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Storage units were clean and well maintained. Devin Levesque was a pleasure to work with. She and her staff were always pleasant and professional.
Devin was very helpful and getting the unit was very smooth. Great customer service.
Devin is friendly and extremely easy to deal with.
Very helpful when we moved out of state, easy to use and communication is great.
Devan was very proficient and terrific to work with.
Will be so helpful storing our camper instead of hauling it back to presque isle each time!
great service, courteous staff, this is the place for your long-term storage needs!
Everything about the experience was first rate. Thank you to the staff for all their help
Staff was excellent
Very easy and quick to move in
Dealing with my local uhaul office was great. Very friendly and helpful. Your customer service line is horrendous, I tried to book my unit online and it charged me 3 times. The lady on the phone took almost an hour to fix it. THEN she asked me if I wanted to book it over the phone and booked me a unit twice the size of what I asked for! It may have been an off day, but it was ridiculous to have to deal with as a paying customer. I almost decided to spend my money elsewhere after that.
Our storage experience was great. Absolutely no issues.
I have rented a storage bay for winter storage of my car every year over the past 5 years. In each case, this facility has been excellent. The space is clean and easy to access, the staff are really helpful and pleasant, and the price is reasonable for what I am getting. I'd recommend them highly.
Devine is a great asset to your company. Very gracious and friendly. Everything exceeded my expectations. Thanks
Very good all around.
The entire experience from ordering to pick up all of the above was AMAZING.
I use u-haul every year to store my car for 4 months when I go overseas. This year I had to come back 2 months early. My prepayment of those 2 months was refunded. Thank you to a great company.
I traveled quite a distance I paid people to move my stuff I was exhausted cold tired when I got to the storage unit that they rented me it had a big paddle lock on it when I had been told that it was free and clear and I could just put my stuff in it and lock it with my own lock it turned into be a two hour fiasco with the people that were waiting to put my stuff in me and my mother freezing it was just a big mess up big big mess I had to Make phone call after phone call until I reach someone they could give me another unit in the same facility area and then when I went to rent it and I have been told one price and when I got there it was like $40 more no I take that back $50 more and I didn’t have a choice
The staff were always very helpful. I would highly recommend.
Thank you for the service!
Thumbs Up!
She is so cute
All of the staff I dealt with were extremely pleasant. Their services were critical in making my move go smooth. I can not say enough good about the whole team.
fast, friendly, accurate and efficient
Great staff and facility!
Very satisfied with the facility
Always professional and courteous. A pleasure to deal with. Main store and unit were exceptionally clean.
Devin was just excellent -- very professional and efficient. Keep up the good work!
Had an issue with a wiring install at Oldtown u haul in Stillwater, but had it corrected in Bangor at the Hammond st u haul. Other then that very good people and manager Devon was very helpful.
Never a local person when you call so when they tell you that someone will be there, they wont.
My experience with the rental process was excellent.
Could never get thru to either facility when had problems/ questions. Go to closer facility unable to help. Staff very rude and would not give free month like advertised. Very user unfriendly!!
The manager was very knowledgeable and professional, offered guidance to the size unit I would need as I sold my house and was getting ready to purchase another. Thank you very much.
Super friendly and helpful staff!
Be sure you are getting the actual location and NOT the call center!
Absolutely horrid service. We could not get into our unit due to ice build up. We were locked out numerous times even though the rent was paid. The gate was always open.
As expected
real well liked and friendly . thank you
The main office does not communicate with the local one. We took our camper out of storage on May 20 and called the number we had on file. We got charged after we took the unit out of storage.
This has been the worst experience I have ever had. I had my storage unit for 5 years and when Uhaul took over I had so many problems. constant payment issues, constantly having to call. horrible.
Devin was a great help, she made my move go without a hitch, Devin gave me a choice of locations, Old Town, Milford or their new storage on Kelly Road in Orono for my storage needs. Thank you Devin
it was quick and easy
They made it quick, easy and efficient
Great C/S
There was a lot of people waiting when I first went in to rent the unit but when I came back later check in was fast and pleasant.
I would certainly go back to UHaul for future storage needs
All my answers were answered when I came in to require about a storage
Helpful staff. Good customer service.
Thank you
This is the most horrible crooked lying company i have ever experienced. I would never ever send my worst enemy to uhaul storage. I made contact with them weeks in advanced to be lied to and betrayed
Thank you for everything. See you in spring.
Great friendly staff, great location and easy access to my unit. :)
Very positive experience. Helpful and friendly staff! Thanks.
Best experience i have had with uhaul.
Everything went well and as expected.
Great experience! Super helpful and friendly employees. The premises are always clean! Rarely staff at this address, but I can always contact Old Town.
Very helpful Place was very clean and easy to get to from Umaine
Convenient location, clean
Great and helpful staff!!
Just great. No problems. Thanks for your help.
The unit had not been cleaned prior to renting it to me. There was trash strewn about it and lots of mice droppings throughout it. I had to move to a different unit, which was inconvenient.
This is a great facility. Have used it twice, once for all our furniture, using two large units and this time for outside storage of a camping trailer. Thank-you.
This is the third time that I've used the services of U-Haul storage in Old Town, and this year in Milford. Each has been a great experience, with clean stalls and excellent support from the staff.
