El cliente no dejó un comentario.Eric A.
Customer Reviews for U-Haul of Arlington Heights
Arlington Heights, IL 60004
(Corner of Rand Rd & Camp McDonald Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very friendly and helpful staff!Irene G.
El cliente no dejó un comentario.Katheryn N.
El cliente no dejó un comentario.Bharadwaj Naidu M.
El cliente no dejó un comentario.Carmen S.
El cliente no dejó un comentario.MATHEW P.
No improvements needed. The employees were both very nice.Margaret K.
Awesome and hassle free serviceSarang J.
John was a pleasure to work with, I will use their services again!Douglas D.
Sandoval runs an excellent center and really seems to care about each customer and their experience.Edward M.
Best Uhaul location in the Chicago area!Faraaz F.
El cliente no dejó un comentario.Heidi H.
El cliente no dejó un comentario.John M.
We've rented from the manager, Scott, and from Thomas for years here. Always excellent and highly personal service. John is a newer addition and is a thoughtful and careful service provider as well. Right in our neighborhood on Rand and Camp McDonald Rds. Well run operation!Tim T.
El cliente no dejó un comentario.Lisa H.
The application at the after hours delivery freezed before I finalize the delivery of the truck. I spent over an hour waiting on the phone, to confirm the delivery..Ioannis K.
El cliente no dejó un comentario.Stephen A.
Nothing, you guys were awesomeColin T.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Kelly J.
Please check tire pressure better and make sure the cpu can see the pressure. I had a malfunctioning low tire pressure icon show up and the pressure was checked and fine. The icon would stay on for a while or flash or eventually go away.Peter K.
El cliente no dejó un comentario.Richard W.
Great service and the People.Sen V.
My overall experience with U-Haul was not good. I was given a different location to pick up the truck from. I was picking up the truck on a Sunday and the office was closed but the website said I could pick up my truck from there. When I got there, the office was closed as expected but there were no trucks available for me to pick up. I couldn't get through to U-Haul's customer service for help. Thankfully, I was able to get a truck from the Rand Rd location but I lost nearly two hours in this process. I am very disappointed with U-Haul's website ordering system and their customer service for not being available.Monal P.
El cliente no dejó un comentario.William S.
I tried to operate through the 24/7 mobile pick-up. When I arrived, the key was not in the lock box, and neither of the dollys I rented were in the van. I had to drive back and get the dollys from this location later. This was annoying considering that I was charged per mile and about 7-8 miles could have been avoided if they had properly set up the uhaul ahead of time. Also, I tried to drop off the van through the mobile drop-off, but the uhaul website was completely unresponsive and kept kicking me back to the start of the drop off whenever I got close to finishing. This did not make my move any less stressful and I will likely search for other options in future moves.Jonathan A.
El cliente no dejó un comentario.Roger S.
El cliente no dejó un comentario.John S.
El cliente no dejó un comentario.Mohemmad A.
El cliente no dejó un comentario.Rana E.
Only frustration is that you location is understaffed and no one answers the phone. It is not only an issue locally, but your national customer service is bad too. Hold times are extremely long!Jeffrey F.
El cliente no dejó un comentario.Michael P.
Excellent service! Great People!Sen V.
El cliente no dejó un comentario.Pamela G.
El cliente no dejó un comentario.Claudia N.
Guarantee out credit card information will be safe. I got an Amazon charge soon as after I gave up my card information and I don't even use Amazon.. I also noticed in the reviews someone els had the same problem with fraud. Otherwise I would love to recommend but in cash only if it's out of your guys hands.Melissa E.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Daniel L.
El cliente no dejó un comentario.John B.
El cliente no dejó un comentario.thomas G.
Just a job well done!Michael J.
Friendly and fast service.Robert D.
El cliente no dejó un comentario.Daniel P.
El cliente no dejó un comentario.Adithi R.
El cliente no dejó un comentario.Rony L.
I didn't catch the gentleman's name when I dropped off, but he was super friendly and helpful. When I need another rental I'm going back here!joseph F.
El cliente no dejó un comentario.regina D.
