Comentarios del cliente para U-Haul of Middletown

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Middletown

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Mark J. en

Grado:

Fix the stupid Ez-Pass toll issue. I went through 2 tolls that did not have Cash Lanes so they read the license plate send you the bill in Arizona and then eventually you bill me. Thus, too much time elapses so I get hit with a late fee. Install Ez-Passes onto your vehicles and then charge me.

LAWRENCE P. en

Grado:

El cliente no dejó un comentario.

April O. en

Grado:

I was double charged for 2 days of rental instead of 1 when the van was picked up at 9am and dropped off the SAME DAY at 4:30pm. Every week there seems to be another issue with this location and it is not getting better. I was told that the staff and management changed, but not for the better in my opinion. I am a corporate customer and get a van every week -- they need to get their act together to keep this customer coming back.

Craig C. en

Grado:

El cliente no dejó un comentario.

GARY T. en

Grado:

I HAD TO TRAVEL 35 MINUTES FROM HOME TO GET THIS VEHICLE. EVEN THOUGH I MADE A RESERVATION IN MY OWN NEIGHBORHOOD A WEEK IN ADVANCE.

Ryan S. en

Grado:

I checked out online with a credit card thinking this would expedite the process but it was still just as long at the counter. Very unproductive in my opinion. Also, I REALLY needed two furniture dollies which is the reason j chose this location online. They didn't have them. It made the day really difficult and a couple guys got hurt. It would be pretty easy to make sure you have those things available in the store. I was unsatisfied with the managers inability to remedy that issue. His name was Michael. Very nice but that doesn't matter when the product the site claims to have online wasn't available when I got there. Morgan was also pleasant but it was the same problem, no dollies. Please remedy this situation! Thank you

john S. en

Grado:

El cliente no dejó un comentario.

Tsuwei C. en

Grado:

El cliente no dejó un comentario.

Peter R. en

Grado:

El cliente no dejó un comentario.

William L. en

Grado:

Very helpful

Scott R. en

Grado:

Excellent experience and would highly recommend Uhaul

Josclyn L. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

The guys at the Middletown location are great

Robert R. en

Grado:

Very friendly & efficient!!!

tom F. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

El cliente no dejó un comentario.

Josclyn L. en

Grado:

El cliente no dejó un comentario.

Keith A. en

Grado:

El cliente no dejó un comentario.

Lisa T. en

Grado:

El cliente no dejó un comentario.

Brian M. en

Grado:

We need to be contacted about the movers that we paid for. Very poor service. Damages to furniture and a hole was put in the wall that needs to be repaired. We are expecting a credit/refund for the poor service. Please contact me. 908-6751508 I can forward pictures. please let me know where to send. Brian Moran

Lore G. en

Grado:

Great service, they were very willing to adjust my reservation to give me the box truck I desired. I’m a repeat customer and I highly recommend them.

jack H. en

Grado:

El cliente no dejó un comentario.

Cash W. en

Grado:

El cliente no dejó un comentario.

Christopher S. en

Grado:

El cliente no dejó un comentario.

Ryan O. en

Grado:

The trailer I was given was damaged and did not have a working trailer tongue. I expressed to the return team that this should be fixed and they indicated that I should notify corporate. As I believe I should be given a refund. I actually hurt myself do the fact that the equipment was not working.

Robert S. en

Grado:

Only 1 person at facility, he was doing office and yard work

WILLIAM C. en

Grado:

The two guys in the office (Steve Ehnot & his partner) were great!

Michele P. en

Grado:

El cliente no dejó un comentario.

Luis M. en

Grado:

Great staff! A pleasure to do business and made sure to ask us how the move went and if there were any issues. Keep up the great work!

Robert P. en

Grado:

I have rented vans & trucks from this location numerous times over the years to many to count, & the windows inside and out & mirrors are always dirty luckily this time I had time to clean them myself so I could see when there was sun & road glare

Glenn E. en

Grado:

El cliente no dejó un comentario.

Rajat D. en

Grado:

El cliente no dejó un comentario.

Randolph S. en

Grado:

The Manager in Middletown is amazing. He and his staff are extremely helpful.