Customer Reviews for U-Haul Moving & Storage of West Speedvale

5,592 comentarios

389 Speedvale Ave W   Guelph, ON N1H1C7
(its the old home hardware building)

(226) 314-1642

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(226) 314-1642

389 Speedvale Ave W
Guelph, ON N1H1C7
(its the old home hardware building)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

The van's dashboard was very dusty, otherwise everything else was up to par.

Maria L P. 
Clasificación:
5.0

El cliente no dejó un comentario.

kibreab E. 
Clasificación:
5.0

El cliente no dejó un comentario.

steve H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
3.0

The people at this location in particular have always been friendly. I would like to note however that communication with Uhaul overall has been dissatisfactory, frustrating, and unnecessarily complicated. Every time I deal with them I receive conflicting information from different people. There seems to be a significant breakdown in communication between the customer service department you speak to over the phone and the actual locations you are dealing with, as well as between locations if you are dealing with multiple. Surprising such a large corporation can get by on such sub par client and interdepartmental communication.

Christine Y. 
Clasificación:
5.0

Great location with kind and professional u haul team

YAQUB Q. 
Clasificación:
5.0

The pick up that I rented was not very clean basically the dash was dusty but overall very good service.

MURRAYJOHN JR H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brendan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
5.0

The service at this location was outstanding! The young lady who assisted me was efficient, knowledgeable and helpful.

Brian B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel M. 
Clasificación:
5.0

El cliente no dejó un comentario.

eyad A. 
Clasificación:
3.0

They tried to call 10 minutes before pick up, but I was already on my way. When I got there They said my truck was not back from the last renters, but there were at least 3 or 4 in the yard. Why wouldn't they call a later person. I had people lined up for 8 hours of moving and that would have really messed up our moving day. You need stronger penelties for people who don't plan well and don't come back on time, don't book quite so tight and don't make me feel bad for being there for pick up, like it's my fault for not answering a phone, because I plan for issues and had the truck back early for the next people.

Pauline B. 
Clasificación:
5.0

Service is great..I am handicapped and employees go out of their way to help me.

Robert M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paola B. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leanne W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Conor B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHANROBERT P S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike K. 
Clasificación:
5.0

The service was amazing!

Erika B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE W. 
Clasificación:
5.0

Everything went perfectly

Steve H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Patricia W. 
Clasificación:
5.0

I didn't observe the U-Haul employee connect the trailer I rented. When I arrived home with it, I noticed a lot of small rocks and dried mud all over it. Took me 30 minutes to clean it. Disappointed that the employee didn't notice it.

darren T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex F.  |  First Impressions 
Clasificación:
5.0

Had a little trouble logging in to the after hours drop off but otherwise had a good experience. Friendly/helpful staff at this location

Jason K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL Z. 
Clasificación:
5.0

This is a great place to rent from very helpful an had a large box in trailer when came back said no problem we'll get rid of it for you thanks to the whole staff I will be back Ross Ward

ross W. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Branko L. 
Clasificación:
5.0

El cliente no dejó un comentario.

kim c.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alejandra H.  |  Overall Experience 
Clasificación:
5.0

It was a great experience. The young lady who looked after my order was knowledgeable and accommodating and pleasant.

Bob M. 
Clasificación:
2.0

Selected mobile check in. The process was not quick or efficient. Was still required to enter location to obtain keys. Furthermore, the truck that was selected for me during check in was sandwiched between other trucks. Had to go back into the store to have an employee move other trucks around to access the vehicle that was assigned to me. While completing the check in pre-trip inspection it was determined that the equipment order was not in the truck. Had to go into the store for a third time to obtain equipment. What a waste of time. Processes should definitely be reviewed. Why have a mobile check in system if it ends up being more work for the customer? Would not recommend

BRANDONMICHAEL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard J. 
Clasificación:
5.0

The trailer was not clean. It had sticks and other debris in it when I picked it up. I was picking up topsoil so I had to clean it out myself before I loaded it.

Kelly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kelly M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brendon J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Karl Michael D. 
Clasificación:
3.0

The lot hand miserable as hell. Second time I had to put up with his rude ass bullshit.

scott J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter M. 
Clasificación:
5.0

Fast friendly service

Shawn S. 
Clasificación:
4.0

I waited 3.5 hours for roadside assistance. Totally unacceptable

Richard M. 
Clasificación:
5.0

El cliente no dejó un comentario.

