Comentarios de los clientes para U-Haul Moving & Storage of West Speedvale

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of West Speedvale

Clasificación general:

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ashish S.
Clasificación:

Very helpful staff.

Joshua S.
Clasificación:

Had to rent a second time this week for a construction project. Again, was so impressed with how quickly they got me in and out of the location and the friendliness of the team. On pick up I had mentioned that I was emptying a bunch of junk from construction out of my garage and how excited i was to be able to use it again. When I returned the trailer, the staff member who checked it in finished unhooking it, completed the contract, and told me, "Hope you enjoy your garage!" First class treatment by your staff for sure!

MICHAELWILLIAM K.
Clasificación:

10 out of 10! No complaints at all.

FRANK D.
Clasificación:

El cliente no dejó un comentario.

ROBERTD B.
Clasificación:

El cliente no dejó un comentario.

VANESSAGABRIELA S.
Clasificación:

El cliente no dejó un comentario.

Long V.
Clasificación:

El cliente no dejó un comentario.

CARLYELLEN H.
Clasificación:

Great clean truck, awesome customer service. I am however a bit upset that the truck I was using to move to Montreal in the winter did not have winter tires. I felt unsafe as I skidded and got stuck in snow. Thankfully I was fine and didn't hurt anyone else. Perhaps something to consider or tell the customer about? Thanks

Micaela K.
Clasificación:

El cliente no dejó un comentario.

Craig J.
Clasificación:

Great drop off, personnel greeted me immediately, scanned the vehicle and I was on my way

William H.
Clasificación:

El cliente no dejó un comentario.

Miroslaw S.
Clasificación:

El cliente no dejó un comentario.

STEVEN K.
Clasificación:

Great transaction and hassle free

Joshua S.
Clasificación:

The staff members I worked with this time as well as the previous rental were amazing. This time, it was a trailer rental last minute and I got in, got the unit, had it hooked up, and was out in under 15 minutes! I was so happy with how friendly the staff here are and how quickly they got stuff done!!! They all need a raise... :)

Randy H.
Clasificación:

El cliente no dejó un comentario.

Felicia M.
Clasificación:

Gentleman who helped us out was FANTASTIC! So professional - didn't catch his name, but thank you for your help and for making our experience great.

Taylor F. | Overall Experience |
Clasificación:

I really appreciate the honesty and willingness to provide a respectful approachable place. Much appreciated. They are willing to go above and beyond the call of duty to provide a safe soultion to any storage or moving requirements

Colin H.
Clasificación:

El cliente no dejó un comentario.

Richard B.
Clasificación:

thank you

CATHERINEL B.
Clasificación:

El cliente no dejó un comentario.

Stanley S.
Clasificación:

I was disappointed in have a a blanket bag hanging on the inside of the truck. This is taking up space. I found this to be unfair, if I needed that space I would be charged extra. Even if I didn't use the blankets.

David B.
Clasificación:

staff pleasant and helpful when I needed to adjust time of need at last minute. Truck very good condition.

GINOP M.
Clasificación:

El cliente no dejó un comentario.

David P.
Clasificación:

El cliente no dejó un comentario.

R-Michael M.
Clasificación:

a good experience and worked well for what we needed it for Thank you!

CINDY S.
Clasificación:

El cliente no dejó un comentario.

Rexton F.
Clasificación:

El cliente no dejó un comentario.

Timothy C.
Clasificación:

El cliente no dejó un comentario.

Brent B.
Clasificación:

Unfortunately the app didn't work so we were not able to do the pickup as planned. The good news is that the staff were quick and friendly to help and we had no issues.

nash D.
Clasificación:

Excellent service.

Lainee T.
Clasificación:

El cliente no dejó un comentario.

Bin W.
Clasificación:

El cliente no dejó un comentario.

Jennifer M. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Ian C.
Clasificación:

El cliente no dejó un comentario.

UMANGKUMARPRAVIN P.
Clasificación:

El cliente no dejó un comentario.

James C.
Clasificación:

El cliente no dejó un comentario.

