Customer Reviews for U-Haul of Huntington Hills

9,673 comentarios

6100 S College Ave   Fort Collins, CO 80525
(S Of Harmony Rd)

(970) 226-3777

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(970) 226-3777

6100 S College Ave
Fort Collins, CO 80525
(S Of Harmony Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

LARRY S. 
Clasificación:
4.0

El cliente no dejó un comentario.

William L. 
Clasificación:
4.0

El cliente no dejó un comentario.

JUDITH G. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaela B. 
Clasificación:
3.0

The trailer had not been cleaned at all. There was an oil in the bed of the trailer. I included a picture in my pickup inspection. This oil made it difficult to load our motorcycles and subsequencly causing them to slip and fall over.

JULIE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN D. 
Clasificación:
5.0

Check in & out was very easy and staff were friendly.

David M. 
Clasificación:
5.0

Very helpful and friendly staff

MARCY M. 
Clasificación:
5.0

Big C's movers in Chicago were awesome. They were on time and super efficient getting our stuff into the building while taking care to make sure everything was handled safely. Would absolutely use them again.

Chad S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla L. 
Clasificación:
5.0

El cliente no dejó un comentario.

BONNIE F. 
Clasificación:
5.0

El cliente no dejó un comentario.

James S. 
Clasificación:
5.0

Jeremiah went above and beyond sourcing and getting the correct part for my car. Bill the installer was also very kind and willing to come in on an alternative day since the part wasn't there on my scheduled appointment. The service here is incredible and I am so thankful for their help.

kara H. 
Clasificación:
4.0

El cliente no dejó un comentario.

VALERIE ANNE H. 
Clasificación:
3.0

The check in person was excellent..

DOREEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica C. 
Clasificación:
2.0

Return was horrible. I had to track down the return person.

SHELTON S. 
Clasificación:
5.0

I loved the 26' truck. Great experience!

MICHAEL B. 
Clasificación:
3.0

Smelled strongly of something to cover smoke smell. I think I was overcharged for milage.

Karen M. 
Clasificación:
4.0

I've used this location for years - 2 years ago I decided to not use it as the personal were nasty, mean and didn't care about service. Due to only being a day rental and the location I have been using didn't have the size trailer I needed I tried this one but cringed when I booked it. All new personnel and a much better attitude. Hopefully this keeps going and I'll use this location again as it's much more convenient for me.

Joseph B. 
Clasificación:
5.0

I rented an enclosed utility trailer to keep my property safe and out of the weather . Unfortunately I drove through rain and somewhere the utility trailer took in water and it ruins some of my property.

KIMBERLY L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne R. 
Clasificación:
1.0

Horrible drop off. Worst experience!!!!

BAUN J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip J. 
Clasificación:
2.0

Should have given me an adaptor for the trailer. The brake lights did not work!

Stephanie K. 
Clasificación:
5.0

El cliente no dejó un comentario.

john K. 
Clasificación:
3.0

El cliente no dejó un comentario.

LANCE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lyndalee B. 
Clasificación:
4.0

It's frustrating that website only allows up to 24hr rental. However reservation by phone was easy, agent was helpful. Pickup and dropoff was easy (e.g. web receipt) but I took pictures to document mileage, fuel, and cleanliness at dropoff since agent did not come out to verify before I left. I guess that indicates they trusted me.

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Janice B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW C. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Stuart C. 
Clasificación:
5.0

El cliente no dejó un comentario.

jeffery L. 
Clasificación:
4.0

Great customer service, easy and quick pick up and drop off

WENDY T. 
Clasificación:
4.0

Dropped off after hours. Location is difficult to find the frontage road access and ground is very uneven. But on-line drop off was easy.

MICHAEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY S. 
Clasificación:
5.0

Keep it up!

Douglas S. 
Clasificación:
3.0

I was told on the phone a few days ahead of my rental that I would be charged for 3 days if I returned the truck before 5pm. I was charged for 4 days. The wiper blades were bad on the truck.

Michael W. 
Clasificación:
4.0

The parking lot is extremely hard to move around with a larger vehicle like we have.

BRIAN C. 
Clasificación:
4.0

El cliente no dejó un comentario.

SUZANNE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARNEY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
5.0

I don't have a recommendation for improving anything. The staff and Manager where so amazing. I rented a trailer and my truck broke down. I was over a day late and had no extra money but were amazing in working with me and we got it figured out... I will DEFINITELY recommend them and bring my business back.

MARCI C. 
Clasificación:
3.0

Employees were downtrodden and not inviting. Did not acknowledge customers until they were ready to deal with them. A smile and a "we will be right with you" would be a big improvement.

JOSHUA C. 
Clasificación:
4.0

El cliente no dejó un comentario.

PHILIP J. 
Clasificación:
5.0

The manager is a breath of fresh air. Professional, kind, everythinggreat we need right now and always. Our country at its best. Thank you 😊

CAROLYN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brandon B. 
Clasificación:
5.0

Thank You.

