Comentarios del cliente para U-Haul Moving & Storage of Westfield
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Testimonios de recientes clientes de U-Haul Moving & Storage of Westfield
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stephen W. en
Nothing-Great Customer Service
Craig M. en
Again, I used this location earlier this year too. Great service … courteous and friendly.
Gary W. en
The truck smelled like gas the whole time we had it.
John V. en
Some stains on the seats of this relatively new truck.
Susan B. en
Good customer service
Jamie R. en
Everything went smoothly from start to finish. I will definitely use them again and tell all my friends. Thanks Uhaul!
Julian N. en
Your web site is terrible and slow. The new “return my truck” feature is awful and buggy and I had to restart it multiple times due to chraches
RICHARD M. en
I had to correct the gas reading from 7/8 to 3/4. That's only an 1/8 of a tank, but it would have been an issue had I returned it where I found it. When I brought the matter to their attention the attendant verified the reading and made the necessary change. No one's perfect; this was a good experience all around.
Dave R. en
Had a reservation yet still had to wait in line for 20 minutes to pick up truck
Bryan A. en
The van I rented comes in two different brands of vehicle, Ford and Chevy. I recently used the Ford van and was very pleased with it. The Chevy van I received this time was a significantly less desirable vehicle - accessibility was way worse (biggest issue being the doors do not open all the way like on the Ford) and the physical size of the storage space is WAY smaller, yet marketed and priced the same as the Ford. There should be two different prices for the two differently sized vans.
zachary s. en
Wrong storage unit given other than what was reserved & customer service was lacking
Sarah L. en
Anthony was awesome and very helpful !
Marsha M. en
All went very smoothly, start to finish.
ISMAEL R. en
Truck was new so everything worked. Staff was excellent. The time I went
Timothy S. en
Kelsey was great. Got me in and out quickly.
Brock N. en
only one staff member at the site. The uhaul APP experience to more quickly pickup my rental was a complete fail. I got there and logged in and it said my rental was not ready. So I go inside and after waiting for 20 minutes the lone staffer had to ask me all the same rental questions again. total fail.
Michael G. en
I have no suggestions the staff is polite, efficient, and work very very hard. I would give them a grade of A+. PLEASE TELL THEM WHAT A GREAT JOB I THOUGHT THEY DO AND ALWAYS DO , I ONLY RENT TRUCK FROM THERE, I GAVE UP ON PENSKE BECAUSE THE SERVICE WAS FAR SUPERIOR AT THIS LOCATION.
William E. en
was fast and easy too move in thank you
John O. en
Nice people that makes it nice for me.
Gerry B. en
Excellent Manager
daniel p. en
Good service your system is poor
arthur d. en
the young lady that helped us was very personable, and knowledgeble. She answered all of our questions and took her time explaining everything. She was awesome
DAVID H. en
Clean and secure!
Jacqueline D. en
I called Saturday & spoke with a pleasant lady who helped make my reservations. Unfortunately, it was followed by 2 very rude young kids at the front desk for our check in who clearly hate their job.
cynthia h. en
The units were clean and they have gutters so if it’s raining your stuff doesn’t get wet when you open the doors. Little on the high side for cost.
Ralph C. en
The person working who was supposedly the manager was extremely rude and got angry because he had to put salt down by the unit we rented because it was glare ice.
Jody J. en
Easy access to storage area
ricky t. en
Such a nice young man whine helped us he made everything that much easier for us thank you so so very much for all your help izeha
CHET O. en
NO PROBLEM WITH STORAGE THE PROBLEM WAS THE TRAILER RENTAL
Heidi S. en
I utilize the storage facility for several years I would highly recommend them to anyone in the area looking for storage . if I was ever in that area again and needed storage I would definitely call
CHET O. en
HAD TO KEEP WAITING FOR ATTENDANT TO WAIT ON OTHER CUSTOMERS THAT CAME IN AFTER I DID. DID NOT THINK THIS WAS RIGHT. FIRST COME FIRST SERVE. OTHER THAN THAT EVERYTHING WAS FINE
Christopher P. en
good
Curtis M. en
Friendly and helpful
Jessica V. en
Fantastic experience
Jennifer L. en
There were concrete ants ALL over my stuff! Gate was broken but I was still charged a 10 fee for after hours entry was sent a late bill even though I was all moved out of both units and told themso
Irene M. en
Your "President " Jerry Ouilettte should be ashamed to employ Greg Bonneau in a managerial position. Greg is rude, sarcastic and cares nothing about customer problems. Unit full of rodent droppings.