PASQUALE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Julia S. 
Clasificación:
5.0

Good service and staff

Suresh K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd W. 
Clasificación:
5.0

The young lady that helped us was very helpful and did a very good job

guy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rich S. 
Clasificación:
2.0

saturday morning 1 person on the desk .wait in line for 20 min .I was on all booked on line and still have to wait and wait

Reanna F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
5.0

Van was not as clean as it should be. Wasn't that bad but for the short time I rented it for, I felt I should clean it better then the last person. If I had time I would have, it makes you feel bad sending it back that way and people thinking it was you that left it dirty. Other than that all was perfect.

Wesley W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandor B. 
Clasificación:
5.0

Helpful staff Clean vehicle Good experience

Shirley L. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY S. 
Clasificación:
5.0

I didn't know about this location in Guelph. But it was a big location and had plenty of trucks and equipment. That was the biggest worry (not having a truck large enough to use) The workers at this location were pleasant and it made a great start for moving day.

Sarah S. 
Clasificación:
1.0

Went to pick up my reserved truck at 8am 04/30/2023 to 1pm. Went to pick up my truck @ the hasty market and the service associate said he couldn't find my reservation in his POS, the only reservation he could see was for a woman named Sonya from 8-11am. After arguing with him for 20 minutes and Sonya never showing up, I called UHaul customer service. She said she could see my reservation fine and told the hasty Market associate to give me the truck, that it's first come first serve, and to extend my time with the truck. After the customer service hung up, the Hasty Market associate still refused to let me use the truck that was sitting in the parking lot. I was left with three hours to find a new truck, pack up, unpack and return the truck. Worst moving experience of my life. Luckily I was able to pick up a truck from the UHaul lot.

Olivia M. 
Clasificación:
5.0

Convenient and professional. Rates are fair.

Reza M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Don T. 
Clasificación:
2.0

Low price

merhwai O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jacey C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KRISTEN W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
3.0

The women at the desk was very nice zero complaints there.. but our rental had no working heat (on-top of a cold rainy day) making our move less than ideal. You could literally see your breath it was so cold inside the truck, and because the windows kept fogging up we were forced to blast freezing cold air to make driving visible. Not happy considering the cost of a U-Haul rental.

Rachel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leigh G. 
Clasificación:
5.0

I had the pleasure of dealing with Alyssa. Alyssa was professional and courteous to our timely situation and was helpful in regards to recommending the perfect size trailer for our moving needs. Alyssa was quick to respond to any question I had and shared her knowledge on how to adequately connect the trailer to the hitch. She performed all the safety checks and took it upon herself to make sure we were secure for transport. 10/10 service; Would recommend this location to anyone. Thanks Uhaul!

andrew P. 
Clasificación:
5.0

The uhaul roof leaked and damaged my belongings.

Tamera C. 
Clasificación:
5.0

Great service. Showed me everything about hooking up trailer.

Kieth N. 
Clasificación:
3.0

Post hours clearly outside. I booked at one location was sent to a different location to pick up truck only to be sent back to first loction

Keith R. 
Clasificación:
3.0

I was told 60-70 minutes for install and it took over 3-hours. However, the service install was excellent and the staff are very friendly. Please adjust timeline expectations and you'll get many more referrals from me!

Michael K. 
Clasificación:
5.0

The online site does not provide for a different recipient/contact person at the delivery point. I mentioned many times the name and phone number of the contact person only to be disregarded 4 times. Otherwise it was excellent serivce.

Linda W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wei Z. 
Clasificación:
1.0

Do proper inspections of your vehicles, mechanical issues galore. We got our first truck with a broken driveshaft then our second truck breaks failed after having a full load waited on the side of the road for 6 house and multiple wrong sized tow trucks were sent to us

Bay-leigh G. 
Clasificación:
3.0

Very busy location and there was quite a bit of confusion over my booking even though I had booked my truck well in advance! I will never use your online booking service again it's a total waste of time!

Dean R. 
Clasificación:
5.0

Great staff , friendly and helpful and knowlagable

Reed William C. 
Clasificación:
4.0

Very helpful

Patrick S. 
Clasificación:
1.0

We had a vehicle booked in Cambridge but we were told to pick it up from Guelph which added 4 hrs to our total travel time

Akshat V. 
Clasificación:
5.0

Alyissa provided excellent professional service

Amr D. 
Clasificación:
5.0

Staff are excellent at this location and really hustle to get customers through. It is appreciated!

