Customer Reviews for U-Haul Moving & Storage of West Lancaster

1,783 comentarios

1810 W Av J   Lancaster, CA 93534

(661) 949-9846

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(661) 949-9846

1810 W Av J
Lancaster, CA 93534

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Devolución del cliente 24 horas
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

spic and span van man!

JOSHUA R. 
Clasificación:
4.0

El cliente no dejó un comentario.

SCOTT F. 
Clasificación:
4.0

El cliente no dejó un comentario.

michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ORLANDO S. 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL H. 
Clasificación:
5.0

Nothing everyone was very helpful and friendly

Adrienne M. 
Clasificación:
3.0

Everything was good until I loaded the car and found Lt rear tire only had 28psi in it couldn't find air in 3 places used my portable pump only could get it up to 40psi return person at Uhaul wasn't concerned

MARTIN E. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLOS B. 
Clasificación:
3.0

El cliente no dejó un comentario.

RODNEY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARMELO J. 
Clasificación:
5.0

I WAS VERY PLEASED WITH EVERYTHING! THANK YOU MIKE

KIM B. 
Clasificación:
5.0

They were spot on keep up the good work

ROBIN S. 
Clasificación:
5.0

Employee working up front was kind and informative and helped with all questions and well quick . Would recommend to a friend .

JOYCE M. 
Clasificación:
5.0

The service was prompt and professional when I picked the truck up and when I returned it

WILLIAM H. 
Clasificación:
1.0

As par for the course, Uhaul has again jacked up every plan I had scheduled for moving. I scheduled a solid week prior to pick up and the day before I was to take off of work & travel 5 hours to pick up the truck, you called to say that not only did you NOT have the size truck I needed, but what you did have was not available until 10 1/2 hrs later. Mind you I already had movers scheduled for my loading and unloading. I had rented a car from NCal to SCal to pick it up, had to BEG the movers to reschedule for that evening and then of course we couldn't even get all my stuff in the truck because it WAS NOT THE SIZE I ORDERED! Because I already had movers scheduled to unload me at 9am the following morning, I had to drive through the night to make that schedule, I got home at 3:30 am back up at 8 to make that schedule work. So needless to say, I have to rent another flipping truck, take time off of work again to pick up the rest of my stuff because this company is incompetent. Never again. I will use another company going forward, I will NEVER use UHaul again. And if you look under Yelp for Uhaul in Henderson NV, you'll find my last horrendous experience with Uhaul. And they do not care if you waste your money or are inconvenienced in the least little bit. Guy at Uhaul flippantly said… “I hope it all fits” . Unbelievable.

Deanna C. 
Clasificación:
1.0

I was charged more miles that we have agreed on. The inside of the cab had a very estrogen smell of marijuana I had to clean up my self

MARIO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MELODY E. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOE T. 
Clasificación:
5.0

Very professional and prompt staff. Will definitely recommend to others. Gracias.

JULIO R. 
Clasificación:
5.0

The team does their best. They're on top of it every time I use this location. Keep up the good work and thank you for making some of my most stressful days as little easier and brighter.

Troy H. 
Clasificación:
5.0

Mike was exceptionally helpful through my stay.

KAREN W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MAYRA P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ERIKA G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARIA H. 
Clasificación:
5.0

Nice customer service

LUIS O. 
Clasificación:
4.0

Me encantaría que estuviera disponible el acceso las 24 hr para descargar y cargar out . Muchas veces las personas no tienen tiempo en el día por el horario de trabajo . Es todo gracias 朗

MARISA L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ERNEST O. 
Clasificación:
5.0

Online/ app registration for reservation is a game changer 👌🏾

Erik P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles S. 
Clasificación:
5.0

Great customer service by the Owner. Michael, I think!

Michael B. 
Clasificación:
5.0

Waiting time in Line

ELDA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

NELSON M. 
Clasificación:
3.0

El cliente no dejó un comentario.

RAFAEL M. 
Clasificación:
5.0

Nothing the owner and his staff took care of everything that we needed

MICHELLE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALYSSA P. 
Clasificación:
5.0

Good team at this location.. Thank You Guys

KEVIN B. 
Clasificación:
5.0

Went above and beyond to help me with my rental truck. Gracias.

Benny O. 
Clasificación:
4.0

Temperature very hot inside during the summer. Witnessed over 100 degrees on a few occasions.

Michael R.  |  Overall Experience 
Clasificación:
4.0

It's like standing in line at the movies when there's a family of 10 in front of you ordering everything. I worked in the rental business for 12 years this place is a joke.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SALVADOR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHERYL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marlon D. 
Clasificación:
5.0

I love the staff attitude and the place is clean and neat and the way it’s set up is awesome and the price range are the best.

