Comentarios de los clientes para U-Haul Moving & Storage of Woodside

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Woodside

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Jose S.
Clasificación:

El cliente no dejó un comentario.

Fabio R. | First Impressions |
Clasificación:

Nas Matthew was super helpful and made my day a lot easier !

cipher W.
Clasificación:

El cliente no dejó un comentario.

Irving C.
Clasificación:

Not. A thing. My moving experience with all the workers in this location were very professional & PLEASANT TO DEAL WITH. THANK YOU ALL.

Jose S.
Clasificación:

El cliente no dejó un comentario.

Kate H.
Clasificación:

Every aspect of my uhaul experience was amazing. I've never rented a uhual before and I was so nervous. Someone spent 10 minutes on the phone with me before i ordered helping me know what to order and blue beat to be prepared. Then, I had a family emergency and I called the store sobbing 30 mins before pick up expecting I would be heavily penalized for canceling. Instead, the customer service rep was very kind and patient, she offered to reschedule me at no charge. When I got the car I was late picking up and late dropping off... the store was very helpful. They worked with me to adjust to my unexpected delays. I really can't say enough good things about every single employee I interacted with. I wish I knew all of their names. This store truly has a personal touch and goes above and beyond.

Jose D.
Clasificación:

Only drawback was that unfortunately we could not choose a different location to drop off the vehicle once we finished moving

APRIL S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Eric J.
Clasificación:

Super easy drop off. We ran into a lot of traffic on our one way rental and this location was able to accommodate our need for a few more hours, and explained all charges associated with the change so we could make an informed decision. Absolutely great experience!

Grace D. | Overall Experience |
Clasificación:

Nas is doing a splendid job training her staff, so the service reflects the responsiveness at all levels and times of service.

Frederick J. | First Impressions |
Clasificación:

The representative was very friendly and helpful. She even took us to a couple of the storage units to see what they actually look like. Great staff.

JORDANA T.
Clasificación:

The price I was given over the phone didn't match the price when picking up the equipment. There also was the adapter I was told I had to purchase because the pick up wasn't equipped with it beforehand. That to me doesn't make sense when they had another truck equipped with the adapter already.

Jose S.
Clasificación:

excelente atención

Jose S.
Clasificación:

excelente atención

GILVER B.
Clasificación:

El cliente no dejó un comentario.

Nicholas R. | Online Move In |
Clasificación:

First time renting a storage unit. Pretty good location. Clean.

Charles D.
Clasificación:

El cliente no dejó un comentario.

MOHAMMED A.
Clasificación:

El cliente no dejó un comentario.

Vincent P.
Clasificación:

El cliente no dejó un comentario.

VICTOR A A.
Clasificación:

El cliente no dejó un comentario.

Reynaldo G.
Clasificación:

El cliente no dejó un comentario.

Lina M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

jesse E.
Clasificación:

El cliente no dejó un comentario.

bett g. | Overall Experience |
Clasificación:

i had to cancel my storage, as my move got cancelled, but staff was excellent and answered questions 1, 2 and 3 from what I saw

ERICH M.
Clasificación:

The guys were very helpful on attaching the hitch and disconnecting the drop off was very easy and smooth.

Tsering N.
Clasificación:

Excellent customer service

David M. | Online Move In |
Clasificación:

The lack of deck-level loading docks is a glaring deficiency. This made our move-in take a good deal longer than necessary. I asked about the availability of a loading dock before renting, and was told that there was one. The hallway on front of my unit was also too narrow for us to be able to bring some of our furniture into the unit without tipping it up on end.

SANDYD G.
Clasificación:

The General Manager behavior was unprofessional the entire time. From saying "what's up" as a greeting, to putting lip balm for over a minute as she was not engaging, to chewing gum with her mouth open and checking her cell phone, to rolling her eyes....all of that as I was waiting to pick up the rental. She looked annoyed to be there and treated me and the customer before me the same way.

DIANA A.
Clasificación:

Great service. Very helpful especially in uncertain times. Professional, courteous.

ERICKEDGAR G.
Clasificación:

El cliente no dejó un comentario.

Matthew C.
Clasificación:

El cliente no dejó un comentario.

Spencer H.
Clasificación:

Facility seemed understaffed inside. There were two representatives available and a very long line. In addition, manager was not wearing a mask.

Richard H.
Clasificación:

El cliente no dejó un comentario.

Christopher M.
Clasificación:

You should fire the girl who took care of us and gave us complete poor service and a terrible experience. She did not review any contract information and had her AirPods in the entire time.

HERNANX D.
Clasificación:

El cliente no dejó un comentario.