ISAMUHAMMAD A.
Clasificación:

Make front seat for 3 passengers including driver in 9' cargo van. There is lots of space for the 3rd seat at the front

Jericho L.
Clasificación:

Employees at this location discriminate against transgender customers.

ROB T.
Clasificación:

Great service! U-Haul specialists properly and safely hooked up and removed trailer rentals for me, and tested the lights. Massive clean facility with amble packing supplies for sale at great prices.

GLEN NORMAN F.
Clasificación:

El cliente no dejó un comentario.

Brian H.
Clasificación:

Clean the snow off trailer .

Sharon B.
Clasificación:

El cliente no dejó un comentario.

Ryan C.
Clasificación:

Perfect experience. Couldn't ask for any better.

MIKE G.
Clasificación:

By far the best location I've dealt with. They are consistently awsome at what they do. Keep up the great work! Thank you!

Joseph P.
Clasificación:

El cliente no dejó un comentario.

Sanjay M.
Clasificación:

Great service

Vafa J.
Clasificación:

The truck stuck in the snow several times, maybe a stronger engine!!?

Jagdeep S.
Clasificación:

Did not clean, too much expensive i will not recommened to u haul to any known

waleed M.
Clasificación:

El cliente no dejó un comentario.

Tracy C.
Clasificación:

All interactions with the staff at this location were excellent. Very professional and courteous. Thanks for a pleasant experience.

Community Living G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Dave C.
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El cliente no dejó un comentario.

Kamal S.
Clasificación:

excellent experience, will revisit for future needs

Richard H.
Clasificación:

El cliente no dejó un comentario.

AMBER-LEE ERIN P.
Clasificación:

El cliente no dejó un comentario.

John P.
Clasificación:

Keep doing what you are doing. Excellent experience and I will be back.

DAVID D.
Clasificación:

I was greeted promptly, and agent made it effortless to finalize rental and additional payment. I explained the excessive steering wheel play and was assured the vehicle would be out of service until that was investigated and corrected. This is the first U-Haul rental since one in Guelph about 3 years ago. Compared to that U-Haul equipment and Discount truck rentals since then, I'm very disappointed by this most recent experience with U-Haul.

Alina K.
Clasificación:

More information about returns after hours. Good experience overall, no issues, pleasant service.

Kurtis S.
Clasificación:

El cliente no dejó un comentario.

ANGELO G.
Clasificación:

El cliente no dejó un comentario.

Shahriar K.
Clasificación:

El cliente no dejó un comentario.

JONATHANWILLIAM F.
Clasificación:

El cliente no dejó un comentario.

john C.
Clasificación:

I wasn't expecting to pay extra for insurance at the last minute. This should have been offered and explained when I inquired about the cost of the rental.

Allan M.
Clasificación:

Not have a junior team member call and threaten police when the return was a little late

Piotr K.
Clasificación:

I was supposed pick up my trailer at 11:30 am but it never happened. They gave me first trailer with couple of lights burned. They told me to drop it and get another one which had bold tires on it then they told me to get third one with one light burned but they said they will fix it in couple minutes. As soon as they tried to drill they burned my fuse in my car because of the electrical problems on the trailer. At this point I had enough!!!! I told them the maintenance of the rental equipment should be done before it's allowed to put it out on the road and I asked them to substitute with the truck but they said no. I was there for 2.5 hours before they come up with another trailer. I think this is not the way to deal with customers and next time if it happens I will call MTO (Ministry of Transportation) my self just to give them a update of the equipment condition which they pushing to rent it. It's unacceptable!!!!!

Derrick F.
Clasificación:

To be honest I haven't a clue all the employees that helped me were attentive assertive and polite along with patient. I definitely will be returning I was very pleased with everything and also would recommend the location to any and all my friends Derrick.Fossett 5192776444 Cambridge ont.

ROBIN H.
Clasificación:

Fire the staff and train new people

Lawrence H.
Clasificación:

El cliente no dejó un comentario.

Lars M.
Clasificación:

El cliente no dejó un comentario.

ALLISONLINDA M.
Clasificación:

U-haul changed my pick up location and did not inform me in advance by text or email, which caused me to lose 45 minutes - an hour of my reservation time on a busy moving day. This would make me think twice about renting from u-haul again.

