Customer Reviews for U-Haul of Vallejo

7,098 comentarios

2050 Solano Av   Vallejo, CA 94590

(707) 552-6278

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(707) 552-6278

2050 Solano Av
Vallejo, CA 94590

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

The worst service ever received fr Precious who is supposed to be a manager. Tried to speak with another employee and he ignored me

Adrianne M. 
Clasificación:
5.0

Everyone was very polite and friendly. The hitch for my truck was installed quick and flawlessly. Vallejo stinks but these people are wonderful. This quick and perfect installation saved me from a huge last-minute headache and you can't beat the price. Thanks Uhaul of Vallejo!!!!

Deven D. 
Clasificación:
5.0

Excellent location, very helpful, great truck - Thanks!

Mike N. 
Clasificación:
5.0

Both reserving a truck and picking it up was very easy then returning it was even easier. The staff was friendly and knowledgeable. When I need to rent a truck again I will definitely go back to U-Haul.

Lawrence V. 
Clasificación:
3.0

Engine light was on.

GREGORY A. 
Clasificación:
5.0

No improvements needed I received excellent friendly customer service from this location. I will always return to them when needed

LELANI R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jose Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

Zina S. 
Clasificación:
5.0

Great experience. Nothing to improve.

Mohammed A. 
Clasificación:
5.0

Great Staff!! Very helpful! I come here everytime!

Lawrence G. 
Clasificación:
5.0

I would like to recognize one of the employees there: Precious. She is an excellent representative of your company. Her customer service is superb. She takes the time to make sure everything is clear to the customer and she remains highly poised and calm even under the pressure of a store full of waiting customers. You are lucky to have Precious on your staff!

Stephen S. 
Clasificación:
5.0

Amazing

MARISSA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

William D. 
Clasificación:
4.0

The only problem was they scheduled for two days when it was only one day.

VINCENT I. 
Clasificación:
5.0

I was very please with the courteous friendly service of the Solano Ave. Vallejo U-Haul. It was very affordable for what I needed to do. I recommend this rental company to my friends and family. Gracias

Calvin M. 
Clasificación:
3.0

El cliente no dejó un comentario.

jamil L. 
Clasificación:
5.0

Excellent location, well managed, great customer service

Peter H. 
Clasificación:
5.0

Great location. Knowledgeable and friendly employees. A good experience.

Susan W. 
Clasificación:
5.0

At this time nothing,it's working

Walter T. 
Clasificación:
3.0

This was my second rental for that day, the first location wasn't in service which cause a delay in me moving very poor service.

Ruth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rodney A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah A. 
Clasificación:
4.0

U-Haul not at all clean on outside. Inside was ok.

KIMBERLY K. 
Clasificación:
5.0

Just keep doing what you are doing now' The employees there are very nice. They above & being the call of duty.

Valeria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jane M. 
Clasificación:
5.0

Cheaper prices

Tamara R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dale L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dale L. 
Clasificación:
5.0

Weed out Moving Help of fly by night providers.

HAROLD L. 
Clasificación:
5.0

The guy that was checking The truck when you return it, is awesome!

Manuelito S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amaya A. 
Clasificación:
3.0

I went to get the rental on 9/26/21, it would be nice if there was another person helping out the young lady that was waiting on the customers. I give her credit for keeping her composure. Not once did she lose her cool.

NICOLE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loa K. 
Clasificación:
5.0

Great all around service, excellent staff!

Peter H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WESLEY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT A. 
Clasificación:
5.0

Do you need more covered trailers

Charles A. 
Clasificación:
5.0

Great service!!

Tracy Z. 
Clasificación:
5.0

Staff is very friendly and helpful

Hardip S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah A. 
Clasificación:
5.0

Make sure all alerts on the vehicle are fixed before renting it out. Mine apparently had a check engine light for the gas cap. That can easily be fixed before you rent it out.

Yvonne D. 
Clasificación:
5.0

Customer was very helpful , polite and professional and courteous and more importantly I was helped and out in a very short period if time which I felt was as important as the service I received. Will definitely come back for any if my u -haul needs.

NORMAN H. 
Clasificación:
5.0

Staff was outstanding

LAVERNE B. 
Clasificación:
3.0

El cliente no dejó un comentario.

FRANCOIS A. 
Clasificación:
5.0

This was honestly the fastest customer service I have ever had at a U-Haul over the years! And India is excellent and perfect example of how a business should be ran with accuracy and speed to get you out the door and on with your day! Best U-haul location ever!