Joshua M.
Clasificación:

When we got there, our truck was not parked where it was supposed to be, so we couldn't find it. A man had to find it for us, and we waited about 15 minutes. Also, when we checked the truck, we did not have the other materials I had reserved. I got my furniture pads, but they gave me a utility dolly when I had asked for an appliance dolly and a furniture dolly. The man was super nice and gave me the correct materials, so I would recommend this location just because he was very nice to us. But they were not prepared for our reservation.

Maximino M.
Clasificación:

El cliente no dejó un comentario.

Yuka F.
Clasificación:

uhaul representative in the store helped me book my uhaul for cheaper than what I had ordered online. Saved me half of the price I was going to pay!

Mikhail S.
Clasificación:

El cliente no dejó un comentario.

Zachary T.
Clasificación:

El cliente no dejó un comentario.

DONALDA M.
Clasificación:

These are not the right questions. I made the reservation on line but the time to pick up the truck was changed by u-haul without telling me. When I went there to get the truck they didn't have one. So I had to take a smaller one which caused me to make two trips instead of one so the mileage doubled. Their customer service is terrible and the attitude is too bad for you, nothing we can do. I would not recommend u-haul to anyone I liked.

HARSHILJIGISH S.
Clasificación:

El cliente no dejó un comentario.

JONATHANB M.
Clasificación:

Get the app and website working correctly. It is impossible to return it after store hours on either platform

DAVIDF G.
Clasificación:

El cliente no dejó un comentario.

ANTHONYC C.
Clasificación:

The staff was unaware that we returned the trailer and called us the next day at noon and she insisted we didn't return it and wasn't nice about it. Thats unacceptable and comes off as disorganized. Besides that nonsense Picking up the trailer and working with the inside staff was a smooth experience.

William C.
Clasificación:

Worst Worst worst experience. Got a call at 7:00pm the night before telling me that I can pick up my renal at 11:30am. Tried calling back and was on hold for hours once I talked to someone they got me a call 12:30 spot but didn't have a 10foot van. I took it. The next day I showed up to pick up my van and they had no van and was nothing but rude to me. Over an hour later I got a van. In my move i had to pay double my movers for 2 half hours longer and take to Uber extras because I didn't have enough to fit in my 9foot van because they switch my 10foot. Absolutely will never use this company again.

raul c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

AMANDAJEAN L.
Clasificación:

El cliente no dejó un comentario.

Murat C.
Clasificación:

I have rented from you dozens of times in the last 6 months and overall I will say that the experience is terrible. The app rarely work, which 9/10 times requires me to then wait on line for who knows how long. The list of things the app (or webpage) does not do when needed is so long I won't be bothered. Does it matter? Of course not. Uhaul is basically a monopoly. I monopoly on frustrating this and no doubt many other customers.

ANTHONY D.
Clasificación:

El cliente no dejó un comentario.

Matthew F.
Clasificación:

Front desk employees were not great communicators. Also did not have a dolly for us to use even though I reserved one

Mokhtar A.
Clasificación:

El cliente no dejó un comentario.

Efrain V.
Clasificación:

El cliente no dejó un comentario.

Mikhail S.
Clasificación:

Very satisfied with the service

Tshering J.
Clasificación:

I always rent U- haul from the Woodside Brooklyn Queens Expy Bt this time I didn't like the way they did.There was lots of change after finished making reservation. I reserved truck and next day I get a call saying they don't have truck. Ok they replaced me with van. Again at Last minute they call me and says the timing as Change because they don't have van. So from my point of view there is no reason to received early If its like that. Right make sense. If this thing could be changed for next customer. I like everything about that u-hula. Thank you.

Andrea B B.
Clasificación:

El cliente no dejó un comentario.

DAVID A.
Clasificación:

Great , everything Good and cleans , great service.

Kenneth S.
Clasificación:

El cliente no dejó un comentario.

Andrew S.
Clasificación:

This rental was a mess. We were given a truck with no gas and a recently epoxied (but not dried) floor. We didn't realize the floor issue until after we were loading our furniture in, and it damaged several pieces. We had a one-way rental, but Woodside called two days before to tell us we'd have to return the truck to their location. They weren't offering anything to pay for the tolls or inconvenience until I requested it, and I don't think my husband ever received that money. Workers in the office were pretty rude, but the guys outside are nice, and were upset we had been given that truck. They realized the damage it caused our things, and it also created more work for them.

Lobsang G.
Clasificación:

El cliente no dejó un comentario.

EDWARD V.
Clasificación:

Staff was friendly, kind, and patient. Highly recommend this location if you're in the NY area!

