Great experience with personnel and picking up/dropping off car. Friendly and efficient.ZSOLT T.
Customer Reviews for U-Haul Moving & Storage of White Plains
White Plains, NY 10603
(@ N Broadway & Rte 287)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 12/24/2021: 7:00 a. m. - 4:00 p. m.
- 12/25/2021: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- habla español
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.CHRISTOPHERVITO N.
There is always a discrepancy with the amount of gas on the receipt,and the amount of gas on the site when you log into your phone./MARKM S.
Very efficientROGER R L.
All went smooth and easy.FRANCISCO L.
Cost 19.99 for day and it cost me 150. For half a day ripoffJAMESR C.
This location makes the uhaul experience so easy. Definitely going here from now on.HERBERTE JR F.
El cliente no dejó un comentario.EVAF C.
Customer service was close to perfection as you can get. Was very impressed how helpful / efficient and pleasant they werePAULE M.
El cliente no dejó un comentario.TIMOTHYP C.
The trailer had a lot of rocks in it from the prior customer. It was in good working order but the trailer was messy.GEORGE H.
El cliente no dejó un comentario.Cindy B.
El cliente no dejó un comentario.Judy G.
The staff was extremely helpful. Thank youSHADIK M.
El cliente no dejó un comentario.MARTHA B. | Overall Experience
This was the easiest and best experience I have ever had with UhaulHerbert F.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.ALAN P.
El cliente no dejó un comentario.MARIANAP L.
The cleaning fee is no aceptable, I'm disappointed thatSALVADORERNESTO B.
There was water on the floor of the vanDENIS HOWARD S.
I am a plumbing and heating contractor and I have my own business but I'm also martial art teacher and I've taught thousands of people everyone that I met starting from the phone call and then into the main office and then returning the van everyone was excellent there's nothing more that I can really say I was very impressed And they are a young group of adults that is hard to find Thank u for the experienceBAHRU S.
El cliente no dejó un comentario.ZACHARY DANIEL F.
El cliente no dejó un comentario.ABBONDIO G.
El cliente no dejó un comentario.rob P.
I was disappointed to find out when I went to pick up trailer in Elmont queens where I arranged this rental one month prior they said I have pick it up in white plains 45 miles awayWayne R.
El cliente no dejó un comentario.SAM F.
El cliente no dejó un comentario.RAYS JR B.
El cliente no dejó un comentario.Jack C.
El cliente no dejó un comentario.Christopher F.
Truly for us it was a great experience.LOUISJOSEPH R.
El cliente no dejó un comentario.JOSEALBERTO P.
Anny Vasquez is superb! Professional, speedy, knowledgeable. When I called after leaving the facility with a question she answered it accurately--a great help. The process could not have been easier.JEFFREYLEONARD Z.
El cliente no dejó un comentario.DEANG M.
Oscar and Leo were great help. They are assets to the company.RALPH G.
Terrible experience from beginning to end!JESSICALYNN ANNE P.
The staff was amazing and very helpfulJohn V.
El cliente no dejó un comentario.FRANKP B.
I'm so happy whit Ãš haul company nice Customer Service, nice price !â€¦â€¦JORGEM H.
The staff who checked me in were very helpful. When I checked out the girl in the office kept closing the loading dock door as I approached it.Deborah D. | Overall Experience
there was a lot of self-service, too much in my estimation. the vehicle had more damage than in the photos uhaul provided, i had to look very carefully to document the additional damage. this should have been a uhaul function, not wasting my time to double-check your vehicle. uhaul should have had the most current, up-to-date, damage to the vehicle. if i missed some damage i would have been on the hook for it. not a good system.CHRISTOPHER FRED R.
El cliente no dejó un comentario.JOSEM V.
Your all good ðŸ‘ðŸ¾ thank youCYNTHIAJ H.
Anny was so helpful! Thank you very muchROBERTJ P.
El cliente no dejó un comentario.JOSEERNESTO R.
El cliente no dejó un comentario.Johnny D.
El cliente no dejó un comentario.DARNELL S.
El cliente no dejó un comentario.WILLIAM H.
El cliente no dejó un comentario.ANGELO C.
El cliente no dejó un comentario.Darren M.
El cliente no dejó un comentario.Julie W.
Wry friendly, courteous staff.RIMFAL E.
Great customer service at this location, even when very busy.Aric Y.
thank you AllRICHARD WALKER R.
Employees were polite and helpful.MICHAEL A.
El cliente no dejó un comentario.BRIAN C.
SAME ASANTHONYJOSEPH C.
El cliente no dejó un comentario.MARKGREGORY J.
El cliente no dejó un comentario.Mauricio C.
El cliente no dejó un comentario.PAULGEORGE H.
Keep doing what you're doing. It's all right!!TIMOTHYJ H.
I actually cannot think of anyting different to improve my experience. I needed to get in and out quickly in the morning. Annie and her crew opened up promptly at 7 a.m. and helped me get out the door within 15 minutes . The whole day from beginning pick up, to the usage of the truck, to the return of the truck went absolutely perfect. I have only good things to say about this particular location and experience with U-Haul...A+ all the way. As a bonus we had a beautiful sunny day.DANIELJOHN F.
