Comentarios del cliente para U-Haul of N Syracuse

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of N Syracuse

Grado total:

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Donald K.
Grado:

El cliente no dejó un comentario.

Timothy C.
Grado:

Excellent service

Victoria W.
Grado:

El cliente no dejó un comentario.

FRANK S.
Grado:

Very happy. Work well with me. Judy

Bryan S.
Grado:

El cliente no dejó un comentario.

David W.
Grado:

Very helpful would recommend them.

W H.
Grado:

El cliente no dejó un comentario.

Paul G.
Grado:

Broken mirror before I picked it up, looked around . Didn’t notice the hole in it, accepted agreements and photo. Got in the van had to adjust driver side mirrors, got out adjusted passenger side mirrors then noticed it. Now was too late. Came back to be charged 150 for broken equipment I did not do. But no evidence to prove I didn’t. Never again.

Christine L.
Grado:

El cliente no dejó un comentario.

Joseph D.
Grado:

El cliente no dejó un comentario.

Frank S.
Grado:

El cliente no dejó un comentario.

Todd R.
Grado:

El cliente no dejó un comentario.

jim S.
Grado:

El cliente no dejó un comentario.

David R.
Grado:

El cliente no dejó un comentario.

Mark P.
Grado:

Easy and convenient

Jeffrey G.
Grado:

N/A.

Shonna S.
Grado:

El cliente no dejó un comentario.

Richard B.
Grado:

El cliente no dejó un comentario.

Aaron S.
Grado:

everything is great

Thomas C.
Grado:

El cliente no dejó un comentario.

Robert M.
Grado:

El cliente no dejó un comentario.

Jason P.
Grado:

El cliente no dejó un comentario.

Robert K.
Grado:

El cliente no dejó un comentario.

Elizabeth S.
Grado:

Nothing

Tanner T.
Grado:

El cliente no dejó un comentario.

William J.
Grado:

El cliente no dejó un comentario.

Donald N.
Grado:

El cliente no dejó un comentario.

Christine V.
Grado:

El cliente no dejó un comentario.

courtney S.
Grado:

El cliente no dejó un comentario.

lawrence B.
Grado:

excellent ruck and services

Gary H.
Grado:

El cliente no dejó un comentario.

Uli A.
Grado:

Guys there did a great job getting me in and out thank you

John O.
Grado:

Worst experience I have ever had from trailers with lights not working because of corrosion on trailer wires to be over charged because employees forgot to check in and holds on my credit card total mess unbelievable

David W.
Grado:

everyone was courteous and professional.

Bradley H.
Grado:

El cliente no dejó un comentario.

Mary M.
Grado:

El cliente no dejó un comentario.

Frank H.
Grado:

Windshield very dirty, passenger side wiper needs replacement. other than this I would surly recommend this facility, it's staff and their equipment!.

Tiffany S.
Grado:

El cliente no dejó un comentario.

John O.
Grado:

Wiring on trailer would not work properly one side very dull Would not recommend

Timothy S.
Grado:

No charge your customers $20 for being seven minutes late

Andrew P.
Grado:

El cliente no dejó un comentario.

Anthony A.
Grado:

Dont hold almost $200 from a client when they are renting a $16 trailer and then say there are no holds and it must be an issue with my card company. Your employee blatantly lied to me and said your company never holds funds. I will buy a trailer before I use your company again

Justin W.
Grado:

Check all the lights before rental

David E.
Grado:

I dropped off a trailer at 10:30 pm. The next morning, I get an email with an after hours drop off fee. Shame on me for not reading the fine print. Shame on Uhaul for charging me a fee to unhook the trailer by myself. If I didn't have to go to work, I would have brought it back the next day.

Paul R.
Grado:

Rented their 9 ‘ cargo van and it worked perfectly for picking up a couch and love seat. Nice new van, clean and everything was GREAT ???? Will definitely use again

Lisa B.
Grado:

From making the reservation to picking it up and then returning it after hours, couldn't have been a smoother process. I felt that everything was clearly explained to me at the store when I picked up the cargo van. Communication via texts and email were timely and helpful. Returning after hours was easy with step by step directions on the link that was emailed to me. I would definitely recommend U-Haul to anyone who needs to rent a truck or van from this location on East Taft Road, North Syracuse.

John P.
Grado:

Your computer got confused when I tried to include a donation to the tree fund, had to go back to the beginning of the process twice & ended up with no donation. I'm a big fan of trees; maybe you could talk to your IT guys about that. Other than that I've had no issues with this location. I've been there more than once and have been consistently satisfied with the service and the equipment.

JEREMY O.
Grado:

El cliente no dejó un comentario.

Joseph V.
Grado:

The store staff was great, however I had an issue and called customer service and was transferred to several people who could not understand my problem. Finally spoke with a lady who understood and was addressed in under 5 minutes after spending a half hour repeating myself to others.

john J.
Grado:

El cliente no dejó un comentario.

James O.
Grado:

I wouldn't change a thing

Karen H.
Grado:

El cliente no dejó un comentario.

tim B.
Grado:

I was very happy with my choice to use this location. The trailer was in great condition. The representative at the store was extremely knowledgeable and he was also extremely helpful as well. I would recommend this location based on just the representative alone.

