Customer Reviews for U-Haul Moving & Storage of White Plains

7,852 comentarios

1 Virginia Rd   White Plains, NY 10603
(@ N Broadway & Rte 287)

(914) 949-2525

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(914) 949-2525

1 Virginia Rd
White Plains, NY 10603
(@ N Broadway & Rte 287)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • habla español
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great experience with personnel and picking up/dropping off car. Friendly and efficient.

ZSOLT T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHERVITO N. 
Clasificación:
3.0

There is always a discrepancy with the amount of gas on the receipt,and the amount of gas on the site when you log into your phone./

MARKM S. 
Clasificación:
5.0

Very efficient

ROGER R L. 
Clasificación:
5.0

All went smooth and easy.

FRANCISCO L. 
Clasificación:
1.0

Cost 19.99 for day and it cost me 150. For half a day ripoff

JAMESR C. 
Clasificación:
5.0

This location makes the uhaul experience so easy. Definitely going here from now on.

HERBERTE JR F. 
Clasificación:
4.0

El cliente no dejó un comentario.

EVAF C. 
Clasificación:
5.0

Customer service was close to perfection as you can get. Was very impressed how helpful / efficient and pleasant they were

PAULE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHYP C. 
Clasificación:
5.0

The trailer had a lot of rocks in it from the prior customer. It was in good working order but the trailer was messy.

GEORGE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cindy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy G. 
Clasificación:
5.0

The staff was extremely helpful. Thank you

SHADIK M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTHA B.  |  Overall Experience 
Clasificación:
5.0

This was the easiest and best experience I have ever had with Uhaul

Herbert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN P. 
Clasificación:
3.0

El cliente no dejó un comentario.

MARIANAP L. 
Clasificación:
4.0

The cleaning fee is no aceptable, I'm disappointed that

SALVADORERNESTO B. 
Clasificación:
4.0

There was water on the floor of the van

DENIS HOWARD S. 
Clasificación:
5.0

I am a plumbing and heating contractor and I have my own business but I'm also martial art teacher and I've taught thousands of people everyone that I met starting from the phone call and then into the main office and then returning the van everyone was excellent there's nothing more that I can really say I was very impressed And they are a young group of adults that is hard to find Thank u for the experience

BAHRU S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZACHARY DANIEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ABBONDIO G. 
Clasificación:
5.0

El cliente no dejó un comentario.

rob P. 
Clasificación:
5.0

I was disappointed to find out when I went to pick up trailer in Elmont queens where I arranged this rental one month prior they said I have pick it up in white plains 45 miles away

Wayne R. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAM F. 
Clasificación:
4.0

El cliente no dejó un comentario.

RAYS JR B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jack C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher F. 
Clasificación:
5.0

Truly for us it was a great experience.

LOUISJOSEPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEALBERTO P. 
Clasificación:
5.0

Anny Vasquez is superb! Professional, speedy, knowledgeable. When I called after leaving the facility with a question she answered it accurately--a great help. The process could not have been easier.

JEFFREYLEONARD Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEANG M. 
Clasificación:
5.0

Oscar and Leo were great help. They are assets to the company.

RALPH G. 
Clasificación:
1.0

Terrible experience from beginning to end!

JESSICALYNN ANNE P. 
Clasificación:
5.0

The staff was amazing and very helpful

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANKP B. 
Clasificación:
5.0

I'm so happy whit Ú haul company nice Customer Service, nice price !……

JORGEM H. 
Clasificación:
3.0

The staff who checked me in were very helpful. When I checked out the girl in the office kept closing the loading dock door as I approached it.

Deborah D.  |  Overall Experience 
Clasificación:
3.0

there was a lot of self-service, too much in my estimation. the vehicle had more damage than in the photos uhaul provided, i had to look very carefully to document the additional damage. this should have been a uhaul function, not wasting my time to double-check your vehicle. uhaul should have had the most current, up-to-date, damage to the vehicle. if i missed some damage i would have been on the hook for it. not a good system.

CHRISTOPHER FRED R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEM V. 
Clasificación:
5.0

Your all good 👍🏾 thank you

CYNTHIAJ H. 
Clasificación:
5.0

Anny was so helpful! Thank you very much

ROBERTJ P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEERNESTO R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny D. 
Clasificación:
1.0

El cliente no dejó un comentario.

DARNELL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie W. 
Clasificación:
4.0

Wry friendly, courteous staff.

RIMFAL E. 
Clasificación:
5.0

Great customer service at this location, even when very busy.

Aric Y. 
Clasificación:
5.0

thank you All

RICHARD WALKER R. 
Clasificación:
5.0

Employees were polite and helpful.

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN C. 
Clasificación:
5.0

SAME AS

ANTHONYJOSEPH C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARKGREGORY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mauricio C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULGEORGE H. 
Clasificación:
5.0

Keep doing what you're doing. It's all right!!

TIMOTHYJ H. 
Clasificación:
5.0

I actually cannot think of anyting different to improve my experience. I needed to get in and out quickly in the morning. Annie and her crew opened up promptly at 7 a.m. and helped me get out the door within 15 minutes . The whole day from beginning pick up, to the usage of the truck, to the return of the truck went absolutely perfect. I have only good things to say about this particular location and experience with U-Haul...A+ all the way. As a bonus we had a beautiful sunny day.