NATHANJAMES S.
Clasificación:

Overall great service and equipment. Only recommendation would be to have more staff available because I had to wait 20 minutes for service. Short of that, all was top notch.

Kennedy R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Anthony G.
Clasificación:

We ordered furniture mats that were not included. We also received a text with a link to verify the equipment but no one informed us we would be getting the link, so we didn't see it until about 30 minutes later when we were already home with the truck and the link was expired. We also received a smaller truck than what we requested but this was never acknowledged by uhaul, it was just given to us instead.

Daniel Y.
Clasificación:

El cliente no dejó un comentario.

SANDRAL H.
Clasificación:

Such a great team at this location World needs more helpful happy people just like the one who looked after us outside

Scott P. | Overall Experience |
Clasificación:

I was disappointed entering the office today to close out my storage rental and seeing a sign for the original rental price U signed up for but was charged more for many months. That is fraud. I have a picture of the display. A refund inc. hst for the overcharged months would be appropriate. I wonder if this happens after checking out the swipe logs and noticing customers that do not visit the facility often

janna E. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Stu C.
Clasificación:

El cliente no dejó un comentario.

Beverly M.
Clasificación:

El cliente no dejó un comentario.

DAVIDA K.
Clasificación:

The trailer I rented was great as was the facility I rented from. The really unfortunate part was having to rent the trailer in the first place. What kind of business allows reservations, but then is allowed to change them without consulting the customer? Apparently U-Haul. I had RESERVED a 20 ft truck for pick up in Barrie, at the last minute I get an email from U-Haul informing me that my truck was reduced to a 15 ft AND I had to pick it up in Orillia (1/2 hr drive away). This forced me to change my plan and rent an additional piece of equipment from U-Haul in order to complete the move. Talk about unprofessional! NEVER AGAIN.

Michael B.
Clasificación:

Truck gas consumption was extremely high at about 6 km per litre. Suggest better engine maintenance. Staff were friendly and helpful

Charles R.
Clasificación:

Give people there money deposit back after returning like us ise too

Michael R.
Clasificación:

Truck didn't have any of the two dollys I ordered or moving blankets, windshield washer mechanism did NOT work which I didn't find out until two days in to a 6 day drive across the country.

Amanda S. | Overall Experience |
Clasificación:

Always easy to access my unit and was very easy to move out of the unit.

MICHAELB S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Thomas P.
Clasificación:

El cliente no dejó un comentario.

Ryan P.
Clasificación:

Have trucks available when they are booked.

Peg L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

George G.
Clasificación:

Not much.

Margaret W.
Clasificación:

Your customer service was excellent, all the staff were polite and helpful.

Edward L.
Clasificación:

My initial pick-up location was a supermarket. They were not able to locate the key for the truck that I was assigned. On top of that, the truck bed was covered in mud and water. I was asked to go to a new location and it was 2 hours and an extra 1 hour of driving that I was able to recieve my vehicle. Due to being on the phone to coordinate all of this, my phone died and I was lost on the way home from a new location I had not anticipated visiting.

Lutz K.
Clasificación:

El cliente no dejó un comentario.

PHILIPB L.
Clasificación:

I don't want to use me smartphone if I have to come inside anyway. Vehicle multiple warning lights on dashboard I was told to ignore. Returns staff tanned about mystical conspiracy theories while I had to stand by and listen as the vehicle was being checked. For a 90 minute rental I spent a total of about 30 minutes at this location.

Lisa M.
Clasificación:

I would like to personally thank Kevin for going above and beyond and making my experience unique and special. Well done to the whole Speedvale team.

Curtis K.
Clasificación:

El cliente no dejó un comentario.

Henry S.
Clasificación:

This was my second experience with returning to this location. The first time was terrible, i am happy to say this was excellent. The wait time was less than 5mins, the representative listened attentively and without hesitation came outside to guide of to the proper drop off spot. He immediately went to work disconnecting the trailer. Very pleased.

Alexander Alfred M.
Clasificación:

Fast friendly service. Top notch.

