Comentarios del cliente para U-Haul Moving & Storage of Winston Salem

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Winston Salem

Grado total:

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Linda T. en

Grado:

El cliente no dejó un comentario.

Crystal N. en

Grado:

This location never has the correct amount of people for how busy it is. Also what is the purpose of mobile when you still have to wait in line for keys.

Kellie C. en

Grado:

The steering wheel was gross/dirty; needs to be scrubbed. There was a long line at pickup while two guys stood outside yapping. The gentleman at the register handled the situation well and quietly went to get one of the guys to help with the line.

Kelly M. en

Grado:

El cliente no dejó un comentario.

Kenneth F. en

Grado:

Top notch service and equipment!

Fred D. en

Grado:

Works well the way it is

Shonte W. en

Grado:

El cliente no dejó un comentario.

Earl B. en

Grado:

Good crew

William A. en

Grado:

Vechicle was not in space office said it was to be and gas was no where near level they gave me.

CAROLYN L. en

Grado:

El cliente no dejó un comentario.

Kandi W. en

Grado:

All the staff was great.

Lorna R. en

Grado:

Staff was very helpful friendly and professional

Renes D. en

Grado:

Better communication about the return policy for during and after hours drop off..This needs to be explain completely

Jim M. en

Grado:

I had been using Winston-Salem lockbox because if was convenient. There was always a delay getting service. This time I tried U-Haul Moving & Storage of Winston Salem that is downtown. Night and day difference is service. I'll come here from now on.

Jennifer Z. en

Grado:

My taillight is still broken and the wiring harness is still not installed. No one will respond to me to fix it. Fuck uhaul.

Tasia W. en

Grado:

El cliente no dejó un comentario.

DANNY A. en

Grado:

El cliente no dejó un comentario.

Creatcher J. en

Grado:

Even though we started off with a ruff start cause of the computers, he was very patience and funny and worked hard to get things right! And they other guy came in to help and everything went perfectly! Both were very friendly people.

Melvin H. en

Grado:

Keep up the good wirk

ralph F. en

Grado:

El cliente no dejó un comentario.

Robert W. en

Grado:

El cliente no dejó un comentario.

Jane H. en

Grado:

I did not rent a U-Haul for this location

stephen S. en

Grado:

El cliente no dejó un comentario.

Linda T. en

Grado:

El cliente no dejó un comentario.

Mark D. en

Grado:

El cliente no dejó un comentario.

Neil H. en

Grado:

More staff in morning. Long wait time.

Tim K. en

Grado:

El cliente no dejó un comentario.

Wendell C. en

Grado:

Always,I have used them in the passed.

Michael M. en

Grado:

The agent that I called to set up the reservation wasn’t too knowledgeable, but when I get there I was well taken care of. Thank you!

melody N. en

Grado:

El cliente no dejó un comentario.

LASHMIT L. en

Grado:

Have more staff if possible, the gentleman who was working Friday night of my rental handled things pretty well by himself for being a line of customers and having to move equipment.

William L. en

Grado:

My equipment was not at the location as promised. I was on a tight schedule and had to go to the next town over to get my rental. This delay cost me a lot of time.

Traci B. en

Grado:

The representatives were “Not” friendly at all. They were having personal conversations before acknowledging that I was present. I rented a pick up for two hours and he told me it would be the same price as well f I kept it 24 hours(really?). I’ve booked a trailer (6x12) for 10/29/19. But after the poor customer service, I think I am going to cancel once I book with another company. He/She didn’t check truck for miles. And I paid for 40 miles and used only 32. I’ve rented there before, And it was a Great experience for me.

Jeryl P. en

Grado:

As always the service was excellent. This is my second hitch installed at this uhaul location and the installation was perfect.

Antonio L. en

Grado:

El cliente no dejó un comentario.

John D. en

Grado:

The truck needs to be retired or major Money spent on the front and rear suspensions. The front end was loose and the steering loosey-goosey. The rear suspension shock absorbers were non-existent. Someone had kicked and broken the Parking brake lever. While I had the skill and experience to drive this vehicle safely, others do not. The people at this location were way above average and helpful. I was just given a ragged out vehicle.

Shalisa P. en

Grado:

El cliente no dejó un comentario.

Phillip G. en

Grado:

El cliente no dejó un comentario.

leta N. en

Grado:

El cliente no dejó un comentario.

Denise W. en

Grado:

The staff was helpful and made the stress of moving easier. One of the best location to get a uhaul to moving items.

Denise W. en

Grado:

Great service

Rene W Z. en

Grado:

I highly recommend it. Very quick and easy.

Keith T. en

Grado:

.

Philip P. en

Grado:

Terrible experiences. Always rough when I would go to take things in and out of storage. Over charged me when I moved out twice. They were never authorized to draft my payment.

TERESA P. en

Grado:

The staff member who checked me in was excellent, but the facility is Not great.

Erin P. en

Grado:

Stairs to storage units is never a good idea. Unfortunately for me, it was all that was available.

Carolina A. en

Grado:

It was easy to check in and out . Sadly I had to have 2 different rental locations. Because my u box was dropped at the wrong location. So far u haul has cost me a lot of money! But this place is ok.

Keith T. en

Grado:

.

Richard W. en

Grado:

The storage facilities were trouble, I would not put my worst enemies things in there.

Kayla A. en

Grado:

The building is deplorable. Mouse traps in the storage unit the size of shoe box. There is animal vomit inside, on top of the one unit that you can see when you are going up the stairs. There is more.

AARON S. en

Grado:

it's been a pleasure working with y'all guys you gave me a piece of mind and everything I needed was right there thank you.

Kayla A. en

Grado:

The U-Haul facility on Marshall Street in downtown Winston-Salem is deplorable it is very unsatisfactory.. there is a leak in the roof which made the hallway to my unit flooded on the floor.

Kate W. en

Grado:

All of my stuff was covered in pollen when I went to get it. I can understand a little dust but an inch think layer of pollen over my whole unit was gross.

Treopia C. en

Grado:

While the facility appeared safe & secure, it was NOT. My son's unit was broken into and TV stolen and items vandalized. All this with no signs of break-in. Totally inside job.

NANCY B. en

Grado:

We chose an upstairs unit which got very hot and sometimes difficult for our college student to move boxes back and forth. Choose a downstairs unit if available. Had some rat droppings in the unit.