Customer Reviews for U-Haul Moving & Storage of West Park FL

6,340 comentarios

2033 S State Rd 7   West Park, FL 33023
(S of Pembroke Rd)

(954) 962-3776

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(954) 962-3776

2033 S State Rd 7
West Park, FL 33023
(S of Pembroke Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
1.0

El cliente no dejó un comentario.

tolmas N. 
Clasificación:
5.0

👍👍

Ulises A. 
Clasificación:
3.0

The staff was very kind, just overworked. They could use to have more windows open so you don't have to wait 30 minutes.

Haley D. 
Clasificación:
5.0

El cliente no dejó un comentario.

lakes food E. 
Clasificación:
5.0

Thanks to everyone who assisted me, great service

Adriene G. 
Clasificación:
5.0

El cliente no dejó un comentario.

raquel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nancy S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlos P. 
Clasificación:
3.0

When we returned our truck the young guy doing the processing told us we were under the gas amount and if we gave him cash he would fix the gas difference. I found that to be very unprofessional and not a good procedure for your business. Very shady.

Patrick M. 
Clasificación:
5.0

Hard to do the entire staff were so on cue Great team The best experience ever

MARK V. 
Clasificación:
5.0

El cliente no dejó un comentario.

guillermo P. 
Clasificación:
5.0

I rent trailers here often. The team lately has been great. I never have to wait for trailer hook up longer then a few minutes.

Craig F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Rodney D. 
Clasificación:
5.0

The service was excellent and. The team was very supportive when I needed to make changes.

Margarita M. 
Clasificación:
3.0

Not Bad, Not Good.

Abilio D. 
Clasificación:
1.0

This what not me. I'm not sure who has my information but this rental was not made by me. I contacted the store manger. I'm extremely confused.

annie O. 
Clasificación:
5.0

Excellent service inside and outside very polite and very professional Will be going back to that location in the future

Sandra H. 
Clasificación:
5.0

Prices are better compared to last storage unit that’s why I transferred it’s a whole 100 cheaper that I can save per month to move.

DRENESHIA B.  |  First Impressions 
Clasificación:
5.0

This was my first Uhaul experience and it was beyond expectations â€" the woman who assisted me was incredibly helpful, patient, and kind. I would absolutely recommend this location.

Deidre O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dreneshia B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Sean F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sonia H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Drexella D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles D. 
Clasificación:
1.0

The woman at the SR7 in Pembroke Park location where I picked up my truck was beyond rude and aggressive. Will never go back to Uhaul.

Miriam T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY T. 
Clasificación:
5.0

Ninguno

lisa D. 
Clasificación:
2.0

Truck was in good condition but trailer wasn't. One of the tire belts was shredded, so a U-haul associate cut the damaged part. We drove 15 miles back home to load the truck and once we placed the car on the trailer we noticed the cut strap cue not wrap one of the Tires, while the other tire barely did. We the made the decision to purchase extension straps to avoid further delays and we tied them as best we could. During our travel, the straps got loose and had to make several stops to check and readjust as we felt the jolting from towing the car, specially when crossing uneven lanes and bridges. This aspect made the trip feel unsafe and had us on our toes during the whole trip. During these unscheduled stops we noticed the back driver's side left tire was loosing pressure. We requested a roadside assistance but that would've add another 30-45 minutes to our drive, so we decided to push forward and inflate the tire as needed. A nerve wracking trip that was supposed to take 5 hours, took almost 8. To Top it all off, the 2 bags of pads/blankets we rented were wet!!!

Dagoberto V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melonie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

jorge N. 
Clasificación:
5.0

Quick, easy process

Karen Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis G. 
Clasificación:
4.0

El cliente no dejó un comentario.

BLANIVA P. 
Clasificación:
5.0

Great Roger was a Big help!

Terry Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aisha M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Craig W. 
Clasificación:
5.0

Be less busy

RUSSELL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

TORRENCE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lecia J. 
Clasificación:
1.0

Not friendly or helpful! We had paid for a dolly, hand truck and blankets…they didn't have any!