WILLIAME C. | First Impressions |
Clasificación:

Staff was very friendly and helpful. Thank you! I would definitely recommend U Haul to anyone needing storage or truck rentals!

Michael W.
Clasificación:

El cliente no dejó un comentario.

KYLE C.
Clasificación:

El cliente no dejó un comentario.

Sarah C.
Clasificación:

Trying to book the van was not easy. It took several attempts to phone in and get a live person.

Arthur H.
Clasificación:

Very happy with the overall experience.

Robert D.
Clasificación:

El cliente no dejó un comentario.

Jeannine O.
Clasificación:

El cliente no dejó un comentario.

Lorne C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Maurice B.
Clasificación:

El cliente no dejó un comentario.

Shane W.
Clasificación:

El cliente no dejó un comentario.

Luisa R.
Clasificación:

When reservations are made, to not change them because Ushuaia has their records wrong. And to be informed that the little cation you reserved is where you expect to pick up, not to go to another unexpectedly

Jason V.
Clasificación:

I used the mobile option to pick up the van which worked great only issue was getting the keys. There was a line in store, and few employees so it took time for me to get the keys. Perhaps making it easier for mobile customers to pick up there keys would be great.

Shao W.
Clasificación:

Charged me $100 for cleaning fee this is unacceptable

Richard D.
Clasificación:

The van was quite dirty. It was the start of a month so I get circumstances... But I also felt the alignment was quite off. No problem really as I was just happy to move and get it done!

Emily-Rae S. | Online Move In |
Clasificación:

Availability and online reservation was very easy and quick. Only downfall was pricing. I saw more competitive pricing at other facilities. When I went inside the U-Haul office they also had a lower price displayed, but I was told that the signage was incorrect.

Andrea M. | Overall Experience |
Clasificación:

I have always had a great experience with the staff there I am just not fond of using a storage space

Janet W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

marius r. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Danielle K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Theresa M. | Overall Experience |
Clasificación:

My only issue is with the set-up of payments. When I got my first invoice in my email, the total to pay said $0.00; there was no other indication of date or amount. I had the first month of storage free so I just assumed that this was for the first month free. Then maybe 2 weeks later, I got an invoice saying that my payment was late and I had a late fee attached now. Why would I receive an invoice with the total of $0.00 on it? Why would it not state the amount owed. From a customer's point of view, this is inaccurate and confusing. I would appreciate having an invoice that more clearly stated my costs.

peter f. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

diane m. | Overall Experience |
Clasificación:

Very convenient well run storage space reasonable rates

Amanda G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

kim n. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Michelle B. | First Impressions |
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El cliente no dejó un comentario.

Gary D. | Overall Experience |
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El cliente no dejó un comentario.

Vali Daniela L. | Overall Experience |
Clasificación:

Nice and clean, feel safe to go there alone!

wayne m. | Overall Experience |
Clasificación:

Was told to remove my boat after 2 weeks of being there leaving me high and dry for storage. They did refund me my money without argument which was a plus. My boat storage was out beside the road so not behind any security fencing or anything hence the poor rating for security.

Teah L. | Overall Experience |
Clasificación:

Thank you for being there for my move from Toronto to Guelph. I'll recommend your facility to others.

james s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

john m. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Teah L. | First Impressions |
Clasificación:

Thank you for your assistance in my move to Guelph.

Candace L. | Online Move In |
Clasificación:

Amazing facility very clean

Zenon i. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Kevin S. | Overall Experience |
Clasificación:

Amazing place and easy to access and use. I would recommend it anyone who needs a safe clean spot to store stuff that can be accessed easily.

Ron O. | First Impressions |
Clasificación:

Very friendly and courteous staff and very nice and clean lockers

PAT L. | Overall Experience |
Clasificación:

Great place to store your goods very clean dry . very well taken care of. Would recomend to any one very reasonable price. Employees very polite and willing to help gteat experience

Brandi L. | Overall Experience |
Clasificación:

Not sure why I am receiving these emails as I don’t have a storage unit with uhaul because after receiving confirmation and going there to get the unit there was non available!

