Customer Reviews for U-Haul Storage of Apple Community
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

102 comentarios

191 Bradley Rd   Milford, ME 04461

(207) 827-0370

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(207) 827-0370

191 Bradley Rd
Milford, ME 04461

Servicios en esta ubicación:

Horarios de la ubicación

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Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Convenient location and friendly staff

ZACHARY W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda M.  |  Overall Experience 
Clasificación:
3.0

Made reservations with call center, asked if I had to leave a card and she said no I can give it to the person in the office when I arrive. When I arrived after an 8 hour drive, I called the local office and they only saw it as a quote. The very helpful representative, Devin from one of the local offices near Milford ME, informed me that they don't staff the location I was at and they did not have the size storage unit I requested. Devin was phenomenal and got me into a storage unit with no inconvenience to me. You should promote Devin and fire the call center representative.

Domenico C.  |  First Impressions 
Clasificación:
5.0

Both ladies couldn't have been more friendly & helpful.

RICHARD L.  |  First Impressions 
Clasificación:
5.0

I wasn't expecting a mouse trap in the storage unit.

susan r.  |  First Impressions 
Clasificación:
5.0

Devin & her team are great! Always helpful! Devin goes above and beyond to make sure things are good!

Sherry J.  |  Overall Experience 
Clasificación:
5.0

I dealt with the manager Devin Levesque, i was met with a smile and was willing to help. I watched her with other customers and he smile and helpfulness was true. You don't see that in many people anymore. I will recommend this u-haul to my friends because of her and her knowledge of her job.

Kevin D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROXANNE W.  |  Overall Experience 
Clasificación:
5.0

Ease of renting is a must for me. It's a good feeling of security to know my belongings are safe.

Samantha r.  |  First Impressions 
Clasificación:
5.0

Devin is incredible.

Anthony V.  |  Overall Experience 
Clasificación:
5.0

The staff was great, friendly, and knowledgeable, both on the phone and in person. They made the whole experience easy and painless.

Sergio B.  |  First Impressions 
Clasificación:
5.0

Manager is professional and courteous!

James T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose T.  |  First Impressions 
Clasificación:
3.0

Average rating is because I reserved at the Orono location starting May 1. Since I did not arrive for the paperwork until May 5, my unit was switched to a far less convenient location in Milford. I was given no notice this would happen. If I had known, I would have done the paperwork and made my payment on or before May 1. IF THIS IS YOUR POLICY YOU NEED TO MAKE IT KNOWN WHEN RESERVATIONS ARE MADE. At a minimum, you might have offered me some discount or other "comp" to make up for your service lapse in not giving notice of the location switch policy.

James C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Connie D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Malcolm S.  |  Overall Experience 
Clasificación:
5.0

The service was great for storing my vehicle at the Apple Community location. The staff was exceptionally helpful and got me access to my unit with no issues at all when I flew in from Idaho to collect my vehicle. I would highly recommend their facility to anyone in the area.

Michael J.  |  Overall Experience 
Clasificación:
2.0

The locker was only 10x9 while advertised as 10x10. This gave me that squished burger at drive through feeling. Not the end of world, but I felt a bit cheated.

Matthew F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Gail V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B.  |  First Impressions 
Clasificación:
5.0

Very helpful friendly employees.

Donald G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nina W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick & Theresa P.  |  Online Move In 
Clasificación:
5.0

Good people to work with . Thank You for all you done for my wife and I !

ricky s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

FRELING S.  |  Overall Experience 
Clasificación:
5.0

Storage units were clean and well maintained. Devin Levesque was a pleasure to work with. She and her staff were always pleasant and professional.

Raymond A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J.  |  First Impressions 
Clasificación:
5.0

Devin was very helpful and getting the unit was very smooth. Great customer service.

tommy g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ralph n.  |  First Impressions 
Clasificación:
5.0

Devin is friendly and extremely easy to deal with.

Gail V.  |  First Impressions 
Clasificación:
5.0

Very helpful when we moved out of state, easy to use and communication is great.

Nina W.  |  First Impressions 
Clasificación:
5.0

Devan was very proficient and terrific to work with.