SEAN H.
Clasificación:

El cliente no dejó un comentario.

Gladys S.
Clasificación:

El cliente no dejó un comentario.

michael D.
Clasificación:

very slow service and we are a 501c3 corp as a catholic church and they still charged tax

RICARDO B.
Clasificación:

Why can't the fkeet of trucks , vans , anything with gas be on full. When u give a van at 7/8 full how can we give it back at 7/8 full we wide up putting in MORE then 7/8 , u you make better , ur getting more gas then u gave us. And that's not fare. Give the fleet always a full tank , so u will receive it at full.

Dawood Z.
Clasificación:

It was a fast and friendly service. Phone and personal staff were nice.

ERICA O.
Clasificación:

El cliente no dejó un comentario.

FRANCKF R.
Clasificación:

The workers are not wearing mask nor gloves handing out vehicles to my self and other renters. Scheduled for 8AM pick up but the store open at 9am, why the 8am pick up time available if store open at 9am? After putting all information online, i had to redo the whole process again like the agent do not have the online info at all. Whats the point of filling out extensive reservation online if the entire process has to be done again at pick up. 8am pick up reservation, i got into the uhaul truck at 9:30am

TSERING LHASANG L.
Clasificación:

Wendy was very helpful throughout the whole process. This is my second time at your facility. Thx.

Constantine K.
Clasificación:

Long line line- over a 40 minute wait- only two employees at counter. Employees were NOT wearing masks-even when on the sales floor interacting with customers.

Donald M.
Clasificación:

We were promised a trailer at 2 PM at this location, no trailer. Had to travel a further half hour to find the trailer.

Odellia L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

OSSAMAM T M K.
Clasificación:

El cliente no dejó un comentario.

Tatiana C.
Clasificación:

Easy fast to pick up and return. Friendly staff. Great service!

Lindsey B.
Clasificación:

N/A

SANDRINAN P.
Clasificación:

El cliente no dejó un comentario.

Raghav V.
Clasificación:

Lady at front desk was extremely rude and slow.

ABDU M.
Clasificación:

تجديد او تكون العده جديد وسريعة الطلب

Earl H.
Clasificación:

Still takes way to long to process even though you do half of the process online prior. Also asking for an emergency contact ? Come on so unnecessary and intrusive. Also there should be a way to be reimbursed for gas overage. With all the added fees give the customers something back aswell. We have to over fill to make sure you make it with enough has. I put more than a quarter tank and poof nothing if you come in a tenth short you pay? Lol

Jeffery F.
Clasificación:

Make sure the tire pressure is okay and no warning sounds are on so the driving experience can be smoother.

LIVI R.
Clasificación:

Everything was great until next day, when I checked my bank account and I noticed that I was missing $ 37 and change due to an extra UHaul charge, I called the location and asked why I was extra charged. They told me that because I didn't “CHECKED IN”. When I made the reservation and when I took and brought back the van nobody ever told me that I have to “ CHECK IN”. P.S. And of course is my fault. To say the least, and not to insult anyone: LACK OF COMMUNICATION and CARELESSNESS.

Philip D.
Clasificación:

Staff was great, very polite and helpful.

VLADIMIR V.
Clasificación:

El cliente no dejó un comentario.

Ernesto A.
Clasificación:

A+! Great customer service and an easy transaction!!!!

Tishaun J. | Overall Experience |
Clasificación:

The sales associate .. Her name is Nas.. Was exceptionally helpful.. She went out of her way to help. Which means a lot. She’s definitely an asset to your team .. Thanks again Nas.. You are appreciated

Victor A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

HUZIRAN M.
Clasificación:

Check your vehicle inside and out all around. Check everything works especially the mirrors, the van I received the right side mirror wasn't working. The customer told me before getting the vehicle van that it didn't have scratches and that wasn't accurate lucky enough I took pictures and uploaded it the on uhaul website. The heat wasn't working. The vehicle I received was dirty, wet, smelled bad, and I got pulled over for a broken tail light/ signal light. Thanks a lot uhaul I could of been in a bad accident.

JAMES JR H.
Clasificación:

El cliente no dejó un comentario.

Michael H.
Clasificación:

El cliente no dejó un comentario.

SUSANANN H.
Clasificación:

El cliente no dejó un comentario.

NATALIEP M.
Clasificación:

The workers (inside and outside of the store) were very polite and helpful. My daughter has used this specific location before so I was confident to come to this U-Haul location.

JOHN ERICABADIA R.
Clasificación:

Gasoline they charged too much

Daniel F.
Clasificación:

Unfortunately This location is consistently slow With large lines, along with slow times to pick up rental trucks. They don't perform that fast for whatever reason. They have a lot of potential if they just get their ducks in a row , and start focusing more. The central queens location is great .

