Customer Reviews for U-Haul Moving & Storage of West Copperas Cove
24/7 Rentals  |  U-Haul Truck Share 24/7© Location

124 comentarios

1091 W Hwy 190   Copperas Cove, TX 76522
(Across from Dollar General)

(254) 542-2277

Horario

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Services at this Location:

Contáctanos

(254) 542-2277

1091 W Hwy 190
Copperas Cove, TX 76522
(Across from Dollar General)

Services at this Location:

Horario

Siempre abiertos en tu smartphone

¿Qué es 24/7?

Es la forma en la que te permitimos retirar tu camión en cualquier momento, de día o de noche, utilizando tu dispositivo móvil. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Diana C.  |  First Impressions 
Clasificación:
5.0

So very convenient to be able to do online because i wouldn't have made it in time to do it in person. Excellent idea. Definitely my #1 choice for future storage solutions.

Michelle H.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Lacee G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LaTanya A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rose W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

John C.  |  Overall Experience 
Clasificación:
4.0

I just moved to a bigger unit.

Michael K.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Travis A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark L.  |  Overall Experience 
Clasificación:
5.0

7 years there... finally moved out. They were exceptional in everything thanks to the GM taking care of me.....

JESSE H.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Dennis M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine E.  |  Online Move In 
Clasificación:
5.0

Nikki went above and beyond the call of duty. She was very happy to answer all my questions and very professional.

John C.  |  Overall Experience 
Clasificación:
5.0

I didn't like the fact that the office is actually off site.

Tyshawn D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tracee S.  |  Overall Experience 
Clasificación:
5.0

Very easy to rent. Took less than 5 minutes.

Jessica H.  |  Online Move In 
Clasificación:
2.0

My ceiling fell down during my stay and I had bugs everywhere.

Aspen S.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Dawson M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

rhea g.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

MISTY S.  |  First Impressions 
Clasificación:
5.0

The staff was very professional.

Evette H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiana J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GIZELLE V.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID H.  |  Overall Experience 
Clasificación:
5.0

Thank you so much

Diante F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ala H.  |  Overall Experience 
Clasificación:
5.0

I rented a climate controlled storage unit for about 14 months and never had a negative experience with the personnel or any problems accessing to my unit. I would use them again should the need arise.

Roger M.  |  Overall Experience 
Clasificación:
5.0

Great sery

John C.  |  First Impressions 
Clasificación:
5.0

¡Gracias!

Trang N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William R.  |  Overall Experience 
Clasificación:
5.0

Copperas Cove U-Haul continues to exceed my expectations from a storage facility. The units are kept clean and the entire are is well maintained. Their staff are all friendly and helpful. I especially appreciate that the extra precautions they have during the Covid crisis. I have been able to take care of issues over the phone and still get the same amazing service as if I went in person. I also want to say how much I appreciate the keychain "clicker" to get in and out of the premises. How nice to not have to hang out of the car to push (or remember) a key code. The next time I need storage U-Haul will be the only place I will consider in Copperas Cove. THANK YOU!

DESIREE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha A.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

DANIEL T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John C.  |  Overall Experience 
Clasificación:
5.0

Everything went as smooth as could be. The manager and staff were friendly and knowledgeable. 5 stars!

Thomas R.  |  First Impressions 
Clasificación:
4.0

No one has been better than you!

Benigno T.  |  Overall Experience 
Clasificación:
5.0

Office Staff friendly easy to deal with, no hassles, in and out in no time. No complaints.

Maureen C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Anamarie T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra S.  |  Overall Experience 
Clasificación:
5.0

My only recommendation would to have a dumpster for recycling. Everything else was great!

Nancy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Glee M.  |  First Impressions 
Clasificación:
5.0

Nikki was great in assisting in my needs.

Glenda C.  |  First Impressions 
Clasificación:
5.0

Excellent staff that was well knowledgeed

Harold N.  |  Overall Experience 
Clasificación:
5.0

*

Chelsea M.  |  Overall Experience 
Clasificación:
5.0

Ladies ...I Thank and Appreciate you all for Making it Soooo fast and easy. Stellar Professionalism and Kindness.

Tamara V.  |  First Impressions 
Clasificación:
5.0

Amazing staff!

Carlou V.  |  Overall Experience 
Clasificación:
5.0

¡Gracias!

Michael T.  |  Overall Experience 
Clasificación:
5.0

The staff was awesome! Rented a storage unit and the gal that took care of all the paperwork was quick to get me finished up .. Excellent customer service ..

