Customer Reviews for U-Haul Storage of Coos Bay

4,146 comentarios

763 S Broadway   Coos Bay, OR 97420
(Highway 101)

(541) 269-1333

Ver mapa de la instalación

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(541) 269-1333

763 S Broadway
Coos Bay, OR 97420
(Highway 101)

Servicios en esta ubicación:

Horario de oficina

  • Lun.-Jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

Awesome folks to deal with!

WILLIAM R 
Clasificación:
5.0

El cliente no dejó un comentario.

BERNARD J 
Clasificación:
4.0

Can't think of anything to improve, had a great experience! The customer service tech was great to work with.

samuel r 
Clasificación:
5.0

Using this location many times and finding it always above expectations.

JACQUELYN D 
Clasificación:
5.0

El cliente no dejó un comentario.

Agilberto S 
Clasificación:
5.0

Staff is professional, courteous and very helpful. Agent went above and beyond as we were in " a pickle"

CINDY L 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGELIO M 
Clasificación:
5.0

El cliente no dejó un comentario.

MONTANA G 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY G 
Clasificación:
5.0

The Customer Service I received was phenomenal, especially after a grueling trip. Thank you so very much 酪

CYNTHIA P 
Clasificación:
5.0

Great and fast welcome as u pulled in. The guys and gal were super friendly. They had me on the road hooked up within 10 min. Thanks for being so friendly

ANTHONY B 
Clasificación:
5.0

The truck worked great for us. The rental process was fast and easy. The people were friendly and helpful.

Mark H 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy K 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIK S 
Clasificación:
5.0

El cliente no dejó un comentario.

CORY M 
Clasificación:
4.0

The alarm on my unit never went off and that was concerning to me. That's all

JANICE S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RODERICK H 
Clasificación:
5.0

Early morning is a good time to avoid the rush of other customers. The employees provided excellent service.

Kurt S 
Clasificación:
4.0

Pickups not always available otherwise excellent service

BELINDA K 
Clasificación:
5.0

Mark is excellent. Friendly, fast, and efficient. Suggestion: it rains a LOT in Oregon. Consider widening the outdoor awning/canopy so your U-Haul team members don't get soaked when attaching/removing equipment. Thanks again for a great experience.

DONALD S 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara E 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES G 
Clasificación:
5.0

This Uhaul location is on point. Friendly staff, prompt service, and clean equipment. They waste no time in expediting your order. Extremely efficient. Highly recommend!!!

Ryan T 
Clasificación:
5.0

Everyone at Coos Bay Oregon Uhaul is very helpful and friendly

KIMBERLY M 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE K 
Clasificación:
5.0

Exceptional Service Always Such a Pleasure to Do Business With Your Team Members

VINCENT M 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK G 
Clasificación:
5.0

El cliente no dejó un comentario.

LAWRENCE R 
Clasificación:
5.0

The person here was very nice and when my husband told him about the pick up location and no gas in the tank he gave us a 35.00 credit

Fred T 
Clasificación:
4.0

El cliente no dejó un comentario.

MARY N 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID J 
Clasificación:
5.0

Alot of smoking is done in the store/office area. Smells like a bar in the 80s.

DAVID B 
Clasificación:
5.0

This U-Haul location was very impressive. Not only did they have a huge inventory, but the return help was great. Sharp, easy access location.

JAMES W 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P 
Clasificación:
5.0

It was quick and easy. Very reasonable rates and the staff was phenomenal!!!

MARTHA D 
Clasificación:
5.0

Gracias

CRYSTAL D 
Clasificación:
5.0

El cliente no dejó un comentario.

Dwight D 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine P 
Clasificación:
3.0

The people who work here are rude as hell, unhelpful, amd discurtious. Maybe it's just because they're Oregonians,but they had the customer service skills of a badger.

BROOKE W 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorene K 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN M 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE D 
Clasificación:
5.0

El cliente no dejó un comentario.

RODERICK H 
Clasificación:
5.0

El cliente no dejó un comentario.

GREGORY A 
Clasificación:
5.0

El cliente no dejó un comentario.

TADEUSZ M 
Clasificación:
5.0

El cliente no dejó un comentario.

Cheryl G 
Clasificación:
5.0

No improvements necessary. Everything was great from start to finish.