James L.
Clasificación:

El cliente no dejó un comentario.

Alexandre F.
Clasificación:

El cliente no dejó un comentario.

KM G.
Clasificación:

El cliente no dejó un comentario.

Ngawang J.
Clasificación:

El cliente no dejó un comentario.

LEONARDO G.
Clasificación:

El cliente no dejó un comentario.

MICHAELD G.
Clasificación:

Make sure you have the van or don't have the van by physically looking before you both accuse the customer of not returning it and charging him for a second day. Just. Fucking. Look. This was the worst example of customer service I've ever experienced.

GERARD F. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

GERARD F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Tracy E.
Clasificación:

There was no where to park the truck after hours so I squeezed in, luckily. But I'm so happy with the truck, the price and the great customer service.

Maria F. | Overall Experience |
Clasificación:

All was well and convenient... always good! And reliable

Vasilios T.
Clasificación:

First off the customer service was terrible. There was nothing explained by the associates and i was over charged and other the receipt it says “after hours service fee” after I picked up and dropped of the truck during regular business hours. Finally the truck was in terrible condition and not taken care of or cleaned at all. At a time when the world is stricken by Covid this facility does not take care of their equipment. If I was able to rate this facility and it's customer service worse than I already have I would.

RONALD M.
Clasificación:

Great overall experience from sales , to picking up and returning my equipment. Very friendly professional staff.

Tiffany C.
Clasificación:

The manager was so disrespectful and so nasty to my grandmother and I. Literally we were so nice and respectful and the manager was just horrible I am a manager at Rite Aid and I would never act in such a way.

MOHAMMEDOMAR A.
Clasificación:

El cliente no dejó un comentario.

Hector C.
Clasificación:

El cliente no dejó un comentario.

Brett P. | Online Move In |
Clasificación:

The staff were very helpful. The manager was on site and very active and she was also very helpful.

Sandrina P.
Clasificación:

Woodside is the best!!!

AJALYNNMARIE M.
Clasificación:

David Scott at the return area was great! Friendly and helpful!

ELIZABETHANN O.
Clasificación:

I got immediate service and the young man with the braids was very nice.

Jagos R.
Clasificación:

El cliente no dejó un comentario.

TARYNARIEL A.
Clasificación:

El cliente no dejó un comentario.

Sagar S.
Clasificación:

Did not include the dolly that I ordered and had to drive back to get it after putting in all my furniture.

Man Leung L.
Clasificación:

El cliente no dejó un comentario.

MARIA LOURDES C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

TL R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JENNIFER L. | First Impressions |
Clasificación:

The customer rep that help me was extremely slow and didn’t have the basic skills. She had to ask her co workers a question regarding every step. It took a very long time to get a second unit in order and added to my existing account.

Shamecca P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Pradip S. | Overall Experience |
Clasificación:

I was a customer for almost three years. Never face any problem. Every employee in this location is super nice. And store manager Mattews one of the super nice person i ever meet.

CRAIG D. | First Impressions |
Clasificación:

I am upset that i wasn't able to use the app the close out my truck rental. I do not want to pay extra because of a technical issue. Other than that, I had no complaints.

Angela F. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kabir S. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Eric O. | Overall Experience |
Clasificación:

UHAUL facility was great for the time we utilized the services. Fortunately, we were able to find an onsite location on the airport grounds and as a result, no longer needed said services. Since the beginning, nearly 4 months ago, the staff at this location (U-Haul Moving & Storage Of Woodside), specifically, Ms. Nas Mathews, has been an absolute gem to work with. I will definitely refer anyone in need of storage to not only sign with UHAUL, but to specifically use UHAUL of Woodside. I know if given the opportunity and need, I would!! Thank you all. Eric Ortiz - Branch Manager - LGA (Allied Universal)

Nicholas P. | First Impressions |
Clasificación:

Nas, the general manager of this location is an absolute superstar. There was a very high stress situation that occurred on the property and she handled it very well. I work in the hospitality industry, and I understand the stress she must have been feeling, and she took care of everything. We rented a van and storage unit and everything went smoothly. The only thing I would recommend for the higher ups is to re do parts of the floor in the stoarage area, there are some cracks and imperfections that cause the carts to get stuck which can damage the items on the carts if they fall or shift. Word of advise, get there early if you are renting a vehicle. Uhaul needs to contact a few different people to confirm your identity and for security before they can hand you the keys. This process took us about 15 minutes, but if there’s a lot of people on line, that time will add up. Also, if you are loading things from your car late night around 9pm, park on the left side of the building Or make sure you can’t get boxed in if other people are dropping off their vehicles. We got boxed in but it was at the end of our rental anyway so it worked out. We would definitely rent from them again. Nick P

