Comentarios del cliente para U-Haul Moving & Storage of West End

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of West End

Grado total:

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Thelma S. en

Grado:

El cliente no dejó un comentario.

Matt K. en

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El cliente no dejó un comentario.

ALBERTO V. en

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??

Michael T. en

Grado:

Everyone I worked with was very helpful and cordial.

Dustin S. en

Grado:

El cliente no dejó un comentario.

duane t. en

Grado:

El cliente no dejó un comentario.

Christy Y. en

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El cliente no dejó un comentario.

Aileen S. en

Grado:

El cliente no dejó un comentario.

Carrie E. en

Grado:

Great UHAUL location. Fast check in with hand unit ??

ROBERT T. en

Grado:

have all your locations as organized as this one...

Tammy L. en

Grado:

I was called so many times to return the truck, that it stopped me from loading & loading numerous times.

Rick C. en

Grado:

El cliente no dejó un comentario.

Justin W. en

Grado:

Guys were great, helped with the issues from the first store. Were quick, friendly and professional.

Denise B. en

Grado:

Communication is poor!

Cameron B. en

Grado:

El cliente no dejó un comentario.

Timothy G. en

Grado:

The sales personal at both store locations were very good to deal with. Now about your logistic people: I ordered our truck about three weeks early to get the 10' size truck we wanted for our 2000 mile trip, along with a car dolly. I received a call two days before my pickup date and was told that it would not be available (but they would up grade to a 15' truck). After some discussion, I was told that I could drive (2hr) to Lewistown, MT if I really wanted that truck size. After accepting the 15' truck, I was told I may have to go to two different locations in Billings, to pick up both items. I said no I want both items at one location. I talked with Jackson and he was very helpful. I am sure your logistics team meets their performance criteria for their reviews, BUT my experience is that they may be short on customer relations. Tim Grandpre 96539353

Matthew H. en

Grado:

Excellent service. Pick-up truck to be rented, happened to have a recall and was appropriated to a cargo van, thank you for the steadfast approach to the customer for the safety!

James B. en

Grado:

El cliente no dejó un comentario.

Anne G. en

Grado:

I had a good experience. The only thing I recommend is checking to see if furniture pads are even needed. I didn't use any and they just took up "paid" space in my box. But, overall no damage and everything arrived on time so I'm happy.

Michael A. en

Grado:

Staff was friendly and helpful. They made the hook up experience enjoyable. Thanks!

Donald M. en

Grado:

El cliente no dejó un comentario.

Mark H. en

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El cliente no dejó un comentario.

Patrick D. en

Grado:

quick and efficient rental process

Ryan K. en

Grado:

I was overcharged for my mileage. When I booked the rental online the mileage rate was $0.69/mi. When I received my receipt, I was charged $0.89/mi. It wasn't a huge error in price due to the in-town rental, but you should be more accurate in billing customers.

Timothy H. en

Grado:

On line check in really not all that easy.

Brian James R. en

Grado:

El cliente no dejó un comentario.

bill d. en

Grado:

I worked for a company for 22 years that excelled at customer service. We would have hired the two gentlemen at your location whom I dealt with in a heartbeat!

Dale W. en

Grado:

Customer rep was knowledgeable and friendly. Was quick to develop a rapport with me and helped with selecting the right equipment.

jason t. en

Grado:

El cliente no dejó un comentario.

cynthia h. en

Grado:

To vet priced but good

Marsha P. en

Grado:

Jackson went above and beyond to accommodate my needs and correct computer error of incorrect size on available unit to avoid what I would consider "bait&switch". He used his own resoures to correct "

David P. en

Grado:

The manager, Jackson, was very personable and professional. He seemed busy (a brisk business), yet moved in a relaxed but efficient manner. He was helpful when meeting little obstacles (hitch fit).

john f w. en

Grado:

they did a good job for me

Nick C. en

Grado:

The staff was great, but hours were not convenient. May use again if it is something I do not need to get to for long periods of time.

joan k. en

Grado:

The people we're very nice but my Ubox was not delivered on the time it was supposed to be or picked up in a timely manner. Had to call twice each time

Greg C. en

Grado:

Jackson was very friendly and provided excellent customer service. Thank you!

Cynthia E. en

Grado:

Everything was fine and all worked out well