Customer Reviews for U-Haul of Huntspoint
Bronx, NY 10459
(Across the BP gas station by the "Draw Bridge" on Bruckner Blvd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Keep up with the great work!Jalessa C.
El cliente no dejó un comentario.Ridley P.
No comments! All good!HAIM G.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Nazier B.
Someone late at night until 8:00Tracey C.
El cliente no dejó un comentario.Jonay E.
It turned out that there is no hitch made for my model of the Kia Soul, so they were not able to install anything. They were honest and open about the problem, and as disappointed as I was, but the fault is with the back-end website software database that selected the hitch for installation despite my specifying that it was for a 2020 Kia Soul GT-Turbo 1.6 liter, which couldn't take any trailer hitch because of the unusual size and central placement of the two rear exhaust pipes and muffler system. Even so, the staff worked really hard to find an alternative, or a way to get around the problem, but there isn't one. The online website should be updated to prevent others from having this really troubling mixup. We made plans based on having the trailer hitch and can't carry them out to move our stuff now.David B.
The sales lady-- passive aggressive, bad attitude, would not speak up.. had to constantly ask her to speak up.. she looking annoyed, depressed, somewhat angry, slow at going through the process.. she was bad in every way possible.. clearly psychotic, she should not be having customer contact.. the previous person for past rentals, pleasant, swift.. done deal.. YOU MUST RETAIN GOOD EMPLOYEES.. my contract #86081965Fred S.
Good customer servicePedro F.
El cliente no dejó un comentario.Sonia M.
El cliente no dejó un comentario.Francisco C.
An employee name Stephanie was very caring and provided optimum service. I would recommend this location to anyone. GraciasD D.
El cliente no dejó un comentario.Aisha W.
El cliente no dejó un comentario.Brady B.
Excellent customer servicesDiana Lourdes S.
No commentNatasha P.
Great experience, In & Out quickly with all the construction at this location woth traffic, congestion it brings. This location was my best to rent so far! Awsome!!Isidro I.
A girl that work there give me arctitudJUANRAMON T.
El cliente no dejó un comentario.Hilda L.
Very good customer serviceEdwin M.
El cliente no dejó un comentario.Zoraida M.
Have more than one person working!!Gloria G.
Thank you for all your help thank youLuis G.
Fast and very nice service .debbie N.
El cliente no dejó un comentario.charles M.
Mileage high.Hiram C.
El cliente no dejó un comentario.Tiffany C.
I love my u haul and the staff. They are excellentCharise L.
El cliente no dejó un comentario.ARGELIS B.
El cliente no dejó un comentario.kenneth L.
I the the future I would like to be inform of the extra $25 insurance fee before I rent vehiclesManuel S.
First of all they messed up my appointment and gave me a day in the past. The reception had an attitude then i had to get the manager involve whose name is miguel. They charge me more than what was on the original estimate i would not recommend this service to anyone poor customer service.OMMAROBRIEN B.
El cliente no dejó un comentario.Luis A.
Well done job. Thank youAnthony K.
I had 2 separate rental reservations each time the entire staff was Quick, Efficient, Professional and Always Very Courteous and HelpfulNicholas P.
The Customer service representative was eating her breakfast when we arrive about a quarter to 12pm and on the phone havng personnel conversation. She never greeted us, we proceeded to ask for a vehicle inwhich we received with no problem. when we returned the Vehicle. She was outside on the phone again talking on her phone, never even look our way to say ill will be with you in a sec.we assume she was cleaning,etc for another vehicle that was there, but there was customer there. Then she parked a Truck for more than 15 minutes. With out saying anything. She spent too much time on her Phone.Vincent F.
It was fast and easy to pick up and to drop off. The 3 employees that I dealt with, from the reservation on Thursday, to a different employee to pick up truck Sat , different employee to drop truck off Sat and make final payment were all excellent .sandra R.
El cliente no dejó un comentario.Tyrone W.
El servicio es excelenteRamon C.
El cliente no dejó un comentario.REHEMAJAMILAH G.
Your truck's engine light was on when we rented it.George T.
Everything was goodShamoun W.
The fact that you aren't told to put gas in the cargo vans AFTER you are told that you are paying for mileage isn't acceptable. Its either or when it's 75 miles or more driven! The CSR knew I was going to drive under 50 miles. Not to mention had she been friendlier.. This would have been a different story.Daisy R.
El cliente no dejó un comentario.Dayshawn J.
First the person told that charge was going to be $88 dollars with estimate of miles of 20 miles the next day when I show up they told that Inmy credit card was going to be charge $181. Dollar because I used a hand truck and blankets I did not use any hand truck or blankets I asked about it they told me that they were going.to givi a refund which they told me that they have a refund that youRafael M.
El cliente no dejó un comentario.Juan Jose R.
The truck i rented wasnt clean at all it had food garbage from the previous renter and even a toe or fingernail. What kind of world are we in if you cant count on a shared rental to be cleaned before renting it. If i could upload photos i would. Ive taken a few photos to show hows disgusting it was.Fanisha L.
El cliente no dejó un comentario.Yunchong W.
El cliente no dejó un comentario.Tislam J.
Parking for customersJermaine M.
You guys really need to get 15' trucks into New York City for one way moves. There's nothing to book for months in advance. This lack of availability is going to turn away customers. The staff were more than helpful and did what they could to get a larger truck.Jade R.
Customer waiting area. Overall a small space so not much can be done. But person installing my hitch receiver was professional, timely. All phone contacts were very friendly, helpful and professional.Felicity L.
