Customer Reviews for U-Haul of N Syracuse

1,775 comentarios

5967 E Taft Rd   North Syracuse, NY 13212
(1/4 mile East of DMV)

(315) 458-3992

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(315) 458-3992

5967 E Taft Rd
North Syracuse, NY 13212
(1/4 mile East of DMV)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Connie B. 
Clasificación:
4.0

Quick, easy check in. No sales push for "extras". Smooth experience.

Vincent S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Efrain V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janet F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
5.0

The employee was terrific and all went smoothly. The atmosphere of the office was welcoming.

Theodore ted S. 
Clasificación:
5.0

The gentleman who checked me out was very friendly, knowledgeable and transparent. He checked me out quickly without making me feel rushed at all.

Michael S. 
Clasificación:
3.0

Take care of customers returning equipment.

Robert S. 
Clasificación:
3.0

Your vehicles are clean but they need mechanical work.

ASHLEYELIZABETH L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Efrain V. 
Clasificación:
5.0

James did an excellent job at the desk for me, and was more than responsive to my needs. Truck was clean, but your systems should note prior damage to vehicles, rather than your desk pros having to note it every time the truck goes out. E.G., pre existing front bumper damage, pass window not functioning, etc. thanks.

Leon Z. 
Clasificación:
5.0

Very impressed with service, vehicle was ready upon our arrival with minimal wait time.

James C. 
Clasificación:
4.0

James was very helpful in hooking up, and also and also the young man that helped me return the equipment.

Dianne V. 
Clasificación:
2.0

When we returned the trailer there were no employees in sight even tho it was just after nooon .. They also charged me for damage protection when i said no Employees terrible

Claire B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul T. 
Clasificación:
5.0

Nothing. Service provided was top notch and all employees were helpful and extremely professional.

JAMESB W. 
Clasificación:
5.0

El cliente no dejó un comentario.

angelo P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey T. 
Clasificación:
5.0

Based on some of the comments left from previous customers I was weary. But, what a pleasant surprise! The staff were courteous and helpful. James, in particular, was efficient and professional.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody G. 
Clasificación:
5.0

El cliente no dejó un comentario.

anne F. 
Clasificación:
5.0

You don't need improvement every one and everything was excellence. Gracias

pamela R. 
Clasificación:
3.0

.99 per mile is outrageous. Suck you in with $19.00 and then rob you on the mileage. Watch out!

Frank M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tysheria T. 
Clasificación:
5.0

El cliente no dejó un comentario.

brain C. 
Clasificación:
5.0

We had to pick up at different locations and was told we would receive a credit for our troubles. So will we? beside that the experience was excellent

Bernard M. 
Clasificación:
3.0

I had the hitch with the wiring installed this morning. The wiring is in my hatchback and not installed under the car. So now I have to close the hatchback on the wiring and it will short out. This installation wasn't cheap. Not only that I have been waiting for 2 months to get my car in. Now I want to bring it back and have the wiring installed properly. However, I will be on hold over an hour and not be able to talk directly to the store. I have had this personal experience with Uhaul at least on 3 occasions. I personally do not like to write negative reviews, but this is not right.

Helen F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Alan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

lisa V. 
Clasificación:
5.0

thank you

John D. 
Clasificación:
5.0

Great customer service, equipment clean.

Carrie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeff B. 
Clasificación:
3.0

The trailer was very well used... the inside was filthy. It was not cluttered with garbage just black from dirt and dust. If you touched any wall, or if anything you were moving did, it would get your stuff dirty.

Brian O. 
Clasificación:
3.0

Was supposed to pick up at 7AM. Clearly under staffed. Waited in line for 40 mins before being able to leave with my trailer. Was on a strict time schedule and was late for my pick up. Not the employees fault at all, he was very friendly and helpful. Just overwhelmed right at opening.

Anthony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALANDEAN F. 
Clasificación:
3.0

The Employees Were Amazing... its uhall its self... my reservations were canceled for Saturday when I called to confirm the address I was told they didn't have a truck for me. I hired a moving crew for that day and had to still pay them. then Monday we were there for 2 hours waiting there was one very nice man working was alone had so many customers waiting. when we finally got the truck the mover I then hired off the uhall website didn't show. They confirmed the night before and that morning and just never showed. I called them from another phone and he was at physical therapy. I then spent 2 hours on the phone calling uhall being transferred back and forth to different people, not one uhall employee could help or answer my questions. very frustrating and upsetting that no one could help. I then had to pay extra money to empty the uhall because it was such a hassle to get the truck. the next day we went to another uhall to rent a storage unit and they were so nice there as well. I was refunded the money for the movers not showing up. I'm sorry I not only lost 250. because uhall canceled my rental for Saturday I then had to pay extra to keep the truck longer. I shouldn't have had to pay extra. I should be getting a few free months of storage rental for what I had to deal with using Uhall. I will never use your company again at this point.