John S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwardo A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bobby M. 
Clasificación:
2.0

to make sure thr trucks for rental are 100 percent perfect to rent them

jose C. 
Clasificación:
1.0

stop reading the odometer wrong I only drive 15 miles uhaul charge me for 44 miles. Unacceptable

Rameau D. 
Clasificación:
5.0

Keep doing the excellent work Guys all the management

James P. 
Clasificación:
4.0

The truck was on empty. At least 1/4 of a tank should have been provided.

Antonie B. 
Clasificación:
5.0

Customer service is great

Jamaal M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUMBERTO H. 
Clasificación:
5.0

The staff is great,however the vehicles are crap. I had to take a truck back yesterday because it rained and the roof was leaking really bad. I also got another 15' van and the speedometer was not working and the miles did not change and the gas was wrong. The staff is great but the maintenance work is horrible. There needs to be an upgrade on vehicles they are old and of course overworked. I would still rent from this location but vehicles need to be better maintained.

Dianne R. 
Clasificación:
5.0

NOTHING EVERYTHING WAS EXCELLENT

Sonya C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Widdelene J. 
Clasificación:
1.0

Booked a 6x12 closed trailer reservation for the Pines Uhaul location online. Upon arrival, I was informed that they did not have my equipment and they had no options for me. After 30 minutes working with the regional office, they found me an open trailer 20 minutes further away. After buying additional tie down rope, we were delayed by over an hour. Upon return, I was inappropriately charged for an extra day since it was turned in 45 minutes late after waiting 15 minutes to return it. After waiting again, the office was able to correct and charge me properly. Do not allow reservations to be made if you may not have the equipment or at least let people know so they have time to make another plan.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oleg K. 
Clasificación:
5.0

Excellent and friendly as always, will continue to use this location. They go out of their way for your satisfaction. Easy in and easy out no issues and the bill is exactly what it should be, no surprises. Highly recommended!

Jeffrey H. 
Clasificación:
1.0

There's honestly nothing that can be done to improve the service here. Worst experience I've ever had at this company

Sean T. 
Clasificación:
5.0

Excellent customer service The best of the best The managers super friendly and ready for prompt assistance

Paulo C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tania R. 
Clasificación:
1.0

Unkept equipment plus I was over charged, the whole location is a scam

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monica G. 
Clasificación:
5.0

The manager Roger was Very helpful and had excellent knowledge of the equipment. Great job….

Terry Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

KATHERINE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaime L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey B. 
Clasificación:
5.0

Everything was Excellent Roger Garcia was very helpful.

Raphael G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON S. 
Clasificación:
4.0

Need more employees.

Audrey G. 
Clasificación:
5.0

Nothing, staff did an awesome job!

Jamaal M. 
Clasificación:
5.0

Continue doing what you do now.

JASON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JulianC B. 
Clasificación:
3.0

El cliente no dejó un comentario.

vadim S. 
Clasificación:
5.0

El exterior del carro estaba muy sucio

Rodrigo S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Geisy E. 
Clasificación:
5.0

Continue to provide the great service that you already provide.

David J. 
Clasificación:
5.0

El cliente no dejó un comentario.

julia G. 
Clasificación:
1.0

El cliente no dejó un comentario.

Fabian R. 
Clasificación:
3.0

I was being “helped” by an employee who said he didn't even work at that location and wouldn't move a finger to help us connect to the trailer. I had to do it myself while he is standing there looking at me and instructing me. Lady at the front desk was wonderful

MOTI M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cristina P. 
Clasificación:
4.0

The staff was on point, the person who rented before me left a little bit of rice and a small empty juice bottle in the back. Overall my experience with the company was nice.

basil S. 
Clasificación:
5.0

Continue to maintain vehicles. Tires on truck needed tire air for tech added, but the sensor remained on.

ALLIE M. 
Clasificación:
5.0

Son muy profesionales gracias

CARLOS V. 
Clasificación:
5.0

The people that work there are very nice and professional.

Sandra P. 
Clasificación:
4.0

El cliente no dejó un comentario.

DONALD O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin D. 
Clasificación:
5.0

Excellent service!

Raymond B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JP R. 
Clasificación:
5.0

Great customer service and quick in and our experience.