Harold N.  |  First Impressions 
Clasificación:
5.0

It was easy and quick in and out no hassles appreciate the friendly smiles and attitudes will definitely recommend this business to friends and family.

Maureen C.  |  First Impressions 
Clasificación:
1.0

There is not enough space here to provide an accurate description of the inconveniences I encountered. The most disheartening was the hateful behavior of the General Manager, Nikki Taylor.

Keri M.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

Hunter S.  |  First Impressions 
Clasificación:
5.0

Our experience was fabulous. Nikki and her team are amazing.

Michelle M.  |  First Impressions 
Clasificación:
5.0

I had my belongings there for several years and never had a problem. Thanks for helping me and keeping my things safe.

JEANNIE C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Very pleased.

Janet B.  |  First Impressions 
Clasificación:
5.0

Facility was well secured. Entry is convenient and accessible. Staff was helpful and move-out was simple and stress-free.

Lizzette Q.  |  Overall Experience 
Clasificación:
5.0

The guys were very very polite. Thank you

Cinda S.  |  First Impressions 
Clasificación:
5.0

.

Denise M.  |  Overall Experience 
Clasificación:
5.0

Thank you u-Haul for the last 3 years of excellant service. Constance

CONSTANCE A.  |  Overall Experience 
Clasificación:
2.0

MyID due to my renewal,with paper &the hard copy together wasn't excepted,My ID is excepted together W/TDPS,my Call was not returned of me not needing other unit74..my ph.#832-605-3035.Ms.Whitehorse

Darlene W.  |  Overall Experience 
Clasificación:
5.0

The facility is clean and the staff is amazing. They were very helpful!

Shana H.  |  First Impressions 
Clasificación:
5.0

I had a great experience at this U-haul center. Not only they helped me to store my stuff, but they advised me on the entire moving process. I will definitely recommend to my friends and family.

Mayya A.  |  Overall Experience 
Clasificación:
5.0

The staff was helpful and very friendly.

Sylvia H.  |  First Impressions 
Clasificación:
5.0

Nikki did a fantastic job and was very friendly and helpful.

Shana H.  |  First Impressions 
Clasificación:
5.0

Great Attitudes and Great Customer Service and the Unit was very clean before I moved in it. I would definitely recommend this Storage

Joshua W.  |  First Impressions 
Clasificación:
5.0

The customer service was outstanding! The registration process was so smooth and easy. The manager was friendly and calming. She even checked the lock to make sure it worked.

Carlou V.  |  First Impressions 
Clasificación:
5.0

Thank you for providing a great place to store my items.

Rebecca C.  |  Overall Experience 
Clasificación:
5.0

The staff was really great and I am most appreciative of everyone there. Thanks again.

Lacarolyn A.  |  Overall Experience 
Clasificación:
5.0

Great customer service. And the staff was very friendly, helpful, and understanding!!!

Ivory C.  |  Overall Experience 
Clasificación:
5.0

They were a big help! Easy to talk to.

Melinda E.  |  First Impressions 
Clasificación:
5.0

Gracias

Leo P.  |  Overall Experience 
Clasificación:
5.0

Over the passed 7 years I never had any problems with my storage unit or Uhaul company overall.

RUFUS W.  |  Overall Experience 
Clasificación:
4.0

Nice facility

KENNETH M.  |  First Impressions 
Clasificación:
5.0

The staff made it easier than I thought it would be to initially rent and also to cancel. I will use this facility for all of my storage needs.

Tammy P.  |  Overall Experience 
Clasificación:
1.0

The unit was not water tight. The are large gaps exposed to the open at the back of the unit. The flimsy insulation on the ceiling is dried out and flaking down on top of the unit contents.

ANTONIO E.  |  Overall Experience 
Clasificación:
5.0

Mr. Ash was extremely helpful and very courteous!

Laurie S.  |  First Impressions 
Clasificación:
5.0

Customer service is very important to us and the staff did not disappoint. The facility was kept clean. We will return if needed.

isabel h.  |  Overall Experience 
Clasificación:
5.0

Great service and great facilities

Kevin N.  |  First Impressions 
Clasificación:
5.0

No comment

Mario A.  |  Overall Experience 
Clasificación:
4.0

n/a

Robert J.  |  Overall Experience 
Clasificación:
5.0

Nikki was great at at helping me!

