Customer Reviews for U-Haul of North Saint Petersburg

4,575 comentarios

9390 9th N & Gandy   Saint Petersburg, FL 33702
(Corner of 9th Street N and 94th Ave N)

(727) 576-6666

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(727) 576-6666

9390 9th N & Gandy
Saint Petersburg, FL 33702
(Corner of 9th Street N and 94th Ave N)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Terry K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica T. 
Clasificación:
5.0

Always ask for Sean

CHERIA E. 
Clasificación:
1.0

One of the workers they're very rude and disrespectful very unprofessional very poor customer service drives a blue colored 300 Chrysler I can't see how U-Haul would allow their employees two act like this on a daily basis to customers in the last week and a half or so I have rented 326 ft trucks and two car haulers and it was one of the worst experiences I've ever dealt with they charged me for more gas that was in the truck the truck was below a quarter of a tank they charged me for a half a tank that is a lie and I will be addressing that with somebody today other than that I will not go back to that location again very unprofessional

robert F. 
Clasificación:
5.0

Great

Iwona R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adam G. 
Clasificación:
5.0

Ebony saved the day when they tried to cancel my reservation. Gold star!

Mike A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danielle F. 
Clasificación:
3.0

Besides getting truck half tank of gas I returned it with 3/4 tank no credit for it

William H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Really nice and professional staff

Joe M. 
Clasificación:
5.0

Staff is always very honest and knowledgeable 10/10

Branden W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine T. 
Clasificación:
4.0

The truck rental and drop went very well. The issue was that this location did not have pads even though I reserved 2 dozen. It would have been nice to know that in advance so I could have planned accordingly. We had movers scheduled so I had no time to get other pads. We did the best we could with towels but still ended up scratching furniture. If you can't have supplies available please give customers notice so they can adjust.

Matthew T. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY H. 
Clasificación:
5.0

I still have not received my receipt. I was unable to open the attachment received.

kevin F. 
Clasificación:
5.0

The office guys were friendly and professional, I will ise them again, if needed.

Marisa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel Y. 
Clasificación:
5.0

Great customer service, I was in and out quickly and professionally! ¡Gracias!

eileen S. 
Clasificación:
5.0

Nothing. Service was awesome. Equipment in perfect condition. I will use this location exclusively in the future if my local store inventory is low.

James W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Keith N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neal S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Khadijah J. 
Clasificación:
5.0

Ebony the general manager and Shanon her associate went above and beyond. Both being friendly and with great positive attitudes. Extremely professional !!!! I hope I can use this facility again on my next move and I certainly will recommend this uhaul store to others. Thanks ladies for making my move easier. Sincerely, Scott K.

Scott K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hannah D. 
Clasificación:
5.0

El cliente no dejó un comentario.

matthew W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seth C. 
Clasificación:
1.0

The person that helped me was rude and dishonest, I brought equipment back early and she tried to sneak in a charge to my credit card for a late fee, when i called she lied

LORI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Casey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Toni M. 
Clasificación:
2.0

El cliente no dejó un comentario.

Freddy F. 
Clasificación:
4.0

El cliente no dejó un comentario.

ken N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave J. 
Clasificación:
3.0

El cliente no dejó un comentario.

jeff H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Floyd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

teresa M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
5.0

The manager of this store is one of the finest and most professional person I've dealt with renting U-hauls. Also the help was top notch. Thank you they we're great.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcello W. 
Clasificación:
5.0

The whole online return experience was so so terrible and really unnecessary. Just shows how lazy the whole uhaul company is. The employees can't just check it all out they need the customer to do their job for them. The last thing that a person wants to do who just spent the whole day moving is follow their stupid time consuming steps. Nothing is gonna change after I drop off the car that will prevent you guys from checking it in the morning

DYLAN R. 
Clasificación:
1.0

The vehicle had 3/4 tank of gas and not 7/8. I went 24 mile total, put 3.5 gallons of gas in tank. Brought to the attention of the manager and it oh well. She miss marked the fuel level. I was already on the road before I missed it. I gave her the fuel receipt and she didn't care and showed her that I only went 24 miles. Oh well. Charged me an additional 10.00. It's not about the money. It's common sense. Message to manager: how about using some common sense. I will always check the fuel level if I ever rent from you again. 24 miles and 22 dollars of gas at 3.59... you do the math....enough said.

PATRICK S. 
Clasificación:
5.0

Great customer service. A pleasure to work with this team. Kind, professional and an overall great experience!

MARY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debra C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mabel C. 
Clasificación:
4.0

El cliente no dejó un comentario.

DANIEL L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth S. 
Clasificación:
4.0

The truck smelled really bad and didn't have a back up camera. Other than that, service was good, employee were nice and prompt.

