Customer Reviews for U-Haul of Glendale

5439 comentarios

1313 S Brand Bl   Glendale, CA 91204
(N of Los Feliz Blvd)

(818) 956-3740

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(818) 956-3740

1313 S Brand Bl
Glendale, CA 91204
(N of Los Feliz Blvd)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I LOVE PHIL, his COUSIN and HIS WHOLE TEAM. THEY are ACE!!! Customer friendly, professional yet kind and supportive. Makes you feel like family. I will continue to get my trucks and storage from this location in future and AWESOME new location!!

ELIDA T. 
Clasificación:
1.0

First of all, there was no place to park my vehicle. Second, I refilled the gas 3 times, basically 10 gallons and the gas meter gauge never moved upward. Overall this is the second time I am questioning the integrity of your company, and I will never recommend it to anyone.

MOHAMED C. 
Clasificación:
5.0

Nada

VALERIE GAY W. 
Clasificación:
5.0

Customer service great. Please not my truck had no working A/C. Would love a discount or at least fix it for the next customer. Thanks so much! Was grateful I could get location for rental closer to my home Last minute change. Much appreciated

NADINE E. 
Clasificación:
5.0

You should have a wifi connection close to your site so that its easier to upload picture when using the monile access.

Rogel Paulo T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARTIN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergei G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron P. 
Clasificación:
5.0

Very professional

KENNETH D. 
Clasificación:
5.0

Much better than my last experience. 10/10

MATTHEW J. 
Clasificación:
2.0

I was racially profiled by the Representative at the counter ... who was very nasty to me but was very nice to the Whote guy behind me in the line

Arthur J. 
Clasificación:
5.0

I was running late, but thanks to your Sunday daytime employees got me set up and hitched trailer very quick and efficient. Because of their competence I made it on time. ¡Gracias!

ROBERTO S. 
Clasificación:
3.0

One big major concern is that I filled up the gas to where it was it even went over from where I got it. Upon receiving my receipt by email I noticed that I was been charged for gas and that the level was not where I had filled it to. What's going on here. I'm concerned plz follow up on this matter. Before it's taken to above you thank you

Tony R. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUBEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anton K. 
Clasificación:
5.0

Gracias

RAFFI A. 
Clasificación:
5.0

employees were helpful and courteous

JEANINE D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Bahman N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANDRE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Freddy R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Preston O. 
Clasificación:
5.0

Wonderful location! I was in quite a sticky situation but the great customer service helped me get out of it!

Walter A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ray T. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT D. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALI K. 
Clasificación:
5.0

Best customer service of all u haul stores in the area. There are others closer to me than the Glendale location, but I always choose Glendale because when all products are the same, what eventually makes the difference is the people who you interact with at the shop!

ALFONSO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julian G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDGAR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
5.0

El cliente no dejó un comentario.

LLOYD R. 
Clasificación:
4.0

When one is sent outside to look at a truch=k and told to download an app to take pix, not everyone is all that savvy. The man outside who's "supposed" to help me kept telling me he don's know how to do it.

MARC G. 
Clasificación:
5.0

Need to have access to the public restroom..

Marc E. 
Clasificación:
5.0

Nothing to say everything is good service

JJESUS Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATRINA G. 
Clasificación:
5.0

So I had first gone to a Burbank location that was absolutely horrible, they gave the wrong keys and then when I got the right keys the van was not drivable at all. They told me I could go to Glendale and they would have a van ready for me. When I got to Glendale they said no one had contacted them so I had to rent another van. Burbank location needs a lot of work, Glendale could not have been more professional, definitely going there in the future.

RICHARD R. 
Clasificación:
5.0

I've rented from this location 2 times service was great but the first time I was force to buy extended betls for so called oversized tires when all along the tie downs on the kart where torn. The 2nd time I did not have to buy them because the ones in the kart were in great shape.

MARLON H. 
Clasificación:
5.0

I wish then trailer had higher sides.

DAVID J. 
Clasificación:
5.0

El cliente no dejó un comentario.

LLOYD R. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H. 
Clasificación:
5.0

Explain to customer where the tools are located in case of emergency

DAVID T. 
Clasificación:
5.0

fast, friendly service. very efficient. thank you!

ROBERTO S. 
Clasificación:
5.0

It was an excellent experience!

Maria W. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENIS K. 
Clasificación:
5.0

Smooth transaction

MARTHA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

I used another location at J&E Auto was very upset that the location was closed when I needed help. The online help chat and service number did not help me at all. The employees at this location were calm and helpful even though I was stressed and emotional.

ALEXANDRALAURIE C. 
Clasificación:
5.0

I have been to many uhauls but this one is by far my favorite. The knowledgeable staff gets me in and out fast and easy and are quick to help me when I return. I'm definitely doing business here again.

