Line was a bit long, but everything else was great. Good equipment.JURGEN S.
Customer Reviews for U-Haul of Sunnyvale
Sunnyvale, CA 94086
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Rocken it like pimpsTHOMAS D.
El cliente no dejó un comentario.Hristo A.
Mobile pick up was a bit not use friendly.PHAM N.
1. I requested a furniture dolly rental. The dolly was not in the rental truck nor available outside. I had to requeue in the service counter line to get one, which delayed me about 10 minutes. 2. My fuel was not topped off to begin with. A 10' truck is rated at 12 mpg, and I drove 17 gallons, but I had to fill up 4 gallons to top it off. The meter was at F initially, but it is digital, not analog. It was likely missing about 2-3 gallons of fuel (90-95% full with a 31 gallon tank).VINCENT W.
El cliente no dejó un comentario.KURT A.
El cliente no dejó un comentario.ASHUTOSH G.
Fast, efficient serviceBRIAN W.
El cliente no dejó un comentario.JONATHAN T.
El cliente no dejó un comentario.ABHIJIT W.
Nothing, Kevin and Marcel (spelling?) were fast, polite and professional.MIHAEL D.
El cliente no dejó un comentario.MICHAEL S.
The lights on the trailer were not working. Make sure your equipment is working.John H.
No parking so it's difficult to drive to this location and take a truck for a few hours. We should be able to park in the spot the truck was in.DAVID S.
First time renting a uHaul trailer. Excellent experience!Kimberly G.
El cliente no dejó un comentario.VENKATASATYARAVI S.
El cliente no dejó un comentario.FRANK L.
El cliente no dejó un comentario.CHRISTOPHER H.
The first truck assigned to me had a leak but I was soon re-assigned another one. However ideally it should have been checked while making the vehicle ready for pick-up as after going through the all check-in formality, I had to re-do itArijit S.
The keydrop location was impossible to find.SIDDHARTH G.
El cliente no dejó un comentario.TERRY S.
Wash your vehicles. The exterior was dirty.DARRELL B.
El cliente no dejó un comentario.Frederick S.
The fuel charge is exorbitant, $ 1.69 per mile is outrageous. I will not rent a truck again.Fernando C.
El cliente no dejó un comentario.Edward P.
The machines were broken at 7:30 am pick up time- it took over an hour to get the truck and pads and pay. The new employee tried his best, but there were slow problems. He told me I can bring it back before 3pm- I brought it back at 2:15 and then they charged me for keeping it past the 6 hours. Really poor treatment and bad customer service. I won't be back.JENNIFER C.
El cliente no dejó un comentario.Galviz C.
El cliente no dejó un comentario.Marina A.
1. Clean the windows on the truck. 2. Have the gas tank more than half full (mine was 1/4 full).Gary K.
The people were okay. The location looked clean and orderlyLee C.
El cliente no dejó un comentario.EDMOND S.
El cliente no dejó un comentario.EDDIE C.
The truck's exteriors were very dirty and dusty. The staff was unattentive. He was playing with his phone while I was clearly asking him questions. Didn't even bother to respond. Had to move to the next counter.NIMISH S.
El cliente no dejó un comentario.HAIQING X.
On Saturday mornings when everyone in town shows up to rent something you could serve champagne and canapÃ©s in line. ðŸ¥‚ðŸ˜HORACE M.
Once again, you would do well to consider how you would like to be treated if you were the customer.Ed C.
Great service and within few minutes I was out with keys. Return was much easy as you leave the vehicle and walk homeCHANDRASEKARAN R.
You guys did a great job getting me the keys and checking me back in. The entire process on both ends took less than 5 minutes combined. This is outstanding. ¡Gracias!ALEXIS D.
El cliente no dejó un comentario.MARILYN M.
Instead of demanding mor communication.HUSEYIN Y.
El cliente no dejó un comentario.Yan F.
Fuel gauge was less than totally full and I was returned vehicle with a full tank of gas because I didn't know how or when to stop the fueling to match the level. Please help me not overpay for fuel. Thanks.YOON C.
Nice team, great service.lior L.
Not a thing, everything went smoothly from pick-up to drop-off. Couldn't be better.James P.
El cliente no dejó un comentario.XU L.