Jasmin C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Davin S. 
Clasificación:
2.0

They required to bring the truck back with 1/4 tank of gas when it clearly had only 1/8 when I picked it up or they would charge me $14.95,which they did. Also the odometer showed 1.2 miles more than the contract had on it. It seemed inconsequential until I traveled more miles than I planned. Not significant at first but it cost $16.00 at the end.

David C. 
Clasificación:
4.0

I didn't like Frank telling me I damaged my truck when I didn't he needs more training on how to deal with people thank you I hope I never have to deal with him again.

Howard R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE H. 
Clasificación:
3.0

The customer service was great but as far as the truck the first one I got the check engine light was on. The second truck I received it seems like the transmission was going out it was driving really slow didn't start doing this until I got on the freeway. By the truck driving like this it made the trip much longer then what it was. The truck was just dragging.

EBONY E. 
Clasificación:
5.0

Everyone is well mannered and accommodating thank you for your patient and services

LORNA N. 
Clasificación:
4.0

El cliente no dejó un comentario.

DALE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSEMEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

keith J. 
Clasificación:
4.0

Checkout was pretty good. The unused box buy-back is *VERY* misleading. I was told that I could only bring in my unused boxes for store credit instead of getting cash back for them. Nowhere on the boxes does it say that it's only store credit.

OWEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHLEEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A. 
Clasificación:
5.0

Nothing. Everything went smoothly

Susan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARKEE W. 
Clasificación:
3.0

My only issue is that when reservations are made online they should be accurate. I went into the location expecting to have my storage and it wasn't available....I have moved from another state and this would be a bad situation once the movers arrived.

candice j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON B. 
Clasificación:
1.0

customer before me was terrafied when she found a half naked homeless man in the truck. We told the clerk. He just o we have a homeless problem nothing they can do .Plus any other place brought the truck to you not just give you a paper and say go find it. Also you are fudging with the miles and gas. I have a mind to complain to the D.W.M.

MARK S. 
Clasificación:
5.0

Lancaster U-Haul on 20th W & Ave J, Great customer service.

GABRIEL V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexis P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE U. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATOS A. 
Clasificación:
5.0

Friendly helpful and polite very informative about the rental terms and expectations. Would recommend highly to all.

BILLIE S. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALYSSA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jill M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

jose h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MELISSA T. 
Clasificación:
3.0

Have return person Omar a bit more friendly when customer returning rental says hi

HENRY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

As soon as I got there I was helped right away! Great Customer Service!

OLIVIA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tolona A.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY P. 
Clasificación:
3.0

I accidentally put too much gas in the van to refill it before I returned it, but I was not compensated for it so I wasn't to happy about that... but the customer service was great.

MELINDA B. 
Clasificación:
5.0

Thank you! Everything went very smoothly!

JAMES W. 
Clasificación:
5.0

Great friendly customer service. I love the friendly, Welcoming smiles & atmosphere. Great job uhaul.

SANUUESE F. 
Clasificación:
1.0

I was charged twice for my rental. I paid $146.96 on 8/30. Now an exact duplicate email was received and I am being charged $143.95. That is putting me overdrawn. Fix this. It is ridiculous. I will not recommend.

MARILYN M. 
Clasificación:
1.0

Don't have the "customer service " person at the front , trow the paperwork at the customer.

Dennis G T. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID W. 
Clasificación:
4.0

The only complaint I have was the gas was not filled to the line the associate showed me . It was much less but no big deal I did take a picture . Associate's are freindly here definitely would use them again .

CARMEN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICIA B. 
Clasificación:
5.0

Milage was wrong when i picked the the truck but the attdent noticed it and corrected the problem in a timely manner

Christien G. 
Clasificación:
4.0

El cliente no dejó un comentario.

John Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADELLE A. 
Clasificación:
5.0

Did Great!

WILLIAM S. 
Clasificación:
5.0

The 24 hr return website link did not work. I brought the truck in and attempted to follow the link, but was told I needed to share my location so it could verify I was in the right place. Despite checking the settings multiple times and attempting to share my location repeatedly, the website always returned the same error message “unable to determine your location. Please verify you have location services turned on” and would not allow me to proceed with returning the truck. I was forced to make an extra trip back to the location at 7 am after spending all the previous day moving furniture because the website malfunctioned.

ROBERT J. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAYDE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diego F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID A. 
Clasificación:
5.0

A couple of incidents with rats but it’s to be expected in the desert.

Brittany M.  |  Overall Experience 
Clasificación:
5.0

Very satisfied

TYRONE B. 
Clasificación:
5.0

Awesome service, equipment in good shape, safe

ISMAEL O. 
Clasificación:
5.0

Bueno

MATOS A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
3.0

Long time waiting in line. Cargo was clean, but the outside and especially the tires were super duty. The ignition was so hard to start the truck.