Every thing is ok !!!VICTORHUGO M.
Quick, fast and easy pickup and drop off. Very convenient and truck was very clean.Irvette M.
You got a great staff there everyone was helpful and courteous and went out of their way to make sure everything was goodSTEPHENF A.
El cliente no dejó un comentario.john P.
The reservation and vehicle pick up process was smooth. The 10 foot truck I rented ran well but had water in the cab floor (likely from the prior day's storm) and a broken driver's side visor clip. Overall, it was a positive experience.JOSEPHW G.
We had issues with someone who called from the location. She has reduce my rental from 2 days to one day without my knowledge. She called me the day before. The people at White Plains location were nice. But, I had to pick up the truck at the parking area with 6 inches of water. Window on the right was open and driver side door had water in the door handle.RICHARDY O.
El cliente no dejó un comentario.WERNER R.
El cliente no dejó un comentario.GUSTAVOA D.
El cliente no dejó un comentario.JOSEPHA M.
El cliente no dejó un comentario.TYVIANR C.
El cliente no dejó un comentario.WILLIAM VINCENT D.
El cliente no dejó un comentario.Masaki P.
Easy and nice staff.ROBERT B.
El cliente no dejó un comentario.LEONARD R.
El cliente no dejó un comentario.Jonathan C.
Very good and friendly staff. This is a great U-Haul pickup or drop-off location.Edwin P.
El cliente no dejó un comentario.ALBANA K.
El cliente no dejó un comentario.JOSEPHP C.
used the app, which for pick did not work. they showed me a picture of vehicle right after it was washed on an earlier occasion, i try uploading photos of actual vehicle condition at time of pick up and app didn't work. on the other hand, returning vehicle return was excellent, i follow app with no problems, uploaded photos and all done in 15 minutesMIGUELA M.
El cliente no dejó un comentario.WILLIAM E.
Flat tire and missing hand truck/appliance dolly.JOSEPH V.
Truck was stuck. Blocked in by other trucks. If it wasn't for a worker I would have never been able to get it, if I came after hours.JOSH R.
Clean the windows better I had to stop and clean them myselfTHOMAS ROBERT S.
Great staff, treated me like family. Pleasure doing business with you guys!johao V.
El cliente no dejó un comentario.Lenora W. | Overall Experience
El cliente no dejó un comentario.OSCARMAURICIO JR G.
I was missing my order for blankets, the entrance was completely blocked so we could not get the truck out, it delayed our move by an hour.Brent S.
The truck was damaged on all sides and it really didn't run all that great handling was horrible once I put a load in it it kind of gotten better but next time next customer should get a truck that at least drives straightJOHNE JR H.
El cliente no dejó un comentario.Alfredo L.
When I returned the trailer the person never processed my return. I went back the next day and Oliver made good on the situation. I've met Oliver before when I return things, he does an excellent job, I highly recommend a raise for him :-)ADAMD G.
Working staff did their best but... Location is understaffed and mismanaged. Two hours to return a trailer as obviously short handed and management was non-existent. Tried to do everything online to avoid this and I still was required to go in and provide EVERYTHING I provided online (yes I checked in online as well). Prior Uhaul experience was horrendous as well, will NEVER use Uhal again.George G.
Need more outside staff to move vehiclesTYVIANR C.
Friendly staff. Great experience.James C.
Nothing, the experience was awesome.JASONERIC R.
My truck that they gave me the knobs was coming on the window the truck was very loud due to whoever had it before me must've had a accident so the door on passenger was hard to open and really loud and as driving you can hear the Metal due to the windCHRISTINEIVY K.
El cliente no dejó un comentario.Christopher B.
I tried to do the mobile check-in and the key wasn't in the lock box. When the Uhaul representative found the key, it was mis-marked for a one-way trip. He had to cancel the reservation I made online and start a new one all over. The whole process took me an extra 35 minutes. I will not use the 24/7 ride share service to book my next vehicle next time and will just make a normal reservation.Samuel P.
El cliente no dejó un comentario.PETERJOSEPH R.
El cliente no dejó un comentario.Bruno C.
Staff went above and beyond. Morning staff Ann and the heavier set gentleman were amazingCHRISTOPHERM M.
El cliente no dejó un comentario.OSCAR R. | First Impressions
Really convenient check in and check out process. Very friendly and helpful staff ! Nice facility!George Y. | Overall Experience
Very friendly. Nice guys working in front desk.omar c. | First Impressions
Muy buena atención al cliente especialmente de la srta Anni Martínezeddy n. | First Impressions
El cliente no dejó un comentario.Martha S. | First Impressions
The young lady (Ms. Vitti) ? the manager who assist me was very professional, product knowledgeable, and possess high interpersonal skills bringing forth superb customer service. Thanks guys I feel very confident my mom's possessions are safe and under good care.Thornton C. | First Impressions
Anny was very helpful. She made me feel comfortable in my purchase. Will definitely go back there.TREVOR K. | First Impressions
The move went good.Quay T. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
We have an adaptive reuse program to better the environment!