Outstanding staff, customer service was on point!JOSHUA JEROME L.
Customer Reviews for U-Haul Moving & Storage of Waukegan
Waukegan, IL 60085
(N Of Grand)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Make sure you have more employee's working the girl was buy her self and like a beast she took care of us told the gentleman behind me to give her a second as she ran outside and hook up the trailer to my truck in like two minutes by her self she did a great job thanksGUILLERMO M.
El cliente no dejó un comentario.Leslie G.
El cliente no dejó un comentario.Kimberley H.
Well run shop. Trained and professional people.JAMES B.
Have equipment available at more convenient locations.RICHARD M.
Staff was very nice and professional. Answered all my questions and was helpful.Marie E.
El cliente no dejó un comentario.Terrence K.
El cliente no dejó un comentario.Derrell P.
El cliente no dejó un comentario.SARAH W.
El cliente no dejó un comentario.Samuel T.
El cliente no dejó un comentario.fernando G.
El cliente no dejó un comentario.Fernando B.
Like the fact when I come to rent a truck the staff knows me and ask me about my business.ANGELA W.
Nothing that I can think of. My pick-up, usage, and drop-off experiences were all great! Thank you very much!Mark S.
The only problem we had was getting the pickup location correct. There were two of them in the town.debra M.
El cliente no dejó un comentario.Michael B.
El cliente no dejó un comentario.Anirban S.
El cliente no dejó un comentario.PATRICIA T.
I appreciate the courtesy shown as Ms Monek in this location (Waukegan) was thoughtful in explaining the details and also the young man that checked me in was professional Made it easy and I would come there again for my rental needs. Thanks Calvin P. They get 5 STARS!!!!CALVIN P.
Fast, efficient, and friendly.KEITH S.
Joe, Monique, and Domonique are great staff! They work hard to provide excellent customer service. They make getting a uhaul an easy and pleasant experience.Rachel R.
El cliente no dejó un comentario.antoinette d. | Overall Experience
I was lucky when I rented a storage and when I left too :both times jhony helped me it was very quick. God bless you jhon and thank you very much (uhaul)..Chamoun T. | Overall Experience
Everything was perfectly fine. My representative â€œJohnâ€ was awesome and made the experience well worth it. We even had some laughs. LoL The truck was ready, and I purchased some moving straps. I wouldn't change anything! This was a great experience! Thank you all for making my move a success! ðŸ˜Ž ~ @JonoTheProducerJonathan K.
El cliente no dejó un comentario.Timothy M.
Monique provided amazing customer service!RACHEL R.
El cliente no dejó un comentario.RODRIGO L.
El cliente no dejó un comentario.REGINA P.
Small issue with the smell of the inside the truck. Suggestion- maybe sanitize wipe it and / or spray febreeze or microban spray. But over all great truck , friendly staff. Excellent review from me all around .Elena M.
I always use this location. Highly Recommend.Eva W.
El cliente no dejó un comentario.Farhan A.
El cliente no dejó un comentario.Justin W.
El cliente no dejó un comentario.Turetisha T.
Machinery is a little small. Larger trailers would be great.EDWARD R.
El cliente no dejó un comentario.Jasmine D.
Great customer service!!Aracely R.
Please check and reinforce the ceiling in 374 to prevent the birds from being able to get inside my unit. It seems they have a nest between the roof and the ceiling? I Love Birds but I don't want them living in the unit with my things!!!! ThanksPEARLIE W.
El cliente no dejó un comentario.Michelle G.
Great assistance with how to enterSarah T. | Online Move In
El cliente no dejó un comentario.Terrell M.
El cliente no dejó un comentario.WENDY S.
Good customer serviceVICTOR P.
El cliente no dejó un comentario.Lynnette W.
El cliente no dejó un comentario.BRITTNEY B.
El cliente no dejó un comentario.ALICIA G.
I have nothing to complain about. The service was great and it was quick to pickup and drop off a trailor.Edward R.
El cliente no dejó un comentario.Ester J.
El cliente no dejó un comentario.Robyn K.
El cliente no dejó un comentario.SILVIA V.
El cliente no dejó un comentario.paris P.
El cliente no dejó un comentario.Brittany C.
El cliente no dejó un comentario.KAROLINA B.
El cliente no dejó un comentario.Jonathan H.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.CYNTHIA S.
great value for the money. Staff was very helpful.Karen M.
El cliente no dejó un comentario.REGINALD G.
El cliente no dejó un comentario.LUCIANO C.
El cliente no dejó un comentario.PERRY S.
El cliente no dejó un comentario.BRIAN J.
El cliente no dejó un comentario.TIMOTHY L.
El cliente no dejó un comentario.Derrell P.
El cliente no dejó un comentario.MATTHEW S.
El cliente no dejó un comentario.john s. | Overall Experience
La atenciÃ³n del Sr. Miguel GÃ³mez fue excelente, a pesar de que me habÃan indicado una direcciÃ³n a 45 min del la nueva residencia, le pregunte si era posible entregar el camiÃ³n allÃ, y fue sumamente diligente y luego de verificar, se realizÃ³ la entrega. Felicidades Miguel, eres muy buen trabajador.Marilena L.