RYAN C 
Clasificación:
5.0

I appreciate the friendly personal service, what a great team you have assembled.

MATTHEW R 
Clasificación:
5.0

I'll be back.

DENNIS M 
Clasificación:
5.0

Great service, nice people, very efficient and knowledgeable.

RODNEY E 
Clasificación:
5.0

Joshua was outstanding

John T 
Clasificación:
5.0

Great service nice people

RODNEY E 
Clasificación:
5.0

El cliente no dejó un comentario.

LORENE K 
Clasificación:
5.0

Amber is the most amazing person ever! Great attitude and personality for the job!

Samantha C 
Clasificación:
5.0

The storefront is fine and the people have been wonderfully helpful. This time, the trailer was filthy and the the passenger side running lights stopped working.

Jacob S 
Clasificación:
5.0

El cliente no dejó un comentario.

NHOUY S 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY P 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey A 
Clasificación:
5.0

They went above and beyond the call of duty! Thank yall!!

CHRISTY H 
Clasificación:
5.0

customer service was awesome, transaction very easy!

KEITH T 
Clasificación:
5.0

El cliente no dejó un comentario.

RODNEY A 
Clasificación:
5.0

El cliente no dejó un comentario.

JAYME C 
Clasificación:
5.0

Quick to return

WAYNE S 
Clasificación:
5.0

have more pick ups available

CASSANDRA H 
Clasificación:
5.0

Nothing, friendly helpful and quick. 10 out of 10.

CHRISTOPHER C 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen B 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDY S 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDY S 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES F 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA F 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD C 
Clasificación:
5.0

I have tremendous regard for the U-Haul company, and your store is a thing of beauty

LUKE P 
Clasificación:
3.0

El cliente no dejó un comentario.

RICHARD B 
Clasificación:
4.0

Very pleasantvto work with

JENNIFER A 
Clasificación:
5.0

I have no regrets for anyway that I would upgrade this experience.

Willard H 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY R 
Clasificación:
5.0

van was dirty inside and out but ran great and mechanically maintained

ANGELA S 
Clasificación:
5.0

I love this UHaul location! The staffl are positive, helpful, and go the extra mile for you when you ask for any type of assistance. I recommend their moving and storage services!

JACOB D 
Clasificación:
5.0

Very clean very nice personnel very polite would recommend anyone anywhere

Marvin S 
Clasificación:
5.0

Great friendly people at this facility.

Beth V 
Clasificación:
5.0

Joshua and Amber were amazing...everything went very smoothly!

DONNA B 
Clasificación:
4.0

El cliente no dejó un comentario.

LeRoy P 
Clasificación:
5.0

Make sure the equipment is ready to rent. Trailer had a flat tire. I didn't see it until I was 25 miles down the highway when I pulled over for gas. The tire had a bulge and was worn out.

RICHARD E 
Clasificación:
5.0

Friendly & helpful staff. Speedy hookup. Uncomplicated rental. Perfect.

PETER A 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY M 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH P 
Clasificación:
5.0

I have rented from our local location several times. I jump online in a rush and everything is easy. This last time the online system kept bouncing me back to driving to Roseburg for a trailer each step I tried to reserve it to where I became frustrated and just drove over and worked with the owner to secure my trailer for the end of the week. After making that reservation I still recieved a call asking if I would consider switching my reservation location. When changing location make sure it's a reasonable distance to travel extra. I don't have 3 hours to waste driving trough the mountains. I really appreciate the outstanding service our local location offers.

MICHAEL S 
Clasificación:
5.0

El cliente no dejó un comentario.

DUANE D 
Clasificación:
5.0

Thank you, Coos Bay U-Haul. They were absolutely perfect. Everything went smoothly super kind and respectful. I love those guys.❤️

CLIFF B 
Clasificación:
5.0

No changes.

Dan G 
Clasificación:
5.0

The staff were extremely friendly, helpful and professional! The process was quick and easy and a pleasant experience!

DONNA T 
Clasificación:
4.0

El cliente no dejó un comentario.

STACIE D 
Clasificación:
5.0

I can't think of anything, they were great!

JESSICA M 
Clasificación:
4.0

Timely and wonderful expierence ! Thank You !