DANIELJOHN F. 
Clasificación:
5.0

Every thing is ok !!!

VICTORHUGO M. 
Clasificación:
5.0

Quick, fast and easy pickup and drop off. Very convenient and truck was very clean.

Irvette M. 
Clasificación:
5.0

You got a great staff there everyone was helpful and courteous and went out of their way to make sure everything was good

STEPHENF A. 
Clasificación:
4.0

El cliente no dejó un comentario.

john P. 
Clasificación:
4.0

The reservation and vehicle pick up process was smooth. The 10 foot truck I rented ran well but had water in the cab floor (likely from the prior day's storm) and a broken driver's side visor clip. Overall, it was a positive experience.

JOSEPHW G. 
Clasificación:
4.0

We had issues with someone who called from the location. She has reduce my rental from 2 days to one day without my knowledge. She called me the day before. The people at White Plains location were nice. But, I had to pick up the truck at the parking area with 6 inches of water. Window on the right was open and driver side door had water in the door handle.

RICHARDY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

WERNER R. 
Clasificación:
5.0

El cliente no dejó un comentario.

GUSTAVOA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHA M. 
Clasificación:
3.0

El cliente no dejó un comentario.

TYVIANR C. 
Clasificación:
4.0

Gracias

GREGORYPAUL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM VINCENT D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Masaki P. 
Clasificación:
5.0

Easy and nice staff.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARD R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jonathan C. 
Clasificación:
5.0

Very good and friendly staff. This is a great U-Haul pickup or drop-off location.

Edwin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALBANA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPHP C. 
Clasificación:
3.0

used the app, which for pick did not work. they showed me a picture of vehicle right after it was washed on an earlier occasion, i try uploading photos of actual vehicle condition at time of pick up and app didn't work. on the other hand, returning vehicle return was excellent, i follow app with no problems, uploaded photos and all done in 15 minutes

MIGUELA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM E. 
Clasificación:
1.0

Flat tire and missing hand truck/appliance dolly.

JOSEPH V. 
Clasificación:
3.0

Truck was stuck. Blocked in by other trucks. If it wasn't for a worker I would have never been able to get it, if I came after hours.

JOSH R. 
Clasificación:
3.0

Clean the windows better I had to stop and clean them myself

THOMAS ROBERT S. 
Clasificación:
5.0

Great staff, treated me like family. Pleasure doing business with you guys!

johao V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lenora W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCARMAURICIO JR G. 
Clasificación:
2.0

I was missing my order for blankets, the entrance was completely blocked so we could not get the truck out, it delayed our move by an hour.

Brent S. 
Clasificación:
2.0

The truck was damaged on all sides and it really didn't run all that great handling was horrible once I put a load in it it kind of gotten better but next time next customer should get a truck that at least drives straight

JOHNE JR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alfredo L. 
Clasificación:
5.0

When I returned the trailer the person never processed my return. I went back the next day and Oliver made good on the situation. I've met Oliver before when I return things, he does an excellent job, I highly recommend a raise for him :-)

ADAMD G. 
Clasificación:
1.0

Working staff did their best but... Location is understaffed and mismanaged. Two hours to return a trailer as obviously short handed and management was non-existent. Tried to do everything online to avoid this and I still was required to go in and provide EVERYTHING I provided online (yes I checked in online as well). Prior Uhaul experience was horrendous as well, will NEVER use Uhal again.

George G. 
Clasificación:
4.0

Need more outside staff to move vehicles

TYVIANR C. 
Clasificación:
5.0

Friendly staff. Great experience.

James C. 
Clasificación:
5.0

Nothing, the experience was awesome.

JASONERIC R. 
Clasificación:
3.0

My truck that they gave me the knobs was coming on the window the truck was very loud due to whoever had it before me must've had a accident so the door on passenger was hard to open and really loud and as driving you can hear the Metal due to the wind

CHRISTINEIVY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher B. 
Clasificación:
2.0

I tried to do the mobile check-in and the key wasn't in the lock box. When the Uhaul representative found the key, it was mis-marked for a one-way trip. He had to cancel the reservation I made online and start a new one all over. The whole process took me an extra 35 minutes. I will not use the 24/7 ride share service to book my next vehicle next time and will just make a normal reservation.

Samuel P. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETERJOSEPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruno C. 
Clasificación:
5.0

Staff went above and beyond. Morning staff Ann and the heavier set gentleman were amazing

CHRISTOPHERM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCAR R.  |  First Impressions 
Clasificación:
5.0

Really convenient check in and check out process. Very friendly and helpful staff ! Nice facility!

George Y.  |  Overall Experience 
Clasificación:
5.0

Very friendly. Nice guys working in front desk.

omar c.  |  First Impressions 
Clasificación:
5.0

Muy buena atención al cliente especialmente de la srta Anni Martínez

eddy n.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Martha S.  |  First Impressions 
Clasificación:
5.0

The young lady (Ms. Vitti) ? the manager who assist me was very professional, product knowledgeable, and possess high interpersonal skills bringing forth superb customer service. Thanks guys I feel very confident my mom's possessions are safe and under good care.

Thornton C.  |  First Impressions 
Clasificación:
5.0

Anny was very helpful. She made me feel comfortable in my purchase. Will definitely go back there.

TREVOR K.  |  First Impressions 
Clasificación:
4.0

The move went good.

Quay T.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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