El cliente no dejó un comentario.ELIZABETH L.
Customer Reviews for U-Haul of Old Town Torrance
Torrance, CA 90501
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
1. Online reservation made, used express check in, had to wait in line with customers who didn't which doesn't save time. Should have a dedicated line for those who use express check in. 2. Only one associate was working the counter on a Saturday morning when I arrived behind 2 other customers. However, another associate showed up, but waited until there were more people in line before helping customers. 3. Gas tank looked like it was 1/2 full when we picked up, but we are told we had to fill 9/16. What the heck? An extra $8 for 1/16 of a tank? $19.95 advertised rental cost me $175! + $30 in gas to go travel less than 85 miles. 4. Associates don't explain anything! This place is awful!!!!Steven G.
The location advertised 24/7 returns. However, when we tried to return the trailer (around 3:00 am) it was closed.GAIL C.
El cliente no dejó un comentario.YONGHAK L.
El cliente no dejó un comentario.Jill I.
El cliente no dejó un comentario.Ted E.
Please remember to include items (ex. dolly)Jessica D.
anthony is an amazing employee.ISAM A.
El cliente no dejó un comentario.MAURICE M.
Truck smelled like cigarettesJOHN M.
El cliente no dejó un comentario.Reuben G.
Excellent customer service with good staff.clean equipment friendly servicesALVARO D.
El cliente no dejó un comentario.CHARLIE M.
The people was very nice and helpful.TODD T.
Good job.Mike O.
El cliente no dejó un comentario.Aaron M.
Great employeesJOSEPH P.
El cliente no dejó un comentario.BRAD M.
El cliente no dejó un comentario.JANITCHKA D.
Halley was very helpfulWendy S.
El cliente no dejó un comentario.WALTER M.
El cliente no dejó un comentario.LINDA K.
Kind of expensive I paid 76 dollar for few hours and miles as well ðŸ˜MARTHA C.
Evidently employee face masks are optional. No one was wearing one, I will take my business elsewhere.mark D.
Adriana was courteous accommodating and thorough. Asset to this location.Ronald V.
Everything went A-OKAnthony R.
The whole area was very nice and clean the staff were very professionals from the beginning. They were very courteous and helpful with everything. They are the best. In the area of Torrance.alvarado M.
El cliente no dejó un comentario.KARTHIK M.
Very nice and helpful people.Witold L.
El cliente no dejó un comentario.DAVID C.
El cliente no dejó un comentario.Shoko A.
El cliente no dejó un comentario.FRANCISCO C.
need to less the waiting time on phone call.cleave L.
Thank you for being patient with me and great communication by write notes.MARTHA C.
Be careful who you hire, some are great. Others make me feel like I should apologize for doing business where they work.ROBERT M.
El cliente no dejó un comentario.ROBERT H.
El cliente no dejó un comentario.BEATRIZ M.
El cliente no dejó un comentario.Cesar M.
Customer service experience was excellent. The young lady that took my credit card for the Contract and the young man that hooked the trailer up to my van were both very professional courteous and kind. Five star rating from meRichard S.
El cliente no dejó un comentario.JERRY S.
Not sure why I had to have all the paperwork reentered when I took the time to enter it on the UHaul app.RANDALL A.
El cliente no dejó un comentario.Ian K.
Exceptional Customer ServiceFrank B.
El cliente no dejó un comentario.Jeremy J.
El cliente no dejó un comentario.Justin C.
El cliente no dejó un comentario.Joe C.
El cliente no dejó un comentario.Richard F.
El cliente no dejó un comentario.NEFTALI H.
El cliente no dejó un comentario.Kevin C.
El cliente no dejó un comentario.AARON S.
El cliente no dejó un comentario.jae hak C.
I would charge less for only 2 1/2 hours. The charge was too much for such a short timeNINA B.
There was trash inside the bed of the truck. The dolly was not strap down. I told the people at this uhaul that we did not even use it. They did not charge us, but was a headache and another thing on our to do list. I called this location several times after we picked up the truck to let them know. We were unable to get through. If we ever have to move again, we know to open the back of the truck and check before we leave.Jessica M.
They charge me cleaning fee when It was already clean.Carlos J.