Jorge C. | First Impressions |
Clasificación:

Overall, I was satisfied with the van rental, picking up the van at Johnson city was a pleasant experience. The personnel in Johnson city were courteous and helpful, but my experience at the BQE location when renting the store locker was not what I expected. The lady that help me wast courteous, she took too long, the information that she need should have in the system, and when she need my information couldn’t even ask me in a pleasAnt manner, also it would be nice to explain where was my locker, how to properly open/get access, no I had to figure it out on my own, and ask another customer, I would suggest to give more trading to the lady that attended me. As for the person who received he van back, he was very helpful and explained me all that I need to do, as it should be, for that I want to thank him and the person in Johnson city as for the lady I think she can do better with proper training.

Wilmer L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

fabian o. | Overall Experience |
Clasificación:

Gracias

Mario H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Gina R. | First Impressions |
Clasificación:

Very quick and efficient service. Had trouble getting into the storage room with my keycard and the lady who helped me at the desk actually came out to help me without me asking her to do so. It made me feel like I was taken care of. I think her name was estella or something along those lines?

STACI H. | First Impressions |
Clasificación:

Great staff. Friendly and helpful!

Shamecca P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Michael E. | Overall Experience |
Clasificación:

I am still awaiting a call back from customer care and upper management. I spoke to the manager Naj over 2 months ago and she promised a callback the next day because of false promises regarding the product I would receive. She did not! I left dozens of messages and even came in again several times and still she did not call. Finally she called this past Mon. after I had spent literally hours on the phone trying to get customer care and escalate., offered no reason or apology for not fulfilling her promise to call back or adjust things and blaming me with a very rude and abrupt tone, interrupting me and talking over me. When I asked why she had not called back, she interrupted agaon and said rather dismissively "so you want me to escalate?! Ok I'm going to escalate it." I still have not heard from ANYONE. Michael Eisenberg 5163957644

Ivonne T. | First Impressions |
Clasificación:

the facility should have elevators that stop on upper levels so you don't need to struggle carrying heavy objects. Someone should orient customers

Nicole H. | Overall Experience |
Clasificación:

To hot in the storage area very nice staff, clean area

Paul G. | First Impressions |
Clasificación:

Everyone I met along the way of my path to storing my life‘s possessions was terrific Wendy Jocelyn the manager Nas and the guys working on the trucks outside are super friendly, super nice, super helpful and 100% professional

Nguyen T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Robert M. | First Impressions |
Clasificación:

Wonderful service! Wendy was very personable, knowledgeable and helpful!

Carol H. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kathleen A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Wilmer L. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

IMRE B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

JOHN G. | Overall Experience |
Clasificación:

Professional, knowledgeable staff. Facility is clean and secure. I was at this U-Haul facility for many years and never had an issue at all. I would highly recommend this facility to anyone seeking extra storage space.

SURAN M S. | Overall Experience |
Clasificación:

I love this facility! After years of storage there, I had to move on, but I can honestly say this place was well worth every cent of rent over the years -- the place was always immaculate, the staff helpful, and the rent fair. BYE WONDERFUL STAFF! I WILL MISS YOU! STAY WELL & GOOD! xox

ROGER JR D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ciprian K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Maria M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jose A G. | First Impressions |
Clasificación:

Gracias

BIANCA D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

KEITH B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

bonifacio a. | Overall Experience |
Clasificación:

The place has always been clean and the staff are friendly and professional. Thank you so much . The storage rent is worth every penny because of you guys!

Urris R. | Overall Experience |
Clasificación:

All. The workers were very nice ms Linda ma Cindy All of them thank you

ANTONIO MARK M. | Overall Experience |
Clasificación:

The manager on site there, Naashiha Matthews, was completely un professional and does not take her job serious. She got upset with me because I was making suggestions on to how to resolve an issue of mine, and said she just didn't wanna give me a truck. I guess maybe she felt she was looking incompetent. I was just trying to come up with a solution for a reservation that I paid for. I think I have a right to ask questions. She just didn't have any answers for them, so she got defensive, and then retaliated because she thought she could get away with it. She told her staff member to cancel my reservation right in front my face out of spite. She behaved completely classless. She has no business running a store.

Kareem C. | First Impressions |
Clasificación:

Courteous staff. Helpful and gave me all the info on the facility I needed. Seamless and quick transaction.

