Long line at the counter.Tony N.
Customer Reviews for U-Haul of Milpitas
San Jose, CA 95131
(@ Montague Expwy)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Haizhong Z.
El cliente no dejó un comentario.Rosa N.
There was less than 1/4 of a tank of gas. Seemed kinda low.LEE A.
When I rented the truck, I walked out. Took photos of the truck to show my friends what I would be driving for my move. That was followed by move photos for my protection. I noticed that the passenger side headlight was crooked and falling out. I showed the guy and he got me into a different truck. Thankfully they had more. I guess on an improvement standpoint, touch the headlights and other parts for losseness.Michael G.
El cliente no dejó un comentario.Manuelito F.
I paid all necessary payment during the pickup the track and I used it mentioned mileage and also drop off before I said. But you charged extra $25. Please refund to my account this amount.Resul Y.
Keeps smiling 😊 Great job with your team!Joseph G.
El cliente no dejó un comentario.Fernando C.
El cliente no dejó un comentario.Olivier J.
The vehicle I rented was dispatched at ~1/16th tank of gas, also had a bad steering wobble while driving at street speeds. At highway speeds it would wobble, not as bad but notableMatthew B.
Make sure you are given the correct information when you reserve a vehicle. They do not tell you everything you need to know.john B.
I had, as always, a great experience.Debi S.
El cliente no dejó un comentario.Amos K.
El cliente no dejó un comentario.Bradford C.
First: * send receipt for charges * Refund excess charged * Send details of charges * Consider adding rearview display (I see a camera but no display) valuable for big vehicles these daysMahalingam M.
Great customer service. The two gentlemen who assisted me were very courteous and attentive.Richard N.
El cliente no dejó un comentario.Lance R.
When I reached out the chat online and started asking question to a lady by the name of Martha she ended the chat and walk away and did not answer my questions regarding the fuel. You guys ripped off people.Luis C.
El cliente no dejó un comentario.Gregory S.
El cliente no dejó un comentario.Alan S.
El cliente no dejó un comentario.Vinod G.
El cliente no dejó un comentario.Daniel P.
El cliente no dejó un comentario.Pratik T.
El cliente no dejó un comentario.Danh D.
El cliente no dejó un comentario.juan O.
El cliente no dejó un comentario.Marc N.
El cliente no dejó un comentario.Xindi Z.
El cliente no dejó un comentario.Marcio A.
El cliente no dejó un comentario.Francisco V.
The line for this location is incredibly long since only one guy is working at the counter. We didn't get our truck till about an hour and fifteen minutes after the reservation time. However, the guy at the counter is extremely helpful and doing the best he can even though everyone in line is already quite irritated when it's their turn.Jessalee I.
El cliente no dejó un comentario.Caroline V.
I was cleaned it up my self before return and they still charge me 15$ cleaning fees .DUYMINH N.
El cliente no dejó un comentario.Craig S.
The vehicle is very clean the employees were very nicepatsy V.
The truck driver side inside door handle was inoperative. I have to have another truck issued to me. This was done promptly. Otherwise, great service and I had no problems with the second truck.Ray N.
Solo employee who is very good and explained most of what i needed. Issue was he was alone and had a line of 6 people waiting for him so i sat in this van i never rented and did not know how to disengage ebrake. I left concerened about fuel since i was going long distance. Van was not bad but could have been vacuumed but not deal breaker. Just need more staff on site.Mark P.
Give Jay a raise! Super awesome.Travis L.
Good Customer serviceJerome S.
Parking lot was packed. Lost some time getting the vehicle out.Hung V.
Labeling the fuel tank size somewhere on the dash would be coolHenry W.
El cliente no dejó un comentario.Floro B.
The gentleman assisted me was excellent very professional I couldn't avast for a better person to assist me at U-HaulJames S.
El cliente no dejó un comentario.ANANTHARAJ T.
Check the air in the tires on the vansBryan M.