Doug B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KHUSRO K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brooklynn P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRIS E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Suzanne H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Norma D.  |  Overall Experience 
Clasificación:
5.0

Will be so helpful storing our camper instead of hauling it back to presque isle each time!

Julie T.  |  First Impressions 
Clasificación:
5.0

great service, courteous staff, this is the place for your long-term storage needs!

Rusty B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Angela K.  |  Online Move In 
Clasificación:
5.0

Everything about the experience was first rate. Thank you to the staff for all their help

James G.  |  Overall Experience 
Clasificación:
5.0

Staff was excellent

KEVIN B.  |  First Impressions 
Clasificación:
5.0

Very easy and quick to move in

Jaime G.  |  Online Move In 
Clasificación:
3.0

Dealing with my local uhaul office was great. Very friendly and helpful. Your customer service line is horrendous, I tried to book my unit online and it charged me 3 times. The lady on the phone took almost an hour to fix it. THEN she asked me if I wanted to book it over the phone and booked me a unit twice the size of what I asked for! It may have been an off day, but it was ridiculous to have to deal with as a paying customer. I almost decided to spend my money elsewhere after that.

Bailey B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim M.  |  First Impressions 
Clasificación:
5.0

Our storage experience was great. Absolutely no issues.

Doug C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ralph n.  |  Overall Experience 
Clasificación:
5.0

I have rented a storage bay for winter storage of my car every year over the past 5 years. In each case, this facility has been excellent. The space is clean and easy to access, the staff are really helpful and pleasant, and the price is reasonable for what I am getting. I'd recommend them highly.

Mark W.  |  Overall Experience 
Clasificación:
5.0

Devine is a great asset to your company. Very gracious and friendly. Everything exceeded my expectations. Gracias

andrew f.  |  First Impressions 
Clasificación:
5.0

Very good all around.

Wiliam M.  |  Overall Experience 
Clasificación:
5.0

The entire experience from ordering to pick up all of the above was AMAZING.

Suzanne H.  |  First Impressions 
Clasificación:
5.0

I use u-haul every year to store my car for 4 months when I go overseas. This year I had to come back 2 months early. My prepayment of those 2 months was refunded. Thank you to a great company.

Robert C.  |  Overall Experience 
Clasificación:
1.0

I traveled quite a distance I paid people to move my stuff I was exhausted cold tired when I got to the storage unit that they rented me it had a big paddle lock on it when I had been told that it was free and clear and I could just put my stuff in it and lock it with my own lock it turned into be a two hour fiasco with the people that were waiting to put my stuff in me and my mother freezing it was just a big mess up big big mess I had to Make phone call after phone call until I reach someone they could give me another unit in the same facility area and then when I went to rent it and I have been told one price and when I got there it was like $40 more no I take that back $50 more and I didn’t have a choice

Tammy H.  |  First Impressions 
Clasificación:
5.0

The staff were always very helpful. I would highly recommend.

Lisa P.  |  Overall Experience 
Clasificación:
5.0

Thank you for the service!

Ricardo M.  |  Overall Experience 
Clasificación:
5.0

Thumbs Up!

George A.  |  First Impressions 
Clasificación:
5.0

She is so cute

Ricardo M.  |  First Impressions 
Clasificación:
5.0

All of the staff I dealt with were extremely pleasant. Their services were critical in making my move go smooth. I can not say enough good about the whole team.

Stephen L.  |  Overall Experience 
Clasificación:
5.0

fast, friendly, accurate and efficient

Rusty B.  |  First Impressions 
Clasificación:
5.0

Great staff and facility!

Mike J.  |  Overall Experience 
Clasificación:
5.0

Very satisfied with the facility

Richard S.  |  Overall Experience 
Clasificación:
5.0

Always professional and courteous. A pleasure to deal with. Main store and unit were exceptionally clean.

Patty H.  |  Overall Experience 
Clasificación:
5.0

Devin was just excellent -- very professional and efficient. Keep up the good work!

KHUSRO K.  |  First Impressions 
Clasificación:
5.0

Had an issue with a wiring install at Oldtown u haul in Stillwater, but had it corrected in Bangor at the Hammond st u haul. Other then that very good people and manager Devon was very helpful.