IVAN T. 
Clasificación:
3.0

They need more help and need to answer the phone

Elda N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD D. 
Clasificación:
4.0

El cliente no dejó un comentario.

NICOLE M. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARCO V. 
Clasificación:
5.0

This was a good day for me I love your service and you guys do a great job. Thank You

GILBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nichelle W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CONNIE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGIE R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan O.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

Dyneisha J.  |  Overall Experience 
Clasificación:
5.0

The manger Vanessa is great.. Very friendly and professional, always has a smile on her face although I cant see it, she but sounds happy...Weird but true.

Seana M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Vivian V.  |  Overall Experience 
Clasificación:
3.0

I tried to rent a space in person the day before booking this space online. The person I spoke to at the rental office told me there were no spaces available and could not tell me when spaces might become available. He was rude and extremely unhelpful, which led me to complete the transaction online. The other staff members I dealt with at this facility were very helpful though, especially Jessica.

Jeremy P.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal T.  |  Overall Experience 
Clasificación:
1.0

I was at the storage unloading and it happened to be after hours and I was able to get in and out until I was able to lock up the storage. I was trying to empty the storage out Saturday night 7/24/21 and I was locked out with all of my stuff out in the walk ways and my unit open and was not able to go back in to at least close up the unit. Cause of this my stuff was out and unit was open. Cause of being locked out of the facility I feel it was not a secure place to store any of my belongings and I will not rent a storage or refer the facility to anyone

Allyson S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELICA N.  |  Overall Experience 
Clasificación:
5.0

Person who helped in front office was great!!

MARSHALL Z.  |  First Impressions 
Clasificación:
1.0

El cliente no dejó un comentario.

adrian h.  |  Overall Experience 
Clasificación:
5.0

The staff was amazing and very helpful. Loved how they were attentive

Elizabeth R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KAREN W.  |  First Impressions 
Clasificación:
4.0

All is good but you never answer your phones. If I ever had any needs, I would have to come to the facility. Didn't like that at all.

Lary H.  |  Overall Experience 
Clasificación:
5.0

Michael was very friendly and helped me with renting a storage unit. He went above and beyond and made the experience, a pleasant one!

Adam H.  |  First Impressions 
Clasificación:
3.0

The young man that took care of me was very rude he really treated me like he didn't wonna work very unedself splintery. He didn't really try to be a nice person.hickies on his neck horrible. Hat turned backwards.we waited for awhile in line im handicap. He said he was in the back in the sun. While nobody was getting any help.it was sad. But i like your store so ill just deal with it.thank you.

Aleasia J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B.  |  Overall Experience 
Clasificación:
5.0

Exceptional service

Annexis T.  |  First Impressions 
Clasificación:
5.0

Muuy buen servisio

gilberto j.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DWAINE K.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

KAWANNA M.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Bryan G.  |  First Impressions 
Clasificación:
5.0

Love the people, they were so nice and helpful!! Am excited about this place!!!

JUANIS K.  |  First Impressions 
Clasificación:
5.0

Staff is professional and curtious. made it easy to move in and just as easy to move out. My storage was safe and secure, I had no worries.

Jesse V.  |  Overall Experience 
Clasificación:
5.0

Extremely helpful friendly staff!

GREGORY F.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Nita S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

William S.  |  First Impressions 
Clasificación:
4.0

No problems to report...

Pastor M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey W.  |  First Impressions 
Clasificación:
4.0

There was no lock had to go to the office. The customer service reps were very helpful I had trouble getting in with the passcode. They gave me a card and that works but then I lost my card and had trouble with the passcode. So the passcode must not be any good I found my card in the car thank you.

Gail R.  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Edward H.  |  Overall Experience 
Clasificación:
4.0

Part of the reason that we left the storage early was because of the rate increase

Traci W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vivian V.  |  First Impressions 
Clasificación:
5.0

Just confirming my refund for the truck . As it will be returned this afternoon .

Jenny S.  |  Overall Experience 
Clasificación:
4.0

Uneven rolling areas with cart causes stack movement, also mattress storage should be away from cart path sometimes have to move around a large mattress sliding out from whence it came . Clean storage unit, thank you .

Robert M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JIMMY L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa G.  |  Overall Experience 
Clasificación:
3.0

Hours of operation should be extended 1-hour(8pm PST). The security system only allows the small door to open when the key gets swiped making it inconvenient to get big furniture through. Or at least making so that the double doors are useable after 7pm PST and you just have to swipe the card to get in.

Elio C.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

stacie s.  |  First Impressions 
Clasificación:
5.0

Excellent service and very clean spaces!