Zenon i. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Katherine S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Colin B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

diva f. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Karen K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

connor b. | Overall Experience |
Clasificación:

Not thrilled that 24 hour access costs extra.. I work unusual shifts. On the flip side, they waived a late penalty when I was late on a payment. Overall very happy.

Wilf B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Janice S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

noble g. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jim S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Phoebe C. | First Impressions |
Clasificación:

Booking on the phone was fairly quick and easy. The staff at the Guelph location on Speedvale Rd were excellent. Very helpful and friendly and they made the move very easy.

pat c. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

stacey h. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

John J. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Marilyn F. | First Impressions |
Clasificación:

I have not moved in and did not want my starting date to start on the Mar 16. It was to be the 21st of March. The on line registration was the worst scenario, because now I am paying for a week I did not need or want.

milika t. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Dave G. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Suzanne G. | Overall Experience |
Clasificación:

Brandon and the staff were helpful and accommodating. Great experience.

Duane W. | Overall Experience |
Clasificación:

My experience was excellent right from day one

Paul M. | First Impressions |
Clasificación:

good experience, staff professional and courteous

denmar d. | First Impressions |
Clasificación:

This was an easy decision because of your very helpful staff and your new location in Guelph. The accommodations are amazing with the move-in indoor parking area and the lay-out of your heated storage

barb m. | First Impressions |
Clasificación:

The recommended truck was the perfect size and the recommended storage unit was also the perfect size. There was way too much confusion and waiting to confirm information that had already been confirm

rob a. | Overall Experience |
Clasificación:

EXCELLENCE!!

Fay S. | Overall Experience |
Clasificación:

The staff were wonderful, the facility was very clean and well looked after. We felt that our belongings were safe and secure.

Duane W. | First Impressions |
Clasificación:

The staff were very helpful and processed our request in a timely fashion. Very clean facility!!

Ian T. | Overall Experience |
Clasificación:

General Manager is extremely unhelpful. I would go in person to ask for a adjustment to a reservation or make a new reservation, he would say it was not possible. I would then call Uhaul with no issue

Daniel C. | Overall Experience |
Clasificación:

Aside from one incident that took place when I first moved my things there, everything else was great. There is a young woman there that is extremely rude and very unhelpful.

larry b. | Overall Experience |
Clasificación:

Uhaul does not pro rate the final month. My contract was started the 29th when I opened acct but when I closed it on Sep 2 I was charged for a full month for 4 days of storage. This is a ripoff

gaston p. | Overall Experience |
Clasificación:

2 times in a row! Absolutely fantastic service and prices and no bull crap. You folks made my move far less stressful.

john l. | First Impressions |
Clasificación:

I was at the Speedvale location on Saturday and assisted by Peggy. She was super helpful and I was pleasantly surprised at the rates for services there.

mike a. | First Impressions |
Clasificación:

The only issue is you are so busy sometimes the lineups for product take a long time.

Edward Q. | Overall Experience |
Clasificación:

The employee in the afternoon of Thu Aug 22 was extremely helpful, professional and very proficient. He definitely went out of his way to assist in all of my needs today. Very impressed

JOHN H. | First Impressions |
Clasificación:

Very friendly and helpful staff.

Barry E. | First Impressions |
Clasificación:

nil

Michael B. | First Impressions |
Clasificación:

Excellent service. Questions answered fully. Great experience.

Catherine M. | Overall Experience |
Clasificación:

We did not agree with the extra charge that was stated in order to access our storage unit when it was convenient for our hours of work. We paid enough for the monthly fees to have access

Molly G. | First Impressions |
Clasificación:

Beautiful storage facility with a great selection of products and services. Brandon provided me with fantastic customer service and would definitely return to this location. 10/10

Hesam E. | First Impressions |
Clasificación:

u-haul sent me to 3 different branches to pick up a truck and an auto-transport. They made me to postpone my trip and lose money to airbnb. They sent me to a different city to drop. %100 disappointed.

JUDY B. | Overall Experience |
Clasificación:

Your staff were especially helpful and courteous to me the many times I went back and forth to my unit. Great security too!

joanne h. | Overall Experience |
Clasificación:

Right from start to finish the staff including Manager Brandon were helpful, friendly and courteous- we will use you again when the need arises.