JOSE R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Juan F. | Overall Experience |
Clasificación:

The hall to my locker was always dark, it had a motion detector to activate the light but it took a while for it to turn on. Overall good service though. Thank you.

Robert S. | Overall Experience |
Clasificación:

My overall experience with U-Haul—from vehicle rental to storage unit—was excellent. And the staff was very friendly and helpful. This was greatly appreciated since my needs were under unpleasant circumstances.

Kristine G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Deborah R. | First Impressions |
Clasificación:

Overall experience was efficient. Under these circumstances with COVID19, I wanted to get in and out and I wanted safety. All precautions were taken. Thank you. This was a difficult time for me as Mom passed and we had to clean out her apartment. Your service made it easier.

Robert P. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Raymond V. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

FERNANDO V. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Carlos V. | Overall Experience |
Clasificación:

Price is too high

Nikki B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Joanna S. | Overall Experience |
Clasificación:

El personal del counter muy mal, mal, mal, atención, NO HAY EMPLEADOS BILINGÜES, Yo tuve un contrato de 2 años en Uhual Woodside y los pago cada mes era un problema cuando yo llamaba, porque no hay empleados bilingüe, I don’t recommend this U-Haul storage thank you

Ruben O. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

AVI S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Paola C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Pamela C. | First Impressions |
Clasificación:

Very helpful and pleasant.

Maria P. | First Impressions |
Clasificación:

Had a good experience because Linda was very professional. She provided thorough and detailed explanation of all info I need to know. She is very client oriented & this factor makes a big difference.

KRIS N. | First Impressions |
Clasificación:

The personnel who assisted me was helpful And friendly. I came in less than an hour before closing and she did not express any displeasure with helping me.

STEPHANIE F. | Overall Experience |
Clasificación:

the only con that I have is the expense. Too expensive !!

Karen G. | Overall Experience |
Clasificación:

Thank you for a great costumer service.

Stephanie T. | Overall Experience |
Clasificación:

Thank you!

Linda C. | First Impressions |
Clasificación:

Great place. The facility is exceptionally clean, especially the bathrooms. There are many carts available to transport your belongings to and from the rooms. Lighting is great. Workers are awesome

Michael E. | Overall Experience |
Clasificación:

very good value

Starking D. | Overall Experience |
Clasificación:

The manager here needs to learn manners Because of her i will never recommend this place to any one in fact i will tell them the horrible experience she made us feel

THEODORE D. | Overall Experience |
Clasificación:

Terrible pricing, with increases every Fall no matter when you sign up. I only had 3 months at my original rate. Horrible policy when you leave— no prorating for prepaid month

ANGELO V. | Overall Experience |
Clasificación:

I had the storage for almost 10 years, never a problem, always clean and well lighted.

simone e. | Overall Experience |
Clasificación:

My experience with uhaul storage facility was great. I had no problems.

Robert S. | First Impressions |
Clasificación:

The space was clean and the staff was very helpful and friendly.

MIKE B. | Overall Experience |
Clasificación:

Iv been a customer there for years , always helpful and friendly staff , if there was a spill and you notified them someone would be there to clean up in minutes , I gotta be honest it was great

Eli B. | First Impressions |
Clasificación:

Amazing staff. Very helpful

David G. | First Impressions |
Clasificación:

Helpful and kind people. Made everything easy.

HYNDRANI P. | First Impressions |
Clasificación:

Attendants were nice and helpful.

Jessica K. | Overall Experience |
Clasificación:

Linda was extremely helpful and friendly, made our renting experience wonderful. Easy move in and move out!

Victor V. | First Impressions |
Clasificación:

Everything is perfect thank you

Mohamed C. | First Impressions |
Clasificación:

Thanks

ELIECER BILLY I. | First Impressions |
Clasificación:

Fast Easy Profecional

Joshua E. | Overall Experience |
Clasificación:

Very professional and efficient!

VIVIANA M. | Overall Experience |
Clasificación:

Used this storage for 12 years and never had an issue. Everything was great

Steven J. | Overall Experience |
Clasificación:

This facility is ridiculous. We were mistakenly charged $3,000 for a truck rental (when the charge was $300.) It took more than 5 phone calls of an average of 20 minutes in length to fix the mistake.

Tanya M. | Overall Experience |
Clasificación:

Easy and convenient, staff was very attentive and everything went smoothly. Highly recommend!

Nicholas O. | Overall Experience |
Clasificación:

Very good

Sarah L. | First Impressions |
Clasificación:

Everyone was very helpful and kind.