TERRY H.  |  First Impressions 
Clasificación:
5.0

This has been an incredibly difficult time for our family, but Uhaul has made this time in our lives more manageable. Thank you kindly for being here for us... even in a WORLD CRISIS.

Gwendolyn S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph W.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Marco M.  |  Overall Experience 
Clasificación:
5.0

Even when I was impatient, the associate was a constant professional.

Bonnie G.  |  First Impressions 
Clasificación:
5.0

I had no issues. Everything went smooth

Lisa G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kayla h.  |  First Impressions 
Clasificación:
5.0

Ayul was very friendly and helpful during the storage move in and the one-way truck and trailer return.

Russ H.  |  First Impressions 
Clasificación:
5.0

I would use you guys again, no doubt

Lee C.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

DARYL B.  |  First Impressions 
Clasificación:
5.0

Gracias

Candelaria D.  |  Overall Experience 
Clasificación:
5.0

Sensor lights turn off while I’m inside and In front of the storage unit I had to keep walking to the end to turn the lights back on

MONIQUE M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LESLIE K.  |  First Impressions 
Clasificación:
5.0

Service was great! 24 hour access would have been very beneficial.

Christopher C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ERICKA C.  |  Online Move In 
Clasificación:
5.0

Easy fast and convenient with no delays or issues to sign up online and access the storage.

Mark M.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

NICHOL W.  |  First Impressions 
Clasificación:
5.0

I found my experience with U Haul expedient , convenient, and satisfying. I would recommend this business to my family and friends Thanks !

David G.  |  First Impressions 
Clasificación:
1.0

I was charged for two storage locks because I was told I needed two and discovered that I didn't need to buy them because Steven who was a rude Uhaul employee gave me two extra locks for free after moving my personal belongings into my Uhaul storage. It is a scam. I called Vanessa who is the manager at the store to give my complaint but the store manager never called me back. What am I going to do with two extra storage locks?? I find that extremely unprofessional and disrespectful. Uhaul makes you buy the Uhaul locks and after moving in, they give you free Uhaul locks. So why does Uhaul sell you locks and after moving your stuff into their storage give YOU 2 free locks???? Does not make any sense.

Lester L.  |  First Impressions 
Clasificación:
5.0

Thanks to yourself and your staff. Easy rent and return experience.

richard a.  |  First Impressions 
Clasificación:
5.0

Fransico was very helpful we really appreciated all his help he went above and beyond to help us all the staff here are really great

JASON G.  |  First Impressions 
Clasificación:
3.0

Over charged! Hidden fees! If I wasn't rushed out of my home I would have found a different place!

Alexandra R.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

VAIKAKALA H.  |  First Impressions 
Clasificación:
5.0

The staff and the facilities were above exceptional for my use. My only negative feedback is that I would hope you could staff more associates to be checking people through the line. I had a medical emergency with my mother and for the first time in my life had to express to the other customers in line I needed to be served right away and get my 91 year old mother to her sr appt. several actually said I had no problem with you going next and I thanked all of them for allowing me to do so. The employee was fast and just perfect getting me all fixed up with rental of truck dolly and on my way. So grateful for your services available.

NANCY K.  |  First Impressions 
Clasificación:
5.0

The process from beginning to move in was extremely simple and very convenient for myself and my busy schedule.

Robert O.  |  Online Move In 
Clasificación:
5.0

I enjoyed the staff, pretty oriented and very professional... walked me throughput the whole process. 👍

maria a.  |  First Impressions 
Clasificación:
5.0

The staff is always very kind, friendly, and knowledgeable.

Mikki M.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan D.  |  First Impressions 
Clasificación:
5.0

My representative JR was very helpful!! I will definitely recommend friends and family!!

Armando H.  |  First Impressions 
Clasificación:
5.0

Everyone there was so nice and helpful...and made our move during the holidays less stressful...

Peggy W.  |  First Impressions 
Clasificación:
5.0

Good customer service.

Jimmie M.  |  First Impressions 
Clasificación:
2.0

Made me buy one of there locks when on line it says you could bring your own ! I was given the impression the first month was free on line when I got there I was told no you have to rent a truck to

Tracy K.  |  First Impressions 
Clasificación:
1.0

Setting everything up was easy & fast. When it came time for me to enter my unit at 8:30pm I was denied entry when I called the manager she wasn't at all helpful or apologetic for the inconvenience.

Najah O.  |  First Impressions 
Clasificación:
5.0

The staff was great and extremely helpful.

Danielle G.  |  First Impressions 
Clasificación:
5.0

Great customer service from the manager to the staff. Very attentive to all questions with answers.

Rolf B.  |  First Impressions 
Clasificación:
4.0

I was impressed with the staff at both Lancaster locations. I do not see that very often.

lydia ann l.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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