El cliente no dejó un comentario.THOMAS G.
Customer Reviews for U-Haul of Burbank
Burbank, CA 91506
(Limited trailer inventory)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Cambio de propano
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.ALVIN L.
El cliente no dejó un comentario.John T.
El cliente no dejó un comentario.Tiziano D.
El cliente no dejó un comentario.VAHE G.
El cliente no dejó un comentario.FRANK C.
The smell of smoke was very thick, and the back windows don't open on the van I rented. It was hard to ventilate the odor from the cabin.MARK Z.
Personnel were referring to the customers as â€œbossâ€. The seemed disengaged and aloof. I would only recommend this place for anyone not willing to venture out of Burbank.STEPHEN C.
Walker & John were excellent... I appreciate everything they did to make this move easy. Thank you...WILLIAM H.
El cliente no dejó un comentario.SEVAN G.
El cliente no dejó un comentario.MARISSA M.
The service was fast and friendly, both checking out and returning the vehicle. I can't ask for more.WILLIAM Z.
Scott, our representative was absolutely swamped with customers. But still he was very pleasant and even took the time to help me back my van out of a tight slot. He was a doll!! Thank you!! Note: my van was dirty from the previous customer.SHELLEY G.
The truck was dirty and smelled like someone just smoked weed in it all dayARIN A.
Burbank centerJOSE V.
A little difficult parking. But obviously you can't fix that. We have rented twice before from your location. Very convenient.Vickie B.
Jonathan was very helpful during my rental with UhaulJOHN M.
El cliente no dejó un comentario.Bryan A.
The vehicles need to be cleaned, not immediately turned over to customers. Nobody should ever have to discover an infestation in the cab of the vehicle. It is completely unacceptable and disgusting that I received a vehicle with cockroaches in it. I had to arrange an uber for my girlfriend to get get spray to combat them while also holding down my show space during a very busy market. Between interacting with customer, I was forced to spray bugs inside the vehicle, that seemed to increase as I killed them. We discovered that they are nesting in the plastic moulding of the cab. By the late afternoon, after spraying dozens of them (adults, babies and all), they were crawling all around the cab. I took several videos from the point of the discovery to sundown documenting the infestation. All of my merchandise could not be placed back in the van. Each item (300-400) and personal belonging had to be thoroughly examined before going into a personal vehicle to shuttle home. This required several round trips to complete. This also required purchasing poison bombs to bomb it all overnight. This entire reservation has been a nightmare.DYLAN C.
El cliente no dejó un comentario.GEORGE C.
You have a great team at the Burbank UHaul on Alameda and Victory Blvd in Burbank. Great team and always Great ServiceLETICIA A.
Got charged extra 90$ for no reason on top of horrible customer service when returning, by who looked like kids messing around.Gegham P.
El cliente no dejó un comentario.LEVI T.
El cliente no dejó un comentario.LINDA W.
El cliente no dejó un comentario.MANVEL Y.
El cliente no dejó un comentario.James C.
El cliente no dejó un comentario.RAMON L.
Always great serviceLETICIA A.
Air fresheners in the trucks, smelled like sweat. But overall everyone was great and helpfulMARISSA V.
Replace the staff that are not doing the job right.ERICK C.
It was a pleasure to do business with youJUAN R.
El cliente no dejó un comentario.ANDRANIK H.
Great customer service!JONATHAN B.
El cliente no dejó un comentario.ERIC Y.
Came through for me on very short notice. ¡Gracias!KATHLEEN F.
Always great service no matter how busy they getLETICIA A.
El cliente no dejó un comentario.Jesse B.
The cargo van I rented smelled horrific. We had to drive with the windows down on the freeway during the rain to be able to breath and not gag. Smelled like rotting meat.ROBERT L.
The checkout process on the phone was terrible because it kept declining the credit card I used as a deposit.Mary A.
El cliente no dejó un comentario.VARTAN I.
There the Best your team on Alameda and Victoy in Burbank. Always have the best service Everytime.LETICIA A.
El cliente no dejó un comentario.JOHN B.
Next time you buy vans make sure they are no taller than 6'8". All parking structures are 6'8" and those new vans are 7'2". When we use them for setting up our booths at conventions we have no place to park them except outside for the weekend. Not a good ideaDELBERT H.
Rented 2 vans this week. Both dirty in both cab and cargo area. First one reeked of marijuana. Vehicles are not being cleaned thoroughly while covid is still rampant. Second van was provided with fuel gauge on empty forcing me to fuel immediately and putting me behind schedule. This used to be a good location but may not come back.AMY G.
