Comentarios del cliente para U-Haul of Lawrence

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Lawrence

Grado total:

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Dione F. en

Grado:

The truck smelled terribly like cigars. I know there is little they can do once someone smokes in it, but it was pretty bad for a 14 hour drive

Richard S. en

Grado:

El cliente no dejó un comentario.

Gilbert P. en

Grado:

El cliente no dejó un comentario.

Sierra J. en

Grado:

Customer service told me not to worry about rental due to always having trailer in stock...I had to drive to Topeka to get it and the truck check engine light came on...the topeka store had to re-rent me a truck. When we dropped off the truck the place sams lucky Mart was late at night and we could not get my car off of the trailer for and hour and a half. They did not offer to help. We were afraid being in a new big town. Thankfully a customer at the gas station helped us. The attendant refused to help at all. I was not familiar with checking in online and very frazzled. Sorry if it was not done correctly. Thank you for checking us in.

Alvis L. en

Grado:

El cliente no dejó un comentario.

Gilbert P. en

Grado:

El cliente no dejó un comentario.

Karla M. en

Grado:

El cliente no dejó un comentario.

Marty T. en

Grado:

The 15' truck I rented was for "in town use" is what I was told. The drivers side door looked like it had been repaired and did not seal well at all. At 60 mph it whistled pretty loud. I don't understand why they don't do a personal walk around with you. Other than that, very good experience.

Kathy P. en

Grado:

El cliente no dejó un comentario.

Weston P. en

Grado:

Friendly and helpful staff. It didn't take long for to pick up, and returning was quick and easy!

Patrick F. en

Grado:

El cliente no dejó un comentario.

Bonnie N. en

Grado:

The staff was friendly and helpful.

Venida C. en

Grado:

El cliente no dejó un comentario.

Danean T. en

Grado:

El cliente no dejó un comentario.

Katherine K. en

Grado:

I arrived five minutes before closing time to return my uhaul truck. They quickly turned off the lights, locked the door and did their close out duties. They come out after 15 minutes and I asked why they refused to serve me when I arrived before closing. The man was rude and wouldn’t even look at me. His comments were awful! I came back the next day to return the truck taking off from work.

Bradley R. en

Grado:

El cliente no dejó un comentario.

Scott T. en

Grado:

El cliente no dejó un comentario.

jerline T. en

Grado:

everything was A okay. Staff is friendly and very helpful

Brian W. en

Grado:

Free coffee? :-)

Jerry C. en

Grado:

The staff was friendly and helpful.

Julia S. en

Grado:

El cliente no dejó un comentario.

Laura C. en

Grado:

El cliente no dejó un comentario.

Brandon V. en

Grado:

Did not have the trailer I reserved. Had even checked in the day in advance. Had to pull larger trailer getting much worse gas mileage

Larry N. en

Grado:

Great crew

Kevin N. en

Grado:

El cliente no dejó un comentario.

Abbey G. en

Grado:

El cliente no dejó un comentario.

Stephen W. en

Grado:

The gentleman checking us informed us we went over miles allowed , when we explained the issue w/ UHAUL changing our pick up location which confidently was the mileage they were trying to charge us he took care of it immediately.

Christopher W. en

Grado:

El cliente no dejó un comentario.

Austin C. en

Grado:

El cliente no dejó un comentario.

Amie S. en

Grado:

El cliente no dejó un comentario.

Monolito A. en

Grado:

GREAT

Richard P. en

Grado:

Explained problems I was having. No comment from him. Said I was ten miles over on mileage and charged me for them. Only time you could see the mileage was a few seconds after starting and then the error message was blocking the numbers. Not the best of customer service.

David H. en

Grado:

El cliente no dejó un comentario.

Marcelo B. en

Grado:

There was a lot o vibration coming from the trailer, maybe the wheels should be better balanced, and I know it's a working tool but it could be less noise, like in the tail gate some rubber cushion

John G. en

Grado:

El cliente no dejó un comentario.

Jeffrey D. en

Grado:

Your Lawrence location is kinda tough to get into and out of and your lot wad over crowded not enough parking or room to turn around in. I personally drive a very small car and almost got hit by your FedEx delivery driver cause we were both backing up at same time instead there being another exit for him to pull forward and out of. Simple fix add another exit to your lot.

Jesse W. en

Grado:

El cliente no dejó un comentario.

Dennis T. en

Grado:

El cliente no dejó un comentario.

Jenna W. en

Grado:

El cliente no dejó un comentario.

Jacinta J. en

Grado:

I can only comment on the interactions I had with UHaul of Lawrence during the drop-off and pick-up of my UBox. Customer service was great. Colleen was very communicative, helpful, and efficient.

Mary C. en

Grado:

I would like to file a claim for both location - From/To

Tom G. en

Grado:

Excellent

Wade P. en

Grado:

The U Haul representative was extremely helpful. We didn't realize we needed notify when we were picking up and she went out of her way to ensure we were able to get our UHaul Pod the same day. TYVM

John J. en

Grado:

very professional. very helpful. the team kindly directed you to get in and out in no time!

stan h. en

Grado:

Thanks