Heriberto M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gisele D. 
Clasificación:
5.0

Jazmine, needs a bonus pay. Her customer service is superb     

Katina S. 
Clasificación:
1.0

Lady who helped me told me I'd be charged $19.95 flat rate along with a charge of .85 on the mile. I used the vehicle for 35 miles for 2 hours and got a charged on my credit card of $151… She told me my drop off time was 11pm, it was actually 9pm on the receipt. I dropped off the truck at 8:47pm Gas was filled up to more than what the truck what with. She said I got charged for instance and it would be refunded, which was a lie. Very bad experience

Marcos L. 
Clasificación:
3.0

More employees to assist, to avoid long lines and waiting during the weekend. But the staff are super nice and friendly. Always smiling with great energy.

BLANIVA P. 
Clasificación:
5.0

Customer service was Phenomenal!!!!

KENNETH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johanne D. 
Clasificación:
1.0

rude staff

Idan B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tina R. 
Clasificación:
5.0

The crew and staff was friendly and welcoming but the truck needs to be serviced. It has a transmission problem that affects the gas mileage and performance

bruce M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARC A. 
Clasificación:
5.0

Rep. Deloris was AWESOME !!

Raymond B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marjorie D. 
Clasificación:
5.0

El cliente no dejó un comentario.

muzzammil s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

williams s.  |  Overall Experience 
Clasificación:
4.0

Staff was friendly. They take a lot of abuse from customers and still get the job done.

Sebastien D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R.  |  First Impressions 
Clasificación:
5.0

I have to say that this operation is very well managed . Bladd and team have been very helpful and efficient . It has been a pleasure dealing with them and I highly recommend to anyone in the area in need of storing personal effects in a safe, clean and ventilated place to use UHaul of West Park FL . Kudos to Bladd and team !

Samuel I.  |  Overall Experience 
Clasificación:
4.0

The person that you have outside working , a young man , is the most lazy person I have ever meet, he dint even want to see inside the trailer , even know I told him more than 3 times , He was sitting in the garage an I had to walk to him , cause even seen me , he dint have the courtesy to stand up Lazy lazy super lazy , Si many people looking for a job , Thanks

ALBERTO G.  |  First Impressions 
Clasificación:
2.0

Reserve specific vehicle and they call me 10 min before my reservation to inform me truck wasn't available. I had to pay more for a larger vehicle that I did not need

Charles D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jorge O.  |  Overall Experience 
Clasificación:
5.0

Yes, thank you very much for the support, PARTICULARLY, of Takia Jackson.

MIGUEL R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosa Lee G.  |  Overall Experience 
Clasificación:
5.0

It was good but on the weekends sometimes you staff was very slow people were just walking around not helping people i was just trying to pay my bill. Just  in on some weeks and you would see what I'm talking about thanks

Johnny W.  |  Overall Experience 
Clasificación:
5.0

Verry excellent

Yourie Dominique J.  |  Overall Experience 
Clasificación:
5.0

No complaints or concerns-everything as advertised and attentive service.

Jonathan W.  |  Overall Experience 
Clasificación:
4.0

No

RAYMOND JEFF JR L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Phap T.  |  Overall Experience 
Clasificación:
5.0

The entire team went beyond the call of duty to help and accommodate my needs. Got Uboxes shipped from NYC, boxes came without any issues, i was promptly informed when boxes arrived, I was able to get a storage unit and all. They did they best to ensure i got my stuff secure and informed me at every step during this process. Thank you all, thank you to Takia and Alexander Customer Reps, the manager Blad, and to the entire team, thank you!!!

CAROLINA M.  |  First Impressions 
Clasificación:
5.0

Buena atención y seguridad , gracias

Einar C.  |  Overall Experience 
Clasificación:
5.0

Awesome

YOURIE J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Einar C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS A.  |  Overall Experience 
Clasificación:
5.0

Question for staff is Incorrect!!!! There should be an option for Exellent service. They were are awesome!!!!!!!!! 1000% better than my experience in Chicago.

Michael Z.  |  Overall Experience 
Clasificación:
5.0

Had trouble accessing my unit due to a problem with the access code matching another user's code. Blad was helpful in getting it fixed. Service in the facility was top notch.