Outstanding service; vehicle performed well.Mark M.
There were 2 gentlemen that helped us that day. Both were very friendly and helpful. Made sure the trailers were hooked up and secured correctly. Asked us if we had any questions all while laughing and joking with us. Made the visit go very smoothly.Elizabeth E.
Thomas was great -Terri K.
Brought in truck and within seven minutes we were reimbursed for the oil and off we went.ANDREW G.
Just keep conducting business in as usual.Sharon J.
Great people!Patrick O.
El cliente no dejó un comentario.David M.
Excellent service; Great people!Sen V.
El cliente no dejó un comentario.pam S.
When asked for a specific vehicle, the answer was 'you are making me angry', eventually gave me the vehicle of my choice, however the hostility with which I was treated should have been avoided, I would accept if the specific vehicle was not given to me, but the attitude doled out was less than pleasant.Anup B.
Everything was great! I loved the new process where on the receipt it shows you how many gallons you need - in order to get back to the starting fuel mark. And I liked the "check in" process where it showed pictures of the truck.Cynthia J.
Great placeNorman S.
El cliente no dejó un comentario.Edward K.
El cliente no dejó un comentario.Okkyun K.
The guy at the front desk was really nice and friendly. Really liked my experience here. It was quick and easy also.Shivam V.
El cliente no dejó un comentario.Tomasz D.
John I think was the name of the guy ho helped.he was a nice guy thank you.DJAMEL H.
Services was fast and nice.. I recommended this place.LORENZO M.
They were friendly and helped us as we have never towed with our vehicle. The trailer had a little dirt and they asked us if we wanted a new trailer, but it was nothing . They made sure everything was working with the lights. This location has great knowledgeable employees and I would highly recommend them.Christine N.
El cliente no dejó un comentario.Yoshihiro T.
The staff for efficient, quick in processing, friendly and knowledgeable.Sherry T.
El cliente no dejó un comentario.Brian R.
El cliente no dejó un comentario.Thomas H.
El cliente no dejó un comentario.George H.
El cliente no dejó un comentario.Sugey M.
Very friendly very helpful thank you staff!!VANESSA D.
Yes I will recommend it was great thank you.CARLINE B.
The customer rep was very knowledgeable and friendlyLyle B.
Excellent service thank youArkadiusz S.
El cliente no dejó un comentario.Rajkumar S.
El cliente no dejó un comentario.VINCENT K.
El cliente no dejó un comentario.Ronald U.
The team did a great job! I came in, I stated what I was moving, they recommended what I would need, they helped me hook a trailer to my truck, we tested the lights and I was on my way. When I came back a team member walked out, knew who I was and helped me get unloaded and it was a quick great experience! The price was great too!Eric L.
Looks like Wheel alignment was in very bad shape . Steering wheel was getting pulled in left direction , this was so difficult with loaded truck to hold that specially when vehical is not poer steering .Suved L.
At times, need more staff on hand. Also the 10' truck yesterday the box smelled like gasoline. FYIRobert M.
very nice staff!Christopher N.
Nothing. Thomas is a great asset to your companyKevin C.
El cliente no dejó un comentario.Jeffrey F.
Truck smelled of bad air freshener and cigarette smoke. Also, the final bill was higher then the estimate and I drove less miles. It charged me for 12 furniture pads instead of six which was changed at pick up. The guy who checked me in, couldn't figure out how to adjust the bill so I told him to leave it as is.Robert B.
Everything was greatIris M.
Excellent equipment and service. I would highly recommend this location.Clarence M.
adding a cheap soda, vending machine ? at this location there is Good friendly Knowledgeable People The location is good with plenty of moving vehicles to choose from . thank you !Peter P.
El cliente no dejó un comentario.Stephen R.
El cliente no dejó un comentario.Phillip C.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.Zachary M.
not a thingJohn C.
El cliente no dejó un comentario.Michael R.
El cliente no dejó un comentario.Jacek B.
The bestSLAWOMIR L.
El cliente no dejó un comentario.Patrick G.
El cliente no dejó un comentario.Alaina M.
Servicios adicionales en esta ubicación
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