El cliente no dejó un comentario.JAMES C.
El cliente no dejó un comentario.Steve L.
El cliente no dejó un comentario.JOHN M.
Keep the friendly and helpful staffBYRON G.
El cliente no dejó un comentario.Luis M.
El cliente no dejó un comentario.ANKIT S.
El cliente no dejó un comentario.Noel A.
El cliente no dejó un comentario.MOO C.
The attendant was courteous and professional. Very easy to check outCHRISTOPHER W.
El cliente no dejó un comentario.Danny M.
My truck had a tire issue whole time , which i thought maybe i would get a discount on the fuel charge, but i was wrongThomas J.
El cliente no dejó un comentario.TERESO H.
El cliente no dejó un comentario.LAWRENCE L.
El cliente no dejó un comentario.CHRISTOPHER C.
Excellent service, and friendly staff!Vincent W.
Compliment: Marcel was really nice, very helpful and really knew his stuff. Marcel made it a great experience for us. ¡Gracias!DONNELLY K.
El cliente no dejó un comentario.STEVEN M.
Inside of cab was not clean. I had Lysol wipes with me and wiped the interior down before driving. 3 wipes I used were all brown. Doesn't really make me feel comfortable knowing others have rented this vehicle before me and the vehicle clearly was not properly disinfected. When I returned the vehicle the return attendant was kind of rude. The uhaul Rawls return said don't block drive ways entrance and exit and pretty sure it said other vehicles as well. Final thing uhaul self service was to take a photo where I parked the vehicle. The attendant then said to me â€œI don't know why you moved the truck, the return area is over there.â€ Yes sir I realize the area is over there, however I wasn't the only person returning a truck. I'm not just gonna abandon the truck and screw another renter over when the self serv literally said park it somewhere.Alexandra P.
I am not sure.. the staff could have handled the checkin process better especially how to operate the vehicle. Not every one would be familiar how to operate the vehicle.so better to walk through when handling the vehicleSATYAPRASAD K.
Always ðŸ‘GIOVAN C.
Just keep up the good work ðŸ‘RICO D.
One of the brake lights on the trailer was defective; we pointed it out to the attendant but he said to just use it as-is.TRISTAN L.
El cliente no dejó un comentario.VEERESH H.
Truck worked well, well maintained, but the driver's seat had a large tear across the seat. Otherwise very satisfied. Staff are all very professional and courteous.CRAIG J.
El cliente no dejó un comentario.DAVID C.
El cliente no dejó un comentario.VENKATA P.
El cliente no dejó un comentario.Landon S.
I had a hard time with the online website. I could not get a hold of anyone to take to.SUSAN M.
El cliente no dejó un comentario.MICHAEL B.
The vehicle was a little beat up and could do with some basic maintenance. The staff were excellent.ROBERT D.
Quick pickup and return. Great experienceLORI Q.
El cliente no dejó un comentario.Girish K.
El cliente no dejó un comentario.APRIL D.
El cliente no dejó un comentario.Bobby D.
I chose mobile pickup at 6am, but it was shifted to hand delivery and I had to wait till the store opened at 7am.ZICHENG L.
El cliente no dejó un comentario.Tal M.
The staff's service was great and very quick.GOR M.
Everything was great.ZILDA S.
El cliente no dejó un comentario.anant S.
El cliente no dejó un comentario.CHLOE C.
El cliente no dejó un comentario.EDGAR M.
El cliente no dejó un comentario.Chris R.
El cliente no dejó un comentario.ALVIN M.
El cliente no dejó un comentario.HEM K.
Staff was very helpful and made this experience very goodBRADFORD R.
El cliente no dejó un comentario.THOMAS D.
El cliente no dejó un comentario.DAVID B.
Cass is exceptional with regard to Customer Service. He was polite, professional and I could not have asked for a better experience. Well Done.Mihael D.
The experience was efficient, convenient and economical. ¡Gracias!SARAH W.
El cliente no dejó un comentario.JOSE G.
El cliente no dejó un comentario.SARATHCHANDRA G.
El cliente no dejó un comentario.Oscar G.
They didn't give the dolly but they charged the price.narayana C.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
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¡U-Haul es el instalador de enganches N.° 1 de América del Norte!