El cliente no dejó un comentario.David H.
Website was having lots of issues, and your scheduling managers were giving me incorrect information and promising things the people at the store said they couldn't provide.Jared N.
Great staff. I love working with them.NR H.
Great customer service very polite and informative also on time and friendly great jobJOHNNY V.
El cliente no dejó un comentario.rina H.
El cliente no dejó un comentario.Matt J.
El cliente no dejó un comentario.JOHN S.
El cliente no dejó un comentario.JOSE C.
this was the third trailer I had reserved because U-Haul kept cancelling my one way rental reservation. Finally had to rent a small trailer for a week to get my job done. Local outlet - great job. Natl reservation center - TERRIBLEWILLIAM M.
Woman knew her equipmentFRANKLIN C.
El cliente no dejó un comentario.KRISTOFER S.
The woman employee assisting me was on her phone while there was a line waiting to be helped and it took a long time to be helped. Even while she was helping me she was still on her personal phone in front of me txting.William H.
The online check in won't complete and was later told that check in is in person, Please fix this feature online one way or another so that we're not wasting time re-trying to do check in online. Thanks.Julie H.
Hire friendly and efficient staff. The elderly lady who help me out could not working computer if your life depended on it. She also yells and doesn't comprehend anything because she's busy trying to hold up a conversation with her colleagues while trying to process my transaction. Also not making racist jokes in front of a person of Hispanic decent. Being more coordinated with what equipment and trucks are on hand. Last but not least if someone schedules a reservation keep the reservation At location they requested.Denise B.
El cliente no dejó un comentario.MARIANNE A.
El cliente no dejó un comentario.LEILANI L.
Loved my experience with the staff very professional all around 5 stars.JOSEPH H.
Over all just a suggestion of perhaps providing disposable face covering for clients special y with what's going on might just help in case you forgot one or missplaced it while moving I think there's lots of moving parts going on when moving that having that as a courtesy when you've been running around and can't find one last min trying to rent a truck or van is a challenge or maybe doing curb side rentals a mix of think drive thru concierge truck pick up think "in &out or chick fila " order taking tablets by your gas tank refill stations turning that into a valet station to both return or rent ðŸ¤· just an idea tyJOSE M.
El cliente no dejó un comentario.AMINAH A.
The workers are humble, respectful and just awesome...Frederick P.
El cliente no dejó un comentario.AMIBAEL M.
El cliente no dejó un comentario.Richard A.
El cliente no dejó un comentario.Arthur B.
No improvement is necessary. The young lady who helped me is awesome. She's helped me in the past. Also, when I returned the rental, the young man who helped me was great. Made the return about as simple as can be!manny A.
El cliente no dejó un comentario.morkodh C.
El cliente no dejó un comentario.Veth B.
Thank you to Jeffery and all of the staff who assisted us for making the pick up and drop off processes quick and efficient. God bless!Faauliulito M.
El cliente no dejó un comentario.SUNIL K.
El cliente no dejó un comentario.Lisa R.
Have better training for the off site customer service people. It would have been a disaster if I did not actually go into the location two days before to ensure the truck would be ready at 7am. Both on site and off site people were very courteousCarol N.
Cigarette smell in cabVIVIAN R.
El cliente no dejó un comentario.regulo A.
Very friendly staff. Two thumbs upMike O.
El cliente no dejó un comentario.Darlene R.
El cliente no dejó un comentario.ROGER G.
Nothing but praises for the entire staff!! Mgr Jeffrey Garrido, Holly, Anthony and another super friendly looked like Hawaiian guy wete outstanding human beings!!! Thank you Uhaul for employing these folks and they all deserve recognition!Tracy G.
El cliente no dejó un comentario.STEVE B.
Please inspect your trucks better before you rent them out. Also, advise your customers that you will be sending a text message and the customer needs to respond to the message before they leave the property.Melissa H.
El cliente no dejó un comentario.SHANE V.
Just keep up the good workLEE S.
Just need to be more willing to helpBryan R.
El cliente no dejó un comentario.DAJOHN E.
El cliente no dejó un comentario.MIGUEL C.
El cliente no dejó un comentario.Will D.
El cliente no dejó un comentario.Luis D.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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