Customer Reviews for U-Haul Moving & Storage of Westfield

50 Springfield Rd   Westfield, MA 01085
(Directly across from Pioneer Valley Proffessional Center)

(413) 568-0933

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(413) 568-0933

50 Springfield Rd
Westfield, MA 01085
(Directly across from Pioneer Valley Proffessional Center)

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

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Clasificación:
5.0

would be nice if the inside building units had inside lights,

robert t.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen D.  |  First Impressions 
Clasificación:
5.0

Jarome is a great manager.

Gary V.  |  Overall Experience 
Clasificación:
5.0

Only issue was mice/rats that made it into my temperature-controlled unit. There was traps inside the unit but they still are through clothing and left droppings. Just thought I'd mention.

Elisabeth H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ixia H.  |  Overall Experience 
Clasificación:
5.0

Besides the price per month, everything was excellent.

Nathan T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam C.  |  First Impressions 
Clasificación:
1.0

I reserved online a 10x20 drive up unit for $204/month, upon arrival I was informed there were no 10x20 units available. The best solution I was told was to rent side by side 10x10 units inside. I reluctantly agreed as I was there with a truck full of stuff. When processing my reservation it turned out that to rent the 2 units would cost me $300/month which is UNACCEPTABLE. If I was quoted that much at the time of reservation I would never had rented the unit as that is way too much money for me to pay monthly. This move with UHaul has been nothing but problems from the truck rental, the moving helpers, and then the storage unit. I am EXTREMELY disappointed. UHaul took a very stressful situation and made it so much worse.

Ryane S.  |  First Impressions 
Clasificación:
5.0

GERALD at the westfield location was absolutely amazing. He was swamped with customers phone and in store and was a bbn le to maintain a smile and handle both the phone and in store customers fast and efficient. I feel he went above and beyond.. thanks for turning what was a horrible day for me into a laughing smiling finish

Steve M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ixia H.  |  First Impressions 
Clasificación:
1.0

My storage space had a water leak and my stuff was soak and wet and had mold and mildew. I thought storage space was weather proof

ISMAEL R.  |  Overall Experience 
Clasificación:
5.0

Downsizing to small house. I needed two u haul storage rooms. Awesome system. My stuff was secure and in a good clean environment. I haul Saved the day

Hans D.  |  Overall Experience 
Clasificación:
5.0

Very easy and convenient

Corinne S.  |  Overall Experience 
Clasificación:
1.0

They rented out the unit I did paperwork for. I was given another one and was paying the price for first unit. 8 months later they raise it and i was told not their problem.

evelyn g.  |  Overall Experience 
Clasificación:
3.0

units need lights . Cant see inside without flashlight.

Mary C.  |  Overall Experience 
Clasificación:
5.0

Quick service! Employee was polite and very helpful in chosing the best storage unit for my needs.

Katie H.  |  First Impressions 
Clasificación:
5.0

Gracias

Ludmila C.  |  Overall Experience 
Clasificación:
1.0

Wrong storage unit given other than what was reserved & customer service was lacking

zachary s.  |  First Impressions 
Clasificación:
5.0

Truck was new so everything worked. Staff was excellent. The time I went

ISMAEL R.  |  First Impressions 
Clasificación:
5.0

was fast and easy too move in thank you

William E.  |  First Impressions 
Clasificación:
5.0

Nice people that makes it nice for me.

John O.  |  Overall Experience 
Clasificación:
5.0

Excellent Manager

Gerry B.  |  Overall Experience 
Clasificación:
5.0

Good service your system is poor

daniel p.  |  First Impressions 
Clasificación:
5.0

the young lady that helped us was very personable, and knowledgeble. She answered all of our questions and took her time explaining everything. She was awesome

arthur d.  |  First Impressions 
Clasificación:
5.0

Clean and secure!

DAVID H.  |  First Impressions 
Clasificación:
1.0

I called Saturday & spoke with a pleasant lady who helped make my reservations. Unfortunately, it was followed by 2 very rude young kids at the front desk for our check in who clearly hate their job.

Jacqueline D.  |  First Impressions 
Clasificación:
5.0

The units were clean and they have gutters so if it's raining your stuff doesn't get wet when you open the doors. Little on the high side for cost.

cynthia h.  |  Overall Experience 
Clasificación:
1.0

The person working who was supposedly the manager was extremely rude and got angry because he had to put salt down by the unit we rented because it was glare ice.

Ralph C.  |  First Impressions 
Clasificación:
4.0

Easy access to storage area

Jody J.  |  Overall Experience 
Clasificación:
5.0

Such a nice young man whine helped us he made everything that much easier for us thank you so so very much for all your help izeha

ricky t. | Reservación
Clasificación:
3.0

NO PROBLEM WITH STORAGE THE PROBLEM WAS THE TRAILER RENTAL

CHET O.  |  Overall Experience 
Clasificación:
5.0

I utilize the storage facility for several years I would highly recommend them to anyone in the area looking for storage . if I was ever in that area again and needed storage I would definitely call

Heidi S.  |  Overall Experience 
Clasificación:
4.0

HAD TO KEEP WAITING FOR ATTENDANT TO WAIT ON OTHER CUSTOMERS THAT CAME IN AFTER I DID. DID NOT THINK THIS WAS RIGHT. FIRST COME FIRST SERVE. OTHER THAN THAT EVERYTHING WAS FINE

CHET O. | Reservación
Clasificación:
5.0

good

Christopher P.  |  Overall Experience 
Clasificación:
4.0

Friendly and helpful

Curtis M. | Reservación
Clasificación:
5.0

Fantastic experience

Jessica V.  |  Overall Experience 
Clasificación:
2.0

There were concrete ants ALL over my stuff! Gate was broken but I was still charged a 10 fee for after hours entry was sent a late bill even though I was all moved out of both units and told themso

Jennifer L.  |  Overall Experience 
Clasificación:
1.0

Your "President " Jerry Ouilettte should be ashamed to employ Greg Bonneau in a managerial position. Greg is rude, sarcastic and cares nothing about customer problems. Unit full of rodent droppings.

Irene M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

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  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

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  • U-Box Container Icon
    Contenedores U-Box®

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    Suministros de mudanza

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    Enganches para remolque

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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    Trucks for Sale

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  • Building Icon
    History

    We have an adaptive reuse program to better the enviroment!

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