would be nice if the inside building units had inside lights,robert t. | Overall Experience
Customer Reviews for U-Haul Moving & Storage of Westfield
Westfield, MA 01085
(Directly across from Pioneer Valley Proffessional Center)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Cambio de propano
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Karen D. | First Impressions
Jarome is a great manager.Gary V. | Overall Experience
Only issue was mice/rats that made it into my temperature-controlled unit. There was traps inside the unit but they still are through clothing and left droppings. Just thought I'd mention.Elisabeth H. | Overall Experience
El cliente no dejó un comentario.Ixia H. | Overall Experience
Besides the price per month, everything was excellent.Nathan T. | Overall Experience
El cliente no dejó un comentario.Adam C. | First Impressions
I reserved online a 10x20 drive up unit for $204/month, upon arrival I was informed there were no 10x20 units available. The best solution I was told was to rent side by side 10x10 units inside. I reluctantly agreed as I was there with a truck full of stuff. When processing my reservation it turned out that to rent the 2 units would cost me $300/month which is UNACCEPTABLE. If I was quoted that much at the time of reservation I would never had rented the unit as that is way too much money for me to pay monthly. This move with UHaul has been nothing but problems from the truck rental, the moving helpers, and then the storage unit. I am EXTREMELY disappointed. UHaul took a very stressful situation and made it so much worse.Ryane S. | First Impressions
GERALD at the westfield location was absolutely amazing. He was swamped with customers phone and in store and was a bbn le to maintain a smile and handle both the phone and in store customers fast and efficient. I feel he went above and beyond.. thanks for turning what was a horrible day for me into a laughing smiling finishSteve M. | First Impressions
El cliente no dejó un comentario.Ixia H. | First Impressions
My storage space had a water leak and my stuff was soak and wet and had mold and mildew. I thought storage space was weather proofISMAEL R. | Overall Experience
Downsizing to small house. I needed two u haul storage rooms. Awesome system. My stuff was secure and in a good clean environment. I haul Saved the dayHans D. | Overall Experience
Very easy and convenientCorinne S. | Overall Experience
They rented out the unit I did paperwork for. I was given another one and was paying the price for first unit. 8 months later they raise it and i was told not their problem.evelyn g. | Overall Experience
units need lights . Cant see inside without flashlight.Mary C. | Overall Experience
Quick service! Employee was polite and very helpful in chosing the best storage unit for my needs.Katie H. | First Impressions
GraciasLudmila C. | Overall Experience
Wrong storage unit given other than what was reserved & customer service was lackingzachary s. | First Impressions
Truck was new so everything worked. Staff was excellent. The time I wentISMAEL R. | First Impressions
was fast and easy too move in thank youWilliam E. | First Impressions
Nice people that makes it nice for me.John O. | Overall Experience
Excellent ManagerGerry B. | Overall Experience
Good service your system is poordaniel p. | First Impressions
the young lady that helped us was very personable, and knowledgeble. She answered all of our questions and took her time explaining everything. She was awesomearthur d. | First Impressions
Clean and secure!DAVID H. | First Impressions
I called Saturday & spoke with a pleasant lady who helped make my reservations. Unfortunately, it was followed by 2 very rude young kids at the front desk for our check in who clearly hate their job.Jacqueline D. | First Impressions
The units were clean and they have gutters so if it's raining your stuff doesn't get wet when you open the doors. Little on the high side for cost.cynthia h. | Overall Experience
The person working who was supposedly the manager was extremely rude and got angry because he had to put salt down by the unit we rented because it was glare ice.Ralph C. | First Impressions
Easy access to storage areaJody J. | Overall Experience
Such a nice young man whine helped us he made everything that much easier for us thank you so so very much for all your help izeharicky t. | Reservación
NO PROBLEM WITH STORAGE THE PROBLEM WAS THE TRAILER RENTALCHET O. | Overall Experience
I utilize the storage facility for several years I would highly recommend them to anyone in the area looking for storage . if I was ever in that area again and needed storage I would definitely callHeidi S. | Overall Experience
HAD TO KEEP WAITING FOR ATTENDANT TO WAIT ON OTHER CUSTOMERS THAT CAME IN AFTER I DID. DID NOT THINK THIS WAS RIGHT. FIRST COME FIRST SERVE. OTHER THAN THAT EVERYTHING WAS FINECHET O. | Reservación
goodChristopher P. | Overall Experience
Friendly and helpfulCurtis M. | Reservación
Fantastic experienceJessica V. | Overall Experience
There were concrete ants ALL over my stuff! Gate was broken but I was still charged a 10 fee for after hours entry was sent a late bill even though I was all moved out of both units and told themsoJennifer L. | Overall Experience
Your "President " Jerry Ouilettte should be ashamed to employ Greg Bonneau in a managerial position. Greg is rude, sarcastic and cares nothing about customer problems. Unit full of rodent droppings.Irene M. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!