Comentarios del cliente para U-Haul Moving & Storage of West Athens

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of West Athens

Grado total:

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charles B. en

Grado:

Hire more help

Dolores M. en

Grado:

Our uhaul dealer was excellent. Thank you so much for being there

Leanne F. en

Grado:

Kim was great!! The guy that put the dolly in the truck for me, not so much. Drop off experience was easy and seamless!

jonathan c. en

Grado:

Great service. U-Haul truck rental process was horrible.

Andre T. en

Grado:

El cliente no dejó un comentario.

Andy T. en

Grado:

El cliente no dejó un comentario.

JOSHUA E. en

Grado:

Thanks

Douglas R. en

Grado:

The rental was fine, but your billing procedure is very confusing. The way you piecemeal the process is terrible. You hit a credit card for an deposit amount, then you hit it for another amount, and then you get a final bill. I rented a cargo van 2 days prior to the truck rental, and it was flawless, but this rental process was terrible.

Linda L. en

Grado:

The only problem I had as the first vehicle they gave me would barely go up a hill empty with the pedal to the floor. They gave me another truck that was excellent. Very friendly and helpful staff.

Michelle F. en

Grado:

El cliente no dejó un comentario.

Benjamin M. en

Grado:

El cliente no dejó un comentario.

LAURIE M. en

Grado:

The general manager was very rude and told us then we just wont rent you a truck, when I asked a question. Then the manager walked away. We left and then had to come back for we couldn't find another place to rent. The other person there stated the manger walked out. Not even then did they state they were sorry. I will never use this place again. I plan on calling the main head quarters. I was supposed to get a discount due to I work at FedEx and they didn't give us that either..

Dexter J. en

Grado:

Nothing everything was perfect. Thank you

PAUL B. en

Grado:

Just keep dealers like the folks @ State Line Storage & U-Haul in Fort Mill, SC.....

Michael S. en

Grado:

El cliente no dejó un comentario.

Leah A. en

Grado:

Sales clerk was extremely nice and helpful

CHRIS V. en

Grado:

El cliente no dejó un comentario.

Tyron S. en

Grado:

El cliente no dejó un comentario.

Erik G. en

Grado:

Conveniently located. We rented a small truck for 4 hours. The rate was 19.95 + .69 per mile. We used it for 26 miles. Came out to $44 , then added $4.50 in gas. So it was about $50 for moving a sofa across town. Seemed expensive.

rebecca D. en

Grado:

Installer was efficient and friendly. However, booking by phone was a disaster - I was originally scheduled for a day he did not work, and they filled out the order for things i did not need, running the cost up. And did not put in the correct size I specified. I would use again, but only schedule in person.

Taylor C. en

Grado:

Fix the trucks !! check engine light on , bad windshield wiper, bad breaks , and truck smelled like a sewer inside like it was rained in !?

Jerry J. en

Grado:

El cliente no dejó un comentario.

Franklin W. en

Grado:

The cab of the equipment smelled awful!

WADE B. en

Grado:

El cliente no dejó un comentario.

Craig R. en

Grado:

El cliente no dejó un comentario.

Billie M. en

Grado:

El cliente no dejó un comentario.

Lakecia P. en

Grado:

Very friendly staff with great customer service. Great experience and I will be back

Ke L. en

Grado:

El cliente no dejó un comentario.

Jerry J. en

Grado:

El cliente no dejó un comentario.

dana G. en

Grado:

Very positive experience.

gail W. en

Grado:

Manager Chuck Garret was incredible!!! I am truly grateful for his patience, helpfulness and kindness. I cannot express to you how completely exhausted and (dirty) we were. But when me and my Mom dropped the uhaul off Chuck the general manager helped us. Please please take great care of this employee. We are now lifelong customers of Uhaul because of him. Big big hugs!

david L. en

Grado:

Just dropped off the van and did not go inside. Outside person said just to park it and leave it, which I did.

Dozier R. en

Grado:

El cliente no dejó un comentario.

Avery Ann H. en

Grado:

El cliente no dejó un comentario.

