Comentarios del cliente para U-Haul Storage at I-20 and Pearson

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Storage at I-20 and Pearson

Grado total:

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Almond T. en

Grado:

They were very friendly and professional.

Tammy C. en

Grado:

The people that work at both locations in pearl was great.... Went to highway 80 first she walk me through everything and even found me the other uhual place in pearl and did my reservations for me.... When went a got the other place they were really super nice. I will tell all my friends so they can use this location ... Thanks for everything

CHARLTON J. en

Grado:

The staff is courteous and patient during the stress of moving. Also, the facility is very nice and secure.

Anglela W. en

Grado:

Office staff was very helpful and pleasant people. This was my second time storing at this facility. Highly recommend 1-20 Pearl U-haul for your storage needs.

Edmund W. en

Grado:

Very nice people......and helpful

Keith C. en

Grado:

I had a very good experience at this facility. Everyone was very helpful. The move in process was very smooth and we were able to get our unit in very little time. Would definitely recommend.

Valerie F. en

Grado:

El cliente no dejó un comentario.

Keith C. en

Grado:

I had a really good experience at this location. I was actually supposed to turn my rental in a different location, but since I had a storage unit, they helped my turn my rental in at this location. Staff was very friendly and helpful. Would definitely recommend this location.

stan s. en

Grado:

El cliente no dejó un comentario.

judy r. en

Grado:

El cliente no dejó un comentario.

REBECCA D. en

Grado:

Customer service is over the top at this location. I would drive by 5 other Uhaul locations just to do business with this one. They are always acomodating and friendly.

Anglela W. en

Grado:

Becky was amazing helping me to decide which size storage I needed.

LaQuessia D. en

Grado:

Poor customer service!Management is very rude!

Paul A. en

Grado:

El cliente no dejó un comentario.

Sheila S. en

Grado:

El cliente no dejó un comentario.

tina t. en

Grado:

I was very pleased with the greeting of the staff. The U-Haul storage are very cool and clean. Most of all i'm very pleased with my price for storage unit. Thank You U-Haul of Pearl Ms.

Dale S. en

Grado:

Your employer tell me to back up, thought he was helping me, I hit a pole, He said, " He thought I was good, don't my father SUV....

KIM S. en

Grado:

It was a great experience and actually made moving fun!

karl l. en

Grado:

At this point, nothing. Very clean vehicle and well taken care of! Thanks

Thaddeus D. en

Grado:

The online check in process was kind of a disaster, but when I spoke with the people at the location, everything else went very smoothly

Michael S. en

Grado:

Guys working at the front desk were very courteous and helpful.

allyson r. en

Grado:

The manager on duty was so kind and helped me load my dolly into my car. He was on the grounds when I first arrived but came to the door within seconds of me calling the number left on the door. It was a very clean place unlike the other U-Haul I had just visited off Highway 80 in Pearl.

REBECCA D. en

Grado:

El cliente no dejó un comentario.

Humberto S. en

Grado:

Nice people!

Allen L. en

Grado:

Doing great keep it up.

Robertson H. en

Grado:

What's the point of reserving and then being told to go elsewhere? Luckily, this location wasn't very far, as opposed to the last time I rented when I had to drive over an hour to pick up the truck. The problem this time was that there was a leak in the truck. Big enough that we could see sky/light. Normally, this wouldn't be a problem except for the fact that it was raining hard off and all on day and it was getting water inside the truck. When we called the location, they said to just tell the drop off location since the truck wasn't being returned to their location.

Mary D. en

Grado:

We were originally supposed to pick up at Pearson rd and hwy 80. At that location we waited 45 minutes before we were processed and when we were finally processed we found out that there was no dolly and our truck was scheduled to be returned in 5 hours. I had reserved the truck for 8 hours. While waiting the employee never said hey, how are you, I’ll be one minute, nothing. At one point during the check in she got up and went outside and checked two trucks in while I sat there wondering what was going on. I’ve never had customer service this bad. When we got to the new location it was exact opposite. It took about ten minutes start to finish. The staff was friendly and knowledgeable. I will come back to this location for all of my U-Haul needs.

Eric T. en

Grado:

El cliente no dejó un comentario.

Melvin W. en

Grado:

The car Dolly’s could use new straps and having a man there to help the customer hookup rather than a weak woman.

Paulette R. en

Grado:

El cliente no dejó un comentario.

Lisa B. en

Grado:

Becky and Greg were very helpful and answered all my questions. They were very kind and courteous, which is something you don’t see much these days. I would highly recommend this facility to anyone.

Larry B. en

Grado:

Best storage facility I have ever used. Friendly folks,,clean,secure,,easily accessible. Would recommend to anyone. 👍🖒..LARRY

janay g. en

Grado:

They took care my problems when they a rose. I lost my access could were very helpful in retrieving that

JEFF D. en

Grado:

Love the management. Very easy to speak too.

JOSEPH G. en

Grado:

Always very friendly and professional. Customer service was awesome. Thanks again

EERON P. en

Grado:

Becky and Greg were always helpful and so very nice.

MAVIS B. en

Grado:

Friendly efficient staff. Clean and well maintained. Great job!

PATRICIA H. en

Grado:

I was a client of this storage facility before Uhaul took it over. Uhaul made some changes to the facility but over all it has been great. The staff is wonderful

JENNY N. en

Grado:

My reservation was not able to be filled. The staff did not seem to care. Although it wasn't my job to fix the problem, I was the one doing the creative thinking to solve the problem. Disappointing!!

Ryan H. en

Grado:

Overall a very good experience. I will be back next time we need storage! Thanks! Ryan Haslob