Comentarios del cliente para U-Haul Storage of Bellingham
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Storage of Bellingham
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Eric B. en
Everyone at this location is friendly professional and outstanding.
Donald B. en
Pay the whole staff more, they are all excellent Matt, Dan, Steph, David and all the others who help but I didn’t get there names. It was snowing, blowing and nasty out but the whole staff were friendly and fun to be around.
Phillip H. en
Great, fast service. Thanks
Christopher H. en
Easy to find. Very friendly and helpful staff
Bruce B. en
Fast and friendly service both at pickup and return. Keep up the good work.
Thomas F. en
Everyone was amazing . Very professional. If I ever need another truck. That’s my place.
Stanley D. en
Equipment malfunction,but overall ok. Cost more for gas due to the load button would not release.
kazue O. en
If really short time you need to use truck, I’ll go to Home Depot to rent truck next time. It’s cheaper. I mistakenly put too much gas In truck but they Said they can’t refund money.
Peter O. en
Excellent staff at this location
Scott B. en
Excellent service and really convenient. The only reason I didn't rate this location as Excellent, is because parking is pretty tight and you have to park in a neighbor's driveway.
Dwayne N. en
Staff is friendly and helpful. The technology is helpful and intuitive. Why can't more services do this well with great staff and superior technology?!?!
RYAN G. en
Great experience renting here. I interacted with several employees here and everyone was very helpful, and friendly.
charlie F. en
Great job Bellingham Meridian Uhaul
nate w. en
Some weirdo in the garage keeps threatening everyone that walks by.
Cheryl D A. en
Best UHaul experience I’ve ever had. The location was very accessible. They had ample inventory. The business and the trucks were clean and everything worked. I especially appreciated that the personnel were helpful, knowledgeable and efficient. The process of renting, driving and returning the truck went like clock work. Kudos all around.
Douglas L. en
Best I've ever seen!!!
Waldo H. en
Staff was extremely helpful when I was getting setup and checking out. Very attentive and safety conscious. Very much appreciated!
Ralph P. en
cant improve perfection, except the long walk from door past all boxes etc for sale to the counter...
Arnold R. en
Received an electronic invoice as well as paper document when I dropped off the vehicle in Bellingham May I assume that is my total invoice
Daniel N. en
they where very helpful in a very stressful time. Appreciated there helpful attitude.
Nick S. en
They messed up my order.
Wendy P. en
Although the condition of the property is great, 2 issues are untenable: 1. The constant price increases & 2. Despite locks + access cards, you can only enter during regular business hours.
Dessa B. en
Easy enough to pick up and check out a small open trailer. Friendly staff. I will definitely recommend them to others.
Sandra W. en
We’ve utilized this location several times and have always been happy. Check in was quick and efficient.
Peter K. en
Best staffs I met.
Olivia G. en
Excellent staff and service
Olivia G. en
Suck kind and quick service! The staff member Stephen was great!
Cleome R. en
Quick service.
Laurie R. en
Nothing. Everyone there was very friendly and helpful. I even got a call a few days later that they had found a set of keys in the truck. They weren't mine, but I made a few phone calls on my end to see if anyone had lost keys. Good customer service.
Marvin S. en
Well done. Thanks
Gilbert M. en
The vehicle engine was very loud and seemed to be straining to perform. When I requested a replacement I was told that there were no other trucks available. I then asked for a smaller truck but got the same response. In the end they said that was the only truck they would let go to Canada. Seems they were just trying to dump the truck in Canada and I was the stuckee.
Peter H. en
Service was great. Trailer was very dirty on the outside. Inside was clean. Tires were weird. Had a noticable bounce at low speed .
karl s. en
Thank to the storage staff
Edward B. en
I rented a car dolly for a day. Fast and easy to pick it up, and good price for the rental
Bob B. en
Great experience!
Judy N. en
People were friendly, helpful and efficient - what more could you ask for?
Gerald W. en
Arrangements were made immediately and we were unloading the truck 15 minutes later. Start to finish, rental of the truck to return the process went very well.
Ronald K. en
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Vincent C. en
Matt Reinemann was fast efficient and friendly. I would definitely recommend this location for a U-Haul. I did however have issues with the two locations I went to prior.
Barry O. en
Everything was great
Patricia E. en
Nothing ???? Would recommend this location to anyone needing extra storage room. Very clean and staff very friendly and helpful.
RUSSELL E. en
The staff were extremely friendly and helped us in any way they could.
Christopher Q. en
Great service! I will return for Future business!