Edwin R. 
Clasificación:
5.0

El cliente no dejó un comentario.

juan F. 
Clasificación:
5.0

Super clean, nice staff and easy in/out.

Kenneth H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT V. 
Clasificación:
5.0

The app is clunky. I tried to use it for picking up my truck and gave up. Went inside and the person there was helpful

Colin F. 
Clasificación:
4.0

The guy who checked me in was awesome

FLORENTINO M. 
Clasificación:
5.0

Continue great service

Ronald R. 
Clasificación:
4.0

El cliente no dejó un comentario.

David Z. 
Clasificación:
5.0

Excellent as always! Indya was awesome! Knowledgeable! Respectful! Fred Alford

Frederick A. 
Clasificación:
5.0

the young lady that assisted me on my return to the Vallejo store was so informative and had a great customer service personallity .

Louis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Sales Rep Galvin provided excellent service and worry free rental experience, Thank you!

Dexter O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TATIANA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew K. 
Clasificación:
5.0

Cannot think of anything. Please keep everything, especially the personnel at the location, the same or better.

SANKARAN I. 
Clasificación:
5.0

The ladies that helped me were very nice. The only thing I would ever say is maybe a reminder to look at the link for the truck damage in the beginning of the rental.

CHRISTOPHER R. 
Clasificación:
5.0

Every thing was perfect.....excellent customer service

James J. 
Clasificación:
5.0

The staff was extremely courteous and helpful. There was some confusion on my end regarding the return time due to my exhaustion from 3 days of intense moving. They were completely understanding and helped me figure out my situation. I would suggest using the app to check-in to expedite your rental because they can get quite busy. But even without the app they are efficient and get you moving quickly. I will definitely use this location again!

Elizabeth D. 
Clasificación:
5.0

Excellent as usual! Fred Alford

Frederick A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

India and the guy she was working with were great! Friendly and Accommodating!

Audieruel G. 
Clasificación:
5.0

I rented a cargo trailer and it was clean enough inside. The outside has mud/splatter from road which I documented in my photos and initial status report.

Leo B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime B. 
Clasificación:
5.0

No comment

MARC R. 
Clasificación:
3.0

Check for indicating lights on the dashboard, as well as make sure the seats do not smell like urine.

Gerardo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay N. 
Clasificación:
5.0

El cliente no dejó un comentario.

douglas P. 
Clasificación:
5.0

India, the lady at the desk, was extremely nice and helpful. She truly makes the experience of picking up a vehicle painless and easy. She's an asset to uhaul, in my opinion.

PHILLIP A. 
Clasificación:
5.0

Calvin Fritz was great in the transaction.

Oscar H. 
Clasificación:
5.0

I believe I was overcharged for the use of truck. Only used 30 miles but paid over $100. When I went to return after hours none of the posted internet links to turn in truck were functioning. At next business day opening I was charged a fee for not doing the internet drop off.

JONATHAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek S. 
Clasificación:
5.0

We got out of there in about four minutes without getting out of our vehicle.

JERRY L. 
Clasificación:
5.0

Staff was well professional, friendly and efficient.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica R. 
Clasificación:
5.0

Fast, friendly service! Very well pleased.

MARY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT M. 
Clasificación:
5.0

great customer service. fast service.

AUGUSTO C. 
Clasificación:
5.0

Nothing, keep it as is.

Ricky N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel M. 
Clasificación:
5.0

Friendly and helpful staff.

Darris A. 
Clasificación:
2.0

Have a one way option. We ended up paying more because this place does not have the option for us to return the truck to another Uhaul place where we moved. More mileage to pay. :(

Fritzengloria R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larobb L. 
Clasificación:
4.0

The only issue we had was that there were not enough moving blankets at this location. They were only able to give us six though we asked for a dozen. Otherwise pickup and drop off were very easy and the staff was very helpful and professional.

Sarah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN P. 
Clasificación:
3.0

The customer service was great, they warned us about dash warning lights were on and not worry about it… but the van was the most dangerous vehicle I have ever been in. The break system needed service, the transaction control kept on turning on at different rate of speed. The car would lose power at different speeds and giving it more gas, the transmission shifts to the lowest gear making you worry about hitting another vehicle. Driving the van was like being in a roller coaster and van needs major mechanical service

Ericson S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vimal C. 
Clasificación:
3.0

The person that helped me she's not that friendly.

DOMINIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

Excellent Service

Harry N. 
No se han enviado comentarios para esta ubicación.

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    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

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