Teri H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter A. 
Clasificación:
3.0

We were so far behind schedule, but the location was closed. No one there to help so we just dropped it off.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTA F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

george S. 
Clasificación:
5.0

El cliente no dejó un comentario.

David V. 
Clasificación:
5.0

Customer service need to ensure that the equipment ready for customer to pick up. My trailer was not ready at the time of pickup. My customer service rep. had to go out to the lot to check which added more wait time.

Phong T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adam P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Max G. 
Clasificación:
5.0

It was excellent from start to end. Keep up the good work.

Karl W. 
Clasificación:
5.0

Checkout after hours necessitated a smartphone and seemed overly complicated.

moe D. 
Clasificación:
3.0

Online check in had no record of drivers license despite updated information input by customer. Credit card reader at location failed multiple times. Online check should streamline check in process not the opposite. Customer should present drivers license, get keys, permitted check vehicle for damage and then move on. Staff is really good at this location. Improving the above is on U-HAUL and not the staff

Ed B. 
Clasificación:
5.0

El cliente no dejó un comentario.

catherine J. 
Clasificación:
5.0

great staff nice big lot easy to get around.

Joe M. 
Clasificación:
4.0

Awesome staff

Romeo E. 
Clasificación:
1.0

The reception is very poor she acts like she do you fever she answers all very offensive

Solomon E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Merle B. 
Clasificación:
5.0

Great customer service! Super friendly. Clean facility. Feels very secure!

kristen m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Emanuel D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CARLOS A.  |  Overall Experience 
Clasificación:
5.0

Very clean and well maintained, great staff, very helpful.

Art S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

arun p.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

AARON S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tien N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie H.  |  First Impressions 
Clasificación:
5.0

Jessie is the young lady who served me. She is extremely knowledgeable of all the u-Haul products. She was was very friendly with other customers too. She has the demeanor of enjoyment. You, need to give her a big, fat raise. She went beyond and above when let me through the closer door since I use a walker and it was much closer than the main entrance.

marie j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOAO CARLOS D.  |  Overall Experience 
Clasificación:
5.0

Staff really nice. VERY CLEAN!!

Kim S.  |  First Impressions 
Clasificación:
5.0

Brandon and his team were excellent and very helpful in all areas of their services .Brandon thanks again for the great service for the past 2 years, continue the great work and be safe, God bless you all. Bob

bob b.  |  Overall Experience 
Clasificación:
5.0

Uhaul Speedvale staff has always been so professional to me for the last 5 years. I will continue renting from this location

Alice D.  |  Overall Experience 
Clasificación:
2.0

I came after hours as I had a code to unlock in the building and. I found a green lock on my unit. Which I was not made aware about. I drove all the way there to find that out. And trying to get a hold of office as been a problem.

Devin L.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kim K.  |  Overall Experience 
Clasificación:
2.0

El cliente no dejó un comentario.

Madison H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruth C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Darren S.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Sophia M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Head k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharron S.  |  Overall Experience 
Clasificación:
5.0

Million thanks to all the staff members for your combined effort to help me every time I come around that l need help, your love, support, care, encouragement, understanding, undivided attention to all the ladies and gentleman: many more thanksgiving to Jennifer, Anabell, please every lady put your name there! I am forever grateful for your kindness, friendship, family oriented work place my gratitude to you all keep good job bravo and kudos Merry Christmas and happy new year 2023. Beatrice

Beatrice O.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Graeme H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Julianna M.  |  First Impressions 
Clasificación:
5.0

The gentleman who helped me move in was very helpful, friendly, and professional.

Anna S.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Karen D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mulanga K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EBEN P V.  |  Overall Experience 
Clasificación:
1.0

Staff were horrible. Not friendly acted like they hated their life and job. If you ask a question they made you feel stupid. I'm also absolutely appalled by the the fact that you rent a trailer for $20 and then you have to buy an extension for the brake lights $37 because the one they give you is 1 inch long (also when I asked if we can return the stuff after the guy laughed in my face) and you have to buy a trailer hitch $50 if your vehicle doesn't have one. It's just a huge money grab. The reason we left in the first place was because they keep upping the price of the unit. We started at around $145 and then was paying $200 a month like that's insane. We found a unit for 125$ that's including taxes. People shove garbage in the reuse centre and it's never cleaned out and the alarms that go off every-time you open your unit door that we were told would be fixed 2 years ago still happens so yeah do not ever recommend U-haul. Huge money grab. Will be making sure people know about this dump.