Kenneth C.
Grado:

El cliente no dejó un comentario.

Darrel S.
Grado:

I reserved car trailer online and I did the Express checkout and when I get there to pick up the trailer I have to sit there and do all the paperwork and the trailer was not usable so they sent me to another place and it have a trailer which that's what I wanted was a car trailer instead I had to rent a tow dolly and you're supposed to be able to Elwood have it for 24 hours instead of had have a back in 20 hours I would not recommend the Cicero Uhaul all the Taft Road Uhaul I was very disappointed in both places

Marcus P.
Grado:

El cliente no dejó un comentario.

bradford M.
Grado:

very friendly, very helpful crew, definitely renting from them next time.

Danny P.
Grado:

El cliente no dejó un comentario.

Gregory W.
Grado:

Not much to improve. Maybe an alert device to let the single employee that was working, very hard I might add as there were lots of returns, to let them know there is a new customer. He was awesome and great to work with.

jeremy D.
Grado:

El cliente no dejó un comentario.

John P.
Grado:

He didn't truck so give me 10 foot truck and more money not happy with uhaul

Susan P.
Grado:

Make sure the employees can speak and communicate CLEARLY and not blatantly lie to customers. The employee told me one story when I picked up equipment (and the story made NO SENSE) and told me a totally different story when I dropped of the equipment,. He was very obviously completely HIGH or completely STUPID.

Bridget P.
Grado:

Very nice employee.

Briddget P.
Grado:

Very nice employee.

Kevin H.
Grado:

Very smooth and professional, which is how I like it.

larry R.
Grado:

El cliente no dejó un comentario.

Debra M.
Grado:

El cliente no dejó un comentario.

Robert E.
Grado:

I tried to rent from Uhaul on Teal, three phone calls that connected, but no one answered the phone. I went there live and after 10 minutes and no one even acknowledging me, I left. Called this facility and had reservation in a couple minutes. Picked up the truck with no problems and turned it in, again with no problems. I don't know why anyone would bother with Teal ave. when there is Taft road, doing business the way it ought to be done. Good job gentlemen!

Dorene M.
Grado:

El cliente no dejó un comentario.

charles F.
Grado:

El cliente no dejó un comentario.

Susan A.
Grado:

I am very upset When I got to uhaul storeI was told I couldn’t have the 20ft truck for 24 hours Even though that is what I ordered and confirmed , because of the smaller truck it took me more trips to move than expected. I have rented in the past year a uhaul truck 5 times plus a storage unit. The first 4 were rented under Susan Cramer I would of hoped that you would of cut me some slack with the miles and also the truck was brought back Sunday night I could not do the check in on the website because my phone was dead . I have been a loyal customer I thought I might have a little better service. Now I have a huge mileage bill.

Donna L.
Grado:

I had never driven a uhaul truck before. I had no idea how to move the side view mirror or anything regarding the use of the truck. An overview of the truck would have been nice.

David N.
Grado:

El cliente no dejó un comentario.

karen P.
Grado:

Your toll free line is not current with availability. Need to work on that.

Patricia W.
Grado:

Thank you!

kim A.
Grado:

El cliente no dejó un comentario.

Charles W.
Grado:

El cliente no dejó un comentario.

Carrie H.
Grado:

El cliente no dejó un comentario.

Gary S.
Grado:

The folks were fine only issue had to wait to return due to only one person working

Peter P.
Grado:

El cliente no dejó un comentario.

Tracy S.
Grado:

El cliente no dejó un comentario.

Darryl L.
Grado:

Nothing needs to be improved. My experience with this location was perfect.

London L.
Grado:

My experience at the store is very positive. But my experience with trying to return the van after hours wasn’t good. The website would let me upload odometer and gas gauge images. I spent almost an hour trying until I called customer service, waiting more than 10 minutes on the phone to finally get help. You’re website would get a poor rating

mark S.
Grado:

El cliente no dejó un comentario.

David J.
Grado:

Great customer experience. Would use them again without hesitation.

Vicki C.
Grado:

El cliente no dejó un comentario.

James O.
Grado:

El cliente no dejó un comentario.

BRUCE C.
Grado:

Everything was great, I was in and out quickly.

Steven C.
Grado:

Cleaning vehicle inside and out .. was used tissues and napkins behind seats and out side had mud around the truck and bug spatter on hood and grill

John P.
Grado:

Not much really. Your people are great, trucks are great, supplies are plentiful. Maybe have an occasional raffle to rebate someone's cost after the fact. Otherwise just greatness everywhere.

Jeffrey E.
Grado:

El cliente no dejó un comentario.

Thomas R.
Grado:

All staff was great, helpful and friendly

Brian S.
Grado:

Very friendly and helpful staff. Quick and easy process. Reasonable rate.

MARGARET R.
Grado:

El cliente no dejó un comentario.

William H.
Grado:

El cliente no dejó un comentario.

NATHAN G.
Grado:

El cliente no dejó un comentario.

George C.
Grado:

When bringing back the truck I was not satisfied with the workers attitude .

Gregory J.
Grado:

Quick and easy it was a pleasure doing business with you

denise M.
Grado:

Our return was easy, flawless and professional.

Carmen D.
Grado:

El cliente no dejó un comentario.

No reviews have been submitted for this location.

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