I was given the keys and told to go find the vehicle in the lot. No one showed me anything about how to use the vehicle, it would have been nice to have a little guidance.Molly G.
Keep up the good jobValentin G.
El cliente no dejó un comentario.PASCAL L.
El cliente no dejó un comentario.Stephen F.
El cliente no dejó un comentario.John R.
Nothing everything was goodJACQUETTA M.
El cliente no dejó un comentario.CHRISTOPHER B.
Keeping up the good jobVALENTIN G.
Great servicesTHA T.
El cliente no dejó un comentario.THOMAS F.
El cliente no dejó un comentario.GISEL C.
Nothing. The entire staff was informative and professional.PAUL K.
El cliente no dejó un comentario.JOE K.
The gentlemen who took care of us when we returned our truck rental was absolutely great. He set us up with our storage unit and went above and beyond to ensure we were satisfied and all our questions were answered! Great customer service! I would definitely recommend!Chad M. | First Impressions
Opened up 25 minutes late with no apologies. Was quick to get our vehicle. First time was perfect and efficient. This time totally different.Philip C.
El cliente no dejó un comentario.RAVEN D.
Moving forward when picking up the UHaul. They should mention theres an email for them, for when they return the UHaul at the drop off location. Before leaving the premises they should open there yahoo email and finish the return contract. It would've been better if I knew about that email. I would've use it before leaving the premises. GraciasELENA M.
The young lady that helped me was very professional yet personal. She made me feel welcomed and comfortable! She was amazing!Dena O.
El cliente no dejó un comentario.LUIS R.
El cliente no dejó un comentario.john S.
El cliente no dejó un comentario.Denzel W.
El cliente no dejó un comentario.patrice M.
Need more employees so they could attend to customer quicker. Other than that it's excellent behavior from the employees. Been to your location about 4 times since late last year. Everything is good it just sometimes long waiting.JASPER R.
El cliente no dejó un comentario.Leslie A.
El cliente no dejó un comentario.ALEXANDRIA M.
All was oh. and will recommend to others.MARY J.
The service was very good.Darrick E.
El cliente no dejó un comentario.Isabel V . O.
STOP ENFORCING MASK!!!!!!!!!!!!!!!!!! Besides that, the trailer I rented had a broken wire and the attendant that was already over work had to waste his time to fix it. I'm not sure of his name however he worked very hard and you are lucky to have him as an employee.Tyler H.
El cliente no dejó un comentario.JOSE N.
When I returned the truck I had put on 15 miles instead of 20 miles that I initially was charged for,I'm still waiting on a $4.95 refund for the over charge of the mileageRobert T.
El cliente no dejó un comentario.Ebelin A.
tires were bald, which was a challenge in snowBrent S.
El cliente no dejó un comentario.RETECE O.
Headlights did not work. But yet changed me full price for a truck that could have caused an accident.Tabatha G.
Very clean. Easy in and out.Helpful staff.Mildred L. | Overall Experience
Great jobSandra M.
Couldn't ask for any better customer service! Very friendly employees.Christopher C.
El cliente no dejó un comentario.Marsha A.
El cliente no dejó un comentario.ALEXANDRA F. | Overall Experience
El cliente no dejó un comentario.Dorval D. | Overall Experience
it is infested with mice, rats ,& squirls!! they will not tell you if your door falls off track, you things will be ruined & you will get sick trying to move out! i sincerely hope the health department comes soonShelley G. | Overall Experience
El cliente no dejó un comentario.Rachel Ann N. | First Impressions
El cliente no dejó un comentario.Reatha P. | Overall Experience
Excellent customer service the unit was very clean , and easy accessibilityjoy b. | Online Move In
The storage units have rats and mice .. I do NOT recommend anyone to rent a storage there . This is the location in Waukegan IL on Lewis ...The storage unit was around $165 a mont with no AC and you are guaranteed to get rats and mice in your furniture and stuff... super disgusting Please save your money and rent somewhere elseIdalia B. | Overall Experience
Excellent customer- very knowledgeable- best Uhaul location.Carmen S. | First Impressions
Staff was very professional; the manager is helpful and always willing to assist the employees and the customers. They were all practicing safe social distancing and they did a great job.LaTricia M. | First Impressions
El cliente no dejó un comentario.Danielle Y. | Overall Experience
El cliente no dejó un comentario.Patsy C. | First Impressions
The manger of the store is very rude has a attitude problem and some of his staff is not helpful I will never go there again for nothingcora p. | Overall Experience
The company should offer a pro rate when moving out even if it’s only in week or 2 week increments and more for move out purposes than in.Richard S. | Overall Experience
The employees where very helpful and professional and I got what I needed for my move with there helpMelissa H. | First Impressions
They have mice and rats and they don't caseCaroline A. | Overall Experience
My storage had to be infested with rat or mice.It was poop everywhere. They ate a whole in my Fur jacket, couch, clothes and mattress. Ive never been so disgusted in my life and I'm 47 years old.Wanda F. | Overall Experience
Your employee that helped us, his name is Dominique, was wonderful. He was so helpful and very nice.Ami L. | First Impressions
The fact that I wasn't able to access the unit after closing hours was kind of a let down since I was not told about it affecting the storage doors.Ernesto G. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!