El cliente no dejó un comentario.
MELISSA G.Customer Reviews for U-Haul of Pico Rivera
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos
Trucks need better inspections. The truck I drove had a checked engine light on and had a very bad steering pull while driving. Other than those 2 issues to that specific truck the overall experience was good and very convenient.
Joseph M.Great customer service awesome
TIMOTHY K.Mr Morales was friendly and made our experience quick and easy!
DENISE J.Gentlemen were very nice and professional.
Norma A.The guys that work there are alway so lazy and rude not helpful at all
Corina M.Some employees they work there they're really in unprofessional
Juan R.The customer agent that helped us win above and beyond his duties to accommodate our needs. Shout out to this employee for being an asset to your company.
bryan A.N/C
Anthony R.Truck reservation was very convenient. Truck rental was very expensive coming out of California.
Raymundo A.I will never go back to this location ever again. The customer service is horrible and the manager allows this behavior to go on. It's a circus with a bunch of clowns running it! Go somewhere else if you want to be respected and not just rushed so that the employees can go back to relaxing while on their phones.
Salena V.Upon check-in, our representative was very rude and brushed off my concerns about the appropriate charges of the vehicle. The representative pointed me to the van and sent me on my way. There was no pre-inspection of the vehicle before leaving. The price quoted online was also nowhere near what we paid - and we were under the mileage we thought we would use. I requested an itemized receipt but didn't receive one. I would still like an itemized receipt with all charges.
Kristin O.Great local reps
Norma L.when I picked up my truck it had 1/4 tank of gas, a customer shouldn't have to leave the rental lot and head directly to a gas station. Rent it full and bring it back full simple
Jeffrey F.Make the website user friendly for the lay person who is unfamiliar with the site. The video is helpful, but the website is not.. I wasn't able to complete the process online.
saskia G.The only thing to improve is that before charging a debit card is they should tell you there will be a hold on your card . They put a $200 dollar hold on my card with out my constant.
ABRAHAM P.Good staff
Anthony S.This the only place I'll rent from
Irene M.Better then before ,
Cynthia G.William was great, good service, knowledgeable, had a lot of people to handle at once but stayed focused and friendly.
David B.Great very fast and great attitude employees. Awesome service
Nicholas D.Grate service thanks 🙏
ELI C.It was my first time but it was easy, the space is good enough for what i had. It was clean . thank you for the service
martha B.Staff was rude although some what professional.
Oscar L.Truck could of used a wash. Not a deal breaker with me, but it's a better look for you.
Samuel M.All good... thanks!
adan M.Everything was good .
Howard M.I appreciated the kind customer service rcvd from: Glenn, Javier, william, Isaiah. I had lots of questions and they were incredibly patient. I appreciate that. Will def come back
JESSICA R.Employees were helpful and pleasant. A job well done.
Arthur B.I was impressed. The booking process was very easy and so was the counter pickup. Gracias
scott G.No one behind the register when I returned the truck. And there were only 3 employees outside cleaning trucks. Very poor customer service. I wanted to purchase a master lock but no one was at the register. So I went to liowes.
Johnny M.I think customer service was excellent and also the condition of our rented vehicle. There is nothing to improve other then to keep up the great work pertaining to customer service. Thank you...
ronald B.Store Manager is a quality guy. He helped me above and beyond my expectations. Even with a busy store he took time to answer all my questions and explain in detail what I needed to Know. I left thinking how great the customer service is in Pico Rivera locaion.
Joseph D.Staff was professional and informative. Great Job.
GENARO M.Maintenance on your Equipmnt!!!
Edgar P.The location was great, and the staff very helpful. The return was not so great. My experience with the online return was a bit stressful and not easy to complete.
Will H.Muy buen servio..y más q nada el equipo.muy bien cuidado excelente servicio
Hugo R.The agent who helped me was extremely cordial and professional . The location was extremely neat and clean
Randy R.Would have preferred more info on operating the 20' truck from the agent. Basically handed me the keys and said go.
Gary M.Good thanks
Francisco A.The stupid app won't let me upload pictures and freezes.
GARY T.Great
Carlos V.I've been a long time customer at pico Rivera California UHAUL. I've got nothing but great experiences there. Top-flight folks
Vincent F.I can not say enough good things about this location. Great experience, friendly service, quick and easy. Thank you so much for making it so smooth..
ERASMO C.Everything was great
Jorge F.William and Mike took care of me really well customer service was outstanding ! Thank you guys so much
Jose S.Only bad experience I had was that the gentleman that helped me at the Pico Rivera area didn't seem to knowledgeable about making this rental. Once Jennifer came on the scene she was great.
zita r. | Overall ExperienceThank you for your services! We will keep you in mind for next time!
Tricia B. | Overall Experience