KENNETH T 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD E 
Clasificación:
5.0

The employees were knowledgeable, extremely helpful and went out of their way to make us feel comfortable renting such a large vehicle .

DONNA L 
Clasificación:
5.0

El cliente no dejó un comentario.

David L 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW P 
Clasificación:
5.0

U-HAUL has gotten me out of a jam twice mow; 😊 Thank you!

ROBERT J 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID E 
Clasificación:
5.0

Great all around customer service!

Jessica J  |  Overall Experience 
Clasificación:
5.0

The staff at Coos Bay, OR U-haul is EXCEPTIONAL!!! Super friendly, great attitude, never slacking, going above and beyond! I would recommend this U-haul site to anyone above anything that is more than an hour away. Totally worth the extra drive. (I have one closer to where I relocated to, but would use this one over my closer one in a heartbeat!) Awesome work ethic and personalities at this location!

LORI L  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bailey M  |  Overall Experience 
Clasificación:
5.0

So friendly and helpful, would definitely recommend!

MARY N  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN P  |  First Impressions 
Clasificación:
5.0

Sheldon and the whole crew are legendary! Will miss seeing them regularly, but I shall return for another adventure. Thanks for everything y'all!

Jordan K  |  Overall Experience 
Clasificación:
5.0

No signs of rodent Infestation. That is a big issue in most storage facilities. Thank you for the safe and secure facility.

LINDA W  |  Overall Experience 
Clasificación:
5.0

The staff at Coos Bay U-Haul are beyond compare.

pat m  |  Overall Experience 
Clasificación:
5.0

Very friendly staff who knew what they were doing, really good experience and I would definitely recommend to others.

MARY N  |  First Impressions 
Clasificación:
5.0

I highly recommend to you all the facility /storage in coosbay to all my friends and family. Excellent most caring staff that I would consider family. Just amazing people. I had an amazing experience out of all the storage units that I've had. but this one hands-down was the absolute best.

jenna o  |  Overall Experience 
Clasificación:
5.0

Amber is the sweetest woman that has ever walked this earth! Her husband (one day I will remember his name. Sorry) is so kind and helpful! Their GM is a great guy, you can really tell he cares about his business and customers. 10/10 amazing customer service, easy and secure storage, positive environment.

Makenzie r  |  Overall Experience 
Clasificación:
5.0

Sheldon at the Coos Bay location was amazing and very helpful and understanding. If I need anything from U-Haul in the future I will go to his store.

MARK D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jenna o  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori B  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Amber W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica J  |  First Impressions 
Clasificación:
1.0

This location is the most difficult to access your unit, impossible if you want to put something large in your unit. The staff is rude and unprofessional everytime my family was there to access the unit it was a big inconvenience to get anything that resembled customer service gate hours and rules changed daily and contradicted the U haul contact. Worst location EVER!!!!!!!

Jamie P  |  Overall Experience 
Clasificación:
5.0

The staff was beyond helpful and made my move much easier than if I hadn't had the pleasure of doing business at u haul. All of the staff members are very friendly and knowledgeable.

Kerstin D  |  First Impressions 
Clasificación:
5.0

Great bunch of people, Friendly and very helpful.

Namaste S  |  Overall Experience 
Clasificación:
5.0

Overall it was a very pleasant experience, and I would gladly recommend your company.

Valerie M  |  Overall Experience 
Clasificación:
5.0

I could not have had a better experience. The staff at U-Haul has been amazing!

DAN R  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

david h  |  Overall Experience 
Clasificación:
2.0

Access to our storage unit was extremely limited. Trucks were always blocking it. It was insane that we had to contact the office every time we needed to use it even though it was an outdoor unit. We never moved in due to this. Then, we continued to receive bills for almost two months even though it was canceled online well before payment was due. I will never use this location again.

Tanya R  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

zebidiah b  |  Overall Experience 
Clasificación:
5.0

Staff are phenomenal here. Servicio al cliente de excelencia. The equipment and facilities are well maintained and convenient. This well run business really takes a lot of the stress out of moving things! I appreciate it!!! Thank you!

Tina R  |  First Impressions 
Clasificación:
2.0

Tried to check in at 645pm and was told the counter clerk did not know how to do that and to come back the next morning. Came back next morning at 7am to find that the unit I had reserved had a lock on it. Called the next day and was told it been rented to someone else and my contract has already been canceled although I was not contacted. I had to unload my trailer into my living room to get it turned in and it has made the room much more complicated and uncomfortable. Have rented and stored with other locations in the past, would not work with this location again.

