Comentarios del cliente para U-Haul of N Syracuse

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of N Syracuse

Grado total:

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Kenneth C. en

Grado:

El cliente no dejó un comentario.

Darrel S. en

Grado:

I reserved car trailer online and I did the Express checkout and when I get there to pick up the trailer I have to sit there and do all the paperwork and the trailer was not usable so they sent me to another place and it have a trailer which that's what I wanted was a car trailer instead I had to rent a tow dolly and you're supposed to be able to Elwood have it for 24 hours instead of had have a back in 20 hours I would not recommend the Cicero Uhaul all the Taft Road Uhaul I was very disappointed in both places

Marcus P. en

Grado:

El cliente no dejó un comentario.

bradford M. en

Grado:

very friendly, very helpful crew, definitely renting from them next time.

Danny P. en

Grado:

El cliente no dejó un comentario.

Gregory W. en

Grado:

Not much to improve. Maybe an alert device to let the single employee that was working, very hard I might add as there were lots of returns, to let them know there is a new customer. He was awesome and great to work with.

jeremy D. en

Grado:

El cliente no dejó un comentario.

John P. en

Grado:

He didn't truck so give me 10 foot truck and more money not happy with uhaul

Susan P. en

Grado:

Make sure the employees can speak and communicate CLEARLY and not blatantly lie to customers. The employee told me one story when I picked up equipment (and the story made NO SENSE) and told me a totally different story when I dropped of the equipment,. He was very obviously completely HIGH or completely STUPID.

Bridget P. en

Grado:

Very nice employee.

Briddget P. en

Grado:

Very nice employee.

Kevin H. en

Grado:

Very smooth and professional, which is how I like it.

larry R. en

Grado:

El cliente no dejó un comentario.

Debra M. en

Grado:

El cliente no dejó un comentario.

Robert E. en

Grado:

I tried to rent from Uhaul on Teal, three phone calls that connected, but no one answered the phone. I went there live and after 10 minutes and no one even acknowledging me, I left. Called this facility and had reservation in a couple minutes. Picked up the truck with no problems and turned it in, again with no problems. I don't know why anyone would bother with Teal ave. when there is Taft road, doing business the way it ought to be done. Good job gentlemen!

Dorene M. en

Grado:

El cliente no dejó un comentario.

charles F. en

Grado:

El cliente no dejó un comentario.

Susan A. en

Grado:

I am very upset When I got to uhaul storeI was told I couldn’t have the 20ft truck for 24 hours Even though that is what I ordered and confirmed , because of the smaller truck it took me more trips to move than expected. I have rented in the past year a uhaul truck 5 times plus a storage unit. The first 4 were rented under Susan Cramer I would of hoped that you would of cut me some slack with the miles and also the truck was brought back Sunday night I could not do the check in on the website because my phone was dead . I have been a loyal customer I thought I might have a little better service. Now I have a huge mileage bill.

Donna L. en

Grado:

I had never driven a uhaul truck before. I had no idea how to move the side view mirror or anything regarding the use of the truck. An overview of the truck would have been nice.

David N. en

Grado:

El cliente no dejó un comentario.

karen P. en

Grado:

Your toll free line is not current with availability. Need to work on that.

Patricia W. en

Grado:

Thank you!

kim A. en

Grado:

El cliente no dejó un comentario.

Charles W. en

Grado:

El cliente no dejó un comentario.

Carrie H. en

Grado:

El cliente no dejó un comentario.

Gary S. en

Grado:

The folks were fine only issue had to wait to return due to only one person working

Peter P. en

Grado:

El cliente no dejó un comentario.

Tracy S. en

Grado:

El cliente no dejó un comentario.

Darryl L. en

Grado:

Nothing needs to be improved. My experience with this location was perfect.

London L. en

Grado:

My experience at the store is very positive. But my experience with trying to return the van after hours wasn’t good. The website would let me upload odometer and gas gauge images. I spent almost an hour trying until I called customer service, waiting more than 10 minutes on the phone to finally get help. You’re website would get a poor rating

mark S. en

Grado:

El cliente no dejó un comentario.

David J. en

Grado:

Great customer experience. Would use them again without hesitation.

Vicki C. en

Grado:

El cliente no dejó un comentario.

James O. en

Grado:

El cliente no dejó un comentario.

BRUCE C. en

Grado:

Everything was great, I was in and out quickly.

Steven C. en

Grado:

Cleaning vehicle inside and out .. was used tissues and napkins behind seats and out side had mud around the truck and bug spatter on hood and grill

John P. en

Grado:

Not much really. Your people are great, trucks are great, supplies are plentiful. Maybe have an occasional raffle to rebate someone's cost after the fact. Otherwise just greatness everywhere.

Jeffrey E. en

Grado:

El cliente no dejó un comentario.

Thomas R. en

Grado:

All staff was great, helpful and friendly

Brian S. en

Grado:

El cliente no dejó un comentario.