David J. | Overall Experience |
Clasificación:

Staff were really helpful

Glenn S. | Overall Experience |
Clasificación:

Everyone so professional

Cesar R. | Overall Experience |
Clasificación:

They should put. A better manager

JORGE V. | Overall Experience |
Clasificación:

the Manager Nas she was a wonderful person thanks for your help

CANDITO S. | Overall Experience |
Clasificación:

Customer for 12 years great place

marie s. | First Impressions |
Clasificación:

No words can explain how great everyone was. Especially Ashley and the manager Nas.

Norazaih W. | First Impressions |
Clasificación:

I waited in line for over almost an hour and a half. No exaggeration. This location was understaffed and made little to no effort to communicate to the people about what the hold up was.

Chris L. | Overall Experience |
Clasificación:

Extremely helpful and friendly.

Bernardo B. | First Impressions |
Clasificación:

They are excellent person, l’m very happy now with you guys. Thank you so much

Gustavo P. | Overall Experience |
Clasificación:

thank you uys

Mohammed J. | Overall Experience |
Clasificación:

Everything is good, only comments I have is about the rates of storage room, it's bit high.

DAVID C. | Overall Experience |
Clasificación:

Koren was extremely helpful and professional.

ABEL L. | Overall Experience |
Clasificación:

Very satisfied with the service and staff.

JONATHAN P. | Overall Experience |
Clasificación:

great

armondo v. | Overall Experience |
Clasificación:

Thanks again for the friendly service and professionalism

patrick w. | Overall Experience |
Clasificación:

The facility manager that we interfaced with was extremely helpful on a short notice move in. Customer service at the highest level.

terrence s. | First Impressions |
Clasificación:

Of ALL the uhaul experiences I’ve had this was by the best!! Everyone here was so helpful and went over and above expectations, I want to thank Naz specifically she made sure I was well taken care of

James P. | Overall Experience |
Clasificación:

We have had a storage unit and rented a car carrier from UHAUL. The staff both in NY and in Blair Nebraska were wonderful. They showed patience and courtesy and always had an upbeat attitude. .

MERCEDES M. | Overall Experience |
Clasificación:

Very clean. Well lit. Just wished self service hours to storage were longer.

Jayaugust M. | Overall Experience |
Clasificación:

Manager and customer service were great. Box was a day late but staff was very helpful and made sure our box was ready when we needed it. and communicated appropriately about the delay.

Charis V. | Overall Experience |
Clasificación:

Thank u!!

JAMAH F. | Overall Experience |
Clasificación:

Too expensive

Latanja M. | Overall Experience |
Clasificación:

I always felt safe when visiting my unit. And surprisingly, the bathrooms were always clean!!!! Very important!!! Whenever I had questions, the staff was very helpful.

patrick w. | First Impressions |
Clasificación:

We needed a last minute storage location on a Saturday afternoon / evening . The manager, went out of her way to help up get setup. I do not have her name, but great customer service. Thank you again.

Jose P. | Overall Experience |
Clasificación:

Staff was sweet and helpful.

GIOVANNI I. | Overall Experience |
Clasificación:

I’ve been a customer with you guys for 10 years when I lived in Queens. I just want to say thank you for protecting my DJ equipment and making me feel like family. Off to To my next adventure! Thanks

Michelle T. | Overall Experience |
Clasificación:

Good

Mustapha H. | Overall Experience |
Clasificación:

Bad service the manager she bad

DENNIS S. | Overall Experience |
Clasificación:

4 Months ago I unfortunately was screamed at with racial profanities because I supposedly was blocking someone from parking their truck when they could’ve gone around me manager was present nothing do

Donna P. | First Impressions |
Clasificación:

Manager N. Matthews was outstanding and her customer service impeccable. I was running late for my appt. with her and without hesitation said, thank you for calling I will wait for you. Thorough!

jimmy l. | Overall Experience |
Clasificación:

Great service

Paul S. | First Impressions |
Clasificación:

Jasmine was really easy to work with and very knowledgeable about the truck and storage rental. The whole operation is excellent and I would recommend it to anyone!

WANDA S. | Overall Experience |
Clasificación:

Thank you!

Jeffrey R. | Overall Experience |
Clasificación:

I was there for about two years and never had a problem or concern.. the often hours service was very convienant for me!

walid e. | First Impressions |
Clasificación:

Great job the customer service front desk is very welcome and nice

BEN P. | Overall Experience |
Clasificación:

None

Claudia M. | Overall Experience |
Clasificación:

No public transportation near by.... had to order taxis back and forth after 65 St. R train.

Michael E. | Overall Experience |
Clasificación:

na

Pornchai J. | Overall Experience |
Clasificación:

Professionally run, but long wait due to numerous customers.

