Customer Reviews for U-Haul of Vallejo

7,049 reviews

2050 Solano Av   Vallejo, CA 94590

(707) 552-6278

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(707) 552-6278

2050 Solano Av
Vallejo, CA 94590

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

juan F. 
Clasificación:
5.0

Super clean, nice staff and easy in/out.

Kenneth H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT V. 
Clasificación:
5.0

The app is clunky. I tried to use it for picking up my truck and gave up. Went inside and the person there was helpful

Colin F. 
Clasificación:
4.0

The guy who checked me in was awesome

FLORENTINO M. 
Clasificación:
5.0

Continue great service

Ronald R. 
Clasificación:
4.0

El cliente no dejó un comentario.

David Z. 
Clasificación:
5.0

Excellent as always! Indya was awesome! Knowledgeable! Respectful! Fred Alford

Frederick A. 
Clasificación:
5.0

the young lady that assisted me on my return to the Vallejo store was so informative and had a great customer service personallity .

Louis T. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Sales Rep Galvin provided excellent service and worry free rental experience, Thank you!

Dexter O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TATIANA T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew K. 
Clasificación:
5.0

Cannot think of anything. Please keep everything, especially the personnel at the location, the same or better.

SANKARAN I. 
Clasificación:
5.0

The ladies that helped me were very nice. The only thing I would ever say is maybe a reminder to look at the link for the truck damage in the beginning of the rental.

CHRISTOPHER R. 
Clasificación:
5.0

Every thing was perfect.....excellent customer service

James J. 
Clasificación:
5.0

The staff was extremely courteous and helpful. There was some confusion on my end regarding the return time due to my exhaustion from 3 days of intense moving. They were completely understanding and helped me figure out my situation. I would suggest using the app to check-in to expedite your rental because they can get quite busy. But even without the app they are efficient and get you moving quickly. I will definitely use this location again!

Elizabeth D. 
Clasificación:
5.0

Excellent as usual! Fred Alford

Frederick A. 
Clasificación:
4.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

India and the guy she was working with were great! Friendly and Accommodating!

Audieruel G. 
Clasificación:
5.0

I rented a cargo trailer and it was clean enough inside. The outside has mud/splatter from road which I documented in my photos and initial status report.

Leo B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime B. 
Clasificación:
5.0

No comment

MARC R. 
Clasificación:
3.0

Check for indicating lights on the dashboard, as well as make sure the seats do not smell like urine.

Gerardo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kay N. 
Clasificación:
5.0

El cliente no dejó un comentario.

douglas P. 
Clasificación:
5.0

India, the lady at the desk, was extremely nice and helpful. She truly makes the experience of picking up a vehicle painless and easy. She's an asset to uhaul, in my opinion.

PHILLIP A. 
Clasificación:
5.0

Calvin Fritz was great in the transaction.

Oscar H. 
Clasificación:
5.0

I believe I was overcharged for the use of truck. Only used 30 miles but paid over $100. When I went to return after hours none of the posted internet links to turn in truck were functioning. At next business day opening I was charged a fee for not doing the internet drop off.

JONATHAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derek S. 
Clasificación:
5.0

We got out of there in about four minutes without getting out of our vehicle.

JERRY L. 
Clasificación:
5.0

Staff was well professional, friendly and efficient.

William A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jessica R. 
Clasificación:
5.0

Fast, friendly service! Very well pleased.

MARY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT M. 
Clasificación:
5.0

great customer service. fast service.

AUGUSTO C. 
Clasificación:
5.0

Nothing, keep it as is.

Ricky N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manuel M. 
Clasificación:
5.0

Friendly and helpful staff.

Darris A. 
Clasificación:
2.0

Have a one way option. We ended up paying more because this place does not have the option for us to return the truck to another Uhaul place where we moved. More mileage to pay. :(

Fritzengloria R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larobb L. 
Clasificación:
4.0

The only issue we had was that there were not enough moving blankets at this location. They were only able to give us six though we asked for a dozen. Otherwise pickup and drop off were very easy and the staff was very helpful and professional.

Sarah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN P. 
Clasificación:
3.0

The customer service was great, they warned us about dash warning lights were on and not worry about it… but the van was the most dangerous vehicle I have ever been in. The break system needed service, the transaction control kept on turning on at different rate of speed. The car would lose power at different speeds and giving it more gas, the transmission shifts to the lowest gear making you worry about hitting another vehicle. Driving the van was like being in a roller coaster and van needs major mechanical service

Ericson S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Vimal C. 
Clasificación:
3.0

The person that helped me she's not that friendly.

