Comentarios de los clientes para U-Haul of Kent-Stow

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul of Kent-Stow

Clasificación general:

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Karen H.
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El cliente no dejó un comentario.

JIM W.
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El cliente no dejó un comentario.

Inverness G.
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Very friendly , my truck was running and warm and ready to go. My return was as easy as 123 and I will use this location again.

Matthew S.
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El cliente no dejó un comentario.

DANIEL J.
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Friendly and helpful staff. I rented a cargo van that was very new. A pleasure to drive.

Deborah W.
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El cliente no dejó un comentario.

Christine A.
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El cliente no dejó un comentario.

Debbie C.
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We were extremely pleased with our service They were awesome and very helpful

Raymond E.
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UHaul doesn't care about your privacy. We have been contacted 3 times about a rental we didn't make. Our address and phone number are attached to someone else's rental. Who knows who is being given our info. Do not rent from them, they won't protect your data!

Vicki S.
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El cliente no dejó un comentario.

Eric B.
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The entire rental process was very easy from start to finish.

tom M.
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Excellent customer service for pickup and dropoff!

Robert F.
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El cliente no dejó un comentario.

Michelle S.
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El cliente no dejó un comentario.

Jerry B.
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El cliente no dejó un comentario.

David P.
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El cliente no dejó un comentario.

jamie H.
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El cliente no dejó un comentario.

Daniel H.
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We have had excellent experiences at this location. Everyone has been so helpful-going out of their way to help us. Friendly, patient, but efficient. Definitely recommend this location.

Anthony Y.
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I only rent from this uhaul because customer service is so high. Chad V the manager goes out of his way to make sure everything is ready, clean, & seamless experience. I personally drive out of the way just for this location

James G.
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The Kent-Stow location always goes above and beyond. They are friendly and communicate well. They always are able to meet my needs.

MARK K.
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Great customer service at this location

Frank M.
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El cliente no dejó un comentario.

samantha L.
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For 3 days I was unable to use the truck because the battery was dead and I had to wait for a mechanic friend to come jump the truck - The light in the back of the truck was out and I was limited to daylight hours to be able to load and unload the truck - This truck clearly was not properly maintained and inspected before being rented out to me and I expect compensation for it

Cher H.
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The first words spoken to me when I dropped off the truck was, "Where am I supposed to put this (truck)?!" Not, "Did you have any issues?" Or "Let's get you checked out." Agent wouldn't take the keys when I tried to hand them to him. He just walked by me. I had to ask him to take the keys. My experience in Streetsboro was excellent---very friendly and professional. I got the exact opposite in Kent. I won't use that location again, nor will I recommend it.

kevin A.
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Just Maintain the current level of service. Thanks

Janessa S.
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I do not remember his name, but the gentleman who got my rental was very kind, helpful and informative. I checked in on 12/31 around 3p (hopefully that narrows it down). Thank you to him!

Melissa C.
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Create more space in order to get trucks out of the parking lot

Stevie H.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

MACKENZIE S.
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El cliente no dejó un comentario.

Jeffrey W.
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El cliente no dejó un comentario.

CHRISTOPHER S.
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El cliente no dejó un comentario.

MARLENE K.
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Called 30 minutes before close on a Sunday needed a trailer. Robert (I think was his name) was friendly and helpful. When I returned the trailer the next day, I went inside and he was helping a new employee work with another customer, teaching and explaining the steps very patiently. I was impressed. When he saw me he remembered me and asked if the trailer worked to move my “volleyball equipment”, not just t the usual, “did everything work ok?.” Not sure if he was the owner, manager, supervisor or employee, but he took ownership of the job he was doing and made me feel like he appreciated my business. Trailer was fine. The chains on the back were a little rusty and I would recommend gloves if you rent if you don't have access to water to wash after loading and unloading. Overall excellent experience.

Sandra B.
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El cliente no dejó un comentario.

David C.
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El cliente no dejó un comentario.

CHRISTINE W.
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El cliente no dejó un comentario.

Beth B.
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I rented a trailer for the first time and the staff were so helpful.

James G.
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Excellent location. Excellent customer support. By far my favorite U-Haul location.

charles F.
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El cliente no dejó un comentario.

Chadwick R.
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Not charge someone for 5 gallons of gas when they didn't even use a gallon. Went less then 14 miles and was charged for 4.5 gallons of gas.

Sunny A.
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El cliente no dejó un comentario.