DONALD H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

sarah m.  |  Overall Experience 
Clasificación:
5.0

Great staff

OBEILSON M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

SHAMEEK R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Liliana B.  |  Overall Experience 
Clasificación:
5.0

Bladd the manager is very knowledgeable and professional he ensured that everything went smoothly. He goes above and beyond to handle the issues I was having.

Jennifer E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GUINICHARD F.  |  First Impressions 
Clasificación:
5.0

It was a great experience

Allen H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kim j.  |  First Impressions 
Clasificación:
5.0

I experienced great customer service. This really made my move flow smoothly and I was able to get a storage at the same time which really took the stress off me.

monique c.  |  First Impressions 
Clasificación:
5.0

Very good service thank you!

michael l.  |  First Impressions 
Clasificación:
5.0

Great Service and smiling faces willing to go above and beyond to make the customer's experience the best! Thanks to Christa and Mr B.Perez

Karen S.  |  First Impressions 
Clasificación:
5.0

The staff is nice and always willing to help. I don't know what I would've done if it wasn't for their help. Very understanding people. I will definitely rent again.

Georges D.  |  Overall Experience 
Clasificación:
3.0

Na

KEVIN R.  |  Overall Experience 
Clasificación:
5.0

I have no complaints. The staff was friendly & helpful. The property was clean & well maintained.

Tonja R.  |  Overall Experience 
Clasificación:
4.0

Thanks alot for the services, this allowed my journey to be very smooth & comfortable.

Bernadine J.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff. Thanks

KEVIN R.  |  First Impressions 
Clasificación:
4.0

There were a lot of ants in the truck

susana c.  |  Overall Experience 
Clasificación:
5.0

facility is well managed!

Jeffrey W.  |  Overall Experience 
Clasificación:
5.0

Great service

Wade R.  |  First Impressions 
Clasificación:
5.0

Nice staff. The general manager was awesome

denesia s.  |  First Impressions 
Clasificación:
5.0

Great location and helpful staff. Answered the phone efficiently and made sure to find the best answer before hanging up. Thank you!!

kelli f.  |  Overall Experience 
Clasificación:
5.0

very good and clean

Petergay G.  |  Overall Experience 
Clasificación:
5.0

Manager was very helpful and went above and beyond in helping to fix a bad situation.

paul g.  |  Overall Experience 
Clasificación:
5.0

Gracias

Rodney L.  |  Overall Experience 
Clasificación:
4.0

Had a third party moving company come to pick up the UBOX therefore I wasn't able to see the facilities myself. But the process of them picking up and dropping off our ubox was very easy and efficient

Meghan D.  |  Overall Experience 
Clasificación:
3.0

thank you for all your help

jeff a.  |  Overall Experience 
Clasificación:
1.0

The GM was very rude & unprofessional. He yelled at me not to throw a 12 ft artificial Xmas tree in the dumpster. I had explained to him prior it did not fit in my car and I was going to give it away

Frank O.  |  Overall Experience 
Clasificación:
4.0

Everyone was friendly and helpful, but there was a bit of disorganization among the staff. Took a half hour to get the order of a UHaul truck, UBox, and trailer ready (maybe even longer).

Ashley M.  |  Overall Experience 
Clasificación:
5.0

Good customer service

JOSE M.  |  Overall Experience 
Clasificación:
5.0

Yo

Kerry S.  |  Overall Experience 
Clasificación:
5.0

Everyone was extremely helpful! Even with the couple of situations I had where I needed extra assistance with my storage unit, the employees were right there to cheerfully assist.

Telice G.  |  Overall Experience 
Clasificación:
5.0

Yes Sir. The service at West Park was over above excellent. Tha staff was cheerfull and helpful. Thanks to everyone and God bless you all as you continues to serve the public.

Imogene D.  |  Overall Experience 
Clasificación:
5.0

Awesome service and Courteous staff

Ihosvany P.  |  Overall Experience 
Clasificación:
1.0

Drop off was fine it was the pick up that was awful. I've rented from u many time and this was the worst experience EVER!

barbara h. | Reservación
Clasificación:
5.0

Good value

frank g.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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