DOMINIC M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL T. 
Clasificación:
5.0

Excellent Service

Harry N. 
Clasificación:
3.0

The young lady at the desk was very Nice and explained everything in detail I did not get her name but she is a real asset to your company. And when I return The trailer the gentleman was friendly and professional and Proficient at getting us on our way. Thanks James David Nidever

James N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tangie M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laroy R. 
Clasificación:
5.0

All personnel were knowledgeable, friendly and efficient. I have rented there before and will continue to do so based on my experiences.

Gregory Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy Ann A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Devin S. 
Clasificación:
4.0

The mobile check in was a cool feature but we got there early but still wasted 30 mins of our rental time trying to figure it out.

Rex S. 
Clasificación:
5.0

Very friendly and helpful personnel.

Diane L. 
Clasificación:
5.0

Customer service was great! Easy process.

Suan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL R. 
Clasificación:
5.0

Nice job, I moved from Concord and the UHaul there is horrible Reservations mean nothing and it's very difficult to rent equipment Thanks for a job well done

Donna B. 
Clasificación:
5.0

Great job!

Claude N. 
Clasificación:
5.0

Maybe offer pick up and drop off services to customers with no second driver. Customers like me had to seek alternative means to get to and from the location.

REGINALD S. 
Clasificación:
4.0

I was never sent my receipt for the rental.

Karim P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick A. 
Clasificación:
5.0

Excellent professional and courteous staff.

Daymon D. 
Clasificación:
5.0

It was easy.

Wallace H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lauren V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick S. 
Clasificación:
5.0

I would have rather gone inside to check out the vehicle than using the app as it was non functioning. CALVIN jr. & Calvin sr. Went out of there way to help. Outstanding individuals.

Gary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIRK C. 
Clasificación:
5.0

Location was easy to get to and access. Checking in and out the equipment was easy. The person taking care of the paperwork and the person who hooked up the equipment to my truck were fast, friendly and professional. Great experience overall and would definitely consider this location for return needs.

Timothy S. 
Clasificación:
5.0

All three individuals I interacted with were friendly, prompt and instilled confidence. Good crew! Thanks.

Jon C. 
Clasificación:
1.0

I reserved the trailer weeks in advance at the Vacaville location. When I arrived, a text message showed up on my phone saying the trailer was not there but was 27 miles away at the Vallejo location. When I expressed my annoyance to the good people in Vallejo, they explained some dealers will offer a discount top have a trailer dropped off at their location since they are in short supply. I am a customer, not U-Haul's private shuttle service!!

Richard W. 
Clasificación:
5.0

Don't send future to the Lemon St facility. The Solano Ave facility is the best

ERROL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JYOTI D. 
Clasificación:
4.0

I did not like the fact that I was called 4 times after returning the trailer the same day because they couldn't find the equipment??

Jose C. 
Clasificación:
5.0

This was a great experience, very easy. Very friendly, helpful staff!

James B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donizell M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Brandon K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luciana H. 
Clasificación:
5.0

Nothing. I love this uhaul, very efficient and friendly

Antonio P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Reynold E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick A. 
Clasificación:
5.0

It was a pleasant truck rental experience. The truck was almost new, low mileage, smelled a lot better than a previously rented luxury vehicle. The AC was very COLD despite being very hot outside. The staff are very courteous and professional. 5/5!

Lester C. 
Clasificación:
5.0

Great staff, thanks

Christopher T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shuhua Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael C. 
Clasificación:
5.0

excellent service

Norman L. 
Clasificación:
5.0

Very friendly staff. Was quick and easy. Highly recommended

Julia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amandeep S. 
Clasificación:
5.0

Top notch, quick service with a smile.

Jerrad C. 
Clasificación:
5.0

Very accommodating crew at this location, 5 stars hands down

anthony W. 
Clasificación:
3.0

I would recommend that someone will check all the equipment inside the Truck to make sure all the equipment are complete. Based on my experience at Solano in Vallejo, CA, when I made a reservation with a Daly included, there's no Daly inside the Truck.

Rodrigo T. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Building Icon
    History

    We have an adaptive reuse program to better the environment!

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