AGUSTINE O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVIT G. 
Clasificación:
5.0

Always helpful and courteous staff. Easy pickup and return.

DUSAN S. 
Clasificación:
4.0

I called location in the morning to let them know I was running late. On was on hold for approx 15 minutes and nobody answered. When I arrived two employees were there and neither of them were busy on the phone. All else was good.

Dustin D. 
Clasificación:
5.0

Props to the young man at the counter, and to the young man who checked me in at return. Both of them were pleasant and efficient.

STEPHEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica W. 
Clasificación:
2.0

They charged me for fuel $55 bucks and on the other end they said and proved the fuel was under a 1/4 tank whats the deal???

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATRINA G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Nellie G. 
Clasificación:
5.0

It was fast and easy..thank you

DIANE G. 
Clasificación:
5.0

El cliente no dejó un comentario.

STACY R. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAYMAR B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CENTENIEL Y. 
Clasificación:
5.0

Great customer service.

ERNESTO D. 
Clasificación:
2.0

Cab smelled like feces, was charged for appliance dolly that wasn't there (regular dolly was zip tied to truck), couldn't get ahold of anyone on phone for return questions. Moved my stuff, though.

Zachary F. 
Clasificación:
5.0

Like I said before in the mornings you might want to have an extra person on to help customers

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

BERT T. 
Clasificación:
4.0

The tires were low when I picked up the truck and the light was on. Would have been nice to have had the tires properly inflated.

Jeff S. 
Clasificación:
5.0

None everything was great .. biggie night access to lot ... big plus

MICHAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davit C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARISSA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel R. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Krabit W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristina K. 
Clasificación:
4.0

Great customer service from beginning to end. Kudos to the team!

Duy N. 
Clasificación:
5.0

The people were very professional and pleasant, both renting and returning. This is a corporate location which worked best for my needs. The rental process and truck itself far exceeded my expectations!

Jennifer M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL V. 
Clasificación:
1.0

El cliente no dejó un comentario.

SEVAK A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATILDA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
1.0

I didnt get my refunds from 3 trucks that i rented recently

TIGRAN A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Faisal A. 
Clasificación:
5.0

El cliente no dejó un comentario.

VARTAN A. 
Clasificación:
5.0

The process was very quick got in and got out and they sent me my email saying that the truck was clean no damage and I owe no money.

LARRAL P. 
Clasificación:
5.0

Thank you for smooth and fast assistance

KROZKY L. 
Clasificación:
5.0

Experience was great. Staff was timely and very helpful. Pick up and return of rental was made very easy and efficient. Well done!

ANDREW H. 
Clasificación:
5.0

Surprisingly friendly people all around. This includes checking out the vehicle, returning it, and even the guy who filled the propane.

BARRY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMILLE V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

YURIK H. 
Clasificación:
5.0

Thanks for the friendly and speedy service.

KARIM B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Harmik M. 
Clasificación:
4.0

There's a random man out front (helping hand or those that need work) and I don't mind that he's asking if people need help, BUT he showed me his phone with a picture of a moving truck he has and said “do you need a truck? Do you want to rent mine?” I think that's not right to be doing that in front of a rental shop.

William C. 
Clasificación:
5.0

My movinghelp movers were able to get my ubox quickly and efficiently!

Andrea S.  |  Overall Experience 
Clasificación:
3.0

Facility is fine, logistics is a mess. Made an appt to rent a pickup, trailer & pick up U-Box @ 9am. Truck was not available, nothing was ready, I waited until 11 before I could leave. Not happy.

Tatiana K.  |  Overall Experience 
Clasificación:
1.0

Follow through was nonexistant

Sally o.  |  Overall Experience 
Clasificación:
5.0

The staff are extremely helpful and flexible. This was my best experience working with U-haul.

Marcus R.  |  Overall Experience 
Clasificación:
2.0

The UBox was guaranteed for delivery in Glendale on 6/30/18. It arrived on 7/2/18. No one could tell me where it was or when it would be delivered. UHaul owes me $150 for the three days it was late!

Robin D.  |  Overall Experience 
Clasificación:
5.0

Tito, the driver who delivered and picked up (on 7/16) our U-Box was fantastic! Thanks for helping us with our storage needs!

Emily B.  |  Overall Experience 
Clasificación:
3.0

It would help to have guiding ropes for waiting customers. Wait lines were chaotic.

elizabeth l.  |  Overall Experience 
Clasificación:
5.0

UHAL’s operation has been better than we anticipate.

mohammad n.  |  Overall Experience 
Clasificación:
5.0

Attendant was great, helpful and fast. Everything went very smoothly.

Stacey T.  |  Overall Experience 
Clasificación:
5.0

Love you guys

ROBERT M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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    Propano

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