ANDREAS p. | Overall Experience |
Clasificación:

Very nice experience. U-haul is our "go to" for all moving and storage needs. Thank you for the great service.

Maurice R. | Overall Experience |
Clasificación:

All good.

lyla B. | First Impressions |
Clasificación:

Yes the young young man helping me, went out of his way. Was patient with me. Helping me to decide what was best for me to rent. Big kudos for him!!

Michael W. | Overall Experience |
Clasificación:

Some of the best staff I’ve encountered at uhaul

christine t. | Overall Experience |
Clasificación:

I had an amazing experience with this storage facility! 10/10 would use again.

Barry H. | First Impressions |
Clasificación:

Helpful assistance Courteous and friendly staff

alison k. | First Impressions |
Clasificación:

I have never had any less than very pleasant people helping me and carrying items to my car. I commend in particular Brandon Stagg who has always been friendly and the girl with the tattooed arm.

megan l. | Overall Experience |
Clasificación:

wow this establishment is great from its service to its great amount of options to choose from. I feel like they are able to help with anything i throw at them

PAUL B. | Overall Experience |
Clasificación:

The employee, Jacklyn Kister, courteous, knowledgable, can do attitude!

Tania S. | First Impressions |
Clasificación:

Great service.

Ron G. | First Impressions |
Clasificación:

Customer service was very good, and quickly solved a major problem when my locker was erroneously booked. I really appreciated the ease in unloading their facility, very clean location. Thanks!

Mike S. | Overall Experience |
Clasificación:

My initial invoice online had the truck in US$ and the storage locker in Can$. i could not access my account online from several different devises. I set up auto pay for the storage space,but it fail

Dan V. | Overall Experience |
Clasificación:

Easy to deal with.

christine t. | First Impressions |
Clasificación:

Great experience. Friendly staff - Jacqueline was awesome

jessica m. | First Impressions |
Clasificación:

Very happy with everything

arman m. | First Impressions |
Clasificación:

Aneleise and Jennifer were amazing help . Thanks so much

Theresa M. | First Impressions |
Clasificación:

The person I spoke to on the phone to arrange this was lovely and helpful. When we got to the Guelph uhaul, the woman that helped us was professional and helpful though exhausted!

Alison L. | First Impressions |
Clasificación:

Check in process took way too long. However staff were nice and helpful

Fay S. | First Impressions |
Clasificación:

We were disappointed - we rented a 2nd smaller unit and were told that we could not get a one month free for the 2nd unit. If we had rented a bigger unit we would have gotten one month free on the big

joanne h. | First Impressions |
Clasificación:

Both Brandon and Antoinette were very helpful-very clean and bright facility

John A. | Overall Experience |
Clasificación:

Keep up the great service

Rebecca M. | Overall Experience |
Clasificación:

Smooth move and wonderful people who picked up and dropped off the ubox container within the alotted 2 weeks.

Jack D. | Overall Experience |
Clasificación:

Thanks

Christian S. | First Impressions |
Clasificación:

Daniel was extremely professional and helpful throughout the entire process. Even up sold me to the storage unit! We would recommend anyone to your facility.

bryar l. | First Impressions |
Clasificación:

Good people.

Jon B. | First Impressions |
Clasificación:

Branden was very helpful and the facility looks very nice and clean

Michael W. | First Impressions |
Clasificación:

The woman helping me check in was by far the best employee I've ever dealt with at uhaul.

jim f. | Overall Experience |
Clasificación:

Very convenient ... Met our needs well

William H. | First Impressions |
Clasificación:

Staff were friendly and approachable. A nice, clean, modern facility!

william s. | Overall Experience |
Clasificación:

GREAT PLACE

Grace M. | Overall Experience |
Clasificación:

I believe that this was a very poorly managed place. I was assigned a locker with a pole in it, so I had to go get a different one. My kids had spent the day moving and were very fussy

Jennifer F. | First Impressions |
Clasificación:

Excellent customer service!!! Fast and easy service and always a pleasure doing business with staff.