James A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ricky P.  |  Overall Experience 
Clasificación:
5.0

Best storage facility that I've used and I've used quite a few

Jeff N.  |  Overall Experience 
Clasificación:
5.0

The drive up unit was the best set up. Just drive up and unload. Price was good as well, we paid almost double for a similar unit when we were in the GTA

brian b.  |  Overall Experience 
Clasificación:
5.0

Everything was perfect.

Anthony B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard P.  |  First Impressions 
Clasificación:
3.0

Could not access my unit for the first 24 hours because staff did not unlock the unit in preparation for my move in

Roger V.  |  Online Move In 
Clasificación:
5.0

Young lady was very friendly and helpful.

brenda s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

helene g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Delbert H.  |  First Impressions 
Clasificación:
5.0

Alyssa Cox is a valuable employee she's always been so wonderful

Katie M.  |  Overall Experience 
Clasificación:
5.0

There is a young lady at speedvale,Guelph. I'm not sure of her name but she is a definite asset to your company. She needs to be recognized formally for her incredible customer service. Respectfully Sandy Dennie

Sandy D.  |  First Impressions 
Clasificación:
5.0

Access met our needs and account was opened and closed in a timely manner. Very efficient.

Ian K.  |  Overall Experience 
Clasificación:
4.0

thank you

BALMINDAR S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

COLINJ B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Wen S.  |  First Impressions 
Clasificación:
5.0

Jessie was most helpful, ready with answers to all my questions. She's a keeper!

marie j.  |  First Impressions 
Clasificación:
5.0

Everything was clean. Staff were knowledgeable and very helpful

Penny K.  |  First Impressions 
Clasificación:
5.0

The facility is very well kept. Clean and organised. The layout is excellent. Large auto access door, auto lighting, available dolleys. Initially I have chose this facility for all the above, over a few others. After 3 years, I would still choose this one . Thank you, and Yes, I do recommend it. Only one suggestion to make it perfect: A small roof above the loading area would make the moving in-out possible even in bad weather, a true 24/7 access.

Gabor F.  |  Overall Experience 
Clasificación:
5.0

I had a great experience at U Haul…space was available when I needed it and the size was just what was required to store the items I had. Any contact with site representatives was helpful and completed with courtyard. Pre authorized payment was convenient and meant a worry free rental. Would definitely use again if circumstances warranted.

Ruth H.  |  Overall Experience 
Clasificación:
5.0

Alyssa was awesome, very friendly and understanding of our needs. First time to the facility (Speedvale) and would definitely recommend using U-haul for both storage and truck rental. A+++!

CHEONG N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Yassin R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler N.  |  Overall Experience 
Clasificación:
4.0

I found one of the managers at the Speedvale office in Guelph incredibly rude and dismissive when I asked her why U-Haul does not pro-rate and refund for the month when there are three weeks left. Another manager explained it to me and was helpful. Some lessons in polite and helpful customer service are due to some of your staff.

ROBERTJ M.  |  Overall Experience 
Clasificación:
5.0

The place was always clean and worker's are respectful and friendly.

kate s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laura A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

rino m.  |  Overall Experience 
Clasificación:
5.0

Everyone was always helpful and the storage area clean. Was a good choice to use uhaul storage during our renovation 

Alex M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERTA F.  |  First Impressions 
Clasificación:
2.0

Prices are waaaay to high. For the same size unit elsewhere it was almost $100 cheaper with security.

ELIZABETH Q.  |  Overall Experience 
Clasificación:
5.0

All the staff were friendly and professional. ¡Gracias!

cathy s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Alison H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob E.  |  First Impressions 
Clasificación:
4.0

By a friend

kate s.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ali Z.  |  First Impressions 
Clasificación:
5.0

From the time my U-box was pulled from long-term storage in Alberta, it's arrival in Ontario, and subsequent unloading into a storage unit, there was nothing but professionalism .. as always.

daryl s.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHNR DR B.  |  First Impressions 
Clasificación:
5.0

Everything was good

KEVIN ROY L.  |  First Impressions 
Clasificación:
5.0

Kuldip Randhawa was brilliant in handling all my questions and concerns.