RIGOBERTO V. | Overall Experience |
Clasificación:

None

Latanja M. | Reservation |
Clasificación:

I spoke to a female team member to cancel my upgrade on storage units and she was very nice and helpful with a pleasant manner.

Ben H. | Overall Experience |
Clasificación:

Christa & Linda provided professional service. Joseph was rude, inconsiderate and incredibly unprofessional. Smoking & littering on the property. He was rude to clients and fellow employees. No thanks

Noel S. | Overall Experience |
Clasificación:

I plan on coming back soon to utilize the space, location is convenient for any borough in NYC.

INDRIT G. | Overall Experience |
Clasificación:

Worst place

subimal k. | Reservation |
Clasificación:

The people there were very nice but unfortunately did not know how to properly add my second driver, my friend Erik Ciel, which necessitated calling in later to verify and correct their oversight.

Lee T. | Overall Experience |
Clasificación:

Has is very friendly and positive, really good at problem-solving.

Michael S. | Reservation |
Clasificación:

The attendant that helped me with my storage unit was very helpful. But the attendants that helped with my return were not very helpful. I had to inform the guy about the chains on the axles.#notagain

Jeff S. | Overall Experience |
Clasificación:

Excellent staff had no issues in getting and unloading my U-Box that had been delivered from California.

ALAN P. | Overall Experience |
Clasificación:

My belongings were stored here for years, and were absolutely safe. The building was easy to navigate, and the staff were friendly. I used the U-Box service too and it was easy. Thank you!

DAVID R. | Overall Experience |
Clasificación:

Never a problem. I would recommend to anyone

ASHINDER S. | Overall Experience |
Clasificación:

Had my storage there for more than 2 years and would say it was one of the best storage places.

RANDALL S. | Overall Experience |
Clasificación:

A/C wasn’t working when moving out in what was supposed to be a climate controlled unit. Can’t imagine how many times this happened while I kept things there. No wonder all my wooden items are warped.

Stefana A. | Overall Experience |
Clasificación:

An overall great experience that helped us with out move and did not add any additional stress!

hattie h. | Reservation |
Clasificación:

Great, friendly staff

ALBERT B. | Overall Experience |
Clasificación:

I would have happily continued to rent my unit but the last $10 increase made the $75 a month tag on a 5' by 5' space not worth it.

PATRICIA A. | Reservation |
Clasificación:

Despite the long wait and the computers being super slow (not the employees' faults), the service was great. Everyone went above and beyond to help us out as fast as they could. Thank you so much!

Lily M. | Overall Experience |
Clasificación:

Thank you for all of your help!

Shauna B. | Overall Experience |
Clasificación:

The staff was very organized and called me the day before the delivery to confirm when our movers were picking up the boxes and everything went very smoothly.

Michelle B. | Overall Experience |
Clasificación:

It's been real, Uhaul, thanks again! Will you your services for a truck in a few months.

Quinn C. | Overall Experience |
Clasificación:

Truck was not at the facility for pick up. I had to spend more money to call an uber to bring me to another facility. For both moves, there was no dolly in truck after I reserved it. Bad experience.

Beatriz C. | Overall Experience |
Clasificación:

Thanks to U-Haul I am very happy with your services

EDMUND L. | Overall Experience |
Clasificación:

The reason I have vacated the storage unit is because I recently moved to Brooklyn and also the recent increase to monthly rent. Cubesmart offered a lower rate than U-Haul in Brooklyn.

Cristian A. | Overall Experience |
Clasificación:

Thank you mrs Jessica Roman

Kirk M. | Overall Experience |
Clasificación:

At the service desk, Akeem Kelly was very helpful and pleasant. He made a chore like moving a little easier with his efficient and cheerful manner.

Ivan S. | Overall Experience |
Clasificación:

Did the job

jennifer l. | Overall Experience |
Clasificación:

I did not visit the facility, but I did however notice that my movers received the u box on the trailer backwards.

Michael S. | Overall Experience |
Clasificación:

The people at the location were super nice and helpful.

RUNIE M. | Overall Experience |
Clasificación:

Wonderful Staff and quick service all around.

Marianna G. | Overall Experience |
Clasificación:

Everything was great and pleasure work with the people who work there.Only one thing maybe need to work on.Have to wait longer time at the desk to buy something or do some paper work.

XAVIER E. | Overall Experience |
Clasificación:

Storage unit that does the job

MICHEL B. | Overall Experience |
Clasificación:

Excellent, very clean, friendly staff and accessible.

Sai C. | Overall Experience |
Clasificación:

Facility was very clean and organized. Staffs were excellent.

No se han enviado comentarios para esta ubicación.

Volver
arriba