Comentarios del cliente para U-Haul of VFW Parkway West Roxbury

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of VFW Parkway West Roxbury

Grado total:

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David F. en

Grado:

Check out took 50 minutes, even with a reservation and having done the online verification in advance. Checking in took 30 minutes. I was disappointed that the reservation system did not tell in advance about the state and city surcharges, which in this case added up to 60% of the rental charge.

Robert W. en

Grado:

agent did a good job of getting me in and out kind and knew his product very well good experience

Arvind R. en

Grado:

I was charged a $20 late return fee even though I returned the equipment one day early! Dont know yet whose mistake this is, but I pointed it out 2 working days ago and no one has yet replied.

Virginia R. en

Grado:

None

Thomas C. en

Grado:

The manager was exceptional and extremely helpful

Victor Z. en

Grado:

El cliente no dejó un comentario.

thomas T. en

Grado:

The attendant was very helpfull, knowledgeable, friendly and fast and efficient. If I ever need another Uhaul I will go to this location.

Robert H. en

Grado:

STAFF WAS EXCELLANT. HIGHLY RECOMMEND

Heidi K. en

Grado:

El cliente no dejó un comentario.

Graham G. en

Grado:

Computer malfunction delayed me about 1/2 an hour. The staff person working said this malfunction was common.

Arvind R. en

Grado:

I don't know the names of the staff who were on duty between 3- 5pm, September 15, 2019, but I want to commend them for how helpful and forthright they were when answering my questions.

Michael L. en

Grado:

El cliente no dejó un comentario.

Mike R. en

Grado:

El cliente no dejó un comentario.

james G. en

Grado:

I filled up the fuel across the street from the location, even have the receipts, was still charged for 17$ worth of fuel. the owner is unprofessional and I will never recommend this location to anyone. its worth driving out of the way then to deal with this location

Peter Y. en

Grado:

Slow check in process which made it take 20 min with one person ahead of me.

Mary L. en

Grado:

El cliente no dejó un comentario.

georges M. en

Grado:

El cliente no dejó un comentario.

Gina G. en

Grado:

El cliente no dejó un comentario.

NEAL B. en

Grado:

El cliente no dejó un comentario.

Jeffrey D. en

Grado:

Customer service was excellent in all respects.

Karen R. en

Grado:

El cliente no dejó un comentario.

Anand M. en

Grado:

The store is very small and cramped up. The van that I rented smelled like cigarette.

Michael P. en

Grado:

El cliente no dejó un comentario.

Africa C. en

Grado:

El cliente no dejó un comentario.

Barbara S. en

Grado:

Jim Desmond was very helpful!

Robert B. en

Grado:

The manager was not helpful at all. Tried to convince me i was at the wrong location and didn’t want to accept my truck because his lot was too full.

CHRISTIAN S. en

Grado:

El cliente no dejó un comentario.

Judy D. en

Grado:

Terrific customer service from Jimmy.

Corey H. en

Grado:

The owner was great to work with.

Rachel V. en

Grado:

This location needs more employees. James (the owner) was the only person working

Karen S. en

Grado:

I rented a van twice, 2 days apart, first for a move from apt to storage unit, then for a move from storage unit to a new apt. There was a $20 insurance fee only on the 2nd one. I don't remember agreeing to purchase insurance. I don't know why I didn't get charged for the first one and did get charged for the 2nd one. Everything else was perfect.

Juliette L. en

Grado:

I didn’t move out! Someone put in the system that I cleared out my U-box but I did not. I’ve been trying to figure out what is going on but have not received an answer.

William D. en

Grado:

I would definitely use this Uhaul again.