El cliente no dejó un comentario.Eddie Z.
El cliente no dejó un comentario.Christina D.
El cliente no dejó un comentario.Earnhardt S.
El cliente no dejó un comentario.Ethan A.
Free cakeRebecca W.
for my situation, all my moving needs were met.Daniel P.
It took me 1 hr in the line to get the truckSukriti B.
El cliente no dejó un comentario.Eragbai Isaac I.
Really nice customer service. ThanksTai L.
The guys in the shop are great. I wish check out could be a little quicker win there's a few people in line. Maybe online check in for repeat customers?aaron H.
The truck I was given reeked of smoke even though there's labels on the windows that say no smoking in truck. Because I did a self check out I did not go and battle this. Also the truck was missing the AC control knob so I had to drive with the AC blowing on Max the whole time.Christopher F.
Everything is perfect Brandon always and happy to helppedro T.
El cliente no dejó un comentario.Richard M.
Good service Good peopleZiad A.
El cliente no dejó un comentario.satinder K.
El cliente no dejó un comentario.Charles O.
That truck was fully unsafe to drive. There is no way that truck should be in service. I will NEVER rent from uhaul again if I can avoid it.Thomas O.
El cliente no dejó un comentario.Aditya K.
The person helping me is very rude and not professional, Also they never answer their phone when you call them. Customer service is suck's I'm not happy at all. I'm not coming back again ever to that location.Charlie B.
El cliente no dejó un comentario.Ralph D.
El cliente no dejó un comentario.Fred Y.
El cliente no dejó un comentario.VINCENT M.
Explain the price right and go over the days on rental if you don't use all the daysToby G.
El cliente no dejó un comentario.william S.
Great customer service - easy to deal with. Highly recommend!Kenneth S.
The cabin was filthy and the smell of cigarettes was overwhelming. The air conditioning was going off and on through out the move. It was a nightmare driving through Arizona.eddie R.
El cliente no dejó un comentario.Todd C.
El cliente no dejó un comentario.Vinamra S.
Great service! Very convenientKabriel R.
El cliente no dejó un comentario.Chris C.
Crazy about the billing. No gas change but charged 56 for gasoline. Spam.Lai W.
Everything is okpedro T.
El cliente no dejó un comentario.Janis P.
El cliente no dejó un comentario.Mark Alvin A.
El cliente no dejó un comentario.Nitalkumar P.
Brandon was quick,responsive,& very politeCOLLEEN M.
Uhaul charges customers 8$/gallon if they return the truck with less gas then picked up but they don't give a refund when they return the truck with way more gas than needed. Thanks for being greedy I guessFarshid S.
El cliente no dejó un comentario.Edison M.
the team was very helpful forgot their names but all n all very helpful and professionaljames V.
Bit surprised with separate FUELING requirement...I thought the $0.99/mile is inclusive of the fuel!!ANANTHARAJ T.
Experience was decent and location is conveniently located near my home. Although the rental center seems very short handed so the waiting time to get my rental and also to check-in (return) took much longer than expected. because I can see that the staff is very busy.MICHAEL L.
Todos Jerry S.
El cliente no dejó un comentario.Cynde C.
Daniel and his coworker that morning were helpful and great customer service. Corporate online customer service messed up my reservation by changing it from self pick up to pick up w staff. I need to pick up before the office open. Lucky for me, although the office is not yet open, Daniel and his coworker were willing to help even though they were busy. Very much appreciated them.Stacie C.
El cliente no dejó un comentario.Huy N.
El cliente no dejó un comentario.Tom N.
Representative was extremely polite, patient and thorough.Adam B.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.Phillip U.
El cliente no dejó un comentario.Catherine L.
All goodAngela G.
Convenient location, courteous personnel. The only thing is possibly painting on the ground two lanes for equipment return so customers know there are two lanes and won't block the driveway.Janis P.
Servicios adicionales en esta ubicación
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