George S.  |  Overall Experience 
Clasificación:
1.0

Never a local person when you call so when they tell you that someone will be there, they wont.

Bill p.  |  Overall Experience 
Clasificación:
5.0

My experience with the rental process was excellent.

Doug C.  |  First Impressions 
Clasificación:
1.0

Could never get thru to either facility when had problems/ questions. Go to closer facility unable to help. Staff very rude and would not give free month like advertised. Very user unfriendly!!

Tabitha G.  |  Overall Experience 
Clasificación:
5.0

The manager was very knowledgeable and professional, offered guidance to the size unit I would need as I sold my house and was getting ready to purchase another. Thank you very much.

Brian S.  |  First Impressions 
Clasificación:
5.0

Super friendly and helpful staff!

MONICA M.  |  Overall Experience 
Clasificación:
2.0

Be sure you are getting the actual location and NOT the call center!

Bill p.  |  First Impressions 
Clasificación:
1.0

Absolutely horrid service. We could not get into our unit due to ice build up. We were locked out numerous times even though the rent was paid. The gate was always open.

Sarah W.  |  Overall Experience 
Clasificación:
5.0

As expected

Malcolm m.  |  Overall Experience 
Clasificación:
5.0

real well liked and friendly . thank you

John g.  |  Overall Experience 
Clasificación:
3.0

The main office does not communicate with the local one. We took our camper out of storage on May 20 and called the number we had on file. We got charged after we took the unit out of storage.

Stanley G.  |  Overall Experience 
Clasificación:
1.0

This has been the worst experience I have ever had. I had my storage unit for 5 years and when Uhaul took over I had so many problems. constant payment issues, constantly having to call. horrible.

TORI W.  |  Overall Experience 
Clasificación:
5.0

Devin was a great help, she made my move go without a hitch, Devin gave me a choice of locations, Old Town, Milford or their new storage on Kelly Road in Orono for my storage needs. Thank you Devin

dave M.  |  First Impressions 
Clasificación:
5.0

it was quick and easy

Manley L.  |  First Impressions 
Clasificación:
5.0

They made it quick, easy and efficient

Malissa m.  |  Overall Experience 
Clasificación:
5.0

Great C/S

Enrique D.  |  First Impressions 
Clasificación:
4.0

There was a lot of people waiting when I first went in to rent the unit but when I came back later check in was fast and pleasant.

Malcolm m.  |  First Impressions 
Clasificación:
5.0

I would certainly go back to UHaul for future storage needs

Al S.  |  Overall Experience 
Clasificación:
5.0

All my answers were answered when I came in to require about a storage

wanda f.  |  Overall Experience 
Clasificación:
5.0

Helpful staff. Good customer service.

Farris A.  |  First Impressions 
Clasificación:
5.0

Gracias

Brendan T.  |  Overall Experience 
Clasificación:
2.0

This is the most horrible crooked lying company i have ever experienced. I would never ever send my worst enemy to uhaul storage. I made contact with them weeks in advanced to be lied to and betrayed

Brittany L.  |  Overall Experience 
Clasificación:
5.0

Thank you for everything. See you in spring.

James P.  |  Overall Experience 
Clasificación:
5.0

Great friendly staff, great location and easy access to my unit. :)

Nicole F.  |  Overall Experience 
Clasificación:
5.0

Very positive experience. Helpful and friendly staff! Thanks.

Karla H.  |  Overall Experience 
Clasificación:
5.0

Best experience i have had with uhaul.

Tasha L.  |  Overall Experience 
Clasificación:
5.0

Everything went well and as expected.

heidi s.  |  Overall Experience 
Clasificación:
5.0

Great experience! Super helpful and friendly employees. The premises are always clean! Rarely staff at this address, but I can always contact Old Town.

Jeanne S.  |  Overall Experience 
Clasificación:
4.0

Very helpful Place was very clean and easy to get to from Umaine

Alison B.  |  Overall Experience 
Clasificación:
4.0

Convenient location, clean

Celia S. | Reservación
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