Comentarios del cliente para U-Haul of Farmington Hills

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul of Farmington Hills

Grado total:

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Michelle T. en

Grado:

The lady on the phone told me it would be .31 cents a mile and my recipes says otherwise!

Douglas M. en

Grado:

Allow customers the ability to talk with the local facility prior to delivery of the box.

Carl B. en

Grado:

the truck we had, the transmission was slipping and making noise. We loaded the truck and we moving close by so we stayed with that truck until we got the bulk moved.The guys at that location are friendly and professional .We bought supplies from that that we needed.

Jerra W. en

Grado:

Fantastic location, answered all of my questions, completely friendly, great customer service!

Andre D. en

Grado:

Excellent across the board! Very polite and professional. I have another U-Haul closer but I use this location because of the excellent service.

Philip B. en

Grado:

El cliente no dejó un comentario.

Leslielogan H. en

Grado:

Your staff here is always friendly. This last time we had Donavan.

Gerald H. en

Grado:

El cliente no dejó un comentario.

Madhav K. en

Grado:

Update the computer/software system so that your customers are not waiting for extended amount of times.

Karenelaine L. en

Grado:

Cargd 99 cent a mile and will never used U-haul again

Jeffrey R. en

Grado:

Ok only recommend since it’s close on neighborhood. Took waaayy too long to complete a simple trailer rental. Once completed with paperwork I had to help associate move a 6x12 trailer to no avail ( I’m 71) he finally went back inside to get another to assist . Drop off on Crossville was very easy.

Hiroyasu W. en

Grado:

El cliente no dejó un comentario.

Markscott G. en

Grado:

El cliente no dejó un comentario.

Brian A. en

Grado:

Help me and very quick service

Edward B. en

Grado:

Customer service was great, team worked well together. Quick in and out service.

Corrie P. en

Grado:

Awesome experience from reservation to pickup to delivery. Equipment was very new (fewer than 5k miles), clean and well maintained. Team members in store (as well as on the telephone) were very knowledgeable and helpful. The team members I interacted with throughout the process did an excellent job of explaining the rates, fees and optional extras. And the actual location was neat, well kept and well-stocked (although I did not need any packing materials). Very good experience at a great rate, I’d definitely recommend to anyone needing this type of service.

Sylviaa M. en

Grado:

The milage was way to much. I live at 34826 Freedom Rd Apt 1 which is were I took the Truck and my Brothers filled it up.and it was to late to take it to store and leave it so they were going to unload it the next day,and they did. We had more to put in storage and when we were ready it was to late so we went the next day from my apartment to storage place on Grandriver right before Beaumont Hospital and back to my Apartment to your store and check on person said we had drove it far but we just drove it from my Apartment to the Public Storage only a few miles from you. I don't understand why the big milage?

Stevenjohn B. en

Grado:

El cliente no dejó un comentario.

Olar J. en

Grado:

El cliente no dejó un comentario.

Betb P. en

Grado:

Quick drop off. Staff was was helpful and friendly.

Arthur D. en

Grado:

El cliente no dejó un comentario.

Wisam D. en

Grado:

Have common sense and a sense of respect and don’t be greedy

Latonia W. en

Grado:

El cliente no dejó un comentario.

Nathaniel S. en

Grado:

not happy at all with how my situation was handled regarding refunding. spoke to several people trying to get issue resolved after 2 weeks of trying to get in contact with the mgr to no avail. finally spoke to regional who then sent me bck to store mgr of whom didnt completely resolve my issue. probably wont be renting from Uhaul again because of something so minute that couldve been easily resolved and done with.

MARY R. en

Grado:

El cliente no dejó un comentario.

Williamjohn S. en

Grado:

when i called the location, i told the woman i waas taking a rider mower up to gaylord. She completely talked me out of a trailer that was just right i thought to fit the rider. She got me to get a 6x9 trailer because the sides were higher and had a ramp. i get there to find the trailer way to big - now worry about if my tie downs would make it across the trailer. i tell the guy who is helping me what happened. He tells me he will make the switch back to the smaller size which also has a ramp. im not sure if the woman was trying to make extra money for company or she just didnt know what each trailer had.

Dennis R. en

Grado:

El cliente no dejó un comentario.

Andrei K. en

Grado:

El cliente no dejó un comentario.

Daniel W. en

Grado:

Always a smooth transaction at this location. After-hours return resulted in a prompt contact closure email first thing the following morning, which was appreciated.

John V. en

Grado:

El cliente no dejó un comentario.

Laura L. en

Grado:

JUST KEEP THE EXCELLENT SERVICE YOU ALREADY HAVE GREAT JOB????????????????????

Deborah G. en

Grado:

El cliente no dejó un comentario.

Jeffrey R. en

Grado:

I used the mobile check-in and check-out features and it worked perfectly! Thank you!

Anthony M. en

Grado:

El cliente no dejó un comentario.

gino M. en

Grado:

My experience was good with the exception of me moving on a rainy day and. the vehicle I rented had a leak which soared all boxes that was placed on the shelf section of the storage part of the truck.

Michael M. en

Grado:

El cliente no dejó un comentario.

IVY K. en

Grado:

I has a great experience with the associates at the Farmington U Haul.

shaun b. en

Grado:

Service and management were top notch

Paul G. en

Grado:

Extremely accomodating and thoughtful to my needs. Couldn't have asked for better people to help me.

Sean D. en

Grado:

We used the uhaul storage portable boxes. The staff were friendly and accommodating. We did not go to the uhaul storage facility. The storage pods were convenient and simple to order.

derrick g. en

Grado:

Your customer service has been awesome

christina b. en

Grado:

Delivery charges seemed high for a delivering to my home

MARY E. en

Grado:

I set it all up over the phone, it was pleasant and professional. The driver Bobbi, who dropped off the U-Boxes and picked them was amazing. She was very pleasant, accommodating & skilled on forklift!

Ederique G. en

Grado:

Erick, the manager, was extremely helpful and made my Uhaul experience very positive. He manages a great team as well!! THANK YOU!

Philip N. en

Grado:

Thank you.

matt s. en

Grado:

Bobby is great to work with. Good communication the whole way. Thank you!

Ashley T. en

Grado:

I rented a UBOX and there was not good communication regarding when it would be picked up. The lady I spoke with yelled at me like it was my fault. Not impressed with her customer service.

Lanette K. en

Grado:

Thank you! Your team did an excellent job

RAYMOND B. en

Grado:

Convenient, keeps you informed, no problems, friendly staff.

Diane A. en

Grado:

I got robbed by ur moving helpers I will never do business with U-Haul again

Sheila A. en

Grado:

The Uhaul of Farmington Hill's staff was friendly, accommodating and professional in their service towards me and my family. Thanks!

Ron H. en

Grado:

I never visited the facility. I had U-Boxes stored at facility.

Emily K. en

Grado:

I had a great experience from pick up to drop off of my U-Box!

Garry B. en

Grado:

Good job

sandeep a. en

Grado:

The lady who delivered box was on time to drop and pick up. did not had any issues with transit. all went as expected. thanks for your service

Emma K. en

Grado:

Easy-peasy. Still think it's over-priced for a plywood container, but hey, got the job done.

Anthony W. en

Grado:

Pick-up person was very accomodating

Joseph D. en

Grado:

Well maintained faciity!

lucille R. en

Grado:

They made moving an easy experience.

Phillip W. en

Grado:

Katrina the manager was wonderful and very helpful through out our moving!! I rented different equipment for moving. She was able to answers all my concerns and needs to make the moving easy!!