Kurt W. en

Grado:

El cliente no dejó un comentario.

Andrew N. en

Grado:

Very pleasant courteous staff

Nancy B. en

Grado:

Online booking does not guarantee the type of storage unit. Reserved climate control but was not available on-site. This was only downside. Staff very accommodating.

Tom B. en

Grado:

Friendly staff, well run organization. I would strongly recommend this site to friends and family.

Patrick F. en

Grado:

Easy access, friendly staff, clean & well-run facility.

DAN B. en

Grado:

My reserved unit had been given away when I arrived on July 20, however the staff at the West Athens location assisted me.

John B. en

Grado:

Truck went good the storage was the bad part

Christene N. en

Grado:

The problem was the sliding door to building didn’t work at all. They had to disconnect it and leave it open the entire time. Also the entrance is not smooth and the cart has to be lifted over 2 bumps

jamie h. en

Grado:

Uhaul was great. Chuck was the best. We didn’t realize we were going to have to keep the truck longer and Chuck was more than willing to allow us to keep it longer. I suggest his Uhaul location!

Jennifer B. en

Grado:

We were treating very well. Great service

Jim S. en

Grado:

It was a pleasant experience. The staff was helpful and courteous. I was disappointed that I wasn’t given a pro rated discount for my early move out.

Robert M. en

Grado:

Helpful staff; clean storage; reasonable rates. I have used rental and storage on two occasions and would do so again.

Elizabeth P. en

Grado:

I fell behind on rent.. The first email received was abusive and assumed I did not pay on purpose. In reality, I had experienced a traumatic event - Kidnapping. We asked to pay over time. Answered No.

John R. en

Grado:

From the moment I pulled onto the lot until I unloaded my unit and left, these folks were a pleasure to deal with. Friendly, courteous, professional. I feel like I got more than I paid for.

KATIE P. en

Grado:

Everything about this location is great — except I saw roaches come out from the ceiling area of neighboring starage units.

Marquesta B. en

Grado:

Nice staff. Very helpful

kevin s. en

Grado:

made several reservations for spacific dates and they made all of them for the wrong date. they gave me a storage unit and when I called to confirm I was told there was no such reservation number

Mary C. en

Grado:

Very accommodating! The associate was very helpful and friendly!

JOYCE A. en

Grado:

I will always use Uhaul .They are excellent and very helpful

Bobby B. en

Grado:

Employees are always helpful and friendly!!

randy t. en

Grado:

Water leak destroyed all of my belongings. I wasn’t notified. Horrible business. Would never recommend

Brenda P. en

Grado:

Good experience.

Larry G. en

Grado:

Very nice people to deal with

Tiffany W. en

Grado:

n/a

janeigh c. en

Grado:

Moved out of my unit August 16th and kept getting late bill notices. Called several times, never returned my calls. Went in only for them to tell me I’m not even in their system anymore. Waste of time

Jesus S. en

Grado:

Great company, great facility.

Kim B. en

Grado:

John the manager was great. He was very helpful every time we were there. He even offered to help us carry boxes in. Great management leads to a great business. He & his employees were all helpful.

Thijs K. en

Grado:

Ubox arrived 6 day late!! two weeks later I am still making calls to have $50 per day refunded. 4 stars, this facility is only at fault by association.

Elizabeth T. en

Grado:

My experience at the store was great but everytime I tried to call the store to request access to my Ubox, I spent over 15 minutes on hold and got transfered to the national service every time.

Lance S. en

Grado:

Would be great to be able to call and be able to talk to some at local facility

Shea L. en

Grado:

Constant problems with payment....I paid 6 months at a time and payments were never credited correctly to my account. Numerous calls to corporate, visits in person but problem kept happening.

Adam F. en

Grado:

This was my first u-box rental. I know you don't always hear the good feedback, but the staff here was exceptionally accommodating and helpful. I wouldn't hesitate to rent here again.

Denis D. en

Grado:

Great to deal with

Robert M. en

Grado:

Rented storage and a trailer for long distance move. Great experience in both cases.