MOHAMMAD S.  |  Overall Experience 
Clasificación:
5.0

It actually went really smoothly.

Privacy R.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Melanie R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dave or Emily L.  |  Overall Experience 
Clasificación:
5.0

The staff at this location were excellent! Every employee I encountered was pleasant & willing to go above & beyond to be helpful. The whole experience was great & I will be recommending them to anyone who asks

Tara S.  |  Overall Experience 
Clasificación:
5.0

Management and staff are very helpful and accommodating.

Glenn L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey C.  |  Overall Experience 
Clasificación:
5.0

The staff are great here & extremely patient & helpful!

Tara S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kasandra H.  |  First Impressions 
Clasificación:
5.0

Well taken care of by all staff i had contact with over MANY interactions - especially Faisal and Alisha. My only constructive criticism is the payment screens - if memory serves correctly, the screens were backward - asking to enter PIN before showing and approving the amount. I might not be remembering correctly, but i do remember that it was very different and confusing than any other interac/credit card payment system i've used in other retail locations. Suggest re-working to make similar to other retail outlets. Craig 519-993-9221

CRAIG B.  |  Overall Experience 
Clasificación:
4.0

your counter managers are excellent,,,

Donald S.  |  First Impressions 
Clasificación:
5.0

This place is amazing. We felt our stuff was secure. This is a very clean place, climate and security controlled.

Gloria D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S.  |  Overall Experience 
Clasificación:
5.0

The girl that served me was very pleasant and helpful, thank you

ken g.  |  First Impressions 
Clasificación:
5.0

24/7 access, nice and clean. Friendly staff and always try to help you.

Syed H.  |  Overall Experience 
Clasificación:
5.0

While I needed the storage space I couldn't have asked for a better set up. The facility was always super clean and fresh. Access was great with big sliding doors and great hours.

john l.  |  Overall Experience 
Clasificación:
5.0

Great experience all around and would definitely use u-haul again.

Joanne B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke T.  |  Overall Experience 
Clasificación:
5.0

This place is so clean it's impressive. I feel very safe here as well. I individual who showed me how to use the facility was very pleasant and made it all very clear.

Ricky P.  |  Online Move In 
Clasificación:
5.0

My experience from initial phone call to moving items in to unit was nothing but AMAZING!

Melinda H.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Marin p.  |  Overall Experience 
Clasificación:
5.0

Really appreciate the team going above and beyond actually helping me after hours special thanks.

JOHN M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RUTH K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

David H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua b.  |  Overall Experience 
Clasificación:
5.0

After an initial problem, Brandon took care of everything much to my satisfaction. Very good service.

Leonard D.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES S.  |  Overall Experience 
Clasificación:
4.0

Nice and clean place for storage.

Vandhana F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

daniel k.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracey C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEPHEN P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

lori r.  |  Overall Experience 
Clasificación:
5.0

I would like to Thank you all for accepting me when I first started there, I am very pleased and all of you are approachable. I have no further comment at all, I am contented of what your service are. Hopefully, in the future, if I still need a space, Im still welcome. It just happened that I have to move because My husband and I bought a new house. I definitely recommend this company for the better service, clean environment, friendly relation, good space and safe to go through. Thank you very much to all of you. God bless and be safe.

Sheila N.  |  Overall Experience 
Clasificación:
5.0

Staff were outstanding always willing to help.

JOHN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREWE K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa M.  |  Overall Experience 
Clasificación:
1.0

Didn't have my proper unit when I went to move in so had to split my stuff in two units which staff tried to charge extra for. Then, when I was going to move out, a representative said I didn't have to pay the past few days as I'd be paying full month price for 3 days. As a result, I not only got charged full price but actually got charged a late fee on top of that. Then, when I went to confront this issue, the staff proceeded to tell me that uhaul doesn't do prorated payment. Eventually, I had to prove a staff member misled me with facts (notes and call recording). Only then did the staff waive my fee. Horrible experience all the way around.

NATHAN C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RUTH K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Perry R.  |  First Impressions 
Clasificación:
5.0

The front staff are incredibly friendly, accommodating and helpful. The facility was really well maintained by a kind cleaning staff. Thank you for a seamless experience.

Melissa V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Catherine O.  |  Overall Experience 
Clasificación: