  |  Overall Experience 
Rating:
5.0

The staff is amazing!!

Tara W  |  Overall Experience 
Rating:
5.0

Aaime was exceptionally helpful. I called the day before to meet the next morning and when I arrived she greeted me with a smile and had paperwork ready to go. She let me use the carts during my 8hrs of moving storage units and came by occasionally to see if I needed anything. Communicative and helpful.

Paul D  |  First Impressions 
Rating: