Initial confusion with storage unit and no reliable number to call with questions about the storage unitRichard K. | Online Move In
Customer Reviews for U-Haul Storage of Elyria
U-Haul Truck Share 24/7© Location
Elyria, OH 44035
(Old toys r us)
Services at this Location:
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Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
It was aggravating that we got to the place and the access code I was giving did not work so tried calling the numbers posted and no answer had to drive to the uhaul place they have me a access card to get in and that didn’t work either so had to wait for a employee to come from the other location to let me inJose R. | Online Move In
Code did not work was hung up on 5 times went and got swipe card and it didn’t work had others let us in and employee on North Ridge was no help at all.Sandra H. | Online Move In
VERY convenient. Highly recommend.Christopher F. | Online Move In
The staff was very helpful in accommodating my needs.Ed C. | First Impressions
El cliente no dejó un comentario.Evelyn T. | Overall Experience
El cliente no dejó un comentario.Elizabeth P. | First Impressions
I was charged for a storage unit that I no longer have. I have NEVER GIVEN ACCESS TO AUTOPAY OR AUTHORIZATION FOR PAYMENT. THIS IS ILLEGAL TO USE MY DEBIT CARD FOR PROCESSING A PAYMENT THAT WAS NOT GIVEN PERMISSION OR NOTIFICATION. The Latina woman at the facility, who was not nice or helpful or even cared, stated there was nothing that she could do and that the manager is the one that did this. I've complained about him, Tyler, before and this is an addition to his horrible service. I moved out on the 2nd and returned my access card on the 3rd with Isiah who said I would receive confirmation but he couldn't do it personally. It states in the corporate system this as per customer service but I still couldn't be processed a refund. I had to physically go to the location after a long day of work for no reason because the woman couldn't help me. I'm disgusted, disappointed and ticked off. THIS IS EGREGIOUS AND A GROSS MISFORTUNE!natasha g. | Overall Experience
El cliente no dejó un comentario.Charles B. | Online Move In
Tyler in Elyria is awesomeSheri B. | Overall Experience
El cliente no dejó un comentario.Anneke L. | Overall Experience
1. Your office is very understaffed. Long lines and if you call the local office you are sent to the 800 department and have to wait for a long time. 2. I have 3 units and asked for a discount due to having several. They said no. 3. Still understaffed. Pay more, get better peopleDonald B. | First Impressions
El cliente no dejó un comentario.Mary F. | Online Move In
I was unable to start storing anything for 3 days due to the door being broken that I was not aware of.. but other than that the building is nice and the carts are very helpful and overall the building seems to be very secureAmber K. | Online Move In