William D. en
The truck could use new wiper blades, but was great overall
Candice L. en
Excellent customer service
Patrick G. en
Matt and the Uhaul Team at this location are great! Highly recommend this Uhaul office.
David L. en
the drivers side window handle had a part that kept coming off
kevin A. en
Great service
Bryan B. en
Not a thing. The person who checked me in was incredibly efficient. When he asked for a turn signal check, we did that and then I asked if he wanted brakes and running lights. He said, no, I checked that as you pulled through. By the time I was out of my car he had already inspected the interior of the trailer and I was out of there in less than five minutes.
Jessica R. en
The customer service was outstanding. Thank you!
Martin O. en
Cab smelled a bit funky. Matt and Matthew were great. Service was great.
Gustav G. en
Very helpful staff, short wait times with the app.
Kenneth K. en
Nothing. Easy pick up and return.
William H. en
Thank you US AIRBORNE Excellent service On return, did not appreciate the the U Haul employee picking on fellow employee while he was doing my paperwork and checking my vehicle CANADIAN MILITARY JTF2
Caitlyn H. en
Solid crew. Friendly, clear and concise, extremely helpful and knowledgeable about the ins and outs.
Randy S. en
It’s a well run operation. I rented a truck and a van back to back and dealt with Steph. He did an excellent job explaining everything and was very friendly and professional. I even saw him be very patient with a couple unhappy customers. He did a great job and the van was nearly new and was a delight to drive...I would definitely highly recommend and be a future customer. Thanks~
Zachary L. en
First off, the customer service representative who checked me out and set me up with the moving truck was great. A very nice, personable individual. The reason I am rating this experience "below average" is because I rented 3 packs of moving blankets (6 blankets in each pack) to protect my furniture. They were all sealed in plastic bags.I went to open the first bag and all 6 of the blankets were wet. I opened the second bag and all six of those blankets were wet as well. Only the third package contained dry blankets, which was not enough to bad my couches, chairs and bed frame. There was no way I would use wet blankets on my wood or leather furniture, so instead I hung them on my balcony during the day to try and dry them out. I could use a few more, but ended up not being able to dry or use a majority of them. Because I was moving, I did not have time to pack up the blankets and drive back to the uhaul store (30 minute drive away) to try to exchange them for dry blankets. Unfortunately, waiting for the blankets to dry out was a big set back, and I ended up having to rent the uhaul truck for an additional day, incurring additional costs. Like I said the customer service was great when I rented the truck (and dropped it off). But the whole wet blanket fiasco was a huge, unprofessional over-site that ultimately contributed to me having to rent the truck for another day. I don't think I'll be renting from uhal again if I have other options.
RICHARD W. en
The employee had the truck ready before 7 and noticed that I was waiting in the parking lot and opened the front doors early for me so I could start the check out process. Great Service! I will recommend to anyone.
Jonathan D. en
Good customer service ,will use the again.
Ruth R. en
I reserved a 26 foot truck. When I got there they gave me a 20 foot. This made me incur extra mileage by making a double trip rather than one. Disappointing.
LAURIE B. en
Awesome representative of U-Haul customer service!
Riley W. en
The guys were all great! From check in to check out. Keep up the good work! Have that one guy take the white claw pin off his name badge.
Miranda R. en
The guys were very nice and helpful
elena s. en
The front desk assistant was very helpful and informative. Excellent customer service.
jayson m. en
Excellent, helpful service walked in and was greeted promptly. All questions were answered swiftly and professionally. I will definitely be recommending this place in the future!
PAOLO S. en
Treated as an individual.
Fred L. en
Very helpful
Alvin K. en
Very Professional kind young People. Met our needs well went out their way to assure our unique needs as disabled Patrons were met.
RAYMOND M. en
We leave after 12 years with you and never had a complaint
Pat L. en
Friendly helpful good experience
Lonnie N. en
Will use again in the future!
Norman T. en
It should be told to customers when they rent a unit and pay a whole month and only use it for 9 days and have 20days left in the month cant get it prorated back i feel you just ripped me off
Virgil S. en
Hey Joe! Everyone was energetic, helpful, and provided excellent service
Scott G. en
great customer service
Michael D. en
Matt Great job
HERMAN S. en
Needed the space ,got it and was very pleased with the whole experience,was there going on three years. Good job guys.
SHERRY A. en
Courteous, helpful, professional staff. Appreciated being able to make storage payments over the phone. Accommodating.
Aileen C. en
He was so nice, and checked my reservation, showed me where my unit was ,, swift and professional,
Linda N. en
A little confusion over which storage unit we were in but good on UHaul for catching a paperwork/unit discrepancy and notifying us immediately. Great UHaul staff & storage in Bellingham!
joanie h. en
The service was outstanding. The two gentlemen that were there, were very helpful and courteous.