Joel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

Defensive Shooting Solutions is an excellent book

Kevin S. 
Clasificación:
5.0

They were awesome in assisting me park and remove the trailer I rented. Give them a bonus :)

Mike W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lia V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matt T. 
Clasificación:
5.0

The experience was fantastic!!!!

Joseph T. 
Clasificación:
4.0

Gracias

Sergey P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barr S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shelley S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
5.0

All was well and as expected.

Angelica C. 
Clasificación:
5.0

I was locked out of the truck and it took 5 hours for someone to come and unlock the truck First you had to wait an hour for a call back which never happened until the 5th call and having my friend tell them off for making us wait so long. Geez

Lisa D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam P. 
Clasificación:
1.0

Dropped our truck off at 3:25 pm on Sunday August 14th. They didn't properly check the truck back in. I got a call Thursday morning august 18th saying we hadn't returned the truck. They go out and search the lot and find the truck. Then I got charged $120 plus taxes for having the truck for three extra days. I turned the truck in almost 24 hours before I had to. I'm absolutely furious in how this has been handled. Currently waiting on hold with corporate to fix the situation.

Ronald G. 
Clasificación:
5.0

Nothing. Every employee I spoke to there was very knowledgeable, professional and helpful. I was talking to them about my move and they suggested a few items to help with the move. They make moving easy!

janet K. 
Clasificación:
5.0

Easy drop off and quick review!

Amy S. 
Clasificación:
5.0

Everyone was great!! Thank you 😊 Joanne

Joanne L. 
Clasificación:
4.0

Keep up the good work.

ken N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Graham H. 
Clasificación:
5.0

Very nice people working there and helpful toooo

CHARLES M. 
Clasificación:
5.0

Quick service. There was an elderly gentleman can't remember his name, but he was a pleasure to work with and had good conversations with. Great experience over all. Only downfall is limited parking.

James S. 
Clasificación:
5.0

Very professional and pleasant. Quick in and out

Brad B. 
Clasificación:
5.0

Not enough furniture pads for my order or other customers

Nicole N. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD C. 
Clasificación:
5.0

Lewis and Sean provided excellent customer service! They were very helpful and made the process go quickly.

raquel B. 
Clasificación:
5.0

The guys checking me in and out were excellent. Smooth and professional transaction. Really appreciate their great attitudes during a stressful move!

Duke I. 
Clasificación:
5.0

El cliente no dejó un comentario.

lafayette B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vernesle F. 
Clasificación:
5.0

GREAT CUSTOMER SERVICE. ALL OF THEM ARE GREAT AS WELL THE MANAGER EBONY

JAIME M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Connor C. 
Clasificación:
5.0

I had to swap out the truck I rented for a bigger one the morning my movers were scheduled to show up. I was super stressed and the employee who helped me was so friendly, took care of it very quickly and got me right back on my way. Was a really great customer service experience and I was very greatful for his kind and speedy help!

loni P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cecilia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carole H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
3.0

Very hard to park at this location, and the uhaul smelt so badly of cigarettes when we were using it

avery K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Niteka R. 
Clasificación:
5.0

Floorboard under pedals is quite slippery. There is risk of loosing control while driving truck. Recommend reconsidering and potentially replacing or scuffing the floorboard up so foot doesn't slip when driving and moving from gas pedal to brake pedal. On my drive away from UHAUL office, my foot slipped as I was slowing down, approaching a red light. I wore “New Balance” tennis shoes. The sole of my shoe immediately slipped which caused steering wheel to quickly turn and the truck to drive right onto curb. It was a rough ride until truck could be returned to road. My neighbor confirmed it was slippery when I went to my house - after I'd asked to just see if anything seemed unique about the truck and the immediately made mention of the slippery mat/floorboard. Worth mentioning!

Sue A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas R. 
Clasificación:
5.0

No much more you guys are great very good service.

WILHELMUS V. 
Clasificación:
5.0

Associates exceeded expectations!

Sarah H. 
Clasificación:
3.0

I was really disappointed. I reserved a specific trailer and when I went to picture it up it wasn't there.

Mike H. 
Clasificación:
5.0

The two gentleman that I encountered during my rental were fantastic they were professional, very friendly and helpful. I will continue to use this location in the future.

Nancy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geoffrey E. 
Clasificación:
3.0

Get the poor manager Ebony some help inside and better trained help outside.

Carl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

The truck I had was only manual adjust for the mirrors. I really think that the mirrors are very important and need to have power adjustment capabilities since the desired adjustment and view can change with conditions circumstances.

Martin H. 
Clasificación:
5.0

Would highly recommend...... Very good!!!!!

Patricia W.  |  Overall Experience 
Clasificación:
4.0

Ricco was outstanding and went above and beyond to fix my electrical problem for towing.

Dawn B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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