Mary H.
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I love that Kent/Stow is right across the street from Enterprise. I've several times rented a car to go out from Mass, and a truck to come back bringing stuff from a family house in Kent. Really convenient. What I didn't like: I wanted to do a free month's storage at the other end, and Kent/Stow couldn't tell me if my intended dropoff point for the truck would have storage available.

Richard S.
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Gentleman met me in the parking lot. Already had my info pulled up. Just a few questions and I was done.

Eric K.
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El cliente no dejó un comentario.

CHARLES C.
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Swift return but had questions regarding which credit card it was posted to. One was requested when we made it but another one was taken at pick up,

DEAN H.
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My “go to” location for hauling needs. Employees are always helpful and courteous and equipment is always in good condition.

LEE R.
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El cliente no dejó un comentario.

RICHARDTHOMAS C.
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Very helpful and quick. I had called ahead to reserve the size of trailer I needed, and once there, everything went smoothly and I was in and out. The employee also helped hitch up the trailer, so it was very easy for me.

george M.
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I had an excellent experience.

Carl W.
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El cliente no dejó un comentario.

Debbie L.
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The truck I rented was an average uhaul truck I just think it could've been "covid-clean" and it certainly wasn't. The person who waited on me was great.

Shawn O.
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El cliente no dejó un comentario.

Joseph L.
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El cliente no dejó un comentario.

Thomas W.
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El cliente no dejó un comentario.

Richard P.
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El cliente no dejó un comentario.

Karen H.
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Staff very helpful and manager so knowledgeable, he answered all my questios, polite, and professional.

John H.
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Top notch customer service.

Jon H.
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El cliente no dejó un comentario.

Nathan S.
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El cliente no dejó un comentario.

Kevin W.
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El cliente no dejó un comentario.

Bruce M.
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Everything went very well and I was very pleased with the truck and the staff who served me.

Thomas P.
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El cliente no dejó un comentario.

Michael C.
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El cliente no dejó un comentario.

Terri S.
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I reserved a van with no contact pickup. The gentleman at the desk was extremely helpful when I hit a snag in my process. Very happy to work with someone so helpful!

Brittany B.
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El cliente no dejó un comentario.

Jonathan M.
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Fix check engine light and clean cab between use.

Richard S.
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Quick, through and efficient. Very friendly and helpful.

ABDULAZIZJARALLA A.
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Nothing everything is clean and the vehicle very good when i used

MARC A.
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El cliente no dejó un comentario.

RICK P.
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Confusion with the moving helpers. Never contacted us until 2 days before job and then we had to change our time so they could do another job.

Jerry F.
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Need to make sure all the windows have been cleaned

Shannon B.
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"Contactless" mobile check-in/check-out was confusing and we ended up having to go inside and get help from staff anyway.

Christopher A.
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El cliente no dejó un comentario.

Cody H.
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Awesome employee who helped hook me up.

Timothy W.
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El cliente no dejó un comentario.

TIERRA D.
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El cliente no dejó un comentario.

RONALD G.
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The contactless rental process failed. I still had to see a store representative to key my key. I had my pick up location changed without my consent. When I booked (a week ahead) my original location had the truck I was looking for. For some unknown reason it wasnt available there a week later.

Dennis S.
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El cliente no dejó un comentario.

Rheno D.
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Rude checkout person.

Gregory T.
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El cliente no dejó un comentario.

Jenny K.
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I think 8.69$ is a little much for 1 mile over what he put on the contract!! I dk what I was gonna use.. that's just ridiculous

Joseph S.
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El cliente no dejó un comentario.

michael M.
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El cliente no dejó un comentario.

michael M.
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El cliente no dejó un comentario.

Kimberly S.
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The truck was not as clean as I have experienced in the past. I used person check out and the UHaul representative at the Kent,Ohio location went above and beyond to address my concerns. I will always be a UHaul customer

Dawn W.
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El cliente no dejó un comentario.

Emily J.
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El cliente no dejó un comentario.

Robert K.
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The truck was mechanically sound but well used. Everything worked well on the short trip that I needed it for.

Gregory J.
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Very happy with the rental.

WALEED A.
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El cliente no dejó un comentario.

Derek H.
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El cliente no dejó un comentario.

Michael F.
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My favorite u-haul location.

Joyce A.
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El cliente no dejó un comentario.

Jeff E.
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El cliente no dejó un comentario.

Linda W.
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El cliente no dejó un comentario.

ROBERT L M.
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El cliente no dejó un comentario.

Maria C.
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El cliente no dejó un comentario.

zackary A.
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El cliente no dejó un comentario.

Tom B.
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El cliente no dejó un comentario.

Michael S.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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