Jared L. 
Clasificación:
5.0

El cliente no dejó un comentario.

siobhan G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maria B. 
Clasificación:
1.0

When asked what vehicle type information given when attendant install hitch on top of my vehicle it damaged plastic bumper When return equipment to store they said it was my fault I disagree because they should install properly. I filed a claim gave them an estimate of repair and am disputing my charges. Also the same attendant when returned to another store on brewenton for paper estimate drop off the manager was gone for the day and the same attendant roundly snatched the paperwork from my had claiming that he did nothing wrong according to his manager and asked me to leave his store

elizabeth D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Raymond K. 
Clasificación:
5.0

We had a very smooth experience.

S A. 
Clasificación:
2.0

The truck was very old had over 160,000 miles on it. Outside had prior damage to it. Wish I could of had a better newer truck. You could tell how old it was by driving it very stiff. It was clean on inside no trash or nothing but, truck was beat.

Kyle D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mark V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary F. 
Clasificación:
1.0

Made reservation to pick up trailer at 9am. Store employee did not show up to open location until 9:20. Posted store hours were 9am - 6pm, I believe. Eight people were already in line. He was rude and not friendly at all. Never apologized for being late.

Michelle S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTJ F. 
Clasificación:
5.0

Employees were very courteous.

Scott P. 
Clasificación:
5.0

Phil and Josh were very helpful and compensating! Great customer service!

Carrie H. 
Clasificación:
3.0

The left rear tire was worn down to the wear indicates also the personal weren't sure how it works about going through toll roads how I would be billed for the tolls. The workers where friendly just didn't have all the info.

DAVID S M. 
Clasificación:
3.0

The location was fine and the staff did a good job, no issues with them. The truck was the issue. There was between 1 and 3 warning messages on my entire trip (tire pressure system, ABS warning, Stability and Traction Control). Did not inspire confidence as I was driving down the highway in a series of heavy rain episodes withba full load. Also, the truck was extremely loud and sounded as if there was some issue with it, like a metal on metal sound. If that is normal, it should be part of a standard disclosure because most people who rent these do not drive them everyday. Other than that it was fine.

Allan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICOLEMARIE G. 
Clasificación:
5.0

The technician was very efficient got it done ahead of schedule. And done 100% right the first time NO having to return for problems. Vehicle was as clean as when dropped off.

Robert G. 
Clasificación:
5.0

Great quick service. Very friendly and professional!

Thomas S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Clifford T. 
Clasificación:
1.0

Have computer systems that work

Alexander M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kristopher M. 
Clasificación:
5.0

Great Serive

Daniel C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kathy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DOLORESELAINE W. 
Clasificación:
5.0

Multiple choice of the trucks

Stephen O. 
Clasificación:
5.0

People were great at pickup and drop off.

Timothy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barry B. 
Clasificación:
5.0

I loved the truck, it was perfect for the purpose I needed it for. Will definitely be renting from here in the future as I visit and need one. Unfortunately I did not get the name of the clerk at the store who helped me with the check out and check in but he was helpful and nice. I rented from Jul 16-Jul 19 and in the morning. ¡Gracias!

Athena F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

Keep doing what you are doing. Employee that I dealt with was very friendly/courteous and got me through the process and out the door in a timely manner.

George C. 
Clasificación:
5.0

The whole Mobil pickup and delivery is POOR at best. The process is not convenient, not timely, and needed improvement or scrapped. I will never go through that screwed up process again. Massive fail.

Thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Everett B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfred M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

Always a good experience renting from this particular location. Staff is friendly.

Beth C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
4.0

Had issues with a trailer and they had to change out fuses. In the process the disconnected the abs brake system.

FRANK EDWARD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELPETER C. 
Clasificación:
4.0

.Frustrated I had to haul an appliance dolly to Wisconsin Did not need it or want it, but your procedures required me to transport it.

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridey R. 
Clasificación:
5.0

The 15' that I rental smelled like a stale smoke factory. I suggest spraying with lysol after each use.

Cheryl S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

Don't need to improve anything. We were just excited to see REAL people working, Great job!

Joseph Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gene V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kevin Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guillermo R. 
Clasificación:
5.0

Josh was awesome!

Alexander J. 
Clasificación:
5.0

Great service. And I was able to work with the owner. Big plus

ROBERT Q T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Amanda M. 
Clasificación:
5.0

Nice, friendly and reasonable!

Theresa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

Nothing, everything was great!

Gloria W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
No se han enviado comentarios para esta ubicación.

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