Theresa H  |  First Impressions 
Clasificación:
3.0

The additional lock on storage units delays access when there's a line of people in the morning. Other facilities are instant access.

JOSHUA B  |  Overall Experience 
Clasificación:
3.0

I got a free month but the units are blocked by trucks and It took 3 attempts to create my account and my lock was cut off because of their mistakes on creating my account.

ALYSSA S  |  Overall Experience 
Clasificación:
3.0

Our first experience when arriving to unload our furniture/and extras we were supposed to by reservation have access to 3 storages but only one was available. So it was inconvenient but we were offered 2 UBoxes free of charge as replacement which we were grateful for. But we had to go else where to find another storage at another storage place farther away because nothing was available at any UHaul business. That was upsetting at the time but thankfully UHaul allowed us extra time to unload a our belongings at another storage place. There seemed to be a shortage of help/employees but they did do the best they could under the circumstances. They were very busy both times we were there. The manager was calm and helpful as well.

Wilmer H  |  Overall Experience 
Clasificación:
2.0

The old woman in the office didn't know how to use the computer. After over an hr of her trying to get us a storage unit, she told me to come back later so some one else could do it. My unit was always blocked by trucks or other equipment! Not easy to get in and out of, honestly the worst experience ever .

Rick W  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

dean a  |  Overall Experience 
Clasificación:
5.0

Amazing! Thank you Wyatt. He has been attentive, professional and my husband likes him too!

Karen H  |  First Impressions 
Clasificación:
5.0

Everytime I went in the guys were always very helpful and pleasant.

Brian L  |  Overall Experience 
Clasificación:
5.0

Michael and the team in Coos Bay went above and beyond! ¡Gracias!

Jim T  |  Overall Experience 
Clasificación:
5.0

After a rough experience picking up my Uhaul it was very refreshing to come to Coos Bay and be treated with the utmost respect and understanding. They were very helpful. I would definitely recommend

Jennelyn B  |  First Impressions 
Clasificación:
5.0

Everyone was helpful and professional.

Teri G  |  First Impressions 
Clasificación:
5.0

Mike and and that other guy shannon I forget his name are great people that show respect and are very helpful thank you

archie r  |  Overall Experience 
Clasificación:
5.0

Mike at Coos Bay was awesome

Tina W  |  Overall Experience 
Clasificación:
4.0

Both gentlemen were very helpful and worked with me to insure that everything was done well.

David R  |  First Impressions 
Clasificación:
4.0

Listo

Mary K  |  Overall Experience 
Clasificación:
3.0

They ate very helpful

Rosella E  |  Overall Experience 
Clasificación:
5.0

Always friendly and helpful. I will definately use Uhaul again!

tamara b  |  Overall Experience 
Clasificación:
5.0

We also appreciate the 'One Month Free Storage Unit' option available when renting a U-Haul trailer. It was VERY helpful.

daniel s  |  Overall Experience 
Clasificación:
3.0

I was promised my U Box pick up at 10 AM and it wasn't ready when I arrived. I received it at 11:45AM which was inconvenient especially because I was paying a friend to help me trailer it.

Christina P  |  Overall Experience 
Clasificación:
5.0

The people on the phone had no idea of what was occurring with the Uboxes or how things work. They caused a lot of heart ache. But the people I worked with at the facility were wonderful and helpful

CHARLIE M  |  Overall Experience 
Clasificación:
5.0

This company is the best . this company helps me matter what how hard the Day was. Thankful appreciated everything they did for me..

Rosella E  |  Reservation 
Clasificación:
5.0

We appreciate the helpful and friendly staff and the clean storage unit.

daniel s  |  Reservation 
Clasificación:
1.0

They lost our info in the computers, some one tried to cut lock on our unit it was very damaged. The general manager was obviously under the influence of some narcotics

Janette M  |  Overall Experience 
Clasificación:
5.0

That guy that was working was way cool respectful helped out solid guy

archie r  |  Reservation 
Clasificación:
5.0

Helpful and friendly, best storage facility I've had. Best staff ever.

Jo E  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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