Comentarios del cliente para U-Haul Moving & Storage of Wurzbach
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Wurzbach
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Paul B. en
Close down the 4447 De Zavala Rd. Location! They have the most dirty trucks and wasted 1 1/2 hours of my life I will never get back!! And they charged my credit card with no services renderd!! What the heck.. Someone from corporate office needz to go to that location an shake them up. Or take their license away. Making U Haul look very bad. Call me I be happy to tell you about my experience! 409 332 3404 thxz
bill T. en
I picked the truck up Wednesday morning returned it Thursday evening. Less than 2 days I was charged for 3 days. I told the attendant that I have a business account- EZ Property Exchange LLC I was supposed to get the business discount plus I am tax exempt I told her that I had my business account on file I was not given the discount, charged 3 days and was charged tax
Alison M. en
All the workers are very nice and helpful
Laurence N. en
Nothing everything was perfect ??
Tender Touch H. en
Jennifer was so nice, knowledgeable and courteous. The transaction went real smooth. She’s one of a kind.
Vita Y. en
The clerk was so professional and nice and helpful to me.
Janie N. en
I love to put my things in this storage when I need to staff is excellent helpful and friendly
Brandon W. en
The rental process was a pain and was hard to get a truck. Lack of trucks all over and then the feeling of being rushed with time allotment. Truck rental should also be a first come first serve basis.
Destiny R. en
Very great customer service!!! Highly recommended!
Nihad I. en
The track was new and good driving.
narendanath P. en
process is complicated and full of validation errors. Charged more.
Carey M. en
Staff was very nice and helpful. I’d recommend this location to anyone who asks.
Nihad I. en
Very good
Ronald H. en
Your staff is hardworking and very friendly. I can tell they all tend to have to work there lunch breaks."Great Customer Service"
Kurt W. en
Martin was amazing. Very friendly and welcoming. I was able to walk in and out with my truck within 10 minutes. That includes the checking in process and the truck inspection. I will definitely be getting all my trucks in San Antonio from this location.
Daniel H. en
Outstanding customer service
Joshua H. en
Excellent customer service, very friendly staff and easy drop off.
John D. en
Had no problems with U-HAUL.
Cia S. en
We used the facility for three years.
Humberto G. en
The office smelled like cigarette smoke.
kevin S. en
Highly recommended. Extremely helpful, rental truck was going to a location hit by floods. They team gave me extra time and miles, Thanks!!!
Tracy D. en
The inside smelled of cigarette smoke, but the worker was friendly and helpful. Unrelated to the drop off location, the movers assist was a NIGHTMARE.
jacqueline t. en
I had know problem with the service and would like to thank Ethan for being very helpful
Katharine C. en
Truck cab not clean. Equipment requested not in van. Had to wait 2.5 hrs on Sunday to get help because no service til 9am. Can't call location directly; must go through call center. No responses. Had to get equipment at another location. Customer Service gave refund. Thanks!
Jeffrey K. en
Great experience with a 30-day free storage offer after renting a trailer.
Julian M. en
We are not able to comment on this location. We did an after-hours drop-off. The location did appeared to be clean and inviting.
Julian M. en
We are unable to comment on this location. We arrived after hours and did a late drop-off. The location appeared to be clean and acceptable.
Leticia B. en
Facilities were easily accessible and staff was friendly.
Leticia B. en
The representative from Uhaul was friendly and rental process was easy. Thank you.
DIANA C. en
Amazing help by both gentlemen I spoke with. Very courteous and helpful. I have and will continue to recommend the UHaul off Parkdale and any UHaul if not close to this facility. Thank you again.
Javier G. en
VERY NICE STORAGE FACILITY ALONG WITH A VERY FRIENDLY STAFF. I HAD A WONDERFUL EXPERIENCE AND WILL PATRONIZE IT AGAIN.
Brenda C. en
Mr. Ryan was so helpful and had customer service. This location by far has been the best location of storage I have ever had in my traveling career.
Matt D. en
Great service. Very helpful
Monica M. en
They went above and beyond to help. If I need storage or any of my friends do I’ll be more than happy to send them their way. Mr Eddy is caring and compassionate.
Philomena T. en
Staff went above the call to help with reservation
Eliseo M. en
Very quick service, excellent location, security measures in place. Very pleased. Thanks.
Eisa A. en
My storage was in the corner didn't have enough light but overall the place was more than awesome...
Fred V. en
Ethan is not very friendly. He has no people skills and no motivation for his job. When I had question he had vanilla answers and never presented other potential options or solutions.
beatrice y. en
Very professional. The gentleman at the front counter was polite, helpful, very fast to get me what I needed. I recommend this location to anyone needing a storage unit or if you need to rent a truck.
Anna G. en
Ethan & Stacey were consumate professionals! They were friendly, helpful and efficient. Thank you both for being awesome!
Christyne P. en
The staff were friendy, professional, quick and knowledgeable! I would highly recommend them!
Abdulaaeh A. en
Great garage
Roman T. en
Management staff is horrible. They aren't friendly and always seem to have some threat prepared for you when they see you. We rented a total of 5 offices/1 storage and we moved the business to avoid
Romain T. en
new management that was put in place a few months ago is absolutely horrible. it made it an awful experience and we moved because of it. we were there for 7 months and had 5 offices and 1 storage.
Tom P. en
Nice especially for the age of the place
Laura A. en
Tom was very friendly informative and patient.
Blake M. en
Extremely friendly staff and efficient process
ELISA G. en
Kept getting late notices, bills for storage unit that was vacated well within our contract date. Notified on site manager, district area manager and corporate office as this had not been cleared
Susan F. en
Lori was always very helpful. I will recommend this UHaul location to everyone I know.
Mario G. en
Started off a bit rough using this facility because of a few things stolen from my unit, but Lori got a better control of the situation and was very kind to me and made my stay better Thank You!!
Maria L. en
I had my storage broken into twice in a span of 2 months. Staff somehow deleted my account and I had to set up account again. I was told that my storage was moved...what?! Mobile app always had issue
Dominique V. en
Climate control was not working.
DIRK F. en
The staff throughout the years have been very professional and helpful. The facility well maintained and updated periodically. Thank you for GREAT service
Mary Jane M. en
Helpful good staff every clean place
STACEY A. en
Go U-Haul have a Blessed and Thankful Holiday to each and every one of the employees families and Head person in charge... I thank y’all very much...
Juan G. en
My reservation which was made over 5 weeks before my arrival was given away. Another words they give my unit away to someone else. Also received email stating I own them fees. Not satisfied.
Juanita J. en
From our call to the office and arrival on-site we were met with kindness of staff that went above and beyond to assist us. Our 1st visit to the city and this staff was EXCELLENT & we'll return.
Abdullah O. en
Worst customer ever
James P. en
Would have received above if the would have checked me out properly the first time instead of me getting an email about past due account..
felipe p. en
Lori at the front desk was really helpful and nice!
Rene S. en
N/A
GARY M. en
No comments
MARY B. en
Our unit was broken into and nothing was offered for the inconvenience. Then they lost our key for the new lock so I wasted a bunch of time with that. And we did not have 24/7 access as advertised.
michele d. en
I want to commend the staff and manager, Lori, but I blame Uhaul for not adding enough surveillance. Our unit was broken into, robbed of electronics and then the culprits put another Uhaul lock on it.
jane h. en
They were so helpful and friendly. Very nice people. Every area was clean and orderly. 5 stars plus!
MARCO P. en
the prices are super high i find double of the size i had for half of the price in the same area also i was paying $129 per month where i found the same storage size for $39 it is crazy i felt bad.