Malcolm C. | First Impressions |
Clasificación:

In my opinion this is the way a business should be run. All the employees that I have encountered are very pleasant to deal with and know what they are talking about. You get what you are promised.

Malcolm C. | Overall Experience |
Clasificación:

My experience with this Uhaul location has been nothing but positive since day 1. They made sure that all my needs were met in a timely and professional way, from truck rentals to storage units.

Grace M. | First Impressions |
Clasificación:

The people there were great. But the KMs killed me...If you're gonna advertise $20, why does it have to come to nearly $100 to go to Marden and back..seriously..I'm a single mom, that's a week of food

alicia m. | Overall Experience |
Clasificación:

Jaclyn is amazing! She went above and beyond what would be expected!

alex b. | Overall Experience |
Clasificación:

They always exceed my expectations. Very friendly and very helpful.

Elaine b. | Overall Experience |
Clasificación:

They went above and beyond.

kevin g. | Overall Experience |
Clasificación:

I've been to 2 different UHAULs in Guelph. By far, the one on Speedvale is THE best of the 2. Staff was extremely helpful and facility was first rate. I've gone back to use them 3x.

darren m. | Reservation |
Clasificación:

The best staff ever very clean and friendly

Rosilin T. | Overall Experience |
Clasificación:

It served well

asha c. | Reservation |
Clasificación:

Brandon was very helpful, knowledgeable and polite during our conversation He made the booking very seamless Thank you

Brandon G. | Reservation |
Clasificación:

Both guy that set up reservation and the lady that filled it were great.

dayle b. | Reservation |
Clasificación:

Awesome

randy d. | Reservation |
Clasificación:

Helpful in getting everything setup and done.

dan r. | Overall Experience |
Clasificación:

I have nothing but glowing remarks about U-Haul. Thanks for all your help and flexibility. The staff at Guelph on Speedvale were great.

Jonathan G. | Overall Experience |
Clasificación:

Fantastic customer service!

jill r. | Overall Experience |
Clasificación:

Staff was great! Ubox was delivered on time.

Chenchen T. | Overall Experience |
Clasificación:

My driver was very friendly and nice.

allan g. | Overall Experience |
Clasificación:

Everyone was extremely helpful and accommodating. I especially want to acknowledge the efforts of Jaclyn Zister, U-Box manager at this location for her great assistance and friendly, outgoing attitude

rocco p. | Overall Experience |
Clasificación:

Diane the Manager and the rest of the staff were excellent and very helpful every time I contacted them. They were very accommodating to all of my needs. They always had a friendly attitude.

Daniel A. | Overall Experience |
Clasificación:

Very friendly staff.

clayton u. | Overall Experience |
Clasificación:

i was told I would get a reciept sent to my email and I have never received my final please send me my email receipt.

jim a. | Overall Experience |
Clasificación:

The Manager, Diane was very attendative to my needs. Great to deal with.

Katherine C. | Overall Experience |
Clasificación:

I am very pleased with the service from your Speedvale, Guelph faciliry. The employees were extremely helpful and pleasant. If I need moving or storage I am definately going to U haul. Thanks

Trevor G. | Overall Experience |
Clasificación:

A large, clean & well run facility. Staff are friendly and eager to assist customers. There are communication issues between Head Office and the branch, not branch fault. UHAUL online Chat is useless

mark m. | Overall Experience |
Clasificación:

Amazing service from Sarah who I dealt with. I was annoyed by phoning in to schedule things but Sarah took charge and helped me out. Would recommend Sarah to anyone.

Daniel J P. | Overall Experience |
Clasificación:

Was told by 800# that my pod would be available for 9am. Arrived at 9:15 and it wasn't out yet. The girl that helped me was very professional and quickly rectified the error. Overall + experience ☺

Ryan S. | Overall Experience |
Clasificación:

Very good. Would use again

Devin C. | Overall Experience |
Clasificación:

My driver Sara (or Sarah) was extremely accommodating. The window of availability for dropping off my u-box was narrow due to limited driveway space & she accommodated where she could. Thanks again!

megan c. | Overall Experience |
Clasificación:

Our ubox driver Sarah was excellent. Would absolutely recommend to a friend or family member. Thank you uhaul.

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