Comentarios del cliente para U-Haul Moving & Storage of Wausau

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Wausau

Grado total:

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Misty C. en

Grado:

Jacob got my trailer hooked up quickly and alex unhooked it for drop off. Very nice gentlemen.

Daniel U. en

Grado:

El cliente no dejó un comentario.

BRYAN R. en

Grado:

El cliente no dejó un comentario.

Dan H. en

Grado:

THE ATTENDANT WAS GROSSLY OVER WORK, STORE WAS UNDER MANNED. I STOOD IN LINE FOR 45 MINUTES ALONG WITH SEVERAL OTHER PEOPLE. WITH A SECOND ATTENDANT ON STAFF WOULD HAVE GOTTEN US ALL THROUGH IN JUST A FEW MINUTES.

Heather D. en

Grado:

Timeliness. Not a fan of chatty.

mike S. en

Grado:

They forgot to include a dolly with the truck. But I drove back and picked one up...

John W. en

Grado:

Put some springs on the trailer. It rides like a rock. It could definitely could not be used to haul anything that could break easy. The service was extremely slow. 45 minutes to check in and 30 min to check out.

ray S. en

Grado:

El cliente no dejó un comentario.

Susan K. en

Grado:

Make sure rental is cleaned out before customer comes to pick it up. Be aware of customers. We were waiting for clerk to get done with phone call. the customer ahead of us in line left because she was taking so long, Then another person just walks in and she waits on him and we are still waiting. took forever to finally get van and then we get it and it was not cleaned out prior to renting it out to us. Suggest she get trained on faster customer service etc.

Carlee B. en

Grado:

The facility was clean and well stocked

Ralph K. en

Grado:

El cliente no dejó un comentario.

mark F. en

Grado:

El cliente no dejó un comentario.

THOMAS W. en

Grado:

El cliente no dejó un comentario.

Jeffrey F. en

Grado:

Location is in dire need of employees to help customers, just one guy and wait times can be long. Very friendly person though.

David E. en

Grado:

El cliente no dejó un comentario.

Lisa G. en

Grado:

Have an easier exit after pick up

Terry M. en

Grado:

El cliente no dejó un comentario.

Patricia S. en

Grado:

I think there should’ve been one more person to help the person on staff. But, the lady that was there did her best to not only help me but at least one other customer standing in line. I think there was a total of three or four people waiting to be served/pick up or drop off.

daniel P. en

Grado:

U haul needs to stop overbooking trucks and wasting people's time. It wasn't the locations fault. It was u haul website that really screwed me and wasted many hours of my time. Telling me trucks were at the location and I booked it and it wasn't there. Hours wasted. Charge me 20 bucks because I didn't take a stupid picture of the milage when I checked it back in at night. Something you fools would have to do anyway. Double check milage, gas, damage. What a joke. Don't rent from u haul. It's not the locations fault or the workers that u haul sucks

brad H. en

Grado:

The guys were friendly and all, only complaint is that it was incredibly slow, I was waiting over half hour to rent a dolly, they said their computer system was slow, they need to do something about that.

Kurt H. en

Grado:

Took about a half hour to check out. The process had to many steps to complete.

James W. en

Grado:

El cliente no dejó un comentario.

amy l. en

Grado:

Yes I’d recommend them to my family and friends Thank u for keeping my things safe!!!:)

Deanna B. en

Grado:

Outstanding service, excellent experience during a very stressful time. Greatly appreciated. Thank you!!

Todd K. en

Grado:

El cliente no dejó un comentario.

martin S. en

Grado:

Trainee checking in with no help. Employees always waiting for slow computers.

SANDY C. en

Grado:

Can’t think of anything

Yvonne S. en

Grado:

El cliente no dejó un comentario.

rita S. en

Grado:

El cliente no dejó un comentario.

marie H. en

Grado:

There should be additional personnel working. When I reserved, picked up and dropped off the truck there was an exceptionally long wait time because there was only one person working. Both individuals I had contact with were so busy running in and out I waited a very long time. They did an excellent job when I finally got waited on, however, an additional employee would help!

Kevin L. en

Grado:

None

Gerald B. en

Grado:

El cliente no dejó un comentario.

leslie Z. en

Grado:

The person who checked us in was very helpful.

ROGER H. en

Grado:

El cliente no dejó un comentario.

Chad W. en

Grado:

El cliente no dejó un comentario.

Debra K. en

Grado:

The female worker was excellent!! Went the extra mile for customer service.

Booker B. en

Grado:

El cliente no dejó un comentario.

Leslie B. en

Grado:

Still haven't heard from anyone about my fractured foot shows how much they care

Michelle C. en

Grado:

Beyond helpful on the coldest day of the season! Thank you!

Rebecca E. en

Grado:

Thank you very much for working with me you have no idea how much it means to me and my kids, all your associates are very patient and kind, not to mention the man who is in charge, I'm bad with names

Lynett H. en

Grado:

The delivery of our furnishings took nearly 12 hours due to the fact that this company had only 1 cover for the U Haul storage pod. The men worked hard but the lack of supplies was unacceptable

Elizabeth R. en

Grado:

Very pleased with the service.

amy l. en

Grado:

Again Thank you Uhaul!!!:)

Barbra r. en

Grado:

my u box was available at the times I requested

collin r. en

Grado:

My storage unit was "reserved" and I alresdy gave my card info. Then i show up and have it rented already from under me. So then I had to get two smaller units which will cost ME more money. Dirty

Zach B. en

Grado:

Horrible customer service.

Nathaniel W. en

Grado:

Staff was very friendly.