Jennifer D. en
Nicest folks. Clean facilities. Secure. Easy to rent and easy to end contract. Convenient. Overall great experience.
Linda N. en
Our GPS lead us astray but once we got back on track and found UHaul in Bellingham, our experience was perfectly perfect. We have items in a storage unit and that process was perfect. Perfect !
Carley C. en
Very handy and decently priced.
Robert P. en
Overall, a great storage facility and team. The last employee I saw on 3/20 was great. He got my truck well. He closed my storage well. And he was working under a car earlier. Talented guy.
Natasha R. en
Excellent place too use!
sherri b. en
Everyone was so helpful and professional. Facility is clean and very organized
Cheyenne B. en
I had an excellent experience with using the U-haul storage units! Thank you.
Karen W. en
They were very accommodating to my needs.
Stephany M. en
Amazing storage place.
Norman J. en
Matthew was very helpful.
Theresa T. en
Would have liked access later in the evening
KRISTIN N. en
Initially my locker latch was damaged and I wasn't able to operate it because of my disability. They moved me right away to the adjacent locker so I wouldn't have far to move.
NATHANIEL B. en
Superb facility and staff. Thank you for making it easy!!!
THOMAS W. en
Rachel who signed me up and explained the costs and details of opening a storage account was knowledgeable and courteous.
VICKI E. en
Shop assistants were very accommodating, amazingly helpful, extremely efficient. Thank you, U haul of Bellingham!
paul k. en
Matt the fellow that checked me in , is incredible. That is what professionalism is all about. Matt went above and beyond to help. Thanks !
MAURICE S. en
A nice facility with friendly, competent staffing.
Alex h. en
great !
Katherine S. en
Very nice and exceedingly helpful staff. Very thorough on checkin of my trailer, careful billing, thoughtful explanations. I took advantage of the 1-month free storage and will likely stay longer.
MICHAEL F. en
Great
Thom D. en
Your website was intuitive and easy to use. As it turned, out the space I had reserved was not needed after all. The person I spoke with at your Meridian location was friendly, helpful, and efficient.
Girard C. en
Rachel helped me check in and get a storage unit. She also helped with the return of the trailer that I rented. Very professional and helpful!
Zack H. en
Very helpful and accommodating
ANGEL O. en
We had a storage unit for almost a year, we were satisfied with the cleanliness and security of the building.
Cheyenne B. en
Amazing customer service.
DANIEL M. en
Daniel Doug and Myles were A great help !
Arthur L. en
We felt safe by having chosen Uhaul for our storage needs.
PAOLO S. en
The staff ran between helpful and adverserial.
Margaret H. en
This company knows what it is doing. You can trust U-Haul to keep your treasures secure.
jill w. en
You cannot prorate. Like double dipping. Ripoff.
Craig T. en
Very clean and convenient. Staff helpful and friendly.
Charles G. en
Great people, clean spaces. Parking can sometimes be difficult, but not a problem if you have some patience.
John S. en
Friendly staff, easy to off load your stuff at a secure facility and return your truck. I really liked the moving carts. Really made things much easier and faster.
norm g. en
Thank you
Kelly A. en
The people working in the Bellingham location were great. The elevator broke upon my arrival and they were able to switch my storage unit to one on the first floor. Very helpful in a stressful time.
Tammy B. en
Wasn't initially happy with customer service. Since characters are limited, I can't go into detail. Hours and parking are limited but the facility is clean.
llyod p. en
All good.
Jazmin M. en
Did not have the correct truck, moved our pick up location to 1 hour and 30 minutes extra travel time, the drop off location did not even have the size of storage.
NICKOLAS W. en
Served our needs just fine.
Shaun S. en
Everything was great!
Shaun S. en
Service was great!
Michele H. en
Convenient and easy for summer storage of college dorm belongings.
Michael K. en
Fine.
BRYON L. en
The people at Meridian Uhaul are not just great at dealing with storage this is what customer service and support EVERYWHERE should be like. The world would be a better place. Thank You
Molly S. en
Staff was exceptionally helpful, friendly and welcoming to the town of Bellingham in our big move.
Kathryn V. en
It smelt really bad on the first floor
jeffery b. en
Your staff was very friendly and gave great advice for a one month rental. Thanks
Peggy N. en
I am actually going to miss the friendly crew at U-Haul! Great customer service abounds here. Everyone is very helpful and the prices on supplies are less than other stores.