Van reeked of marijuana smell. Dust and crumbs all over interior. Found garbage in the cup holder. Does not appear to be cleaned thoroughly, especially during covid. Location crew needs to improve immediately for the sake of customer safety.AMY G.
I don't know his name but the person that was working was so friendly and I was very impressed with how helpful he was with everyone in the store.LAWRENCE J.
Low air in the left front tire was the first thing I saw on the dash. Check out was slow, empty water bottles in the center console, windshield leaks above the driver visorâ€¦stellar crew working at the location! (Sarcasm)ROBERT W.
El cliente no dejó un comentario.ARTYOM K.
I love the service I get from this particular location.KIM F.
El cliente no dejó un comentario.ARMEN B.
El cliente no dejó un comentario.CHRISTOPHER S.
El cliente no dejó un comentario.ALEXANDER A.
El cliente no dejó un comentario.MICHAEL F.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.GOURGEN D.
I ordered an appliance dolly and when we got the truck to the house we realized it had not been put in the truck. The dolly in the truck was a utility dolly.BENJAMIN G.
El cliente no dejó un comentario.MONACA B.
Check-in was a breeze. Jason was on top of it! Return was equally efficient. This is my go-to U-Haul....CHRIS L.
The fuel tank was empty when I picked up the vehicle.JONATHAN E.
El cliente no dejó un comentario.JOSEPH D.
El cliente no dejó un comentario.NATHAN P.
El cliente no dejó un comentario.JOSEPH D.
This is an excellent location. Jonathan Duenas and his team are always totally prepared and helpful.Adam D.
El cliente no dejó un comentario.GEORGE N.
El cliente no dejó un comentario.MARCOS R.
No contract when I left with truck and cost more then quoted First time this happened in 30 years of renting on a regular basisJAMES C.
Great customer service and perfect location!!JULIET F.
good ServiceHOVHANNES D.
I was very happy with the service I received.RICHARD A.
Allen was amazing. Best uhaul experience so far and my wife and I rent trucks a lot! This burbank location is amazing. So fast, friendly, and professional.ERIC W.
I have been using this location since 2005. They are the best location. Customer service oriented. Easy to change your reservation. Buy boxes, get a car hitch..DENISE K.
El cliente no dejó un comentario.SEAN M.
Very good peopleARPIK K.
Jonathan & Walker are very attentive saluteSALEEM R.
Personal greeted me outside to accept the return. Claimed that I didn't have to go inside to process the return. They charged me a second time for a one-way rental. I had already been charged at the pick up location. I still haven't been able to receive the refund for the duplicate charge.Rafi M.
El cliente no dejó un comentario.IZAAZ K.
El cliente no dejó un comentario.JOHN S.
It took me 3 minutes to rent the car.SATY K.
El cliente no dejó un comentario.Noel Jose P.
Awesome experienceNISH S.
The men always go above and beyond. No matter how busy they get their always willing to help out. You really do have a great team at the victory and Alameda UHaul in BurbankLETICIA A.
Van had trash and dust in cab. Rental associate was helpful but did not have his mask over his nose. Multiple people walked in with no mask while I was waiting and employees did nothing about it. Other than that, the van was fine and worked great.Samuel M.
Dropped off before they opened by checking it in thru the website.Myron G.
El cliente no dejó un comentario.Samuel G.
El cliente no dejó un comentario.BRYAN R.
El cliente no dejó un comentario.AHMAD S.
El cliente no dejó un comentario.MICHAEL S.
El cliente no dejó un comentario.Rosemary G.
El cliente no dejó un comentario.RASHAAN H.
El cliente no dejó un comentario.ARTHUR S.
El cliente no dejó un comentario.GAMLET A.
El cliente no dejó un comentario.CHRISTOPHER H.
The truck had no fuel in it.SOPHIA G.
El cliente no dejó un comentario.GRACE B.
El cliente no dejó un comentario.EMIN T.
Too expensive. The company charges both for miles and gas'.BRIAN C.
Van had very little gas. Didn't include the dolly I paid for, was parked in a back alley away from the rest of the vehicles up against a wall so I had to climb in the passenger side. Still had the windshield ad inside that I had to remove.Stephen P.
El cliente no dejó un comentario.HOVIK V.
Great experience compared to the experiences many years ago,JEFFREY M.
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!