Holly H.  |  Overall Experience 
Clasificación:
1.0

You guys sent me on a wild goose -chase for about 3 hours, lost my reservations, unit I reserved wasn't cleaned, then I had to drag options out of your employees. Wish I had another company nearby.

Stacy D. | Reservación
Clasificación:
5.0

Friendly and helpful

LUCY H.  |  Overall Experience 
Clasificación:
5.0

We had a great experience.

GARRETT T.  |  Overall Experience 
Clasificación:
5.0

Great

James B.  |  Overall Experience 
Clasificación:
5.0

Wonderful staff!

ASHLEY S.  |  Overall Experience 
Clasificación:
5.0

The staff at the 190 location behind PAR guns were awesome. They were always helpful. Chris always solved any problems immediately and was always professional. Promote this guy.

EDWARD H.  |  Overall Experience 
Clasificación:
5.0

Gracias

Cherie D.  |  Overall Experience 
Clasificación:
5.0

Super friendly staff!

VICKI W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ROSEMARY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
3.0

The employee was helpful but really comdecending. We know how to back a trailer up, but he kept barking orders at my 64 year old dad who has been doing this stuff for decades. Also, the original dropoff location wouldnt answer their phone, so we had to choose a different location.

AARON J. 
Clasificación:
5.0

Lisa was great! She was very kind and helpful! No comment regarding improvement because our experience was awesome.

MARY H. 
Clasificación:
3.0

El cliente no dejó un comentario.

ASHLEY H. 
Clasificación:
5.0

The agent here was very friendly and helpful. The truck was immaculate.

DENNIS O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela W. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRADLEY P. 
Clasificación:
5.0

Nothing the guy yall have working for yall was very professional and helpful he should be a trainer. He gave great directions to every where i needed to go.It was a pleasure thank yall.

LAKTORIC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALVIN J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leah R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christy P. 
Clasificación:
4.0

The guy that helped me get the truck was very professional. He tried to up sell me on the dolly and insurance like he was spoosed to, but when I declined there was no extra pressure to buy the extras. I was very pleased with the location and service provided.

nickolas W. 
Clasificación:
5.0

Everyone there was really nice and got us in and out.. Returning the truck was a breeze. Looked it over and all was good and we were out.. Thanks for everything.

CAROLYN H. 
Clasificación:
2.0

When you write down the milage make sure you write the correct information. Also gas tanks as well. Don't try to argue with the customer while trying to explain what's charges are being charged.

ADELIA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIMITRI B. 
Clasificación:
5.0

Have rented from U-Haul many times over the years. This is by far my best experience ever.

CHRIS A. 
Clasificación:
5.0

Be sure that you are using better tires, I had a tire lose the tread, it was apparent that it was a recycled tire, this should be unacceptable when you are transporting thousands of dollars of personal property which many of it is non replaceable. Plus that is a huge safety hazard, insurance should not be used so u-haul can take shortcuts in their business practices.

DANIEL M. 
Clasificación:
4.0

was good

peggy H. 
Clasificación:
5.0

See previous comment.

JEANNIE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B. 
Clasificación:
5.0

Wonderful customer experience!!!

TROY M. 
Clasificación:
5.0

KEEP UP THE GOOD WORK

DAVID H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL J. 
Clasificación:
4.0

El cliente no dejó un comentario.

BARRY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H. 
Clasificación:
3.0

Asked for 5 days to begin with and only offered 2 with 1 free day, luckily plans fell thru to turn it in before the 3 days. I didn't like how that all worked out but truck was great and no issues getting it and turning it in.

RICHARD L. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORTNEI F. 
Clasificación:
3.0

This location was clean and nicely kept but due to an error in miscommunication this was the fourth store we had to visit in the same day to actually rent a truck. We had made a reservation at our first location but it had already been rented out unfortunatly so we were told to go to three other stores to get a truck. Good facility to go to otherwise.

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MAUREEN B. 
Clasificación:
5.0

This unit is well run and very customer friendly!

steve V. 
Clasificación:
4.0

I was not informed that I would be charged an inflated rate when I picked up the truck then 4-5 days later refunded the amount I didn't use in milage. Horrible business practice uhaul.

Jessica M. 
Clasificación:
5.0

Very friendly and helpful

WENDI R. 
Clasificación:
4.0

Wanda helped me out this morning and was a very nice lady and super friendly!

ANDREW M. 
No se han enviado comentarios para esta ubicación.

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