would be nice if the inside building units had inside lights,
robert t. | Overall ExperienceCustomer Reviews for U-Haul Moving & Storage of Westfield
Testimonials From Recent Customers
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Jarome is a great manager.
Gary V. | Overall ExperienceOnly issue was mice/rats that made it into my temperature-controlled unit. There was traps inside the unit but they still are through clothing and left droppings. Just thought I'd mention.
Elisabeth H. | Overall ExperienceBesides the price per month, everything was excellent.
Nathan T. | Overall ExperienceI reserved online a 10x20 drive up unit for $204/month, upon arrival I was informed there were no 10x20 units available. The best solution I was told was to rent side by side 10x10 units inside. I reluctantly agreed as I was there with a truck full of stuff. When processing my reservation it turned out that to rent the 2 units would cost me $300/month which is UNACCEPTABLE. If I was quoted that much at the time of reservation I would never had rented the unit as that is way too much money for me to pay monthly. This move with UHaul has been nothing but problems from the truck rental, the moving helpers, and then the storage unit. I am EXTREMELY disappointed. UHaul took a very stressful situation and made it so much worse.
Ryane S. | First ImpressionsGERALD at the westfield location was absolutely amazing. He was swamped with customers phone and in store and was a bbn le to maintain a smile and handle both the phone and in store customers fast and efficient. I feel he went above and beyond.. thanks for turning what was a horrible day for me into a laughing smiling finish
Steve M. | First ImpressionsMy storage space had a water leak and my stuff was soak and wet and had mold and mildew. I thought storage space was weather proof
ISMAEL R. | Overall ExperienceDownsizing to small house. I needed two u haul storage rooms. Awesome system. My stuff was secure and in a good clean environment. I haul Saved the day
Hans D. | Overall ExperienceVery easy and convenient
Corinne S. | Overall ExperienceThey rented out the unit I did paperwork for. I was given another one and was paying the price for first unit. 8 months later they raise it and i was told not their problem.
evelyn g. | Overall Experienceunits need lights . Cant see inside without flashlight.
Mary C. | Overall ExperienceQuick service! Employee was polite and very helpful in chosing the best storage unit for my needs.
Katie H. | First ImpressionsGracias
Ludmila C. | Overall ExperienceWrong storage unit given other than what was reserved & customer service was lacking
zachary s. | First ImpressionsTruck was new so everything worked. Staff was excellent. The time I went
ISMAEL R. | First Impressionswas fast and easy too move in thank you
William E. | First ImpressionsNice people that makes it nice for me.
John O. | Overall ExperienceExcellent Manager
Gerry B. | Overall ExperienceGood service your system is poor
daniel p. | First Impressionsthe young lady that helped us was very personable, and knowledgeble. She answered all of our questions and took her time explaining everything. She was awesome
arthur d. | First ImpressionsClean and secure!
DAVID H. | First ImpressionsI called Saturday & spoke with a pleasant lady who helped make my reservations. Unfortunately, it was followed by 2 very rude young kids at the front desk for our check in who clearly hate their job.
Jacqueline D. | First ImpressionsThe units were clean and they have gutters so if it's raining your stuff doesn't get wet when you open the doors. Little on the high side for cost.
cynthia h. | Overall ExperienceThe person working who was supposedly the manager was extremely rude and got angry because he had to put salt down by the unit we rented because it was glare ice.
Ralph C. | First ImpressionsEasy access to storage area
Jody J. | Overall ExperienceSuch a nice young man whine helped us he made everything that much easier for us thank you so so very much for all your help izeha
ricky t. | ReservaciónNO PROBLEM WITH STORAGE THE PROBLEM WAS THE TRAILER RENTAL
CHET O. | Overall ExperienceI utilize the storage facility for several years I would highly recommend them to anyone in the area looking for storage . if I was ever in that area again and needed storage I would definitely call
Heidi S. | Overall ExperienceHAD TO KEEP WAITING FOR ATTENDANT TO WAIT ON OTHER CUSTOMERS THAT CAME IN AFTER I DID. DID NOT THINK THIS WAS RIGHT. FIRST COME FIRST SERVE. OTHER THAN THAT EVERYTHING WAS FINE
CHET O. | Reservacióngood
Christopher P. | Overall ExperienceFriendly and helpful
Curtis M. | ReservaciónFantastic experience
Jessica V. | Overall ExperienceThere were concrete ants ALL over my stuff! Gate was broken but I was still charged a 10 fee for after hours entry was sent a late bill even though I was all moved out of both units and told themso
Jennifer L. | Overall ExperienceYour "President " Jerry Ouilettte should be ashamed to employ Greg Bonneau in a managerial position. Greg is rude, sarcastic and cares nothing about customer problems. Unit full of rodent droppings.
Irene M. | Overall Experience