Kirk W. 
Clasificación:
5.0

My first time renting an U-Haul and absolutely impressed. Everyone work at this location are super helpful, polite and treating customers the way we wanted to be treat. ¡Gracias!

Hannah R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Philip J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Mike N. 
Clasificación:
5.0

Rental reservation was simple, pick-up and drop-off were efficient and quick, and the rental van was in good shape and worked well. Overall an excellent experience!

Michael R. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Blake D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patrick L. 
Clasificación:
5.0

Loved them! Helpful!

STACY ERRIN D. 
Clasificación:
5.0

El cliente no dejó un comentario.

TAMMY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

The employees here were nice to work with. The best improvement I can think of is to have a more reasonable rate for a 1day rental, especially when your drop off is closed on drop off date. Disappointed customerðŸ˜"

DANIEL A. 
Clasificación:
1.0

Failure of both locations even though uhual rep gave back info neither location woukd make it right. Well I rented in SLC and Brandon told me If I returned before 24 hours I would only be charged for one day rental. Returned to location in Colorado 17 hours after pickup. When I asked about billing I was told by slc manager her employee made mistake. So after pay for three days and only using less than one day to move couches to my parents house there was a need to move junk to landfill. But it was refused to let me pick trailer back up for just singke day. Terrible experience told woukd get refund id only used one day then a need for second day came up and was expected to pay again even though I still had two day left.

ELLIOT W. 
Clasificación:
4.0

I checked in using the app and it seemed to work nicely (I haven't heard of any problems.)

PAUL F. 
Clasificación:
4.0

El cliente no dejó un comentario.

james G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
1.0

the U-haul warehouse manager was very easy to work with and helpful. The staff at the Huntington hills location was awful, unhelpful and not knowledgeable about U-box rental

Betty J. 
Clasificación:
5.0

Jermiah, Matt & the rest of the crew Are very helpful & I'm Thankful for their great service. Appreciate you all. 🤠 RR

RANDY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
4.0

Very clean place, nice people. The only criticism is a slight dip in professionalism when I returned the truck (they had a full yard and I was dropping off a 26' truck). Almost got the feeling it was "my" fault they didn't have room--and I'm the customer, directed by U-Haul to drop off the truck at this location. Not my problem, sorry for the logistics but please don't put that on the customer. Otherwise they were great. Thanks.

JERROLD M. 
Clasificación:
4.0

El cliente no dejó un comentario.

WANDA SUE Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA C. 
Clasificación:
3.0

The app would not work upon after hours return

James B. 
Clasificación:
5.0

Nothing fast friendly service

Daniel R. 
Clasificación:
4.0

Have been renting from the Huntington location for years and have always had a great experience. Appreciate the staff here.

JEFFREY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
4.0

The customer parking was very small and not much signage or where to go before getting the truck/trailer. Plenty of drop off location signage though! But not when coming to pick up

HALEY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah F. 
Clasificación:
3.0

We drive 40 miles and had to put in $25 gas to fill it up at 3.50 a gallon. That's ridiculous. The service was fine.

Joel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB S. 
Clasificación:
5.0

The rear overhead door had some damage as there was a spot where it would get stuck and took a significant amount of force to get it past that point.

Kevin A. 
Clasificación:
5.0

the counter people where excellent

BRYAN M. 
Clasificación:
4.0

I got there at 6:57 AM, the doors were open, so I went inside. I was told I had to wait outside until 7:00 AM. I remembered the "online check-in", so proceeded with that. People stink, technology rules.

Raelyn O. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHRYN M. 
Clasificación:
5.0

Total cost was 1/3 of dealership's cost. Took less than 1 hour to install. Staff was courteous.

Jerry H. 
Clasificación:
5.0

I was overcharged for fuel. I traveled approximately 12 to 15 miles and was charged for 6 gallons of fuel. The customer service older gentleman was very polite & helpful

NICOLE P. 
Clasificación:
5.0

The staff was very helpful and professional

SCOTT Q. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daiva Eric G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melvin Alberto L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Judy D. 
Clasificación:
5.0

this is my go to location in Fort Collins.

Michael C. 
Clasificación:
3.0

The instructions on when my box was accessible were not very clear and when I tried calling both the local U-haul number as well as the 800 number, I was on hold for a very long time and no one seemed to know very much about the details of U-boxes. My stuff arrived well but communication the whole time was not good.

Evan S. 
Clasificación:
1.0

My return destination was setup to the wrong location... whole different city like 40 miles away. The loader forgot to chock the wheels on the trailer and sent the trailer rolling down the hill into other trailers. Damaged wiring was rubbing on trailer wheel. Overall, the place appears to be run by highschool kids.

KIRIL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW K. 
No se han enviado comentarios para esta ubicación.

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