Is great people!Juan Jose R.
El cliente no dejó un comentario.Eddie V.
None at this time!Jimmy G.
The hand truck I reserved because I knew I needed it wasn't available. I had to them go buy one at Home Depot because there was no way the job could be done without it. There was no advance notice that this was an issue. I understand that some equipment has a chance of not being available but notice or possibly an alternate rental location would be most useful.Lynda V.
El cliente no dejó un comentario.Gineen H.
El cliente no dejó un comentario.Alvaro P.
Nothing everything was greatRichard B.
Everything was fineVincent T.
El cliente no dejó un comentario.Debra L.
The workers were so helpful to help me get a truck when I needed and I am so grateful for that , they explained everything perfectly . I ended up renting a total of 3 trucks from the 25th of August till the 28th and had to return the truck daily which was a pain but I understood. All the trucks were dirty, dusty and just hadn't been cleaned in a really long time, and with covid I was so nervous of this . I cleaned the trucks with Clorox wipes and sprayed down the front and back with Lysol Disinfectant Spray. And all the Clorox wipes were super dirty I can tell they hadn't been wipes down. Prior to me renting but other then that it was needed and uhaul and the staff came threw for our family on our time of need but they need to just clean the trucks much much better for their customers .Tiesha L.
UHAUL IS THE WORST COMPANY. ME & MY FAMILY WERE STRANDED FOR 7 Fâ€â€â€â€king HOURS IN. ALBANY WITH NO RECEPTION, WEATHER WAS OVER 98 & NO WATER ! CHRISSY WHO WAS THE PERSON IN CHARGE OF GETTING US HELP SHE SHOWED NO CONCERN. HER LACK OF RESPONSE,HOURS WOULD PASS BY & ALL I GET FROM THEM IS â€œBARE WITH MEâ€ FUCK THIS COMPANY ! TRUST ME THEY DONT HAVE THE RESOURCES TO ADDRESS MATTERS LIKE THIS. DONT RENT FROM THIS COMPANY. THE LORD ABOVE SENT ME A GREAT GUY NAME IS CHRIS HE WORKED FOR DUDLEYS MECHANIC HE DID THE JOB TO HELP US. IF IT WASNT FOR HIM WE WOULDVE BEEN DEAD! CHRISSY WAS TOLD OF THE CIRCUMSTANCES AND I TOLD HER WE WERE IN THE MIDDLE OF THE FREEWAY !!!!! SHE DIDNT CARE FOR OUR SAFETY ! SHE & UHUAL FAILED TO SENT US A BACK UP TRUCK ! IT WAS GETTING DARK AND WE WERE AN HOUR AWAY FROM OUR DESTINATION AND TIME WAS SOMETHING WE EXPLAINED TO HER SINCE WE WERE TAKING MY NEPHEW TO HIS UNIVERSITY!!! WE LEFT FRIDAY MORNING 8:30am & BECAUSE OF IRRESPONSIBILITY OF UHUAL & ESPECIALLY CHRISSY (which not to mentioned she stop texting me back in the middle of process I hope she gets fired. ) I DIDNT GET BACK HOME TILL SATURDAY AT 7:45am TO RETURN THE TRUCK ! SO MUCH HAPPENED ME & MY SIS IN LAW HAD TO TAKE A NAP IN THE BACK OF THE TRUCK SINCE WE WERE EXHAUSTING we had to FACE A 5 hour DRIVE BACK. LISTEN IT WAS A TRUE NIGHTMARE UHAUL DIDNT CARE !!!! SEEK FOR A DIFFERENT COMPANY TRUST ME YOU WILL REGRET IT AS MUCH I DID !!!!!Gabriel T.
No comentMamadou B.
El cliente no dejó un comentario.Imran R.
Absolutely awesomeJoseph A.
All was greatSulaiman B.
El cliente no dejó un comentario.max C.
El cliente no dejó un comentario.Johnny R.
El cliente no dejó un comentario.jeremy B.
El cliente no dejó un comentario.Saleh M.
El cliente no dejó un comentario.marisha J.
El cliente no dejó un comentario.Marcos G.
El cliente no dejó un comentario.John W.
It's all so smooth no problems.Robert A.
El cliente no dejó un comentario.CHRISTINAMARGARE K.
El cliente no dejó un comentario.Carlos E.
El cliente no dejó un comentario.Daniel C.
El cliente no dejó un comentario.Rachael M.
El cliente no dejó un comentario.Joshua H.
El cliente no dejó un comentario.Kristopher D.
El cliente no dejó un comentario.NICOLEA P.
No comments at this time!wilbert V.
El cliente no dejó un comentario.Judy M.
El cliente no dejó un comentario.Robert T.
El cliente no dejó un comentario.Lawrence L.
El cliente no dejó un comentario.Joam C.
El cliente no dejó un comentario.Gonzalo D.
El cliente no dejó un comentario.Radhames D.
El cliente no dejó un comentario.Angel B.
El cliente no dejó un comentario.MICHAELC N.
El cliente no dejó un comentario.Trevor W.
El cliente no dejó un comentario.Keiva A.
El cliente no dejó un comentario.Mark N.
Not good customer servRudys D.
El cliente no dejó un comentario.michael G.
The equipment I reserved for wasn't available but Benny Gonzalez was very very helpful and he was able to give me something. Which was great!! But he explained to me that just because they allow u to make the reservation it's not always guaranteed.Troy R.
Great area great serviceHugo B.
Servicios adicionales en esta ubicación
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